Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

Knowledgeable, friendly, professional. Highly recommend!…read moreKnew just what the problem was. Diagnosed in minutes. Fixed in about 30. After spending $$$ with another "plumber" who didn't know anything, I found K&W. I started calling K&W "the real plumber."

So just had Joel @ K&W complete another plumbing job for me. This was definitely on outside the…read morenorm that involved digging a small section of basement floor to remove broken pipe that was causing ground water to leak into basement. Once again, great job. Provided quote ahead of time. Everything went as planned and work was top notch. Hopefully this review doesn't get filtered out by the Yelp gods.

Best service and very honest. He took a look and was very efficient about fixing with out extra…read moreadd on and stuff I really don't need. He shared how to fix the problem the next time if I want to try. He gave me his mobile number if I had any problems.

Chase was amazing, removed old water heater and installed new in a little over an hour. Cost was a…read morelittle more than half of the other quote I had.

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

Bradd from Tiger came out to our home to look into an issue we were having with a gutter drainage…read morepipe. I was able to easily schedule an appointment using Tiger's website, and they were able to come out to investigate our issue in less than 2 days. Bradd was extremely friendly and helpful, listening to all of my concerns, and let me know my options for a solution. This was my first time calling Tiger, and I would definitely recommend them to anyone!!

This was the first time I used Steele Plumbing. Working with a local small business is so much…read morenicer than the larger companies. He responded quickly. My sump pump had gone out during a very rainy few days. He didn't mess around. I told him I wanted to upgrade the system. A day or so later (due to my schedule) he changed it out within an hour! I highly recommend A.J. He is kind, polite, honest, and professional! Thank you!

AJ has helped us with a few issues. He finds time for you even when he doesn't really have time…read more I will always call Steele Plumbing first!

Top-notch. Edwardsville's Plumbing has done routine (drain water heater) and large jobs (replace…read morewater heater) for us. Always professional, clearly communicating schedule and price estimate, and quality work. Post-Covid, when it was really hard to find repairmen at all, I mentioned to Jeff my frustration at not being able to find an electrician to replace all the baseboard heaters in the house (one of them already broken, the rest just old). He said, "I can do that!" He measured the existing heaters, showed me some options for replacements, and ordered what we picked from a Canadian company. The ordering and delivery proved difficult (we were still seeing lots of supply chain and transportation issues all over the country) and Jeff stayed on top of the whole process, keeping us informed of delays, working out issues with the shipper. When the heaters finally arrived, Jeff and his team installed them in a morning, and hauled the old ones away. As usual, the work itself was expert. Billing for the work was exactly per the estimate. I really appreciate Edwardsville Plumbing's professionalism, ability to do work promptly and neatly, and jump in and go way beyond my expectations. Highly recommended!

From the owner: Edwardsville Plumbing & Heating Inc. is an Edwardsville, Illinois based residential and commercial…read morePlumbing & Heating company that has been serving the Metro-East area, for over two decades. Our Illinois State Licensed Plumbers and our quality workmanship have earned us a reputation as one of the area's premiere Plumbing & Heating contractors. We are the professionals you can rely upon, "to do the job right". Every plumber working for us is a licensed professional. Licensed by the State of Illinois-Department of Public Health, either as a journeyman or as a plumber's apprentice. Don't be fooled by the "local handyman". If they are not licensed, they cannot provide plumbing services. It's the law.

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

After several days (almost 2 weeks) a part for the furnace was finally obtained today. Appt for…read moreinstallation is scheduled for Friday. I feel the part installation should have been done today before other clients that haven't had to wait. Thank goodness we had a few days of good weather.

Stay away! I would NOT recommend this company! Not reliable by any means and absolutely no…read morecommunication. Started off by scheduling an appointment, they'd be at my house anywhere between 12-4. 4:00 came around-- no hear, no say from the company. The technician finally showed up at 4:15, I greeted him, his response was he was "extremely tired" and "ready to go home". Horrible first impression! He comes in , was totally rude and tells me to show him what's going on. His posture was horrible, and attitude was bland and very uncomfortable. Long story short, he didn't fix the problems I asked him to fix and he was rushing! He scheduled me an appointment for Wednesday, 05/06/2026, 8am-noon because he didn't have time or feel like doing what I needed done that day. I paid for the service ahead of time because he wanted payment that moment. Wednesday the day of the service, I heard absolutely nothing from the company. I called them to make sure someone was coming, they said they'd call me back. Nothing for two hours. Called them again, 2:00pm, they said they'd be out soon. They were on a another job. ---- But, I wouldn't have known that if I didn't call! I called back at 4pm and they said they'd be out later. I was so fed up I told them to cancel and refund my money!!! Horrible experience!!!! I felt like an unvalued customer!! What a shame!!!

My sinks had a slow leak and these guys were able to set up a quick appointment. They will give a…read morefree estimate, even for making the trip out. When they discovered that the repairs required only a slight tightening of the connector, they only charged me for the service fee. They didn't try to make up fake issues to drive up the cost of the bill, like some other plumbers might. They are extremely professional, honest, friendly, efficient and just genuine people. I highly recommend calling them for any plumbing issues. I will certainly call them again if I ever have any plumbing issues in the future.

They quote a reasonable price upfront and charge you a RIDICULOUS price at the end…read more They charge 250.00 an hour. Drew B. from Performance Plumbing: Msg from owner: "The rest of the cost is for the other materials, labor costs, insurance costs, taxes, credit card processing fees, fuel, tools, and knowledge."