Just called to book reservation, as this is the only PF Chang in the valley that is not on Open Table. I know now why now, tried to book reservation 4 days ahead of time at 11:30 AM on a Sunday on the Patio. I was told that they could not seat us on the Patio, because they blow leaves at that time...... I said you MUST BE KIDDING ME Blowing leaves at one of the busiest time for prime dining...Head scratcher, you think the could blow leaves before they open or really!! I can't believe I am even writing such a report on this establishment, no thanks will eat someplace else.. read more

We went to the P.F. Chang's located on Superstition Springs Blvd in Mesa, AZ. Our server's name was Michael; he is one of the best servers we've had compared to other servers at other named restaurants. He was professional, friendly, had a nice smile, very attentive & knowledgeable. He made sure we had everything we needed & checked on us frequently. If P.F. Chang's mangement reads this, please thank Michal for his great customer service! We hope we get him as our server the next time we visit P.F. Chang's! Also, the food was wonderful!! There's a new item on the menu "Jicama Taco's" - really really tasteful! read more

Visited this location and the meal was great. All the entrees were seasoned well and plentiful. The family style servings were more than enough for a family of four. The server was attentive and helpful throughout the meal. Great experience. read more

I have always been a huge fan of this established restaurant but the prices seem to be going up and quality is going down. I'm happy to pay $17 for an entree but not when the vinyl on the booths is worn off, waiter is picking stuff off his nose while taking an order, quality of chicken is not as good as it used to be, almost $3 for a soda that hardly ever was refilled and waiter was too confused with two checks he was lost. This place even at lunch used to be full of people and the hustle and bustle of a great ambience just made it better. Unfortunately it almost seems like a tired old diner that is on it's way out but just refuses to die. read more

Went to PF Chang's last night for dinner and sat at the bar. The bartender was awesome... 5 stars. The food was just meh. We had the pork dumplings for appetizer. They were good enough. When you cut into them, all the meat separate from the wrapper. They were nothing special. For our main, we split the salt and pepper shrimp. The shrimps were plump and plentiful, but kind of oily. They didn't put anything, like lettuce, on the bottom of the plate to absorb the oil so the oil stayed with the shrimp. Again, not horrible but nothing special. Would I eat there again? Sure...if I'm near by but is not a destination restaurant for me. read more

Ordered own spin on low mien with scallop & shrimp - Generous portion of both for just $2. Very tasty & well taken care of too!

My mom and I stopped here for the first time and really enjoyed our meal. We shared orange peel chicken and Korean BBQ chicken which was our favorite. Both were excellent. We will defiantly go back. read more

Our waiter took our order 37 minutes after we were seated. When our food finally arrived it was cold. This Changs has be pretty good in the past but we won't be back read more

It was a quiet weekday when we arrived for a late lunch. We were seated promptly and our waitress arrived without delay and was pleasant. We ordered a serving of 4 of the vegetable egg rolls, and for the main course we opted for the crispy honey chicken with a side of brown rice. The waitress arrived with 2 egg rolls but we told her not to bother to go back to the kitchen for the remaining order. Glad we did because the egg rolls tasted stale as though they sat around for a week and were reheated for serving. The dipping sauce was a spicy chili sauce and it was terrific, especially in offsetting the stale flavor of the egg rolls. The main course of honey chicken itself was tender and had no grizzle. However the dish lacked any flavor whatsoever. There was a sparing amount of glaze on the plate which accompanied the chicken but it too didn't add much taste to the dish. I wouldn't order the egg rolls and the honey chicken again. The big surprise was the brown rice. It was awesome. It was tender and cooked to perfection. Last but not least: I found their dinner napkins to have an odd and offensive smell as though they sat around in some grimy old closet for years. It'll be a while before we go back if ever. read more

My experience was like the others posted here. Went to the Mesa location for the first time Saturday night. Haven't really had the urge for Changs but I had a gift card to use. Sit down... notice how small the restaruant is compared to the other Changs, weird. And they sat us at the little two-seater in the middle of the room, I hate that! Anyway, about 10 mins later, no server in sight, the manager asked if we have had our drink order taken. We hadn't, so he took it, by that point we were ready to order and he took that too. He did apologize for the tardy introduction from our server. I used to be a server at the Chandler Changs so I know what standards this restaruant holds and let me tell you this location doesn't hold up to them. The table had food particles left on it. The chili, soy and vinegar bottles had residue on them. Hot water and hand soap cleans this up real nice, when I worked there we had to have clean bottles on our table! Our server comes by with our drinks sets them down and walks away. Didn't even introduce herself, we didn't know if she was our server or not. Few minutes later she comes back and drops off the "sauce" and mixes it quickly and explains that by adding more chili sauce it will make it hotter.... that was it! You are supposed to explain what the sauce is and ask your guests how hot they want the sauce and explain what all the sauces mean. Or by all means ask them if they have ever been to the restaurant before and by chance you won't have to explain it because your guests already know what it is. She was lacking on the communication. Food comes, just okay. Not the taste I remember from my days of working there which is why I rarely go to Changs anymore. Very pricing. Kung Pao Scallops were $17.95, they used to be $12.95, Wow! Crab fried rice was not to my liking. The "server assistant" or busser (whatever they are called nowdays) refilled our drinks but not quickly. He brought us new ones from the kitchen instead of refilling them with the pitcher (it was ice tea) not sure why... but it took forever. Won't bother with this place again. read more

We visited Mesa's PF Chang's twice this month & savored each bite of our meal! Delicious. The salt & pepper prawns always brings us back. It's the best thing on the menu!!! We heard from PF Chang's management today that they've been taken over by a business conglomerate who is planning on taking several things off of he menu on the next few months, including salt & pepper prawns!! PF Chang fans out there, join me in conveying to management not to change a thing!!! It's a success because of the products they produce -- that's why they have remained a favorite for so many years! read more

Pf has always been our comfort food. Every Sunday we order take out and relax. Sunday June 22, we decided to dine in. Our waiter was nice, talked to much and didn't have an eye for detail. We ordered. My dish was sort of detailed, and needed to take out a few things in the end i ordered the pad tai. Once our order arrived, my boyfriend took a bight of my food. It was soooo spicy. He never mentioned i had an option to make it spicy or not (like i usually get when ordering online). So I asked for a different dish. They no longer have the double pan fried noodles on their menu, you can still order. I asked for beef and broccoli only on it. While it was being made, the manager came over. A snobby older woman i have never seen. Asked me "So you probably never had the pad tai before, its suppose to be spicy." I stated i order this every week and its not ever spicy. She rolled her eyes and walked away. While waiting I was very upset. The waiter never brought me my rice or side dish and i was starving. for 10 mins i had to watch my bf eat and by the time i received my order, he was done. I took a glance at my dish and it had EVERYTHING on it. I was specific when i ordered. The waiter didn't say one word when he handed it to me and walked away. As i realized i was starving, i tried to pick off everything. It took me forever. the waiter came over and ask if it was good and i stated " I only wanted beef and broccoli on my dish, and now i have to try to take everything off. and still haven't had a bite, so i will let you know". He said " my apologies" and walks away. He comes back and i had 2 bites, but couldn't take out everything. So I didn't even want to eat it anymore. He tells us we get free dessert since my order was wrong. We were OVER IT. Asked for the check and he still charged me for my food. I think you should be charged if you get something that is completely wrong from what you ordered. And you eat it. Long story short, we tipped him 5% (which normally we tip 15% no matter if the food is bad) But because we didn't feel like he was really sorry or trying to help us, we gave him a few bux. Try to get a waitress that is older and looks like they have worked there awhile. Try to no talk to the older lady manger because you will get nowhere with her. After 5 years of going there, i will now only be ordering take out, since they never get it wrong! read more

This restaurant overbooks for reservations and even though overbooked, still accepts walk ins. Expect to wait over two hours in the evening!

Great food and always great service in the bar area. We prefer to eat there because of the bartenders and the customer service we receive.

We usually get takeout from here, we don't usually dine in. Food is always fresh and hot, plus they have a great gluten free menu. When we pick up the food, the employees are always friendly and cheerful. The rewards system is awesome...fairly easy to earn free entrees! read more

Another reason to enjoy a meal at PF Changs, ( aside from good food )....that mural on the wall is not just wallpaper. Custom hand painted, ( every P F Changs has a different one) it depicts an authentic Chinese legend or folk tale, which your waiter or waitress will be happy to share with you. A little flyer telling the story tucked inside the menu would be nice. This is too special to go unappreciated. We have enjoyed dinner here so many times and never knew this until our friendly hostess pointed it out to us. If you're into storytelling, or have children along, don't fail to appreciate! read more

Won't be going back. The quality has suffered. Chicken wraps were horrible and the three of us didn't eat after the first few bites. Crab wontons were hard with no crab taste at all. Don't know what happened to the good food we expected. read more

Love this place! Lettuce wraps are to die for. Dom the bartender took great care of us, can't wait to go back!

Been going here since 2008, great place, great people , great food. The GM Matt is by far outstanding manager and has always take care of my family. We will continue going here for years to come. Thank you for the awesome service. read more

I purchased To Go a Moo Goo Gai Pan and a Sesame Chicken yesterday. So much is wrong with PF Chang's. First, the amount of food was not worth $30.00. Second, the Sesame Chicken is noted on your menu as "spicy". Not even close...it actually had NO flavor. Last, the Moo Goo Gai Pan sauce was actually water. Absolutely no flavor, no sauce was added. It was tasteless and awful. Panda Express way better and much, much cheaper. You've been warned. read more

What has happened to the Mesa PF Changs you guys used to be great on your game and the food was great I say was ! I just tryed agin Saturday afternoon Aug 25 2013 the service awful had to wait just for someone to take an order the mananger took the order! after tweny minutes then the server was slow pleasant but slow the food last comment was again marginal after three visits giving you another try I'm done sorry we all have options for our resturant dollar and it's not here anymore upper management needs to review this branch. Thank You read more

One of the worst dining experiences in present memory. I took my elder parents the store Superstion Springs blvd for my mother's 79th birthday and we could not have had a more miserable experience. First we made reservations for 530, well below a normal dinner rush and was given the worst table in the restuarant next to the kitchen. Not only was it next to the kitchen where I was sitting at the table, because they manager/hostess did not give enough room for people to walk by, I was ask three times by the hostess to tuck my seat in so they could get people by. Here is an idea chose a different route through the restaurant. secondly as we were next to the kitchen I was bumped twice by the servers swinging around the corner, while they apologized this should not be happening. Furthermore busing of our table was nonexistant as I stake dishes that sat for at least 5 minutes each time as multiple servers and managers walked by the table. Top it off with the food was cold and I had to send it back to get reheated. Where the manager broguht it back who was poitnless. I worked in the rest industry for years in every facet and this one of the worst run experiences I have had in a long time. We set a rez we should in turn be given a table that is at least middle of the road not the worst and having our food come out cold, my mother was to proud to sen dit back it unforgivable. I take clients out to lunch on a regular basis and 2-3 times a month I will take them to a PF Changs as it is good suburban Asian food, I will never take them to a Pf Changs again. I was goign to refrain from saying anything more than awhat I had alreayd told the staff as we were leaving but having lunch with my mother today and hear express how unhappy she was with her birthday dinner, as shed said at least the company was good. Horrible experience read more

Well they're consistent, I'll give them that. My family ordered out from the Mesa location last night after a 1.5 year hiatus, since that long ago experience was riddled with inedible, foul-smelling rice and bad tasting sweet sour pork. We thought we would even play it safe and ordered two servings of noodles and one Kung Pao chicken thinking they couldn't possibly get noodles wrong, right? Wrong, both the Lo Mein and the double pan fried noodles were inedible. The double pan fried were horribly stale - like strings of dry, hollow, chewy styrofoam and the Lo Mein noodles were mush - way, way over cooked. The Kung Pao was square chunks of gummy, over-floured chicken and a handful of peanuts, all coated with a less than spicy seasoning. Honestly, our local Panda Express has better quality food prepared better - and a lot less expensive than this over-priced, consistently bad PF Chang location. read more