I called for an appointment but the earliest was April 1st. I told the lady I spoke with if you…read morehave a cancellation please call I live in same area. Today I got a call about noon he had a 3:00 cancellation he came promptly I had two drains to look at. One in kitchen and one outside was a pool of water after Sundays storm. It was to close for comfort with all the rain expected this week and in April. Eric was so nice he worked a long time and even had to go out for a part. I was talking to my friend she heard him say I'm going to go write up the bill. She said I hope you can afford it. He even gave me a senior discount I didn't have to ask. He worked for 3 hours my bill was under $250.00. I put him in my contacts I'm so happy to actually have a plumber now to call. The YELP REVIEWS were all excellent now I see why. This company rates 5 stars even his mom that called me as soon as she got that cancellation. S Harrison

Great service, polite, friendly and professional. Eric took his time to make sure everything was…read moreperfect and doubled checked everything for a perfect job . I felt I got full value and a quality repair.

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

Mr. Rooter, you failed me. I asked you to come out and cut a hole in my bathroom ceiling to prove…read morethat a leak was coming from the neighbor above. You charged me over $600 to do that. Then I contacted you three times for follow up and you wouldn't return my calls. Bad service. Horrible price.

Several neighbors had used and suggested In-and-Out Plumbing. I reached out via Yelp, and their…read moreresponse was quick! The technician showed up, as planned, and on time. Very nice and professional. The service fee is very reasonable. We would def use this Company again.

Timely and friendly - I had a shower with a cartridge completely stuck in the valve, and I had…read moredestroyed the stem trying to pull it. They were prompt and gave me their best price given the unexpected level of work required. They tried to save the valve but had to replace the whole thing. Friendly and competent, would use again,

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

3 weeks and 5 phone calls later, I still have not received a paid receipt or the description of the…read moreservice. Spoke to Jim again, and he said they sent it to a wrong email address. They would have gotten an "email undeliverable" notice, so that excuse does not fly with me. I am a renter and chose to pay them upfront instead of billing the landlord. If the landlord had been billed, they would not have received payment for at least 3 months. Now, I deserve the same respect, but they have not given me any respect. THIS IS THE MOST DISPICABLE EXCUSE FOR A BUSINESS THAT I HAVE EVER SEEN. DO NOT USE THIS BUSINESS.

I had this company come over to fix what should have been a simple clog. After a 2 weeks of dealing…read morewith this company, Beis Plumbing (Valley Park) came and immediately fixed the problem. My basement drain was backing up. Gateway immediately went to work in the yard cleanout. The water drained. A week later, the drain was backing up again. He came out again but did no work because the water had slowly drained, but he did not even cable to check if the pipes were clear. The rest of the month, the house smelled like poop as it backed up time and time again. When I called Beis Plumbing, they cabled a line in the basement, which is where the problem was in the first place. He found a soft clog and cleared the line. I paid twice as much with the new company, but at least the job got done. Manager refused to give me a refund claiming my problem did not present itself to the technician, but I don't think the technician knew how to look for the source of the clog. Will not use again.

My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Our kitchen sink backed up while we had a family dinner party. We needed help asap. We called and…read morea plumber was at our house within hours. He was very nice, cleaned up after himself and explained everything to us. 5 Stars!!!!

I genuinely hate leaving bad reviews, but I've been as patient as I know how to be with All Purpose…read moreSewer & Drain, and now I'm sharing my unfortunate experience in the hope that I can spare someone else the trouble. 12/7 A drain in my basement backed up after I did laundry. Texted my plumber, and he doesn't unclog drains, so he gave me the number for Daniel at All Purpose. 12/8 Called Daniel, who came out that day. He was friendly and polite, spent around 40 minutes in my basement, and I paid $138.00 for the service of unclogging the drain. Seemed reasonable to me. 12/10 Did a small load of laundry and the same thing happened. Texted Daniel. No response. He'd mentioned how swamped he was, so I figured he was simply busy and would get back to me when he could. 12/14 Having waited through the weekend plus a couple of grace days, I called Daniel and left a message. No response. 12/17 Called again. Daniel answered, said he was swamped and couldn't get to me until the following Monday or Tuesday, but he was on the highway and said he'd let me know when he could look at his schedule. He didn't call back. 12/21 The holidays are fast approaching, and I'm now hand-washing my clothes. Called Daniel again and left yet another message. No response. 12/22 It's now been two weeks of waiting, so I gave up and called another company. They came out that day and fixed my problem--a pipe that was almost completely blocked by tree roots (there are photos and video of this). They said it was fortunate that I didn't end up with a flooded basement, and they couldn't understand why All Purpose wouldn't have come at the problem from outside. 12/22 Called Daniel yet again and told him I wanted a refund. He seemed exasperated and told me I was calling his private cell number. (How would I have known that? It's the number my plumber gave me. Why not say something before? And seriously? *He's* annoyed with *me*?! Sheesh...) I got annoyed right back. Then he told me he'll refund my money and to never call him again. 1/5 As of today, I still haven't gotten my money back. Needless to say, I strongly advise against using this company. I think they're probably okay as long as nothing goes wrong ... or they're not too busy or whatever. But in my case, they didn't stand behind their work, didn't call me back after they took my money, and now won't give me the refund I was promised.