As of today, 8 days and counting, I never got an estimate after the owner's son came to my house on 5/28/25, to look at the job for replacing a 26 year old, 40 gal. gas water heater with same. Called the office twice about this. Still don't have it. Poor response, poor customer service. read more

Always reliable and professional. I will never use another company if possible. I needed help on a Saturday ad the day of my daughter's wedding. Problem was fixed in no time at all. read more

I'm a DIY kind of a guy but ran into a challenge when redoing my bathroom. When I pulled out my old toilet, I saw the closet flange was cracked badly and realized I was probably lucky I was replacing the toilet in the first place. In trying to remove the flange myself, I quickly got to the point that the original install was not what it seemed at all and in fact thought I had totally messed things up. Redington to the rescue! Rob H was my plumber and he jumped right on it in identifying what was different in the installation and then what was needed to make the repair. He was highly efficient, pleasant to work with and kept the site clean. I was billed exactly as I was told and expected (but for a 1/4 hour LESS than what I thought!) so will be using them again for future needs for sure. read more

In preparation for getting our house ready to sell last year in Fenton we bought a new bathroom countertop and two new faucets. J.E Redington Plumbing installed all of the new items quickly and with no issues. He showed up on time and left absolutely no trash behind. Our new fixtures and countertop looked great! I would highly recommend as it can be hard to find a reliable plumber. read more

Scheduled a visit for an estimate to run a water line to a refrigerator and install a drain pipe from my HVAC to the exterior corner of the house and a couple other things. The gentleman who visited was very polite and helpful. Everything after that is absurd. A WEEK later I finally get the estimate where not only did they not list the parts/labor for the estimate, and break them down per task which I specifically asked them to do. They also didn't even include the two other things I asked them for quotes on. But the best part was their unbelievable estimate of $1255 to take $75 of parts and at best two hours of labor. read more

J.E. Redington Plumbing, is the BEST! Unknowingly he brought his crew over to repair my water meter, but on his first visit he saw that I had a problem with my gate and Jeff Redington and Tim Moore got busy with his drill and screws and repaired it for me the gate while his crew was in the basement repairing the water meter. Jeff said on his first visit he did not know whether to stay or leave because of my dog's, but he stayed!!! Thank you! Tim Moore asked me if I was Paula, I told him that Paula was my baby sister and they would be at Saints Skating ring. Before they left I asked the man in the beige pants his name and he told me Jeff Redington, I said you're the owner! I asked if I can pay them for the repair and he refused!!!!! They both said that my smile is enough! After they left I went in my basement and only Andy was their. I loudly said they all left without getting paid. Andy said their are still a few good people here! Thank you Jehovah! I asked Andy could I pay him, he refused also. I cried and prayed and I Andy Jehovah used him to help bless me with J.E. REDINGTON PLUMBING! read more

My basement utility sink backed up so I was afraid of a huge issue. The Redington plumber came promptly, assessed the problem and finished before I knew it. Very good work. read more

Buyer beware!!!! This is the first review I have ever given. I wouldn't recommend using this company. If you chose to do so, MAKE SURE YOU GET A QUOTE IN WRITING BEFORE YOU LET THEM START!! Do not let them go by the hour. Now my story... I called the company and ask if they could come bid a job for me. The guy on the phone said he could do it over the phone. I asked for an 80g water heater to be removed and a 6g installed. I needed the 6g water heater to be put in the air. Then I needed new plumbing run to two fixtures because of a leak. I was quoted around $1000. When the plumbers showed up, we went through what was needed. They advised they weren't aware the water heater needed to be put in the air and that would be extra. It was clear he didn't want to do this and that's when the employee started with his big attitude problem. I asked for what the new price would be. He advised about $1200 but it would be by the hour. I wasn't happy but I said ok. Within the first hour, they turned off the electric and the water and took 3 smoke breaks. Within the first 2.5 hours they only had the old water heater out. It wasn't in a hard place but in a large open closet. After 6 hours they only had the water heater installed and none of the other work complete. The plumber came and got me and said he was done. I asked about the other work and he said it would be extra. I said to just stop and I was done wanting anymore work from them. The plumber asked why, I explained my issues and that's when he got very angry. I said please give me the bill and I would talk to the office/owner and then send a check. That's when he flew off the rails and cussed at me and stormed out. (I have video of this) The bill was over $1,300 and the second half of the job wasn't completed. FYI The water heater cost $250 from the store. Called the owner, owner let me get 3 words out and then told me his guys story and didn't want to hear anything else from me. I said ok I would pay the entire bill and post my reviews. He hung up on me. Just beware if you decide to use this company. read more

Thank you to Nate from J.E. Redington Plumping for the quick,efficient service for a leaking toilet. Not only was he knowledgeable, he was friendly. read more

They saved the day!!! We had an emergency, and they were able to work us in and fix our shower. We are forever grateful for their prompt response, kindness, and professionalism!! They are the best!!! read more

I finally found a great plumber. I own over 200 rental units and have gone through so many plumbers over the years and I finally have one that is permanently in my preferred vendor list. Whatever I need, night or day, it gets done, right the first time and at the right price. Whether its a high end bathroom refit or a tenant emergency, Redington takes care of me. I've referred them to friends, family and other business partners and never had a complaint. Five starts all the way. read more

I was purchasing my first house, and during the inspection process they found sub-standard plumbing repairs. I was referred to JE Redington Co by a friend and could not of been happier. They showed up on time and fixed the illegal work the right way. They even gave a quick inspection of the houses plumbing and told me problems to look out for in the future. Great value, and really put this first time home buyer at ease. read more

Almost called one of the 24 hour companies to fix a problem. SO glad I called Redington and took their advice to have them come early the next day! They are a family company and you can tell by the nice guys who work there. Saved a ton, professionally fixed now and I didn't have to worry about who was in my house. Wouldn't think of calling anyone else - Thanks so much! read more

Had such great customer service and they fixed my problem so fast! They really cared about what they did and made sure that everything was perfect. I am so happy that I decided to call them. Everyone was so nice and I won't be using any other plumbing companies from now on. 100% recommend! read more