Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Great experience with this company! Drew & Chandler were great to work with. Neither try to squeeze…read moremoney out of you, & instead inform you of the best route + next steps while also walking you through what it all means. Will definitely be getting my business again when it's needed! Initial call - incredible. Described my problem & immediately she was checking to see if someone could come out & they did!! Same day! Diagnosed & came to fix the problem the next day. Received texts when they were on the way & a snip it about them to make you feel more comfortable.

I would give no stars if that were possible. sent a bill before the technician even arrived. Dont…read moreknow what I was thinking when I thought I would pay it when the repair was done. the Tech had to leave to get a part. he was in his personal car and had no parts with him. He never returned. When I called the office they said he won't be back because I didn't pay the bill. Who pays a bill before the service has been provided? Something is up with this shady company.

From the owner: Ray's Plumbing Repair is a professional plumbing contractor company that specializes in residential…read moreand commercial services. Whether you need full-service installation or repairs of fixtures or you are looking for a leak detection service, our local plumbing services in East St Louis, IL are what you need, and you should definitely contact us. See why below on this page. Why Turn to Us? More than 15 years of experience 24/7 emergency services A fully licensed and insured business Residential and commercial services 100% customer satisfaction Affordable and competitive rates

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

I recently received seasonal air-conditioning service from Tiger. I was very satisfied with the…read moreservice that technician, Gale, provided. He was on time, informative, and personable. I would recommend Tiger.

After several days (almost 2 weeks) a part for the furnace was finally obtained today. Appt for…read moreinstallation is scheduled for Friday. I feel the part installation should have been done today before other clients that haven't had to wait. Thank goodness we had a few days of good weather.

Stay away! I would NOT recommend this company! Not reliable by any means and absolutely no…read morecommunication. Started off by scheduling an appointment, they'd be at my house anywhere between 12-4. 4:00 came around-- no hear, no say from the company. The technician finally showed up at 4:15, I greeted him, his response was he was "extremely tired" and "ready to go home". Horrible first impression! He comes in , was totally rude and tells me to show him what's going on. His posture was horrible, and attitude was bland and very uncomfortable. Long story short, he didn't fix the problems I asked him to fix and he was rushing! He scheduled me an appointment for Wednesday, 05/06/2026, 8am-noon because he didn't have time or feel like doing what I needed done that day. I paid for the service ahead of time because he wanted payment that moment. Wednesday the day of the service, I heard absolutely nothing from the company. I called them to make sure someone was coming, they said they'd call me back. Nothing for two hours. Called them again, 2:00pm, they said they'd be out soon. They were on a another job. ---- But, I wouldn't have known that if I didn't call! I called back at 4pm and they said they'd be out later. I was so fed up I told them to cancel and refund my money!!! Horrible experience!!!! I felt like an unvalued customer!! What a shame!!!

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

Called A+ yesterday for a clog issue, they were out within 24 hours & had it cleared! Fair prices &…read morethe service tech Lafe was very helpful & considerate, cleaned up after himself and was informative. Thanks A+ Plumbing!

Joe and his crew were professional. We had them repair a sewer line. They were quick to respond and…read morereasonable in price. Within 24 hours of being providing an estimate they had a utility locator to our house and a crew digging and repairing the line. The price quoted was reasonable when compared to other local companies.

My sinks had a slow leak and these guys were able to set up a quick appointment. They will give a…read morefree estimate, even for making the trip out. When they discovered that the repairs required only a slight tightening of the connector, they only charged me for the service fee. They didn't try to make up fake issues to drive up the cost of the bill, like some other plumbers might. They are extremely professional, honest, friendly, efficient and just genuine people. I highly recommend calling them for any plumbing issues. I will certainly call them again if I ever have any plumbing issues in the future.

They quote a reasonable price upfront and charge you a RIDICULOUS price at the end…read more They charge 250.00 an hour. Drew B. from Performance Plumbing: Msg from owner: "The rest of the cost is for the other materials, labor costs, insurance costs, taxes, credit card processing fees, fuel, tools, and knowledge."

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.