Tope Sewer to the rescue! We had a backup in the basement last weekend, so I called Tope on Monday morning. I said it wasn't an emergency, so they made us an appointment on Friday (today) at 8 AM. Kyle was here promptly at eight, was here just about an hour, and was extremely professional, knowledgeable, courteous, clean - I can't say enough about how pleased we are!! I would give more than five stars if I could. read more

Beware of this company Tope Sewer was a nightmare with the work that was performed, the writing of the contract and the bid, BBB has been contacted of the work performed, the contract and the bid of money that I paid and was ripped off for and never returned for work that the bid and contract was for. read more

This company performed plumbing work for us and our house is permanently damaged because of it. These "plumbers" broke the stack in our house and flooded our basement with sewage. They fixed the stack but did little to fix the flooding they caused. Our home now smells like sewage and the company is ghosting us. Do not use their services! You will regret it! read more

Very disappointed in Tope Plumbing. I feel like I was scammed. Very young plumber came out to snake my main line. Had some resistance pulled the snake out and said we needed a camera ran. Which I felt like I had to agree with since he said I had a complete blockage and collapsed pipe. Camera did not show a collapsed pipe only a small break with water flowing through the line with sewage not mud. Another plumber came out and had it cleared in 20 minutes. Do not recommend at all. They lied about a collapsed pipe and complete blockage. They are only trying to up-sale their cameras at a cost of $340.00 and the line still wasn't cleared. read more

We have been in our home for 10 years and have always had problems with our drain pipes going to the sewer under our home. We have tried numerous plumbing services and no one has been able to fix it until Tope plumbing came along. They were diligent, cost effective and customer service friendly. What a great experience and the bottom line is that they fixed the problem! read more

Mark from Tope Plumbing was awesome. He did a thorough and accurate job cleaning out my sewer lines and then video-taping the three breaks he found. On top of all that, Tope's bid was about 1/2 of that of Hoffman Brothers and Roto Router. Thank you, Tope Plumbing!! (Not sure why it says I am from California above but I live in Saint Louis.) read more

I had heard wonderful things about Tope Plumbing but unfortunately their work did not match up. It was communicated to me that the work would not be invasive, of which it was, resulting in my front yard be somewhat destroyed. I also have expressed concerns about whether or not my sprinkler system has also been compromised of which they have not responded. They covered the mess with an abundance of straw. I am hopeful that the actual sewer work they were charged to do was actually done right. Time will tell but in the meantime my front yard looks like a warm zone. read more

Four years ago Tope fixed a small crack in one of our bathroom pipes underground prior to us purchasing our house. Two years later we had a backup with our main drain and asked Tope to come out and clear the line. That cleaning lasted two full years. Things have drastically changed at the company since then... I do not recommend using this company. According to Kim (Office Manager) the Owner made a policy change to not warranty work without a camera "a couple weeks ago". We had our basement pipe snaked and two weeks later our pipe is already backing up again. When we called they said we would have to pay to have the pipe snaked again with no desire to work with us. It would have been great if they would have offered to come out to our house to see if anything else was wrong before adding a charge. There are many other companies that offer this work and are much easier to do business with. I HIGHLY recommend taking your business elsewhere. read more

Trying to get an estimate for a sewer lateral has been very difficult. Since June 2, I have called Tope Plumbing 6 times. I have emailed them several times and sent them a copy of the camera video for the sewer problem. Thankfully, there are other companies who have given me estimates. Two companies provided an estimate within one day. read more

We had a major blockage in our sewer lateral so we had to reroute our lateral and connect to MSD at a new spot. This was a very complicated job and Tope worked with MSD to find a new connection point. We had to lay approximately 100 ft of new sewer line and we were on a deadline for the closing of our house. Tope finished the job in four days and left everything above ground in good shape. These guys really know what they are doing. They are professional, helpful, and honest. Wow, they got skills! The office staff is also very buttoned up and keep you informed all the way. HIRE THESE GUYS! read more

I had a great experience with this company. Alan was prompt and professional. I would highly recommend

The technician was prompt, but not very customer service oriented. He found the problem and told me what not to do again. (Just like that.... ) He then left what he pulled out of the sewer drain in my front yard... 15 feet from the trash can. I called the office to ask if this was normal practice. I received a call back apologizing, but stating I would need to clean up the mess myself because the technician was too busy to return. WOW!!! Not only was this unsanitary, it was also very unprofessional. read more

Adam did a great job addressing our plumbing issue. Prompt, professional, super fast, no hidden fees, and very understanding of our loudly-barking dog. Thanks! read more

Technician knocked a drain pipe out of place during an inspection. Left the drain leaking, didn't put it in his report. Luckily this was in the report of the general home inspector. The office put me through to the tech, who said he did it but anyone would have. Refused to fix the damage. At the end of the day this company left my plumbing in worse condition than they found it and will not make it right. read more

We have been dealing with clogging for months & misdiagnoses. Tope came out & finally properly diagnosed a 100% blockage at the trap, scoped from source to house and to main. Dan was incredibly respectful, calm, communicative throughout, gently knocking on door to give updates & being respectful of distancing from me & my 1 year old during this pandemic. His co-worker Kyle deftly dug, & they made a good team. They both a kind attitude--honestly, not what I've experienced with other companies. Highly recommend!! read more

We asked for a bid to repair our sewer line, and they sent an initial estimate that did not cover the requested scope of work. I told them this and that were not in contention, and they offered to come out and re-camera our line, which they performed and it went well. However, they never followed up with a bid after 3.5 weeks. I called and emailed several times to request the estimate, and there was no response. This is highly unprofessional and tells me Tope does not actually care about helping its customers resolve their concerns. Top is non-responsive and fails to respond professionally to a complaint or unsatisfied customers, and that's how they'll treat you too. read more

Had our pipe TV to make sure before we remodel all our bathrooms. Kerry was so professional and knowledgeable. He really helped guide us in the right direction to get started on our repairs and remodel. Can't thank Kerry and your company enough. read more

A lateral sewer line blockage was detected at my house, so my municipality brought in Tope to do the repair work after verifying the issue and that it was covered by municipal property insurance. Tope was beyond prompt at contacting me and getting in to do the work, which was multi-staged. All of their employees were both competent and helpful, willing to take time to explain each step of the process and ensure that it was done fully and well, with minimal mess along the way. After having to deal with other plumbing / drain companies while trying to identify the problem, I'm even more appreciative of Tope's knowledge and commitment to great work, all the way to using their own employees to come over a period of weeks to settle the soil over my new sewer cleanout access (in my yard) and install sod when it's done. Have already recommended them to others and told the city about their great work. read more

Technician arrived on time and explained the procedures to identify the the problem with the lateral sewer line and went to work. After identifying the problem, he explained how he would open the drain. Everything was recorded on video and he played it to show how the drain was opened and made sure he answered all of my questions. Everything was upfront and they never tried to up-sell services A company with two R's in the name came out twice and charged $393. and the pipe wasn't opened / repaired. read more

They sent a new repairman to unclog a kitchen drain on 8/18. Later that night, when I went to do laundry, I noticed that the basement had a great deal of water at the base of the kitchen stack. When we ran water in the sink, it flowed out of the pipe into the basement. On 8/19, they sent a worker who arrived without tools, left the van running, and said it's not their fault that they augured through the pipes and damaged them. We are very disappointed that there was no resolution, and filed our complaint with the Better Business Bureau. read more

I contacted Tope Sewer to scope the sewer line in a house I was planning to buy. The technician arrived early and was very professional. He spent a couple hours looking everything over and making sure I knew what everything meant. He left me with a complete write up as well as a DVD with the entire footage of the camera. In addition, he marked everything off in the yard. I rarely write reviews, but this service was above and beyond. I highly recommend them! read more

For a sewer line camera job. Price was very fair. Technician was on-time, professional, and very good at explaining the issue with the sewer line. Will definitely recommend and use again. read more