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    Pacific Heights Tile & Marble

    4.7 (27 reviews)
    Open 8:00 am - 5:00 pm

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    In this season of gratitude, I'm posting this review to express our deepest appreciation for Steve's services and for rescuing us from a bathroom renovation nightmare. He is a licensed contractor who actually has the skillset to get the job done. He is responsive, reasonable, communicative, punctual and demonstrates attention to detail workmanship. With the stress that comes with any renovation job whether small or big, it is always a huge plus to have a contractor like Steve on our side to help us complete the job. Thank you, Steve!

    Bathtub

    Stephen was a pleasure to work with. He had good design suggestions and was flexible in working with me when painting the bathroom was delayed. I would definitely hire him again.

    Elzabeth G.

    Steve renovated my bathroom, removing all floor to ceiling tiles, the toilet, vanity and all fixtures. He retiled and painted, and replaced the toilet, vanity, medicine cabinet and all fixtures. The bathroom is in an Edwardian building the walls required a lot of prep work. Steve worked with an amazing plasterer and painter that made the walls superb and was even able to match the Edwardian base boards in the rest on the apartment. Steve's tiling work was amazing. We were under a time crunch and Steve and his crew were able to complete the work before the agreed upon date. Steve is also a super nice guy which helps!

    Completed kitchen backsplash
    Bix B.

    Steve did a fantastic job replacing my kitchen tile backsplash and then replacing a couple of tiles in my bathroom shower. His work was impeccable and he kept my kitchen clean and tidy after he finished each day. You can't even tell which tiles were replaced in the bathroom. He completed the project quickly (a total of about five workdays).

    Terry P.

    After reading his 5 Star reviews on Yelp!, I hired Steve for a fairly major bathroom remodel and really could not be more pleased with how easy and flexible he was to work with and how incredibly awesome the bathroom turned out. I have a circa 1927 house in the Marina that, other than a really tragic 60s era remodeled bathroom, pretty much looks the period. Steve helped us completely gut Formica cabinets, etc., then meticulously prepped the floor and walls for the tile. We put in a herringbone Carerra marble floor and period subway tile and trim for the wainscot. The floor and tile work is flawless. Steve is easy to work with, has great ideas and was really very helpful when we had to make various decisions along the way. I had the opportunity to send photos of the completed bathroom back to the manufacturer and they were super complimentary about Steve's work and asked for more photos.

    Steve Warner is a gem! The first contractor removed the kitchen floor, which left concrete, and disappeared. Steve came to our rescue. He tiled the floor and it was perfect. There was no dust or mess. He was efficient and detail oriented, our floor looks magnificent and he's a really nice guy.

    Custom shower door from South City Shower Door & Window Works.

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    Ask the Community - Pacific Heights Tile & Marble

    Review Highlights - Pacific Heights Tile & Marble

    Steve did a wonderful job transforming our extremely old and dilapidated tub to a brilliantly attractive shower!

    Mentioned in 21 reviews

    Read more highlights

    Mike Andrews

    Mike Andrews

    (35 reviews)

    Glen Park

    "Go fuck yourself!" is the last of several outbursts yelled at me by handyman Michael Andrews…read more He was hired to replace 2 rotted deck boards and repair dry rot on my threshold. At the preliminary meeting, I asked him how much he charged but he would only say, "I will be fair, and I will work with you," waving away my question. I mentioned I did not want to be charged for chatter, as he loves to talk. The oak threshold was warped and had to be exchanged. The 2 porch floor boards were also warped. It took him 3 hours to remove and replace 2 boards, which he did competently. Then he tried to install the new threshold, which was too thick for the space, as the door would not close. We noted the original threshold was not rotted; only the narrow horizontal strip abutting the threshold had rot. I asked several times that he use the old threshold, but he refused, instead trying several time consuming maneuvers, including removing carpet tacking, cutting the edges of the oak threshold, and trying to shim an already too thick threshold. Finally he was about to plane the oak when I protested again. He got increasingly more angry with me for asking he use the original threshold. Finally he waved me away, saying, "Get out of here, I am the professional." When I did not retreat as "commanded," he said, "I don't like you!" Soon after, he made a strange and uninvited attempt to hug me, only to regain his rage when I again requested using the original threshold. He slammed down his tools and left, returning with an additional board to shim the new threshold, which also failed. He finally agreed to reinstall the original threshold and replace only the dry rotted strip, which should have taken 30 minutes (see photos). His bill was $350 plus materials. He finally advised me he charged $85 per hour. We settled on $250, which I thought was excessive, but I was glad the ordeal was over. Later that day, I went out to prime the replaced strip, only to find the vertical door frame abutting the threshold was dry rotted as well. Photos show rotted area, which I cleaned out. He either did not notice or did not bother to advise me. He came over the next morning to see the damage, and began by yelling that he did not appreciate my accusing him of not addressing the additional dry rot. Naturally, I have hired someone else to complete the job. I am a 74 year old woman, and if I did not have better things to do, I would consider reporting him to the CSLB for elder abuse. Anyone who hires him needs to insist on an upfront estimate of charges, guard against his chatter adding to the time charged, and make sure that his work has been completed satisfactorily.

    A friend referred us to Mike for a project that involved installing a protective box for an outdoor…read moretelevision. He was professional and courteous, and completed the project on time and per the estimated cost. We will definitely rely on Mike for future projects - he's fantastic!

    Pacific Heights Tile & Marble - tiling - Updated May 2026

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