The team completed a job even with all my furniture still in the home which was amazing! But when it comes to following up or fixing something they did wrong no return and kept saying we will come fix things but never came!!! FOR ME TO GIVE YOU OVER $30k in cash and not follow up is messed up!!! NEVER AGAIN! read more

We were dealing with ugly bathroom tiles and a big hole in the wall. I contacted three contractors and all three were comparable in pricing. One contractor didn't make a site visit. Another contractor couldn't start until two weeks later. Alex made a site visit and was very personable. With the lead time, we chose Alex. Right when we chose him, he wanted to start that day! I said OK. That afternoon the demolition began. In two weeks he completed the job. He will work around your schedule. We had a family incident and needed to push back the work a day. We also had to wait a few days for the faucet to be delivered. The hours are up to you. We were OK with his team working into the late evening to get the job done because we were down a bathroom. Vitali and Alex work really really hard and long hours. There were some up sale items, but we picked which ones we wanted. Our vanity was in bad shape; so we updated the vanity, sink, backsplash and faucet. Alex quoted us a great price and offered to do tile flooring which would have made the bathroom even nicer, but we decided that the flooring would be fine. Maybe save that for the next remodel. Going through any type of remodel or home update is emotional and risky. We did a home remodel years back and that's when we learned you can really only choose two of the three: quality, cost, or speed. With Alex we were able to get close to all three. Obviously your home is very dear, and there are small little things that you can sweat over. Your home will never be perfect. Not a year goes by without some work that needs to be done to my home. Things get old and break down. There are many things that I would do over, but everyday I go into my newly updated bathroom and smile. read more

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Alex and his team demolished and tiled my fireplace from floor to ceiling about 10 years ago and did a beautiful job that still gets compliments from contractors. The entire project took about a week. I recently had Alex do the tile backsplash in my kitchen. Again, beautifully done and took 4 visits. Alex is extremely response, helpful, and accommodating, and his prices are reasonable. I will always go to Alex for my tiling needs! read more

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Alex did a great job replacing my bathroom floor tile. His installation was polished, his crew was respectful of my home (setting up lots of protective material on floors etc), and he worked around my schedule to get the work done while I was out of town as this was our only bathroom. Highly recommend! read more

Alex's Custom Tile - Floor tile - General Contractors Near Me

Alex did a fantastic job installing a new backsplash with custom tiles. He was reliable, did excellent work, came back to make small touch ups when the grout shrank. I feel like Alex charged a fair price and provided great value. I would highly recommend Alex's Custom Tiles. read more

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In my personal experience, the quality of Alex's tile work did not meet my expectations. I wish I had seen more reviews before starting our project. Based on my project, I would advise others to research carefully before hiring. He communicates well, but I was disappointed with the results." read more

Alex and his team did a wonderful job tiling our kitchen backsplash for us. Within a day of reaching out, he was able to come and provide an estimate promptly. They started their work and he was communicative throughout the entire process. His price was also very competitive and fair. They were diligent with every detail and made sure the job met both of our standards. His tiler also was very helpful in suggesting grout colors which was something we were struggling with. I would definitely work with Alex again in the future for tiling projects. read more

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Alex did good work for us. We need some tile repair and holes drilled in a marble counter top. It was small job and most people didn't want to do it. Alex got it done for us and did nice work. Thanks, Alex! read more

Alex and his team regrouted my 1938 tile bathroom making it look brand new. Communication was excellent, the job was done on time and the price was reasonable. I rarely write reviews but need to do it with such exceptional work. read more

Alex's Custom Tile - After regrouting. Looks so very good. - General Contractors Near Me

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Alex was quick to respond after plumbers had to remove tile to fix a leaky shower/tub. He recommended a great place to find tile that matched. From request to done took less than two weeks, and you can't tell that it had to be repaired. Before and after photos attached. read more

Alex's Custom Tile - After Photo - General Contractors Near Me

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Alex was excellent. His crew did a fantastic job, and he was very responsive and communicative. Also extremely polite and friendly. Highly recommended. read more

Our project was tiling two adjoining bathrooms. Our contractor had already stripped the floor to the subfloor. Alex and his colleague laid the Ditra waterproofing in preparation for the tile. They were able to work with our very special condition: we were using tiles from mixed remainder boxes from Heath Ceramics ($5 / box!) which are only available sight-unseen - so you can only see the colors, shapes, and sizes after you buy them. While we had laid out the tiles on mesh backing to communicate the patterns, Alex and his colleague, Roman, had to carefully figure out how to make them fit. The smaller bathroom used lozenge-shaped tiles in a basketweave pattern that ran at a diagonal which required creating small slices of tile to fill the space next to the bathtub. The other room used tiles that were not perfectly square and therefore were laid using an irregular spacing that reinforced the (carefully selected) mix of colors and glazing. Roman did an outstanding job of dealing with this craziness. Alex was professional and easy to work with. We recommend Alex's Custom TIle and would use them again without reservation. read more

Alex's Custom Tile - mixed colors, glazing, and sizes and shapes. - General Contractors Near Me

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Alex and his crew recently complete a major tiling project for me that included four bathrooms (one with a steam shower), and two kitchens. I could not be happier with the results. When I first contacted Alex, he was quick to respond and to provide me with a quote for the work. The quote was more then fair for the extent of the project. When I changed the scope of the work (adding a tile wall in the kitchen), Alex was clear and fair on the pricing for the additional labor. As this was a long term project, Alex and his crew were working on my job site with other contractors. Alex and his crew were a joy to have on the site, and had zero issues working with my other subs. Through the entire project Alex and his crew where extremely professional, reliable, and considerate. They worked hard to hit all of their milestones that they set, and always kept me up to date regarding any scheduling issues. It is clear that Alex and his crew take great pride in the work that they do, and it shows in the results. I cannot recommend Alex highly enough. If you hire him, you will end up with a fantastic tiling job. read more

Alex's Custom Tile - General Contractors Near Me

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I am so happy to have had the opportunity to work again on this third project with Alex and his team! This was not an easy install because it was glass tile but he and his team were amazingly meticulous and precise! My kitchen feels and looks complete, with WOW factor! I am confident that no one could have done this job as perfectly as it was done! I love that Alex and his team are receptive, have good communication, and treat me with such great respect! I look forward to doing my other bathroom! Alex, I'm so grateful and happy to have worked with you and your team--It was such a pleasure to work with you! read more

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After years of putting it off, I finally decided to re-tile our fireplace. Alex was instrumental in making sure I chose the right tile - - a designer I was working with had originally recommended a marble façade, but Alex noted how the existing tile was stained from years of burning fires in the fireplace and recommended that I install a porcelain tile so that I could wipe things clean. That alone made working with Alex worth it, since I would've been very disappointed to of spent so much money on new tile and installation only to have the same staining problem a year later. He also recommended that I reinstall the hearth tile, which after almost 100 years, was looking a bit shabby, and he noted that with the new façade, the hearth tile being dated would be even more apparent. Not only that, but that he would be able to make the hearth tile flush with our hardwood floor. I was delighted with the results - - things have never looked better - - and not only that, he was able to knock things out in one solid day of work, minimizing demo to save us money on the project, and I will have a gorgeous new façade and hearth for many years to come! read more

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Alex is amazing. He's responsive,professional and did a beautiful job. He had to demolish two layers of flooring to get to the old wood floor from 85 years ago. He was careful and thorough and the new tile floor is beautiful. He is a perfectionist when it comes to the new floor. I recommend him without reservation. read more

Alex's Custom Tile - a kitchen floor with blue cabinets - General Contractors Near Me

After looking at some pics from Alex's work we decided to reach out and get a quote. Alex responded in a timely manner, was courteous and professional. After we explained what we were looking for he provided us with a fair quote and measurements for purchasing the marble. He did not charge us for the consultation which was very nice. The day of the work he brought over one of his team who would be doing the job and fortunately for us this guy had done a previous fire place retiling that was almost identical to what we wanted. I don't remember the guys' name and he was also professional and made sure to cover our furniture to prevent the dust from settling in. This was a day and half job which was originally quoted for two days. I think the pictures speak for the work! We are just so amazed how beautiful the work turned out. Not only would we recommend Alex's team we plan to continue to hire Alex for future retiling projects! Thank you Alex Mezheritskiy! read more

Alex's Custom Tile - Fireplace before Alex's team began work - General Contractors Near Me

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One of the best tile guys I have ever run across. I got Alex's referral from Yelp (thanks Yelpers). Came over very quickly for the quote. Agreed to a price, started on time, finished early, with all work done flawlessly. I had a very complex set of jobs - demo/new in Laundry Room with a very uneven concrete floor; travertine stone set over old brick on a fireplace; and reset/replaced six tiles on a Carrara marble floor in another bath. Work quality is excellent, and he is fairly priced. I'm a construction executive, and I see trade craftsmen all day long. Alex and his guys are top notch. They are very busy (and as a result, they are typically booked a few weeks out), but your patience will be richly rewarded. Old school guys. read more

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Alex and is crew are great. Months later, I am more than happy with the work. The craftsmanship and prices are very fair, and the speed of completion is very quick. (4-6 days only for my job) I plan on using alex in the future and recommending him. read more

Alex's Custom Tile - 12x24 inch tile with base board - General Contractors Near Me

I'll certainly echo the good things people said about Alex and his crew - very nice, punctual, hard-working, and at a great rate. We're really pleased with the finished product and will use him again. NOTE: Take time to consider if there are items or finishes in the workspace that need extra care and then be available to supervise the prep or leave explicit reminder notes that something needs to be covered, taped-off, etc. read more

Alex and his crew did an amazing job of installing a new tile floor in the connected kitchen, laundry room, and bathroom of our 108 year old home. There were lots of cuts and odd angles. They also invested the time to come up with a layout for the large rectangular tiles that worked well both structurally and visually. When he first visited the house to prepare his bid Alex immediately saw a change in the floor angle where there had been an addition (many years ago) that I never noticed even though I have lived in the house for over 40 years. He immediately said how that would affect the installation, something else none of the other people who bid on the job noticed. He also diagnosed the likely need for some structural repairs to the floor due to an old toilet leak. Once the old floor was removed it turned out he was right. His crew did the necessary removal of the old wood floor, installed additional joists and put in new wood. I did the preparation (removal of old vinyl floor and underlay and installation of the new backerboard. Alex was fine with that and even gave me some pointers on how to do it. He did all this work with the best price of any of the estimates I got. In addition, when it was clear that there would be some add-on costs because of the floor repairs he did the additional work for a fair addition to the cost. This large complex job was completed in a timely manner. And, as other reviewers have noted, he is a pleasure to deal with. Very friendly and responsive. If I had another job I would hire him in a nanosecond. read more

The toilet in an upstairs bathroom overflowed and caused some significant damage to the existing tile and to the room below. After the restoration company finished up their work, I was looking for someone to help reinstall tile in the bathroom. From the get go...Alex was very easy to work with. He has a very professional demeanor and he clearly has a wealth of experience to draw on. He made the process easy and the end result was very nice. I would highly recommend Alex for any tile flooring needs. read more

Alex and his crew did an amazing job with our bathroom remodel. They took a uniquely shaped custom tile and created true art, book-matching the tile at the corners wherever possible, and taking real care to get everything perfect. Alex was quick with his estimate and very easy to work with. Highly recommended! read more

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Definitely recommend Alex if you are looking for someone to do the tile work. We recently had Alex update out kitchen backsplash and hallway floor. Alex estimated the job to finish in 7 days and finished it in 4 days with a very reasonable price. Alex's team started the day around 9am and finished around 6 or 7pm everyday, always on time and was really serious about the job, very different from some contractors we used in the past, Since we lived in the house this entire time, his team also took away the debris everyday and kept the area organized. Towards the end of the last day Alex performed a final check with his team and cleaned the area throughly. His team did an excellent job and paid attention to details. At the beginning it was a bit back and forth about scheduling, but we are very happy we decided to work with Alex and will definitely call him again for any future tile work! read more

Alex's Custom Tile - The hallway with the new tiles. Great work from Alex's team! Huge transformation! - General Contractors Near Me

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Alex and Vitali are fantastic! Not only did they do a great job for a fair price, but they are also super nice to work with. We did a major kitchen remodelling and built an entirely new bathroom with steam shower upstairs. When we started looking for a tile contractor, most others we contacted wouldn't even pick up the phone and never call back. But Alex answered the phone immediately and came by a few days later for a free estimate (this estimate was actually his final bid - exactly the amount we ended up paying). We've worked with so many different contractors during our project, and most were nice to work with, but few were as responsive as Alex. He always answered the phone immediately or called back within minutes throughout the entire project. That's really outstanding. The project included kitchen backsplash tiles as well as as building a shower pan, waterproof insulation and tiling of floor, walls and ceiling in a newly built bathroom with steam shower. The quality of the work Vitali did was perfect and flawless. We live in an old house where no wall is entirely straight, but Vitali straigthened out every wall and layed out all tiles perfectly aligned. Alex even helped us to pick the trims and met with us at the store to decide which trim around the tiles we should best go with. The complicated kitchen backsplash pattern turned out great, and the bathroom tiles look fantastic. read more

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Alex inspected my kitchen and gave me a quote within 24 hours of contacting Alex's Custom Tile. He gave me sound advice on what and where to acquire my tiles for the kitchen backsplash and had the entire project completed in a day. It is quite perfect! He has the knowledge and experience to get the job done just right. He is located here in San Francisco, and it is great to have such a talented tradesman right here in our city. I recommend him with enthusiasm! read more

Alex's Custom Tile - This is my new backsplash by Alex's Custom Tile of San Francisco. - General Contractors Near Me

Alex and his colleague did an excellent job converting our fireplace from painted concrete to travertine. It only took 2 days and we were able to use extra 12" tiles from another project, which he cut to size for both the rectangular pieces on the front facade and larger pieces on the bottom. They also had to even out the concrete underneath the bottom tiles so they would sit flush with the wood floor. (Check out before and after pics) Alex brought in a second contractor who helped extend the bottom of the fireplace plaster down on both sides so it would reach the new lower level of the floor. Very professional, friendly, fast, high quality, and fair price. Would definitely recommend and use again for future projects! read more

Da! Tak! Yes! Alex's team are skilled craftsman. Alex is quick to get you a quote and his guys are really good. Measure, measure again, measure again, cut; rinse and repeat. They fully protect surfaces; cut outside to avoid mess; and stay until the tile was set. Came back the next day to grout. You never have to be concerned about protecting other surfaces, bad cuts, bad layout, faulty grouting.....it's all done right the very first time. I have high standards for myself and for those I employ to work on my property(s). As prices go up and quality and pride in work goes down, Alex will restore your faith. He deserves the rating he's been given for good reason. read more

Alex's Custom Tile - Before - General Contractors Near Me

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Alex and his team were great. They overestimated the time it would take and ended up completing the entire project (demo, tile, grout, etc.) in just two long days. They were professional and produced high quality work with even tiles, leveled electrical outlets, and clean borders. We are extremely happy with the results. Highly recommend. read more

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Alex and his tile guy did a great job with our fireplace makeover. They gave good advice, paid close attention to the details, got the job done quickly and cleaned up afterwards. Plus Alex is really nice! Would definitely recommend them for your tile jobs. read more

Alex's Custom Tile - Tile detail - General Contractors Near Me

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Alex and his crew tiled 2 laundry room floors, 2 bathroom floors and a shower. The work was done well, on time and for the exact price he quoted. I recommend Alex for tile work. read more

We used Alex to install our kitchen backsplash and he did a phenomenal job! Beyond the tiling, he had great energy and was easy to coordinate with - and finished our small project quickly (which is saying a lot in SF)! Would highly recommend Alex read more

Alex's Custom Tile - General Contractors Near Me

I'm writing this review because I was absolutely stunned by Alex and his exemplary craftsmanship in our guest bathroom. I have never worked with somebody so professional, on-time, honest, inexpensive, and with such great attention to detail. Midway through the job, I decided that I wanted to replace our old vanity with a new one of different dimensions (which presented a host of new plumbing, molding, and leveling challenges.) While I offered to attempt to do parts of the job myself, he insisted that he would finish the extensive extra work saying, "I'm doing this project like it's my mother's home." Not only did Alex take on these extra hours with a smile, he didn't charge me more. The end result is beautiful. You can tell Alex and his workers take great pride in their skills. The tiles are absolutely perfect -- well-sealed, aligned flawlessly, with the perfect grout he recommended. In just 3 days, Alex completely transformed our bathroom! It's no surprise that he has so many 5 star reviews on Yelp -- and I'm adding mine to the mix. I *highly* recommend Alex for your tile project! read more

Alex's Custom Tile - Before and after shot. Beautiful work by Alex and his team. - General Contractors Near Me

Alex was friendly, punctual, and made an effort to accommodate our schedule. He originally estimated 2-3 days for the job, but his guy was able to complete our glass tile kitchen backsplash installation in 1 day (working from 8:30AM-8:30PM). He even made sure to check on his worker several times during the day. His quote was definitely competetive in SF (we got quotes from 6 other contractors). Pros: - showed up on time for estimate and accommodated my schedule - gave lots of suggestions - listened to my input on how the job should be done - put together a sample of how the backsplash was going to be grouted using some of my spare tile - showed up to the job on time - finished the job ahead of schedule - good finished result - clean and neat (as much as a messy job can be) - courteous easy to work with - flexible payment arrangement read more

You're reading this review because you probably searched for "tile", "tile setter", "tile contractor", or something similar. If you're looking for a tile setter, then you've found the right place. There's an axiom that goes, when you hire a contractor you have to make a trade off between 3 factors: 1) speed, 2) affordability, 3) workmanship. You can have any 2, but you can't have all 3. Alex just completed our bathroom tile and our experience with him was so good that we think he proved this axiom to be completely false. -- Speed: Alex understands that managing his client's expectations is almost as important as doing the actual work. In our case we would be without the use of our shower for several days and Alex was crystal clear with us about how long the job would take. Not only was his estimate of time very reasonable, but he finished the job several days early. One might think he estimated longer than he really needed, but in the end it didn't matter to us because we would have been just as happy with the original timeline. -- Affordability: You should always get several competing bids - and always for the same amount of work if possible. That way you can compare apples to apples in terms of labor and materials. In our case Alex's quote was very reasonable. He came the same day we called him and showed up on time. He provided a written estimate and honored the price when we decided to hire him. The whole time he was working he kept us informed of materials costs so we wouldn't have any surprises. -- Workmanship: If you're going to hire Alex you have to first understand that he only does tile setting and nothing else. We were thrilled with the quality of his workmanship. After the tile grout was done he even went back over the work to look for any gaps and made sure it was absolutely perfect. Alex is a consummate professional who takes a tremendous amount of pride in his craft. He has formal training in tile setting, and has worked as a tile setter for about 30 years. He also employs another worker who has 30 years of tile setting experience. Bottom line is that Alex knows what he's doing. Just a few more thoughts. -- Alex is a licensed contractor with the Contractors State License Board. He was also able to provide us with proof of insurance and workman's comp. (FYI - Make sure your contractor gives you all this info if you live in a condo.) -- During the work Alex was always available to talk to us if we had any questions. He'll say call him 24 hours a day and he means it (though you won't need to). He responds promptly to voicemail, and to email (usually at the end of the day). -- When Alex's worker was on the job site Alex checked in every day to make sure the work was progressing and to make sure it was done correctly. -- Alex is just a really nice guy who takes pride in his work and wants to make his clients happy. To conclude, would I hire Alex again? Yes, in heartbeat. Edit - We had another tile job in 2012 and we called one tile contractor, and one contractor only. Alex quoted 3 days but had the entire job completed in 1 day. That included demo, installation, and clean up. It was done exactly to our specification and the workmanship was again outstanding. Thank you Alex. read more

Alex and his help are TERRIFIC!! I got 3 quotes but Alex gave me the best price for doing my kitchen back splash with glass tiles. The work was excellent and it turned out exactly the way I envisioned it. I would definitely use him again in future projects. THANKS ALEX! read more

DECISION We recently got our bathroom fixed. We had to get the floor + wall + tub surroundings tiled, and on that occasion also decided to replace the tub fixtures. For the tiling, I had gotten 3 quotes from various tilers in SF (all picked based on YELP review, proximity, and felling lucky). All 3 made good impressions, however eventually not only came Alex out as the most affordable, but he also was the only one (!) who actually recommended to tear out the old (rotten wood) floor first, rather than just tile over it (as the other two, pricier tilers had suggested). So I felt this guy is honest and proud of good craftsmanship, and we decided to go with Alex. PLANNING We had a pretty good idea how we wanted the bathroom to look like, and selected the tiles and a shop of our own choice, then provided the drawings to Alex (and reviewed with him... he was OK with the plans). Since we wanted to change some of the faucets etc. we had to include a plumber. We had the choice of bringing in our own plumber or go with Alex' recommendation (what we did). EXECUTION Since we have only one bathroom and a fairly small apartments (and a little kid) having work down with us there was not an option. So we picked a time where we were traveling (in fact, out of the country0, and handed the key over to Alex to get the work done while we were out. We stayed in touch via email / phone while out (although there was not much to discuss, since all went well). While he could not commit on getting 100% done in a (short) timeframe (incl. holidays / weekends), he said he would "do his best". And he did indeed! There was a plumbing issue 9the fixtures I had bought did not fit), so his plumber bought new ones (and of course gave me the bill, but that was exactly what I wanted, rather than the project being delayed because of that). RESULT In summary, Alex not only delivered, but even over-delivered. Some of the things he said may be difficult to do (hard to describe here, but e.g. having the tile meet the hardwood exactly under the door) he even did, and pretty much all in the allocated time (only short follow-up visits were needed). I even asked him to install a new shower rod, for which he had to drill holes into the tiles... and one broke in that process, that he immediately replaced, without charging extra time. Our new bathroom looks great, and we're really happy that we want with Alex for that job. SUMMARY Excellent service, easy process, great result, and affordable. There is really not much to improve. If anything, it was hard at times to understand him when on a call phone (English is not his mother tongue, nor is it mine), but it was not an issue, especially not during F2F meetings - but I thought I'd point it out in case it's a big deal for somebody. So, in summary, it's a 5 star! read more

Alex was hired to retile our fireplace. We had to wait for the tile to come in and Alex and his crew were flexible with our schedule. We are very pleased with how it turned out. We discovered a chip a few days later that may have or may not have happened during the install. Alex came back and fixed it, no questions asked. He stands by his work and we will rehire him when it is time to remodel the bathroom. read more

Alex's Custom Tile - Before / After - General Contractors Near Me

I couldn't be happier with Alex's work. We retiled around the mantles of 2 fireplaces with Alex, which sounds simple, but was actually a Herculean task for the following reasons: 1. I needed the job done immediately (I was about to leave the country) 2. I literally had exactly the # of tiles needed for the job, because like the impatient cheap case with a taste for design that I am, I bought all my tile from Heath Ceramics 2nds, and they didn't have any more tiles. So Alex had no margin for error. But Alex pulled it off, and at a very reasonable price. My mantels look like a million bucks (no one will know my secret). When the time comes to tile my back splash, I know who to go to. read more

Alex is amazing and all about service. As others have said, when he tells you that you can call him anytime he means it. We routinely chatted at 11pm as I was deciding what to do with our complicated fireplace tiling job. Then he'd come by at 7am the next day to see it. Alex made 3 visits to my home and spent a bunch of time on the phone helping me to figure out what kind of tile would work on the different surfaces. He's not satisfied until you are. Highly trustworthy, honest and direct guy. As others have mentioned, Alex is not a designer. He just lays the tile you choose the way that you want it - fast, at a competitive price, and to very high standards of workmanship Thanks Alex! read more

Alex's Custom Tile - Fireplace used to have 5 different levels of surfaces. Alex reworked the face and laid the floor tile flush with our wood floors - General Contractors Near Me