Needed a plumber to help remove the old toilet fill valve and replace it with a new one. Most plumbers were busy on a rainy Sunday. I called General SF and spoke to Yevgeny. He told me he could not get to my house until approximately 9:00 pm. He was very professional and even tried to help me for free, when he asked me to text him a picture of the fill valve. Unfortunately, his suggestion didn't work, so I needed him to come in person. When he arrived, he impressed me when he removed his shoes without being asked. I wasn't going to ask him to remove his shoes, as there was a water leak and the floor was just recently mopped. He replaced the fill valve effortlessly. I looked at my son, as we were struggling with removing the old fill valve. Leave it to a professional. He cleaned up the job area and I was charged a reasonable price. I would recommend this business without reservations. read more

Great service, went the extra mile to make sure that everything was in great shape. Super organized and detailed work, and reasonable pricing. Highly recommended read more

I go to Yevgeny for all plumbing needs. I feel that it's really comprehensive, and work is really thorough. I know Yevgeny is really reliable in the work I need and he is also just dedicated to getting the work right. Really enjoy talking to him and chatting as well. I would recommend Yevgeny to anyone. read more

I called to fix a circuit breaker issue, while every other electrician tried to scam me and charge ~$250 to replace and labor, Yevgeny walked me through how to fix this quickly over the phone. This goodwill will ensure that I'll be coming back to Yevgeny for all future electrical work, and has earned my trust. Thank you so much! read more

i go to for all plumbing and other one trying to scam me but i found yevgeny for my plumbing he is very nice person.

Kind is an understatement for Yevgeny. He is respectful, thoughtful, and reliable in his work. He helped me replace a ptrap and made himself available to make the repairs in an efficient manner. Though his pricing was slightly higher than other quotes I received, his attention to detail and patience with explaining every aspect of the fix was invaluable! read more

I found Yevgeny from GeneralSF to be one of the best contractors I have worked with! He's very knowledgeable and professional. He's very patient with me, answers questions , able to explain the problem and potential options for repair. Evgeniy was readily available when I needed assaince with urgent matters. He's very kind, polite, considerate and helpful. I highly recommend General SF! read more

We recently had a problem with our kitchen faucet that needed to get replaced right away. I called General SF with no hopes to have a technician over the same day. To my surprise, Yevgeniy was over in less than two hours. He carefully inspected our kitchen plumbing and faucet, explained in detail what happened and offered different replacement options. When we chose what we wanted, he went to get the part, came back shortly and completed the installation flawlessly. I highly recommend this company if you are looking for quick, professional and honest service. read more

I highly recommend working with General SF. They helped me diagnose an issue that caused a massive leak in my upstairs and downstairs. In trying to diagnose, I worked with leak detection folks, water remediation folks, plumbers and electricians. I also worked with appliance repair folks and appliance manufacturers to try and ascertain what had caused my leak. General SF worked with me like it was a problem we were both looking to solve. They were the only ones to actually figure out the problem (an issue with a PG&E wire into my home that caused voltage fluctuations and burned out two appliance water lines) and amazingly, did this diagnosis with me (over several weeks) free of cost. I highly recommend them and believe them to be incredibly fair and honest. Five star service. read more

good work fair pricing I would use them again but I don't really have the budget or need for a contractor very often.

I didn't use them but they gave me valuable advice to fix a doorbell myself. Saved me money. Good to see there are honest companies not trying to take your money for easy fixes most people can do with a little instruction. I would definitely reach out again if it's a more complicated job I cannot do myself. read more

Detailed with his work. Extremely helpful. Also cuts to the source of the problem and solution. Would definitely recommend.

Appreciated him for responding at 9:47 am to my request at 4:14 am for service. Gave me tips to resolve my problem.

To: Yelp From: David Lundell Date: March 5, 2021 Re: Expression of Appreciation for General SF and General Contractor Yevgeny Dubinsky This is to express appreciation for the outstanding level of professionalism, knowledge and skill demonstrated by Yevgeny Dubinsky in performing his duties as a general contractor and developing a relationship with customers that is built on trust, understanding, cooperation, and outstanding service. I had the opportunity to meet with Yevgeny from General SF, one of the principals of the company, and he was able to inspect my home in San Francisco. The work done by Yevgeny in the inspection process was thorough, customer-service oriented, and knowledgeable with respect to construction and San Francisco city guidelines and regulations. The first thing that is important is the customer-service orientation that was demonstrated by Yevgeny. He made me feel comfortable and like I was a valued customer from the moment that we met. As he maintained this relationship with me, he was able to go systematically through the home and knowledgably point out anything that needed to be done to improve on the home in certain areas. Throughout this process, he made me feel comfortable, appreciated, and valued as an individual. The knowledge that he demonstrated was in all areas of general contracting. He was able to discuss with me every specific aspect of electrical, HVAC, plumbing, and any and all other matters related to improvements and construction so as to comply with San Francisco city and county guidelines to put the home in perfect condition. The knowledge was appreciated and gave me a great deal of confidence in going forward with those improvements that were necessary to make sure that the home was satisfactorily taken care of and cared for. The communication skills demonstrated by Yevgeny were also something that was very impressive. In addition to being able to communicate clearly and precisely on any questions that were asked, he always had a tone that made me feel that my questions were reasonable and that he wanted to be helpful in answering them. That ability to communicate and answer questions exactly on point and then respond only to those things that are asked for is something that I greatly appreciated in his communication skills and style. Again, I want to thank you for the opportunity of dealing with such an outstanding person as Yevgeny Dubinsky. In over 40 years, I have rarely found anyone with the knowledge, skill, and customer-service orientation that this outstanding individual has as he works for his company, General SF. I would recommend anyone to deal with Yevgeny Dubinsky and General SF as an outstanding general contractor to address and resolve any and all issues that might arise. Thank you again. Sincerely, David Lundell read more

While Yevgeny has not yet done any work for me, I have consulted with him about fixing a leak in my garage. I was blown away by his professionalism and thoughtfulness; he took the time to visit my house unbidden to look into the matter and then provided a detailed explanation of what needed to be done. When I next reached out to him several weeks later, he patiently answered all of my questions and elaborated on a few alternatives. With the knowledge I've gained, I feel much better about the problem. read more

Shocked to find someone as genuine as Yevgeny. He helped me fix my water issues over the phone and guided me step by step. Amazing person and amazing institution. Recommend 100% for any work you have planned. Yevgeny responds quickly by text and will jump in to help. read more

Yevgeny installed a ceiling lamp in our dining room area in 2016 - we were very happy with his professionalism and expertise then, and my husband posted a positive review soon thereafter. I'm following up now, 7 years later, because Yevgeny deserves my positive review too. It was time to replace the lamp in our dining room. A good family friend who is a certified electrician just today replaced the lamp that Yevgeny installed. Our family friend curiously asked us who installed the lamp originally, because he was very impressed with the wiring in the ceiling that Yevgeny did. He said "you can always tell if someone did a good job from looking at the wiring." Thanks Yevgeny for a great job!! Also you might not recall - you very kindly gave us a discount. The lamp was hard to install due its shape and style, and it took a long time to install it, but you accommodated our cost expectations. Thanks so much again! read more

Yevgeny is very trustworthy and professional, and he treats my home like his own. He's completed a major electrical upgrade as well as some carpentry and plumbing. Showed me how I could DIY some smaller projects to save some money. Came over immediately when I needed an emergency repair. And referred me over to a roofer when I needed one. Yevgeny is now my go-to contractor for any issue with my home, big or small. read more

Yevgeny was so helpful recently when the power Went out in the bedroom. He came as quickly as possible the same day we contacted him, and fixed the problem at 8PM We will surely be calling General SF again for future work as he's trustworthy, dependable, and explains everything that needs to be fixed as quickly as possible. A very helpful caring business owner. Thank you so much for your help! Highly recommended!!!!!! read more

I had a simple job - the prongs on an AC plug were unusable - and Yevgeny came right out, quickly replaced the plug, and didn't charge me much for it. Easy peasy. Honest, ethical guy who does good work. Highly recommended! read more

Yevgeny was super knowledgeable, very careful, and very generous with his time. I wouldn't hesitate to hire him for my next project. He genuinely wants to do work the correct way. That is so rare and valuable in these times. He's been doing this for a very long time and it shows. What you want most in a contractor is integrity, and experience and Yevgeny has both. read more

We had a sewage backup in the middle of the garage. We contacted General SF, and they came out in an hour. Super quick response told us what was happening with the pipes and our options. Exactly what we need, info and options. Reasonable cost too. Will be using him again. Thanks. read more

We had a leak under our sink from a corroded pipe and Yevgeny was able to come out on short notice, on a Sunday no less. He was very knowledgeable and competent, and explained to us the tradeoffs associated with the different options (e.g. replacing one section vs. multiple sections). He obviously cared a lot about making sure the problem was solved in a high-quality way. Once we made a decision, he was able to fix the issue in an hour and a half (he brought all the parts needed), as well as test to make sure there was no more leakage. He even took Venmo! All in all, it was a terrific experience and we would absolutely call him again if another issue arises. Thanks, Yevgeny! read more

Top notch Professionals! Super dependable and is easy to work with. Rate was fair and the work was done perfectly. When Yevgeny was installing my dishwasher, I had questions, and he took the time to explain how the system worked. Highly recommend! read more

All around wonderful experience. I reached out to General SF to fix a TaskRabbit project gone wrong. Yevgeny was very communicative and direct when helping to assess the electrical problem I was calling him to fix. He came over and was generous with his time, explaining to me where the previous mistakes were made and how he could go about fixing them. Yevgeny and his team came the next day and were efficient, professional, and kind. I greatly appreciate Yevgeny's extreme attention to detail, making sure everything was level, screwed in properly, and cleaned up after the project was complete -- the little details do make a difference! He's a rare find and a warm, helpful, and knowledgeable person -- would absolutely hire again. read more

Once again, Yevgeny was there to help me out. 4 years ago Yevgeny picked up and installed a new hot water heater after my 10-year old one failed. Waking up to a cold shower this morning I called Yevgeny and he was at my house 30 minutes later. Came in... checked over his old work and just like that i was back up and running. Asked for no money - fixed our problem -- and he wished us a happy Friday. 5 stars and will call him for the next project as well. read more

Yevgeny came out on short notice and helped us with what for him was a basic electrical problem, and he didn't even charge us! Will definitely call him again and give him business read more

Yevgeny was so patient and kind to explain things to me. He didn't do any work for me yet but he was helpful in explain things so I could learn and figure things out better. Thank you, Yevgeny!!! read more

We needed to fix a light fixture on a very high ceiling and the work was required to be done by a certified electrician. After requesting quotes from different firms we chose Yevgeny and scheduled a visit (the price he offered was reasonable). His services were professional, he fixed that electrical fixture and even asked if we needed something else. For quite a while our washing machine was not working properly, it washed dishes, but dirty water was spilling partially around the sink so we barely used it. He looked at it and quickly identified a clog, fixed it and now it works as expected. Overall the service was prompt and professional. read more

Yevgeny has treated our house like his own. He's reliable, seemingly always available, and cares about the quality of work. He's saved us money from plumbing to electrical to general home fixes. He's become our go-to for everything. read more

There is a reason the General SF has 252 five star reviews. It was all around a really great experience. We had some water damage from the storm in October that needed to get fixed, I was concerned there was mold growing and that it wouldn't be safe for my Family. Yevgeny came by that day to take a look at it, he explained what was going on and reassured me that our house was safe for our family. He spent about an hour looking at the issue and a few other things. He was so thorough and honest we decided to have him fix our issue. Which was an excellent decision, he is a perfectionist and does incredible work. Not only that but he wants you to be happy and works with you to make sure that whatever he is doing meets your expectations. Not only that but he is kind, patient, and will take the time to answer your questions... no matter how many you have. We will 100% hire him to do any work that is needed in the future. Kind regards, Kim read more

Yevgeny went out of his way to look at my issue even when I couldn't hire him. He quickly troubleshooted what looked like a big problem within a minute; I'm so grateful for his unexpected act of kindness. He was busy with a personal matter and still made time to help. He gave advice about other issues and totally knows what he's talking about. Do not hesitate to hire him for all your contractor needs! read more

Yevgeny is a miracle worker. My kitchen sink was completely backed up and he fixed it so well it's like it's a new sink. He took his time, staying late into the night, and made sure the problem was 100% solved. He also fixed my loose toilet seat without me even asking! He was is so kind and professional. He wore a mask and gloves and cleaned up after himself. I will definitely call Yevgeny again if I have any problem. I highly recommend him. Thank you General SF!!!!! read more

Ugh, had high hopes from all these 5 star reviews. Called with a couple of issues we've been having. Yevgeny answered the phone, took my info, had me text him pics, told me he was super busy and he'd be back in touch in a week. Never heard back from him. read more

Tried for over a month to schedule a walk thru and get an estimate. I emailed/called and he responded with a text. Then I emailed as requested and he said that he would call back. He never returned my call. I texted to follow up - no response. I called again and he said to email the plans again and then call him on Tuesday after he had time to review our plans. Called today and he said that he would call back in 20 mins to review the job. He never called back. Terrible customer service. This is a fairly big project. Incredibly unprofessional! read more

Your first call should be to Yevgeny! I found Yevgeny through Yelp and I totally understand why he has 5-star ratings. He was busy when I called so I left a voicemail and he called me back within 10-20 minutes. I called 5 places to repair my water heater, and only Yevgeny was able to come in on the same day, even after 5pm. Yevgeny has a passion for the work that is clearly evident; he gave me a lot of comfort and confidence that he did the best job anybody could. When it comes to pricing, Yevgeny is very reasonable and transparent. It was a pleasure to hire him! read more

Last week our heating system just up and quit working, just in time for a cold snap in SF (and we live in the Sunset, so you know it's cold in early March). Yevgeny from GeneralSF came out to the house at 7:35P that night (!) and figured out that the motor needed to blow heat through the house has died. Unfortunately, he said, the needed part was on back order and not expected to be available until March 23. (Did I mention this happened on March 3rd? Did I mention "cold"?). Two days later Yevgeny called to say that he made some calls, did some research, and was able to secure the part needed. He was back at the house within the hour and, ten minutes later - we had heat again on March 7th!! Yevgeny was fast, smart and got the job done. I would highly recommend him to anyone! read more

Yevgeny met us at a fixer-upper property we were looking at purchasing. He was so thorough, diligent, and helpful at every step. As first time home buyers we had no idea what we were doing. He could tell and went above and beyond to advise us and help us understand what we'd be getting into if we purchased the home. Would highly recommend him and his services; we will be reaching out to him for all of the projects we need done in the future! read more

Everyone else has said it, but it's true - Yevgeny is just great. Responsive, honest, awesome.

We asked him to move our vanity 1.5" to the left. It was one of those Ikea style floating vanity all in one sink / draw units. Should be an easy enough job right? He ended up adding a piece of bare unfinished wood to the right side of the sink, and increased the original quite by several hundred dollars. We never asked for an extra unfinished piece of wood. We have to stare at his mistake everyday now. He also charged several hundred dollars more to "pass" city inspection. Does this mean if I don't pay the fee he creates work that won't pass inspection? Lesson learned - don't hire General SF for anything involving drywall or carpentry, paint, or any work that needs to be up to code. read more