The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

A simple request for a bid was declined. They didn't even respond after requesting pics from me…read moreuntil I followed up. UPDATE: Of course it was out of working hours. I have a job to pay for being alive. I didn't expect a response at 9 pm. I DID expect a response any time before 2 pm the next day, 6 hours into your day after you requested photos. Then you lied and said it was out of scope. Then you saw my review and texted a change to your response saying you're too booked. I indicated flexibility on the date in your questionnaire, so time of work isn't an issue. It DOES seem that you have plenty of time to monitor my Yelp review the same day. The truth is always better than a lie.

We had a very positive experience replacing our sewer with SOS Plumbing. They made the experience…read moreas easy and painless as possible, and were able to come out to do the work quickly and efficiently. Robert took the time to explain different options and thoroughly answer any questions we had throughout the process. We would 100% recommend them

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

RUN AWAY AS FAST AS YOU CAN. Our brand new home of 5 weeks had about a bucket full of water back up…read morein laundry room main drain. Mr. Rooter came right away. checked the stacks-fine. ran a camera cable video which THEY NEVER SHOWED US. Told us the entire lateral sewer line was completely collapsed for 64 feet FILLED AND JAMMED WITH TREE ROOTS. Told us the entire house floor (which was brand new) had to be jackhammered 5 feet deep for 64 feet which would destroy our: -half bath -adjoining bedroom -laundry room -front hall -entire kitchen destroying brand new cabinets, quart counter tops, brand new floor -continuing on to more demolishion of main bathroom (a total loss) -and ending halfway through my home office in short they said it was vital to jackhammer 64 feet long, 3 feet wide, 5 feet deep to the tune of $44,000+ and that was just the demolishion Not to mention $60,000 to rebuild walls, floors, rehabbing kitchen (again), 2 bathrooms, hallway, one bedroom, laundry room, and home office. They immediately had HAZMAT TEAM ON THE WAY for mold remediation (for a bucket full of sewer line water that was cleaned up immediately. Told us we had to move out for months "you cannot live here until project is finished" Biggest crock of all. They wanted to start jackhammering the next morning at 8:00 am, has Hazmat in the way, lied lied lied and said "AFTER WORK IS DONE WE WILL GET IN TOUCH WITH YOUR INSURANCE COMPANY and Luke has 'a special way of wording things to get it and rebuild and hotel bill covered". so why didn't we call insurance company first then do the work? you know why....because they are CON ARTISTS. I IMMEDIATELY STOPPED EVERYTHING AND SAID I KNOW MY LEGAL RIGHTS AND I HAVE A 3-5 day "Right of Rescindsion" told them they we moving too fast and I wanted other opinions. get this... Owner said, "well you have to use us because we are the only plumbing company in town that works with insurance companies". MORE LIES The next morning at the break of dawn the owner calls and wakes me up to say "well maybe we could use the sleeve method so there's less demolition. Then he said he match lowest other bid . criminal pure alarmist high pressure scare tactics. Called Root Busters scoped---NO FULLY COLLAPSED SEWER LINE AT ALL. A couple of sticks came out. My guy scoped, cabled THE ENTIRE HOUSE TO THE STREET 3 times. MR ROOTER TOTALLY LIED TO US with fear, pressure "the worst we've ever seen" which if I used them would have cost $44,000 plus over $60,000 to rebuild, which we had just spent before moving in 5 weeks ago. beware of LUKE THE SMOOTH TALKER FINALLY NO INSURANCE COMPANY IN THE USA COVERS COLLAPSED LATERAL SEWER LINES FILLED WITH ROOTS. One lie after another. The crooks would have bankrupt us when ROOT BUSTERS completely cleaned it out for $180. Hell has a place for this crooked corrupt company. Will be reporting to Attorney General. one final piece of free advice you must poor strong super strong foaming root eater twice a year for 3 years, then just once a year. Then have ROOT BUSTERS do maintenance every 4 years or so. CAN YOU IMAGINE THE ELDERLY PEOPLE THAT WOULD FALL FOR THESE CRIMINALS OUT IF SCARE TACTICS??? high pressure? the worst we've ever seen! insurance will cover but only if Luke of MrRooter (the "alledged only company in town that works with insurance companies EVERYONE NOTE--NOT ONE INSURANCE COMPANY COVERS COLLAPSED LATERAL SEWER LINES WITH ROOTS GROWTH....its called neglect by our prior owners. but it was all a lie. Google whether insurance companies cover lateral sewer lines inside a home. they cover nothing "under roof"

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

A post in 'Kirkwood at Home' on Facebook recommended 'Anthony The Plumber…read moreI had been pricing out water heaters now for 7 years and getting bids to replace our 1980s water heater and Anthony's was the best price and installed exactly what I was requesting (versus trying to sell me something else) The price point was exactly what I was looking to spend and the work was exceptional. Along with the personality ..you couldn't ask for a nicer guy. '

We had an emergency situation on New Year's Day with our sump pump. It completely stopped working…read moreand the water was close to the top. I called Anthony and he was at the house within 15 minutes due to our emergency. Anthony went above and beyond to save our basement from flooding. He quickly diagnosed the issue and installed a new sump pump for us. I can't say enough about Anthony's service. Anthony is reliable, empathetic and honest. His price cannot be beat as well!

$587 to cut off 6 inches of 1/2 inch copper pipe. Pro press a 1/2 copper fitting ($3.49) Screw on a…read moregas shutoff ($8.49) and reattach a 30 year old plus gas flex line ? My ring camera showed they were there just over 45 minutes . Called 6 times to resolve owner refuses to do the right thing.!! Go elsewhere !

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

Majority of plumbers that unclog drains charge by the drain. Several will do for less then 100…read more Not so at Mid America. When they quote you that they charge you every 15 minutes after the first hour they will get at least that extra $34. Your going to pay well over 200 for them to unclog any drain. We moved into a new home and the drain clogged first night. Very basic drain nothing under sink to move out. Cut and dry job. Tech said probably grease from previous owners and house was uninhabited for a few months. Made sense. He went to work and had drain unclogged in less then 45 minutes. He did a basic clean up and was done within the hour. I was still charged that .25 extra hour. I was told by Cindy that they don't refund. She said maybe it was his drive time. Come on. Extremely fraudulent and dishonest practices.

When the first thing the technician says on the phone is "I'm in overtime and the service will be…read moremore expensive" RED FLAG.