We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

First off, this is the same business as Kirkwood Plumbing. They operate under both names, but…read moreconfirmed to me that they were the same business, when I asked. I have a sewer clogging, where the sewer water backs up into the basement. I had a team of theirs here at my house. They came to run a camera in the line and also rotor it out if that was the issue. As they ran the camera, they told me the sewer line went to the alley. I told them that to my knowledge, it went to the street side, not the alley. I also told them that I know that there had been formerly a second house on this lot, but that it was demolished before I bought the place. I said that there was a "dead arm" of the sewer ending in the spot where the former building had been, but no longer active. The technicians said "no, your sewer line only goes to the alley, there is no line going to the front, to the main street. They then proceeded to rotor that old sewer line, which they said is longer than the 80 feet of cable they had available. And according to them, the sewer line was longer than that. They said that the blockage had to be further away, and with the 80 foot cable, they could not reach there. So, is there a rule that a sewer line can't be longer than 80 feet? I've never heard of that! Basically, they charged me 587 $ for camera work on a dead arm, no longer in service sewer line that they found. They also denied that I had an active line going out to the front of the house where the MSD sewer line goes. They did not solve my problem, but wanted to get paid anyway. I did pay them. They then told me that for 18,000 Dollars!!!!! they would like to come back and "fix" my non-existing sewer line issue. Today, I had MSD here at my home. They found where my sewer line enters the main MSD sewer line out on Bates street. They poured dye into two lines of my sewer: one access point in the front of my house, and one access point in the back of the house, from the basement stairwell. Result: YES, I have active sewer lines going from my house to the street. They let me see it for myself on the monitor in their truck! So Mr. Rooter did not do any efficient job for me, but they took the payment of 587.00 bucks for nothing, just wasting my time along the way. And 18,000 $ as in eighteen thousand dollars!!! for coming back and "finding" my sewer line or rather putting one into my house???? What should I call that???? You tell me!

We used STL Plumbing Drains & Jetting to replace a water heater. Their pricing was fair and…read morereasonable, especially considering the quality of the work. The installation was completed efficiently. I highly recommend them for any plumbing needs.

I am grateful to Tim and Mark who came to find a leak in my mom's personal service line, that the…read moreWentzville Water department identified through a meter reading. They listened to my concerns and went right to work. They identified a small valve leak in a toilet but knew by their readings that the leak was not fixed. They identified the irrigation system as the leak issue. They made a refferral for me to someone they trusted and knew would be able to fix it. They were very personable, knowledgeable, considerate and went above and beyond. I will always use them and would highly recommend them for your plumbing needs. Much appreciation to Tim and Mark.

Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

In October, I paid over $500 for the hydrojet service thinking my drains would be clear from vent…read moreopening to the sewer main. They did everything from the front yard vent. Since then, I have had a plumbing bill for $675 to repair work as a result of trying to clear my vent line in the kitchen, and now I need to rent an auger to clean another vent line. I called them and they said with that service, they will only go on the roof if there is no other way to get to the lines. Since we have a yard vent, that's all they do. By working only from the yard, they jammed everything under the house into the vent lines and I now have another set of bills to clean that out. Watch out!

Mark was absolutely phenomenal. I made an appointment for Tuesday, which was their first…read moreavailability. I asked if it was a possibility because I had to work if they could come at the first available timeslot which was 8 AM they give you a two hour window so we had 8 AM to 10 AM, I got a text at 7:20 that they were on the way they arrived just before 8 AM early. Super happy. They were only there for about nine minutes, easy-going and very informative They gave us plenty of information and said we would have a report within a few hours and we did . We also do sewer inspection at the house that we are purchasing. We will continue to do business with this company.

Prompt service. They go above and beyond to make sure things are back in order and running smoothly.read more

Chris was fantastic! He was courteous and explained everything to us! He laid out all options and…read moregave us confidence in each solution!

Late in the day during my kitchen demo, the shutoff valve to the dishwasher broke. Water…read moreeverywhere, so I had to shut it off. ALLN1 came out, replaced three valves for a fair price, and had me back in business before dinner time. I will definitely call again if/when I need more plumbing help.

I was visiting St Louis and helping my mother in law (who's a senior citizen out) - I called this…read morecompany - they came and said it was the toilet leaking and they repaired it- left and was still leaking- said get a new toilet- so I did- they installed it- still leaking- then said- it was the line from toilet to supply line- a professional plumber should've checked everything to find the leak. All in- $500 just in service fees- this was almost a month ago- I've asked for an invoice to be sent to us- still nothing- my mother in law has a toilet sitting in her yard still for over a month that was promised to be picked up- I would not suggest using this company- very professional and good talking- but they sure don't walk the walk- Do better- especially for our Senior citizens