Impeccable! Nam and his team are very professional and exceptional at their craft. Our 40+ year old floors were refinished to a standard that exceeded our expectations. The price was also very fair for the extensive amount of labor involved. Highly recommend! read more

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many times we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results! read more

Bay Floor Crafters - refinished floors - Flooring Near Me

Nam and his team are wonderful! They fixed my uneven flooring and provided multiple options. Was not pushing and very polite. I did not feel rushed to make a decision and they even went above and beyond to fix another spot in my flooring! Great customer service highly recommended. read more

These guys do a great job! They're fast efficient and want to do a good job and they want everything to look good for the client, which is really appreciated. Shout out to Nam who was patient, understanding and always stuck to his word. Would definitely recommend for all your flooring needs! read more

Professional, efficient, and friendly. I contacted Bay Floor Crafters for my damaged hardwood floors, and texted them a picture of the damage. Nam responded immediately, provided a quote for the work, and suggested termite treatment before fixing the damage. I contacted Nam again after the termite treatment, and scheduled the job. He and his coworker arrived, replaced the damaged hardwood floor with the same red oak wood, and matched the hardwood floor stain. I am very satisfied with the outcome, and I highly recommend Nam and Bay Floor Crafters for hardwood floor repairs. read more

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Nam and his team did an outstanding job installing our new hardwood floors. From start to finish, the process was smooth and professional. Nam patiently answered all of our questions, and his crew was meticulous in installing engineered hardwood throughout our home. The finished floors look beautiful. I would not hesitate to recommend Bay Floor Crafters for any flooring project. read more

Nam and his team we're fantastic they were super professional and gave us very competitive quotes for the work. They fully sanded and refinished floors in one unit and buffed the floors in another unit. I really appreciated nam's honesty about only needing to buff the floors in the unit when he could have easily up charged us for the full refinishing. The floors came out amazing and he was super responsive the entire time when we had any questions or when we had issues. Would highly recommend Nam and his team and will definitely be using them again for any work we need in the future! read more

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Highly recommend Nam for your flooring project. He was responsive through the whole process and personally made sure everything was done right to final touch up at the end. He works with Vellichor engineered hardwood (we chose the Degas finish) which we found to be a great value for a 4mm veneer. His team also refinished our existing oak stairs, installed a much nicer banister and stained both to match the flooring. read more

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very detailed and professional. They fixed the bumpy floor and addressed the root cause from the wet subfloor. Definitely recommend them.

Nam and his team were great. Lowest bid of 2 but very high quality work and great communication. Someone had DRAGGED a piece of furniture across 19 (yes 19!) floorboards and gouged them deeply. Nam explained 2 boards were *possibly* repairable but 19 boards repair was not an option due to sheer area and to make it worse, after 6 years (last time floor was refinished) matching the laquer/stain was going to be impossible. The damage was in the middle of the room. The floor looks like perfect again. They squeezed me in on 2 days notice and I am very satisfied with the restoration work. ps I contacted 5 companies. Two ghosted me. One refused the job. Only 2 were responsive at all. So I felt lucky to have found Bay Floor Crafters. I would DEFINITELY use them again read more

Nam and his team provided very professional high quality work with careful matching of new floor to existing floors in other rooms. Dust control barriers and daily cleanup made the project more livable. Communication was efficient and straightforward, quotes were reasonably priced. We highly recommend this business. Jeff and Lara Ferguson read more

Nam and his team were great to work with. They were very professional and completed the project on schedule. The quality of the work was also superb. I would definitely recommend Bay Floor Crafters to any one for flooring projects. read more

Nam is a craftsman. His work lives up to his reputation. The job was a small hardwood floor repair job to cover some concrete that became exposed when we moved non-loadbearing walls for a remodel. Our handyman tried his best to patch it but it did not come out very well. The transition between the hardwood and carpet would require a T-molding which are not present anywhere else in our condo. We had just finished a very long and expensive remodel and this last piece bothered us. So we decided to try a floor expert. When we spoke with Nam, he knew what he had to do and explained it well, using text and pictures. We were really happy! Nam used some of the engineered wood we had left over to replace some pieces expertly. The transition he used minimized the seam. Nam and his team also arrived on time, finished ahead of schedule, and cleaned up after they were done. Flawless work, a reasonable price, and professional executio. Not much more to ask for! Attached are before and after images. read more

Bay Floor Crafters - Before. Handyman used his own tools. The work is OK but we would need a T molding to cover the transition. - Flooring Near Me

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Bay Floor Crafters was a great company to work with. Nam was detailed, responsive, and did a good job repairing a bunch of cracked/dangerously-close-to-cracked old fir boards on my old home. The floor had been sanded to a very thin level, so we needed a precision job to make sure the new boards installed weren't too high/out of place. Nam and his crew worked to make sure the height matched. The color wasn't quite right compared to the old boards, but it's good enough to work until I'm able to refinish the entire floor. About 9 months later, there's a bit of glue I've had to remove coming up between the floorboards, and one of the replaced boards is clearly too high, but overall things are still in good condition. And it was a great value/great speed for the price I paid. I recommend working with Nam! read more

Nam was very responsive to our call for a quote and we chose to use him based on a recommendation. However, it did not turn out as expected. The installation of the solid wood floors turned out to be a very disappointing. The floor boards are not even in many places (of the 3 rooms installed) and there are very visible nail holes, glue and putty stains throughout the installation. Nam did not do the job or supervise the project. Only after there were problems was he visible and "tried " to correct. Nam did not communicate that he would be out of town for most of the project and that was unfortunate. He and his foreman, are very nice people and I do believe want to please and do a good job. We regretfully ended up with a costly sub par installation. read more

We hired Bay Floor Crafters to sand and finish our floor after another contractor ruined our floor by improperly applying finish. The floors look great, as good as they did before the other guys caused their damage. The work was done on time and it was extremely easy to coordinate with the team -- it can be challenging to organize this kind of project because you need to move lots of furniture around. Great job guys. read more

Nam is such a great guy to work with, he listens well and execute the job the way we want it. He will just make everything works to our taste and liking even though it might be complicated. Our floors are so beautiful and is rhetorical highlight of the house. All my guests are always impressed and the first thing they comment is always the floors. Highly recommend especially nowadays is almost impossible to find any installer who responds in a timely manner, only Nam does! read more

Bay Floor Crafters - Beautiful herringbone and black stained stairs - Flooring Near Me

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I selected Nam based on his excellent Yelp reviews, fair quote, and conscientiousness... and I made a great decision. I also was no longer living in the area, so I relied on his photo and text updates to see the work in progress... and had some local friends check in after. The floors look amazing - he got rid of that dated honey color and fixed up worn and blemished areas . I could not be happier. Highly recommend. read more

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We hired Nam's team to do the oak flooring on the new addition in order to match the existing house. They were professional, efficient, and very pleasant to work with. The flooring turns out quite amazing - see photo of how it compares to the main house. Additionally, my partner got multiple bids, their price is very reasonable, and even though there were similar bids, my partner insisted on hiring Nam's team because he had a good feeling about it. I'd highly recommend them! Thank you! read more

Bay Floor Crafters - New flooring connecting to existing flooring in kitchen - Flooring Near Me

Unfortunately Nam and his team have done an absolutely terrible job in our home, which caused an enormous headache for us. Paid to fix some water damage and redo a kitchen, his team was unbelievably unprofessional. They scratched our 100+ year old floors with their equipment. Left garbage everywhere and pitted out our house and bathroom. Didn't mask off anything and spilled stain all over our floors which I'm still finding. They broke a kitchen cabinet shelf and tried to hide it from us. They were too lazy to mask off floors sufficiently or remove hardware before sanding. They used my own tools repeatedly without asking. They also poorly finished our kitchen and backroom, leaving a rough texture and hair / debris in the finish. He also tried to assure me his team could handle redoing the wood paneling in our living room, which they very nearly ruined. He was incapable of being honest with me on the job many times. I had to personally supervise his team to make sure they weren't constantly cutting corners. Unfortunately his work still frustrates me months after, and will likely need to have it all completely redone. This was a "quick and dirty" job for them. read more

After seeing how well Nam's work has held up in the last 4 years, I once again asked for his services when we made the same mistake with a portion of our rental flooring (wet plant stand sitting on wood floor = not good). Nam to the rescue again -- he came and repaired the floor with that same efficiency and skill as last time, and he also consulted on some damage to our fireplace, offering to do the work the same day. His prices remain more than reasonable for his service and craftsmanship and we are once again thankful for his services. read more

We are over the moon with our bamboo floor installation by Bay Floor Crafters. After meeting with several different contractors, we selected Nam because we knew it would be very easy to work with him. He came across as honest and kind, and with a level of natural integrity that's so important when looking for people to work inside your home. He provided a very competitive quote inclusive of materials, and was very conscientious of our timing. Our house was built in 2005. We had bamboo floors installed in most of the downstairs area with the exception of the two front rooms. The stairs and upstairs were all carpeted. Our goal was to have the entire downstairs in bamboo floors (to match existing), and to have the stairs, upstairs hallway, and master bedroom also done in bamboo. Nam's team came in and made quick work of removing the carpet and prepping the underfloors for new ones. There was a lot of cutting and sawing involved throughout the week, as well as planning of placement of the plans to make it seamless with the existing downstairs floors. His team was meticulous and efficient and the work was done over a total 6 day period. We couldn't be happier with the result. Our floors are beautiful and really lend themselves to opening up the feel of our house. The only downside is that we've since decided that we need to get our interior painted since the walls do not do the floors justice! Thanks Nam! read more

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We had Nam and his team install flooring in the living room in our downstairs area, which originally only had concrete (from 1938!) Nam is truly a gem to work with for the following reasons: 1. Nam gave us the most reasonable quote among the eight flooring installers that we spoke with 2. Nam was a *lot* more thorough than the other flooring contractors. He pointed the need to level certain sections of the concrete floor, baseboards, different kinds of underlayments, as well as a plan to smoothly transition the flooring to the bedroom and bathroom. Most contractors didn't point out more than 1-2 of these things. He's really thorough and it shows. 3. We were busy before a trip and we asked Nam to bring us some flooring samples. He made a trip to Home Depot and sent us some suggestions. We looked online and asked him to get us some samples from Lumber Liquidators, which he happily did, bringing us samples 2 days later so that we could decide 4. Nam's team did a very thorough job with an attention to detail and craftsmanship. They also hauled away all the trash etc. They started the flooring installation in the morning and it was done by the time I was back from work in the evening. 5. I also want to point out his integrity. Nam originally proposed installing a cork underlayment with a plastic sheet underneath. After installing a quarter of the flooring, he pointed out that there was a slight "plasticky" noise when walking over certain sections of the flooring, and proposed using a different kind of underlayment. He ended up removing all the flooring, going to the store and getting a new underlayment, and installing it all over again. He also pointed out that this underlayment was $100 cheaper, and took that amount off the invoice! 6. Lastly, he was just really easy to work with! Like, a genuinely nice guy :) I really hope that we get this lucky with contractors in the future. Bay Area-based contractors are known to overcharge, nickel and dime, and not pay enough attention to detail while installing stuff (so that it needs repair a couple of years later...). Nam, in comparison, is the best contractor we've ever worked with. He's going to be my "go-to" flooring guy for us as well as anyone we know that needs to do any flooring work in the future! read more

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This is the best floor contractor in the Bay Area, I just finished my house remodel last month and I'm so lucky found Nam and his team to do my living room and kitchen floor. I never seen the contractor like Nam so nice, so professional and so generous, he not only did very good job on the floor installation but also offered me some things without extra charge even I never considered .such as he spent some time to match the paint color on a little piece base board with my cabinet, he always try to make the customers totally satisfied and price is reasonable. they are polite, on time,organized and clean at work, they're trusted. I strongly recommend Nam and his team if you are considering your floor project! read more

Nam, Raymond, and the crew did a phenomenal job and equally important, were extremely easy to work with. They had the best prices, work was completed on time, to extremely high quality, everyone was very friendly, and overall just a great experience. Highly recommend. read more

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Nam and his team have worked on our floors three times. They restored some badly damaged hardwood floors, they removed two rooms of tile floor and replaced with engineered oak and they removed old carpets on the upper floor and installed bamboo floors there. Nam and his foreman Francis are communicative, answer questions when asked, and explain the process. We don't have any more floor work to do, but if we did, they are my number one choice. Highly recommend them. read more

We are so happy and grateful to get our European engineered hardwood floor installed by Bay Floor Crafters. Ray is the BEST when it comes to wood floor selection and installation. Ray and his crew have the superior craftsmanship and they are the most hardworking crew I ever met. They installed 10" white oak floor on two level home seamlessly with full attention to details. They built the staircases on-site using the floor material which make everything neat and consistent. They even laid out the ram board to protect our floors for other renovations. Ray is so helpful, considerate, and really made our project on time and complete. Thank you, Ray!!! read more

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Nam and team did incredible work. He had a one week window on short notice to refinish about 800 square feet of hardwood floors. The finished product is so beautiful, feels great on our feet, and just really up-leveled our home. Nam was communicative, great to work with, and his team did wonderful work. I am appreciative of his work, found his prices to be incredibly fair, and am kind of looking forward to replacing the flooring in the downstairs of our home in order to get him to come back to do more great work. read more

Nam and his crew did incredible work on our rental unit. I hired him for a small job in the past and he did a good job and I could tell by other photos in other reviews that he would do a good job again. But I did reach out to other flooring people just to see what the pricing was. It was about the same as 2 other places and one other place quoted almost half the price. But these other places were flakey, unresponsive and I don't know if they would show up when I needed them to show up and I had deadlines. Nam is very dependable, responsive and I felt completely comfortable having him complete the job. That means a lot, when I am very busy juggling a million other things and I don't have time to keep on top of every person I hire. I recommend using Nam - you won't regret it. read more

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Nam and Francis came on time for a scheduled cleaning. We scheduled work to start at 9am, arrived promptly, and estimated to be done at 5pm but finished around 3pm! I sent some pictures prior to the scheduling so I was able to get an estimate. I had an issue with my floors where the rug left deposits on the hardwood floor. Original cost for the cleaning was $900 but at the end of the job, Nam told me that the job was easier than he thought so final cost was reduced down to $700. Would definitely recommend using him for his services! read more

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Nam and his team were highly communicative, professional, and efficient for my hardwood refinishing job. He got the work done quickly and the results look great. His quote was almost have of others I received. read more

Bay Floor Crafters (Nam Nguyen and crew) recently finished working on my house. On the dilapidated first floor, they added a new oak floor over Douglass fir, and on the seriously damaged second floor, they repaired, sanded, and refinished, completely changing the look. This project has given my old house a new lease on life. Nam was easy to deal with: communicative, knowledgeable, smart, and helpful. He was mellow when, late in the game, I wavered about the type of wood to use and changed the specs. He was patient and offered great advice about a difficult stain color choice for the splotchy fir upstairs. The team handled the details beautifully. All the corners and curves in this Victorian house came out perfectly, they finessed various challenges, and they cleaned up well. Another rave review, 110%! I'd write more, but I'm too busy staring at the newly bright and beautiful floors! read more

Nam and his crew did a great job patching my hardwood floor after a false wall had been removed. Other firms didn't want to touch it. They also leveled my kitchen floor and installed new vinyl tiles. Would use them again and recommend to others. read more

Nam and his team did a fantastic job on our kitchen floors. great communication, started on time and finished when he said he would. Could not have been happier. Highly recommended. read more

Bay Floor Crafters - before, during... - Flooring Near Me

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Nam and his team installed the flooring for our office and we had a great experience! We reached out to several companies, but all had restrictions (couldn't do demolition of old tiles) or crazy pricing. Nam was super easy to communicate with, very clear with his invoicing, and responsive. He's also just nice and shows up when he says he will, which is very important in the contractor world. We highly recommend him! Our floors look great. read more

TRUST ME. IT IS WORTH THE WAIT. I went on the waiting list in hopes that an earlier appointment would opened up and it did. You will enjoy this team of guys. They arrived early and got right to work. I interviewed 4 other floor repair & refinish companies and the references did not come close. Nam is a bright and engaged owner. He learned from his father and has had his own business for about 8 years. He looks younger that he is. Nam is very self disciplined in his manner and work style. I say wait until he can schedule you. He will NOT take on more work than he can do well. I respect him for that. See attached photos. read more

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They are short handed like so many places but still able to give good service . Great selection.

Nam was incredibly easy to work with and did a beautiful job. I had terrible ancient carpets in my apartment and was initially curious about Pergo. Nam convinced me that restoring the oak hardwood would be less expensive and so much better. There were areas that had water damage and he replaced planks. Also he let me decide among three colors of rubio monocoat. Finally my property manager required paperwork and Nam was so chill about getting all of it to them in time. Highly recommended. In two days time he turned my apartment into a great space! read more

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I just wanted to pile on with the great reviews for Nam and his team. They started and finished in the time frame specified, had very fair prices, and were very professional. I'd be more than happy to work with them again. read more

Bay Floor Crafters did an amazing job on our kitchen floors!! They were able to replicate the pattern that had been done throughout the rest of our house in a way that will look consistent and seamless. Ray in particular was extremely helpful in working with us on the stain and sealer to make sure that we got exactly the look we were going for. We're thrilled with the result! read more

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