Service Provided: Pool Opening and Water Balancing…read more Very knowledgeable, provided excellent service at a reasonable price. I will use thier services again.

I had an appointment booked and no one showed up. I have sent text messages, emails, and called…read moreevery day since (6 days ago), no answer or reply.

Horrendous products. A refurbished hot tub is just filled with blown insulation. Everything broke…read morewithin 18 months making a 4,000 price tag completely useless. Their products are crap, their service to assist is crap and the owner is ridiculous. Do yourself a huge favor and buy from someone who knows what the hell they're doing. Worst purchase I've ever made in my life, one of the biggest mistakes ever was letting this company do anything for me or be on my property.

Please do not use this company Lu's Pool & Spa, they are unprofessional has no clue how to service…read morea pool. Was at my home for less then 10 minutes. Pretty good money, they will bill you for services not done. We had them come out for the first time and they only checked the baskets didn't skim or vacuum, although that is what we hired them for. They had to come back when they were caught. Although they came back, but didn't vacuum or skim again. I called the office and sent videos and pictures. Lu called back and said her son took a picture and the pool looks fabulous. This video and pictures were taken five minutes after he left. Needless to say i fired them and hope I can prevent anyone else for wasting their time and money.

I had them replace my vinyl liner in the pool 2 years ago. There were wrinkles in the liner after…read moreinstallation. The liner slipped out during the winter when the cover was on. Prestige reattached the liner after telling me to empty the pool so they could fill back up. As it filled I called and that there were more wrinkles in the liner than before. I was told that they will straighten out after it fill with the pressure of the water. DID NOT HAPPEN. Again I called they said empty the pool again and they would straighten it out. I have more wrinkles in the liner than ever before. After filling the pool at my cost 3 times and then Prestige tried to charge for all the visit. I ended paying for most of it. They also tried to charge for added to the pool which they did not and I had video proof. I lost most of last summer swim time because of "Prestige" lousy workmanship. I never had a problem with the original liner which was installed by another company that has since closed. I would not be able to recommend this company for any kind of vinyl liner pool replacement. No one with any authority came to visualize my complaints.

could not recommend less. Poor communication, not clear about their charges and what is/is not…read moreincluded. Couldn't get a phone call back to try and schedule service and assistanc. way overpriced for what they offer. Go somewhere else!

Dependable, professional, and friendly. They stepped up when my other pool company left me hanging…read more They welcome questions and are transparent!

Larry and his team installed an inground pool for us. Larry explained the different options and…read morerecommended what would work best for our yard, and exceeded expectations .The communication, and professionalism of the team was amazing , a process that could have been stressful was nothing but a smooth process. We love our pool and recommend aqua pools to anyone wanting to transform their yard into a great family gathering spot. Thanks for everything!

Jak is a pathological liar. We hired him in March to replace out unground pool liner. To make a…read morevery long saga short, we have spent the entire summer chasing him down to do the job. There is ALWAYS an excuse or something is ALWAYS someone else's fault. Needless to say it is now September, I have a concert hole in the ground a little chance of finding someone else to do the work. My $8000 problem will soon be a $50,000 problem and it is all thanks to Jak. Do yourself a favor and do not hire him.

From the owner: We offer Weekly and Bi-Weekly Pool cleanings. As well as openings and closings, and liners.read more

he was great. everything was done like it was supposed to be…read more explained the steps he take in cleaning the pool. he even put in chemicals if needed. we were very happy with him. we would recommend him to anyone.

So, I own a pool, and owning a pool is a world of pain sometimes. I had a major part fail, and the…read moremustard algea took hold. It was a disaster. I ran by R and S, and they were able to give me the insight I needed, the part to replace and the pool chemicals I needed to kick this algeas butt. Pricing was on par with Amazon, but I didn't have to wait two days to get the parts and chemicals. With algea you don't have time to sit with your thumb up your butt, you need it fixed right then, and right now!!! Gotta support these local businesses because pool and spa supply just cannot be an online only business. Try them out, utilize their expertise and keep the patronage going so you always have a helping hand when it comes to pool maintenance!!!

I hate giving bad reviews but this is the 3rd year R&S has opened my pool with consistent issues…read more (they close it as well). So third strike.. I've gotta find someone better!! We never see the same techs returning. And we've had issues every single year. It's like they hire new guys each summer and they're clueless. Last year I was told by a tech, he "didn't know the system." This year the pressure valve on the filter was left open, I had a pressure code on my heater (so it was not functional) because I had no pressure to the system with the valve open! I found one of my jet covers in 2 pieces in the middle of the pool. A plug was left on the ground by the system. My pool entry handle is so loose, I've got to tighten it. The system was not primed properly, done with such little water the box was smoking hot when we opened it. I'm thankful I didn't loose a motor. I've called with a couple of questions trying to troubleshoot these issue but was given some bad information. He gave me an electrician's number for the heaters PS code?? I'm sorry they can be the nicest people but this is their profession, not mine. I shouldn't have to go behind them to fix things that are wrong and effecting pool operations or done with little to no care of correct outcomes. Especially for what is charged. I would think a pool opening includes ensuring the system is functioning correctly and if something is not, then notify the owner before driving away. Which they never do check out and let us know how it went or any issues that need addressing. The process is piss poor to say the least.

Excellent service. Friendly and knowledgeable on-site technicians. Friendly office staff. Have used…read moretheir services for over five years to open and close an in-ground pool and service a spa. They are located fifty miles from my residence. That is never a concern to provide speedy service.

we are happy with aps. they do a great job. we have had them a long…read moretime and are very satisfied with them. they know that they are doing. we would advise anyone to get them for services on the pool. ruth

They moved a used hot tub from the seller to my house. They were at the seller's on time and my…read morehome on time. They were nice, knowledgeable and efficient.

I ordered a new hot tub cover from this business. They gave me lots of quality options to choose…read morefrom and designed the cover exactly as I wanted it. Once the cover was ready, they came out and installed it, took the old cover away, all without me having to be to be home. Very professional service without any issues. Also was almost half the price of another company I received a quote from. Highly recommend!