RUN AWAY AS FAST AS YOU CAN. Our brand new home of 5 weeks had about a bucket full of water back up…read morein laundry room main drain. Mr. Rooter came right away. checked the stacks-fine. ran a camera cable video which THEY NEVER SHOWED US. Told us the entire lateral sewer line was completely collapsed for 64 feet FILLED AND JAMMED WITH TREE ROOTS. Told us the entire house floor (which was brand new) had to be jackhammered 5 feet deep for 64 feet which would destroy our: -half bath -adjoining bedroom -laundry room -front hall -entire kitchen destroying brand new cabinets, quart counter tops, brand new floor -continuing on to more demolishion of main bathroom (a total loss) -and ending halfway through my home office in short they said it was vital to jackhammer 64 feet long, 3 feet wide, 5 feet deep to the tune of $44,000+ and that was just the demolishion Not to mention $60,000 to rebuild walls, floors, rehabbing kitchen (again), 2 bathrooms, hallway, one bedroom, laundry room, and home office. They immediately had HAZMAT TEAM ON THE WAY for mold remediation (for a bucket full of sewer line water that was cleaned up immediately. Told us we had to move out for months "you cannot live here until project is finished" Biggest crock of all. They wanted to start jackhammering the next morning at 8:00 am, has Hazmat in the way, lied lied lied and said "AFTER WORK IS DONE WE WILL GET IN TOUCH WITH YOUR INSURANCE COMPANY and Luke has 'a special way of wording things to get it and rebuild and hotel bill covered". so why didn't we call insurance company first then do the work? you know why....because they are CON ARTISTS. I IMMEDIATELY STOPPED EVERYTHING AND SAID I KNOW MY LEGAL RIGHTS AND I HAVE A 3-5 day "Right of Rescindsion" told them they we moving too fast and I wanted other opinions. get this... Owner said, "well you have to use us because we are the only plumbing company in town that works with insurance companies". MORE LIES The next morning at the break of dawn the owner calls and wakes me up to say "well maybe we could use the sleeve method so there's less demolition. Then he said he match lowest other bid . criminal pure alarmist high pressure scare tactics. Called Root Busters scoped---NO FULLY COLLAPSED SEWER LINE AT ALL. A couple of sticks came out. My guy scoped, cabled THE ENTIRE HOUSE TO THE STREET 3 times. MR ROOTER TOTALLY LIED TO US with fear, pressure "the worst we've ever seen" which if I used them would have cost $44,000 plus over $60,000 to rebuild, which we had just spent before moving in 5 weeks ago. beware of LUKE THE SMOOTH TALKER FINALLY NO INSURANCE COMPANY IN THE USA COVERS COLLAPSED LATERAL SEWER LINES FILLED WITH ROOTS. One lie after another. The crooks would have bankrupt us when ROOT BUSTERS completely cleaned it out for $180. Hell has a place for this crooked corrupt company. Will be reporting to Attorney General. one final piece of free advice you must poor strong super strong foaming root eater twice a year for 3 years, then just once a year. Then have ROOT BUSTERS do maintenance every 4 years or so. CAN YOU IMAGINE THE ELDERLY PEOPLE THAT WOULD FALL FOR THESE CRIMINALS OUT IF SCARE TACTICS??? high pressure? the worst we've ever seen! insurance will cover but only if Luke of MrRooter (the "alledged only company in town that works with insurance companies EVERYONE NOTE--NOT ONE INSURANCE COMPANY COVERS COLLAPSED LATERAL SEWER LINES WITH ROOTS GROWTH....its called neglect by our prior owners. but it was all a lie. Google whether insurance companies cover lateral sewer lines inside a home. they cover nothing "under roof"

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

Highly recommend Advanced Plumbing Services! Arrived on…read moretime, very knowledgeable, kind & professional! Pleased that I wasn't over charged either. Thank you so much! I'll be calling here again if I have any other plumbing services needed. P. S. They will cross-the River to Augusta and, not act like it's a big deal.

Rick from Advanced Plumbing fit us in for a clogged toilet right smack dab in the middle of the…read moreChristmas season. These people are wonderful and reasonable and I highly recommend them for all your plumbing needs. They are efficient and prompt.

I called them for an inspection for a leak inside my condo. They responded fast and scheduled an…read moreinspection quickly. Michael came and did and expecting and communicated the results clearly. I'd use them again. Recommended.

My wife called this company for service and I guess got no quote for price. I asked for a simple…read moredrain cleaning of a single drain from a clean out in a full height basement. They offered a discount but charged $500 for 15 minutes of work. Other companies offered the same service for $99. My recommendation is use another company as this company is incredibly overpriced.

In October, I paid over $500 for the hydrojet service thinking my drains would be clear from vent…read moreopening to the sewer main. They did everything from the front yard vent. Since then, I have had a plumbing bill for $675 to repair work as a result of trying to clear my vent line in the kitchen, and now I need to rent an auger to clean another vent line. I called them and they said with that service, they will only go on the roof if there is no other way to get to the lines. Since we have a yard vent, that's all they do. By working only from the yard, they jammed everything under the house into the vent lines and I now have another set of bills to clean that out. Watch out!

Mark was absolutely phenomenal. I made an appointment for Tuesday, which was their first…read moreavailability. I asked if it was a possibility because I had to work if they could come at the first available timeslot which was 8 AM they give you a two hour window so we had 8 AM to 10 AM, I got a text at 7:20 that they were on the way they arrived just before 8 AM early. Super happy. They were only there for about nine minutes, easy-going and very informative They gave us plenty of information and said we would have a report within a few hours and we did . We also do sewer inspection at the house that we are purchasing. We will continue to do business with this company.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Paul was very informative, honest, and did a great job with our plumbing issue. I would highly…read morerecommend Paul and AAA home services. We have used AAA for well over 10 years, and have never been disappointed.

Tim is a great plumber! He's very helpful and kind and doesn't mind explaining a lot! He also…read morethinks ahead to what I might want to ask after he leaves.

They were quick, did quality work and the cost was reasonable. I would recommend them.read more

I was visiting St Louis and helping my mother in law (who's a senior citizen out) - I called this…read morecompany - they came and said it was the toilet leaking and they repaired it- left and was still leaking- said get a new toilet- so I did- they installed it- still leaking- then said- it was the line from toilet to supply line- a professional plumber should've checked everything to find the leak. All in- $500 just in service fees- this was almost a month ago- I've asked for an invoice to be sent to us- still nothing- my mother in law has a toilet sitting in her yard still for over a month that was promised to be picked up- I would not suggest using this company- very professional and good talking- but they sure don't walk the walk- Do better- especially for our Senior citizens