Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Great experience with this company! Drew & Chandler were great to work with. Neither try to squeeze…read moremoney out of you, & instead inform you of the best route + next steps while also walking you through what it all means. Will definitely be getting my business again when it's needed! Initial call - incredible. Described my problem & immediately she was checking to see if someone could come out & they did!! Same day! Diagnosed & came to fix the problem the next day. Received texts when they were on the way & a snip it about them to make you feel more comfortable.

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

We had to turn off the water to the house as the shutoff valve for a toilet was leaking badly. The…read moreplumber came quickly, reviewed the issue, had to go get a part and did the work quickly. I am having trouble getting the invoice from the system they use and had to ask for help. I have not heard back after leaving several messages.

From the owner: Trusted Plumbing Services – Your Home, Our Expertise!…read more Looking for reliable plumbing solutions? We’ve got you covered! From installations to repairs, we handle every project with quality, precision, and care. Our Services Include: - Bathroom and kitchen remodels - Drain cleaning and sewer repairs - Leak detection and pipe replacements - Water heater installation and repairs - Fixture installations (toilets, sinks, showers, etc.) -Emergency plumbing services Affordable Pricing – No hidden fees! Timely Service – We respect your schedule. 1-Year Warranty on all our work. Your Satisfaction Guaranteed – Quality plumbing you can trust. Call us today 6185604020 Let us make your home plumbing stress-free! Your comfort is our priority – Book your service now!

Exceptional service and work. Very thankful they were available to fix our gas leak. So glad we…read morefound them and they were available to correct our issues. Could not ask for a more honest and trustworthy company.

I called to request a repair for my water heater and the individual that answered was very…read moreunprofessional and laughed when I asked if they could fix a leak same day. He said "Good luck bud" and was very condescending.

Value, it costs me nearly $300 for the technician to wire a thermostat! He was very professional…read moreand the thermostat was in place but only needed a jumper cable. Oh well, they did get us up and running again so, that's worth another try.

Referral to neighbors during the heat of things was considered and acted upon by owners!read more

Simply the best! Offers military discounts and does great work!! Installed an anode rod without…read moreissues and unlike some other companies with stripes. This is our "go to" service...they will take care of you and ensure your issues are resolved without breaking the bank.

We asked for an estimate on installation of a water softener and an RO system. Turns out a water…read moresoftener is not possible with our setup but RO system is. After a week, never received an estimate. Contacted the office via email and called the plumber who came for the estimate, leaving a voice message. Crickets. If you don't want the work just say so, don't waste my time.

Home Plus Construction installed granite counter tops in my home and they did an absolutely…read morebeautiful job. Working with Shawn was very easy since he was communicative and always responded to any questions with a straight, honest answer. Shawn and his workers were only in my home for an afternoon while they were installing the granite, so I only had to worry about my kitchen being unusable for a little while. In the end, my everyone in my family loves the new look of the kitchen. It's amazing that one change like that can make the whole area seem like a new, updated room!

I would like to say that I am glad that Shawn Kim and I made contact on the very first day that I…read moreinquired via computer at Home Depot in O'Fallon IL in search of a paint contractor. From that day, my home has an entire new look in the inside. Shawn Kim and his workers did an outstanding job on my home remoldeling. Shawn and his workers put a lot in the work that they did for me. Shwan Kim and his workers did several projects on behalf of my home remoldeling. Just to list a few: Painted the whole inside of the home, enitre floor job - carpet, hardwood, tile and vinyl flooring. The clean-up job after the projects were completed. Shawn Kim also provided several ideas to help make the home look even better with the decoration tips. I would recommend this company to anyone that is looking for excellent, outstanding quality work.