Super super good experience!!! I loved that he connected with my family and he did all the best he could and I am happy with the service Elder gave me! Definitely recommend asking for Elder if you are trying to get a car anytime soon. read more

Thank you Rodrigo for everything I love the truck. If you come in ask for Rodrigo he is great! read more

Pacific Auto Center Costa Mesa - My new car - Car Buyers Near Me - Costa Mesa, California

Shout out to Darwin for helping my brother cristian purchase his 2023 Gmc Sierra 1500 , would recommend him to family and friends

I was looking at a Raptor here and was being helped by Rodrigo and Edwin. The reviews reallllly worried me, but I loved their inventory. I felt savvy and direct enough to go for it anyway and give them a chance. I'm happy to say the optional add-ons were indeed removable and the price was super competitive. I was upfront about my out-the-door cash price and Rodrigo made it work for me. That all said, I still recommend to always get a PPI when buying a used car. Rodrigo and Edwin were friendly and cooperative when I wanted to arrange for a PPI, which isn't convenient for them as they'd have to drive it to my selected mechanic and wait around for them to scrutinize the condition. I can't leave 5 stars because ultimately we went with a different color and private party sale. I don't believe anything would have changed or gotten shady in the last minute, had I gone all the way with buying the truck here. Just be clear in your communication and in your listening and you should be taken care of. read more

They are pleasant enough sales people, but you should know that whatever price is shown, is not really the selling price. If you agree to pay the listed price, as I recently did, then, and only then, will they tell you, there is an additional $2600 of added stuff that you might not want. Just sayin' - be warned. Otherwise they're probably fine. I walked away from my deal, because I wanted to close at the listed price, and didn't want the extra dealer add-ons. I'd rather they put that in the advertised price. I sorta felt like I had wasted my time, talking and finally agreeing to pay their price, only to be told at the very end they were adding $2,600. read more

They're a joke; the price on the website is one thing, but when you go in person, it costs $6,000 more * Oh, and the customer service is terrible. read more

Rodrigo went above and beyond to help me with my car purchase! I was initially looking at one car, and he helped me explore financing options and understand my choices. I flew in from out of town, and he picked me up from the airport and even offered to stop so I could get something to eat. Those thoughtful gestures made me feel welcome, and I really appreciated his help throughout the process. Excellent customer service; I highly recommend working with Rodrigo! read more

Pacific Auto Center is the best place to buy and sell cars Period. For my company I bought a van and it was an exceptional experience. This time I sold multiple vehicles and worked with Jordan. He's is extremely helpful and made selling an easy stress free process and with the best offer out there. He was so patient with me and explained all my questions about my other vehicles I may need to sell and gave some advices on future purchases. Jordan definitely went above and beyond. Thank you !!! read more

Shout out to Jordan! He bought my car a few hours after he contacted me. Fast, responsive and easy to work with.

It was a fair and hassle-free transaction. Jordan was easy to work with and was very professional.

After visiting multiple dealerships, finally found a place to take care of my business. Darwin made sure to get all the best deals for me and helped me purchase my perfect truck. Even after purchase he reached out to make sure everything was working well and I was comfortable and loving my truck. I didn't feel pressured or ignored when taking my time and asking questions like I had felt from other dealerships. Definitely recommend Darwin from Pacific Auto Center to help you out with your next vehicle! read more

Pacific Auto Center Costa Mesa - Car Buyers Near Me - Costa Mesa, California

Had a great experience selling my car to Pacific Auto Center. Jordan was easy to work with and made me a very fair offer. The process was quick and easy. read more

Highly recommend Eddy - honest, professional, and transparent! We had a great experience working with Eddy. From start to finish, he was professional, patient, and extremely transparent. What I appreciated most was that he clearly explained all the costs upfront -- no surprises, no pressure, and no hidden fees. Yes there's add on cost, so does everyone else in this industry, and Eddy was honest and upfront with us for the cost and helped to trim it down substantially! Eddy worked with us step by step throughout the entire process, answered every question thoroughly, and made sure we were comfortable with each decision. He genuinely looks out for his clients and makes the process smooth and stress-free. It's rare to find someone who is both knowledgeable and trustworthy, but Eddy definitely is. If you're looking for someone who will be honest, responsive, and easy to work with from beginning to end, I highly recommend asking for him. read more

Pacific Auto Center Costa Mesa - 2023 Model X - Car Buyers Near Me - Costa Mesa, California

Jordan was fantastic. He got me a great price on my 2021 Chrysler Pacifica beating the CarMax offer by several hundred dollars. And he processed the car in about 30 mins start to finish. Great experience! read more

Pacific Auto Center Costa Mesa - Car Buyers Near Me - Costa Mesa, California

They have a Ram 2500 I was interested in, good price on CarGurus. Went in and met with Jeff and test drove the car he was alright so nothing from what follow is toward him. I explained what I was trying to do, what I want and do not want, and asked for a break-down proposal for the purchase. He came back with $5,800 of extended warranty and some door trim protection. Once again I explained to him that I'm very interested in purchasing the car and this so called offer isn't a serious offer, so I asked him to tell the manager to get real and at least show me the break down; he came back saying the manager wants a credit application, so I told him the first step is to agree first on the purchase price and I'm not going to pay $5800 for something I don't even know what it covers and to leave it up to the finance manager to do his job as far as selling me a warranty and so on. Still they didn't want to move forward so I respectfully excused my self; as I'm walking to the door the manager setting on his desk didn't care to even come to great us, a customer, but he wanted us to go to him while in his mind thinks he's setting on his throne behind a computer screen, I said to Jeff " sorry, I gave you, the dealership, the chance and the opportunity to earn my business, but you guys don't wanna get serious" then I heard his majesty the manager saying " no, I gave you the chance"!! To what? Drive an hour from Los Angeles to Costa Mesa to be treated that way? I wouldn't even hire him as a cashier in one of my shops. Attitude sells cars!! Anyway, I wouldn't recommend this place for anyone, something is off about this place. Finally, Jeff, I'd advise that you find a better place to work at! read more

came in to get an estimate to sell my car. They gave me the best offer and Jordan made the whole process quick and easy. Also, some pretty sweet cars to buy on the lot. read more

I sold my BMW 430i Gran Coupe to Pacific Auto Center. Jordan was very communicative and easy to work with. They gave me an excellent deal on my vehicle and the entire process took less than an hour, and left with a check in hand. I highly recommend this dealership if you're looking to sell. read more

Amazing experience from start to finish. As a first-time car buyer, everything was explained clearly, no pressure, no games, which made the whole process easy and stress-free. Diego was genuinely polite, knowledgeable, and straightforward, answered every question honestly, and made sure I felt confident in my decision. Couldn't have asked for a smoother and supportive process. Thank you very much Diego! It's a pleasure to do business with you and the Pacific Auto Center in Costa Mesa. read more

Pacific Auto Center Costa Mesa - Car Buyers Near Me - Costa Mesa, California

I visited Pacific Auto Center to view a vehicle, then came back ready to negotiate and pay cash for it. The online listing made the car sound pristine, but in person, it had a long list of issues: broken trim, missing parts, mismatched tires, rusted rotors, and a non-functioning rear screen. These flaws weren't disclosed in the ad. Worse, the dealership attempted to charge $5,500 for paint protection, theft deterrents, tint, and other add-ons that were never discussed beforehand, despite claiming "no hidden fees." Their fine print later revealed these were pre-installed and not part of the advertised price. I waited more than 20 minutes to speak with a manager after raising concerns but willing to negotiate, but no one followed up, so I walked out. This place banks on uninformed buyers accepting inflated prices and vague add-ons. If you're a serious buyer, read the fine print, ask hard questions, and be ready to walk. UPDATE 6/28/25: After buying the same make and model at a different dealership -- one with FAR better integrity -- I want to reflect back at my experience at this dealership and their practices. First, salesman wanted me to negotiate on the final price, not the vehicle price. That's a classic dealership tactic as it protects the sticker price for their metrics, have an easier time hiding add-on profits, and it creates a false impression of flexibility. Ultimately, this is bad for the buyer because transparency is lost, it protects their margin and limits one's leverage. I knew that's what they were aiming at, so I held the line on only negotiating on the sticker price. Again, LOOK AT THE PICTURES AS TO WHY!! In spite of what I just said, he proceeded with the oldest trick dealerships do: "cool-down" or "sweat-you-out" tactic. This is done to make one feel uncomfortable or impatient with the ultimate goal of getting one emotionally invested in staying and "finishing the deal". By doing so, they wear you down so that you're more likely to agree to their numbers just to be done. There are other reasons too but this is a big one. ~20 minutes of waiting, I told one of the salesmen that I've been waiting a while for the manager and will leave in 5 minutes if he doesn't arrive. True to my word, I left. I never heard from them after that (they had my contact info) which tells me they would rather wait for a less informed, emotional buyer to foolishly agree to the unfair price of this car AND overpriced mandatory add-ons. Here's my take away from this dealership: 1) High-pressure, low-integrity dealership model: They prioritize margins over relationships with a focus on flipping cars at inflated prices. They also rely on delays, confusion, and "manager invisibility" to outlast smart buyers. 2) Poor reconditioning = Cut costs: The car's condition (damaged trim, mismatched tires, rusted rotors, broken screen and so on) says they're not investing in inventory. They're pushing it out as-is and hoping no one notices. 3) The "Fool Tax" strategy: the biggest one for this dealership. They keep cars on the lot long enough to find someone unaware or emotionally invested. I was never their ideal buyer. I was informed, direct, and clear. PLEASE TAKE MY EXPERIENCE AS A WARNING. AVOID THEM. I AM SPEAKING AS SOMEONE WHO DID NOT PURCHASE FROM THEM. IMAGINE HOW I WOULD FEEL IF I DID. UPDATE 4/1/26: Since my visit, California passed SB 766, aimed at deceptive practices like misleading pricing and add-ons, the same issues I and many others have raised here. After 10/1/26, dealers engaging in those practices will face greater scrutiny. If you believe you were misled or defrauded, consider filing a complaint w/ DMV Investigations and keep all documentation. In Jan 2026, Yelp placed a "Suspicious Review Activity" alert on this dealership's page (see pic). Read it, then look at how many good reviews come from accounts with 1-3 total reviews here, versus those with a much longer review history. Draw your own conclusions. IF YOU FOUND A VEHICLE YOU LOVE AT THIS DEALERSHIP, PLEASE STAY AWAY!! THEY WILL USE YOUR EMOTIONS AGAINST YOU. read more

Pacific Auto Center Costa Mesa - Highly suspect actions from Pacific Auto Center - Car Buyers Near Me - Costa Mesa, California

I've always wanted a Lexus GS 350 and this beauty popped up online and I had to get my hands on it! Such a beautiful car both inside and out. Both previous owners sure did take very very good care of this car. Elder was great and helped me thru my purchase! Took a one way flight from NorCal to SoCal to bring this baby home. So happy with this purchase! & I also received a check from "Motor Vehicle Software Corporation" (MVSC) for $412 because my DMV fees actually were less than what was intended. THANK YOU PACIFIC AUTO CENTER COSTA MESA !! read more

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Rubbish to this place! It is the epitome of used car salesmanship, with the professionalism to show. My stepdaughter has been looking for a specific model car for a couple of months, probably over a year... It has sentimental inspiration and she was STOKED when she finally found it online at Pacific Auto Center. We didn't want to drive all the way to Costa Mesa but she has been working hard and saving for so long that we couldn't pass it up. Saturday evening she made an appointment for a test drive Sunday at 2:00. At 11:45 Sunday morning, before we drive to Orange County, my stepdaughter confirms that the car is there and ready to be purchased. We are excited that it is finally new car day! We get to the dealership around 1:30, beaming with anticipation, only to be told that the car sold that morning. No courtesy call... Nothing... The used car salesman apologized and said that the confirmation was with a bot and that the dealership didn't know anything about it. Garbage! The used car salesman quickly jumped into used care salesman mode and started telling me about other cars that they had for sale. Cars that are not the car we made an appointment for. Cars that are not car we drove 2 hours for with intent to purchase. read more

When I came to this dealership in 2023, I was a gig worker relying on Uber rentals for transportation. I had a credit score of around 665, a $5,000 down payment, and enough income to afford a reasonable car payment. I specifically looked for the cheapest vehicle on the lot with low mileage and found a 2019 Nissan Maxima with about 20,000 miles priced around $26,000. I told the dealership that keeping my monthly payment affordable was my biggest concern. The solution they offered was a 7-year loan at approximately 21% interest with payments around $750 per month. At the time, I felt I had little choice because this was the second time I had run my credit and I desperately needed a vehicle. I also believed I could simply make extra payments and pay it off faster. Looking back, I believe this was a poor deal. Despite putting $5,000 down and making extra payments, I still owed approximately $22,000 in 2026. Between the car payment and insurance, I was spending close to $1,200 every month just to keep the vehicle. What made matters worse was that the vehicle immediately needed maintenance. It required an oil change, new tires, a battery, and now needs a headlight replacement that costs around $1,000. For a vehicle with such low mileage, I expected it to be better prepared before being sold. I was also disappointed that nobody discussed alternative options with me. At the time there were incentives available for certain electric vehicles, and no one mentioned them. A salesperson's job should be more than just making a sale; it should include helping customers understand all available options and what will be most affordable in the long run. Over time, I ended up hating this car. The gas costs were high, the monthly payments were high, the insurance was expensive, and I constantly felt like I had missed a better opportunity. The brakes squeaked, repairs kept coming up, and owning this vehicle became more stressful than enjoyable. In the end, after paying the loan off early with a large lump-sum payment, the total cost to me was approximately $47,000 for a used 2019 Nissan Maxima that originally sold for around $26,000. Looking back, I feel I would have been better off purchasing a new vehicle from the beginning rather than financing a used vehicle at such a high interest rate. I will not be returning to this dealership, and for my next vehicle I plan to purchase new elsewhere. read more

Darwin was really easy to work with. Kept it super professional and fast process overall.

Went in to sell my car. Jordan got me the price I wanted. seamless . I highly recommend him for your next car buying or selling.

Jordan was honest and easy to deal with. He made the buying process easy and hassle free

It was one of the easiest experiences of selling a car.No hassles, and very quick.Definitely use them again and recommend them to friends and family read more

On Tuesday, August 25, 2026, I was interested in a 2023 Dodge Ram Laramie 1500 4x4, listed at $38,866. While trying to negotiate a deal, I placed a $200.00 deposit on the Vehicle, while trying to work the numbers. All the negotiations were via telephone, I first began working with a Salesperson by the name of "Rork." He informed me that the dealership adds a GPS anti-theft tracking system, a Ceramic paint coating, 3M door guards, and Fabric and Leather protection to the interior of the vehicle at an additional cost of $5920. After I informed him that this was not listed in the original online ads I saw, he again claimed the dealership does these add-ons to ALL their vehicles. I then spoke with the Sales Manager, Sean, who again parroted what Rork told me. I told them this was illegal and false advertisement. Later that day, Rork came back with a new figure of $4985.00 for the "Add-ons." I informed them that I would need to think about the so-called add-ons that I never asked for nor were they listed in the original vehicle listing. I later sent both Rork and Sean a text message outlining the total price I was willing to pay for the vehicle. On Friday, August 28,2026, I reconnected with Rork and since I did not want to move forward with their overinflated (alleged) Upgrade/Add-ons and they did not want to discuss my counteroffer, I was informed they would send my deposit back, I informed Rork that what the Dealership is doing is not on the "Up&up." Buyers beware and know your "RIGHTS" as to what a dealership MUST list on the itemized options and "add-ons" for ALL vehicles on the lot that are for sale... I On Tuesday, August 25, 2026, I was interested in a 2023 Dodge Ram Laramie 1500 4x4, listed at $38,866. While trying to negotiate a deal, I placed a $200.00 deposit on the Vehicle, while trying to work the numbers. All the negotiations were via telephone, I first began working with a Salesperson by the name of "Rork." He informed me that the dealership adds a GPS anti-theft tracking system, a Ceramic paint coating, 3M door guards, and Fabric and Leather protection to the interior of the vehicle at an additional cost of $5920. After I informed him that this was not listed in the original online ads I saw, he again claimed the dealership does these add-ons to ALL their vehicles. I then spoke with the Sales Manager, Sean, who again parroted what Rork told me. I told them this was illegal and false advertisement. Later that day, Rork came back with a new figure of $4985.00 for the "Add-ons." I informed them that I would need to think about the so-called add-ons that I never asked for nor were they listed in the original vehicle listing. I sent both Rork and Sean a text message outlining the total price I was willing to pay for the vehicle. On Friday, August 28,2026, I reconnected with Rork and since I did not want to move forward with their overinflated (alleged) Upgrade/Add-ons and they did not want to discuss my counteroffer, I was informed they would send my deposit back, I informed Rork that what the Dealership is doing is not on the "Up&up." Buyers beware and know your "RIGHTS" as to what a dealership MUST list on the itemized options and "add-ons" for ALL vehicles on the lot that are for sale... I "Absolutely" would have purchased the vehicle at the listed price, but I do not trust this dealership with their unethical advertising and "Bait & Switch" tactics. read more

If I could give this place 0 or negative stars I would. I've been on the market for a TRX lately , saw they had one advertised on CarGurus at $65,000. Called to check availability and was told the truck was at their Fontana location, but that they could get it down here to their Costa Mesa location if I come in and agree on a price. Stoked and excited thinking I potentially found a good deal on these 90k-100k trucks I take the time to drive to the dealership to try and negotiate some numbers. Keep in mind I have not seen the truck it's self. Upon arrival I walk in, met with the person who helped me over the phone , they have a new guy shadowing this interaction we get to talking. From 65k - 80k in god knows what , fees that didn't make sense , went back and forth to remove stuff that I didn't need , hidden fees that the sales person couldn't even explain to me. Telling me there was door guards , to protect the corner of the doors?? charging 2k in fees for that , another for "paint & wrap" truck has no sign of wrap so what could that possibly mean? I ask and come to find out that they're charging another 1.8 or something along those lines for "ceramic coating" if any of you have ever gotten your car detailed you know depending on the way the car / truck is taken care of will determine longevity of ceramic coating. There's no way you can tell me how much life is left of the ceramic coating , I ask to get that removed and they say they can't because it's already "pre installed" they said best they can do is redo it but why would I want to pay 2k for a half ass job. Upon there I see another 2 other TRX's on their lot. I ask if I can see them and test drive one , I get the approval. But im taking a look , scratches , cracked front grill on one , black trim is fading , water spots all over the truck . The other one is wrapped , wrap is peeling , some dings here and there , upon turning on the engine started squealing sounded like the serpentine belt. Which made me wonder , because if these were in this condition , what could I possibly expect from the one im genuinely interested in. The sales person kept trying to get me to sign saying "no commitment" til I see the truck in person but that it was so we can "lock in" a price. I kept telling him that I didn't need the other fees but he kept trying to get me to sign. After a few hours id say about 2 of a lot of back and forth the sales manager eventually calls me into his office , asking what's it's going to take for me to sign and agree and I explain once more about the fees that just didn't make sense over all, Because all in all it was about 7k-9k in fees of stuff that was "pre installed" or I "couldn't remove" eventually im not convinced because I got the pricing for another truck on their lot same year and model 40k miles less for the same price. Except this one is jacked up , paint has waterspots , trim is fading , TRX logo wrap is peeling, belts are squealing. I eventually tell the manager im just gonna take a look else where because I wasn't convinced. to be sincere if im going to pay 80-90k for a truck I would like to feel comfortable enough where I see its been cared for and looks ready to go. Presentation is key to many things. Point is he got upset, expressing in Spanish saying "mm mijo Pa eso gustabas" expressing his disappointment in not being able to hook me with the sale. Proceeds to say that if I wasn't going to commit why I had them run numbers and have him work . Were his words, which led to him disrespectfully asking me to leave the dealership. In front of workers / clients/ customers. I went in high hopes , "no commitment" became a commitment apparently, trying to negotiate and eventually not being convinced is upsetting apparently. Not to mention the amount of disrespect and humiliation insinuating that i basically was just a waste of their time. Being told that they don't want to do business with me. Which is fine I'll take my business elsewhere , where I'll be treated with respect & where they can actually explain what im paying for in the bs fees. This place is terrible overall , and condition of their cars are questionable. Take your business elsewhere because if you don't commit you'll be disrespected. read more

These folks are absolute crooks. I found an add on car gurus for a used 2021 Ford f150 raptor and went to look at it. The truck is advertised for sale at $62,995. They would not sell me the vehicle at that advertised price. The salesman, Diego said that there are dealer add ons that I have to purchase for $5700 additional. I said that I don't want a gps tracker, paint protection, door jam protectors, or any other nonsense. They came back and offered these add ons for $3700. I again stated that I just want the truck at the advertised price and they would not sell it. read more

Pacific Auto Center Costa Mesa - Ford Raptor - Car Buyers Near Me - Costa Mesa, California

Horrible dealership, a lot of hidden dealer add ons and when you call them out on it they get mad. Online price is not their actual price. They will try to get you to pay all their dealer add ons and i'm sure uniformed people pay it. Scammers! read more

Outstanding customer service from start to finish. Elder was professional, patient, and transparent throughout the entire process. He made buying my family truck smooth and stress-free. Highly recommend this dealership! Thank you Elder once again! read more

Just purchased a C8 corvette. Diego was my salesman and was fantastic. Diego is respectful, professional, trustworthy and friendly. Would highly recommend requesting Diego for your salesperson. Great quality car selection. Really happy with my purchase. Thanks Karl read more

Pacific Auto Center Costa Mesa - Beautiful C8 Corvette convertible - Car Buyers Near Me - Costa Mesa, California

Harold Lopez doesn't like his job or customers. When we asked to look at the Tesla, Harold asked "if we just wanted to sit in one " which I informed him we had a Tesla before we are looking for another one. We test drove the vehicle around the block. When we got back to the dealership he asked if he could run the numbers . We had not even decided on the vehicle. Feeling very uncomfortable we left and bought a Tesla elsewhere . read more

Elder Henriquez, salesman very professional and very efficient service, and the automobile's are top quality the whole experience was worth every bit of my time , thank you read more

Went to view a vehicle advertised for $21K. Upon arrival at the dealership, I found the online advertisement was incorrect and falsified. They tried to upsell the vehicle with over $5000 worth of useless, MANDATORY dealer extras. Avoid this place. read more

The transaction was quick and easy. The price was negotiated, and the overall experience was smooth.

Classic bait and switch dealership, salesman even admitted prices on line were only to get people in to the door and that I should give him a break and let them charge 995$ out of the 6500$ of "add ons" bc he has to make his money too. I went in for a truck that was priced at 29,000 guys come back to me with a 42,000 out the door price. So we started to look cheaper and came up with a truck at 23,000$ ans he came back with a 41,000$ out the door price. Not to mention the truck was on the lot for 390 days. Absolute scam do not come to this dealer, both Fontana and Costa Mesa locations are scam artists. read more

Today, I went in to help my brother choose an SUV to support his professional soccer coaching career. We did our research and found the perfect 2019 Honda Passport and drove from Simi Valley to Costa Mesa to see it in person. We were received by Diego who is a very experienced and well trained car salesman here. He took us for a test drive of the vehicle and explained to us that it was I mint condition. Our family has an extensive background in the automotive industry so we were able to confirm that in fact it was in great shape and well maintained. The paperwork process is always the same but he made it go by very smooth and offered us some coffee and water for the wait. In addition, we also spoke about soccer and life and that made the time go by even faster. Long story short, thank you so much Diego and the Pacific Auto Center Family! We will be sending people your way! read more

Pacific Auto Center Costa Mesa - Quality cars - Car Buyers Near Me - Costa Mesa, California

Elder Henríquez was a really good customer service. Best of service. Good prices and affordable.

Stay away from this dealership! They are non professional at all. We went to buy a 2019 Mercedes Benz C300, we practically agreed on it! But it has a problem with the sunroof, it won't open and won't close, EDDIE the kid told me they will fix it on Monday, I have the cashiers check ready and waiting for them, and I was going to finance the rest, then comes the big Surprise, the car was sold on Saturday!!!! I have also text messages which proves all of what mentioned previously. It's a fraud dealership that won't respect its word and customers, what's more they hire a non professional kids to represent them in the most ugly way. They try also to enforce their steeling equipment to rob you of under different names like paint protection and theft protection....... Stay away, stay away! read more

Pacific Auto Center Costa Mesa - The Cashier check that was bought on Saturday then the sold the car on the same day to another person!!! - Car Buyers Near Me - Costa Mesa, California