Started using Josh and Waters Edge Pools this season. I knew of his work for years (He ran the…read morecrew that built our original pool) and now that he has opened his own business it was an obvious decision for us to trust him with the pool. The opening went well. In addition to the normal opening, he fixed my gate to the pool without even mentioning it. I just noticed it was working after he left. (no charge). This was an easy correction but service like this is rare these days. We will continue to use Waters Edge and recommend to our friends. He is also a polite person but you just get that as a side benefit.

From the owner: Specialize in custom Gunite inground swimming pools, retaining walls and custom Waterfalls. 3D…read moreRenderings are available upon request.

We love The Pool Guys in atroy Mo.We got a great pool ,great price and they had So Cool Pool…read moreBranden was great to work with and aGreat Job!

Well... the initial purchase and install went great! We love our pool! I actually didn't want to…read morewrite this negative review but I feel I have to. Buyer beware! Service after the sale is not something this company apparently does. We've had one of their pools in our yard for 9 months. This is on them. This is a matter of customer service. If they can't provide customer service after the sale for at least a year that's sad. I will gladly edit my review and give them the 5 stars they would have earned if they fix my pool. Until then.... 1 star. Would give zero if I could!​

the only pool service in the metro st. louis area, that knows what they are doing and cares about…read moretheir customers!! highly recommend!! thank you!!

We had Reflection Pool service install a pool for us in the fall of 2019. Since that time they have…read moredone all the services on the pool. After hearing stories about the challenges of doing a pool I can tell you that if you decide to use Kevin's team at Reflection Pool you will not have to worry. They are amazing. Kevin does a great job on communicating and setting very realistic expectations. Could not be happier with our pool or the services provided since. If I could give Reflection Pools a rating on 10 stars I would! Use them to build you a pool or service an existing pool and you will not be disappointed.

I had them replace my vinyl liner in the pool 2 years ago. There were wrinkles in the liner after…read moreinstallation. The liner slipped out during the winter when the cover was on. Prestige reattached the liner after telling me to empty the pool so they could fill back up. As it filled I called and that there were more wrinkles in the liner than before. I was told that they will straighten out after it fill with the pressure of the water. DID NOT HAPPEN. Again I called they said empty the pool again and they would straighten it out. I have more wrinkles in the liner than ever before. After filling the pool at my cost 3 times and then Prestige tried to charge for all the visit. I ended paying for most of it. They also tried to charge for added to the pool which they did not and I had video proof. I lost most of last summer swim time because of "Prestige" lousy workmanship. I never had a problem with the original liner which was installed by another company that has since closed. I would not be able to recommend this company for any kind of vinyl liner pool replacement. No one with any authority came to visualize my complaints.

could not recommend less. Poor communication, not clear about their charges and what is/is not…read moreincluded. Couldn't get a phone call back to try and schedule service and assistanc. way overpriced for what they offer. Go somewhere else!

Contacted Little Giant about installing new pool equipment. Someone came out, said an estimate…read morewould be emailed. After 2 weeks, no estimate. Called and asked where it was. Now four weeks and no estimate. If you want to waste your time, give them a call.

We were very impressed with the initial visit from Brad, the owner. We were exploring getting a…read morepool and after looking at our yard with lots of solid rock and steep hills he let us know the cost of digging and installation was out of our budget. We really appreciate his honesty upfront! Other pool companies quoted a price for the pool itself and downplayed the extras you encounter once you sign and they start digging. He recommended a hot tub or swim spa avoiding expensive escavation and retaining walls. He could have easily sold us a pool and roped us in but he had integrity. Thank you Brad!

I would NOT recommend Blue Haven Pools and Spas (BHPS) and strongly encourage you to look…read moreelsewhere. Problems include poor bidding, planning, oversight, and communication. BHPS did not check local codes or verify our property lines during the planning phase, which we hired them to do, resulting in more than twelve thousand dollars in cost overruns to us (after cost sharing explained below). We were told they would come to lay out the pool on 11/4/25 and dig the next day; however, BHPS showed up with equipment to start digging on 11/4/25. At that time, BHPS informed my husband that the pool would have to move 10' to the north because the pool deck had to be 10' off the property line, not the water's edge as they originally stated, planned for, and we approved, and that would require an extra 200 s.f. of concrete. We verbally approved the concrete at $2,900 ($14.50/s.f.), but BHPS sent a formal request for approval for $3,700. Our landscaper checked, and our fence is 4' inside our property line and nothing needed to move. On 11/20/25, BHPS sent a note in Jobtread stating they were inquiring with their St. Louis crew because their mistake would also require an additional 137 s.f. of retaining wall. The wall is ~4' at its peak and steps down as it extends to the north, which cannot equal an additional 137s.f. I asked for an explanation of their calculation the same day. BHPS never explained, and the hardscape contractor showed up on 12/22/25 to start building the wall without communicating with us, so we assumed they worked out the pricing consistent with the contract. BHPS subcontracts all or nearly all aspects of construction, does not supervise their subcontractors' work, and BHPS's communication between the subcontractors and us was extremely poor. Had I not been home, the stairs in one of the retaining walls would not have been built pursuant to the plan, and we also had to communicate between the electrician and BHPS that they sent the wrong lights and wiring couldn't be completed at that time. We were verbally told by one employee that they were going to pour our pool deck the week of 3/9/26. But then a new employee we hadn't met before stated that we would have to build another retaining wall first because erosion could occur and impair the deck's integrity, even though the deck in the contract was supposed to be a monolithic pour with a hardened edge and able to withstand the elevation. BHPS sent a schematic on 3/24/26 showing what was needed for a lower wall and then informed us that we would also have to pay several thousand dollars for the original wall where they significantly underestimated the s.f. and never explained their revised calculations despite our request. After we verbally agreed to share costs with them on 3/24/26, BHPS sent formal documentation of the agreement on 3/25/26 with yet another change to the s.f. of the lower wall resulting in an additional $600 over what we discussed the day before. We asked for explanation before remitting payment. Upon arriving home from work the evening of 3/25/26, we found the hardscape subcontractor had already started work on the new wall without our authorization because we had not agreed to the extra $600 or signed the change order. Further, the subcontractor was placing the wall in an incorrect position that would have significantly shrunk the size of the pool deck we already paid for. We paid the additional costs, including the extra $600 on 3/26/26, to get closer to completion. They finally started framing the deck on 4/7/26 and did not plan to use rebar resulting in additional costs above the $12,000 mentioned above for us to support a gazebo/outdoor kitchen. On two occasions, BHPS requested payment prior to completion of work outlined in the contract. We signed the contract with BHPS on 10/13/25 and have consistently and quickly paid pursuant to the contract after work was completed. It is now 4/21/26, but the pool is still not finished because neither the plaster nor retaining wall stairs have been installed. We were assured on multiple occasions that the pool would be done for a party on 5/15, but we were informed on 4/16/26 that we could not swim in the pool for at least two weeks and really it should be 30 days. I come from a construction family, understand that things happen, and weather can always be a factor. But, it has overall been warm and dry in the KC metro over this period, and the problems we experienced are attributable to poor bidding, planning, and oversight on the part of BHPS. Please feel free to reach out for additional details, or copies of emails, texts, Jobtread messages, invoices, payments, contracts, or photos.

They lied to us about when it would be finished. They dug last June and pool is still not finished…read more They say they have no control over when subcontractors will do the work for them. The worker who takes questions from customers and relays them to the construction manager is very nice but it's nearly impossible to talk to him. I did, once, after many, many calls and he said he actually didn't care if I was happy with their work or not. I was never able to speak to the salesman after the sale even though he always answered promptly before the sale. He snuck something into our contract that we never discussed. We had actually planned for the opposite and picked out the material while we were in his office across from the display. We were told it would be the same material as the display. They left trash everywhere. Everything that needed to be done after the pool was pebbled was only done because I bugged them about it. We chose to get a seat built into the wall of the deeper end and have a table there. The height of the seat makes the table at neck height. They put water in the pool last year but we weren't able to use it yet. Then they waited until after all of the leaves had fallen to close it, and they covered it with it full of leaves. They said they couldn't cover it earlier because they had to order the cover. They could have ordered the cover when they dug the hole. Our back sprinkler system had to be off during construction and we lost 2 trees that had been planted 2 years before. We have a dog and needed a temporary fence to keep her out of the construction area and away from the gaping hole in our fence that was made for their access. What they put up was essentially worthless and our dog got out multiple times and we had to hunt through the area around our house which is wooded without houses nearby. Terrible management!!!! Just use Baker Pool and be done with it.

Jak is a pathological liar. We hired him in March to replace out unground pool liner. To make a…read morevery long saga short, we have spent the entire summer chasing him down to do the job. There is ALWAYS an excuse or something is ALWAYS someone else's fault. Needless to say it is now September, I have a concert hole in the ground a little chance of finding someone else to do the work. My $8000 problem will soon be a $50,000 problem and it is all thanks to Jak. Do yourself a favor and do not hire him.

From the owner: We offer Weekly and Bi-Weekly Pool cleanings. As well as openings and closings, and liners.read more

They moved a used hot tub from the seller to my house. They were at the seller's on time and my…read morehome on time. They were nice, knowledgeable and efficient.

I ordered a new hot tub cover from this business. They gave me lots of quality options to choose…read morefrom and designed the cover exactly as I wanted it. Once the cover was ready, they came out and installed it, took the old cover away, all without me having to be to be home. Very professional service without any issues. Also was almost half the price of another company I received a quote from. Highly recommend!

Being a first time pool owner you look at the reviews and expect knowledge and experience. We came…read moreto these people every day or every few days with water samples for over six weeks at the beginning of the summer, asking how to get our water clear and what we need to do and buying parts. After being told to 'just shock it everyday until it's clear' and spending HUNDREDS of dollars on chemicals that weren't fixing it, I went elsewhere and seemed advice and our pool was cleared in a day. Every single person in there will give you a different answer on 'what to do' or 'how to do it' or what you need. For experienced pool owners this is a great local family owned place and the people are very nice. But for new pool owners I suggest going elsewhere first.

always helpful. I just bring a water sample and they let me know what to do. make it easy.read more