I made a same-day appointment for a gel manicure at this salon while in Crystal City a few weeks…read moreago. It was one of the closest salons and the positive reviews sealed the deal. I arrived at the cozy salon after a short walk through the lobby of the Crystal Towers apartment building and an elevator ride to the ground floor. I was paired with a nail technician who appeared to be learning the ropes. Not an ideal situation and one I would have thought twice about had I realized beforehand! I encountered a series of mishaps during my appointment. The nail technician nicked my right pinky finger. Also, the color that I selected was so diluted that it required four coats and resulted a lumpy mess. The technician took the initiative to redo the manicure even though it delayed her schedule. I appreciated her commitment to providing a quality manicure instead of a subpar one resembling a toddler's work. The owner kindly offered an alternative nail polish color from a different nail polish brand. Throughout my visit, I noticed a few customers (presumably regulars) getting haircuts. While the styles weren't anything special, the clients seemed happy with the results. With two pedicure stations, two manicure stations, and some hair stations as well, this salon is clearly a hodgepodge of different services. My visit served its purpose; however, I would not go out of my way to get my nails done here again.

I lived in the Crystal Towers for several years and used this salon every three weeks for almost…read morethe entire duration of my apartment stay. I always had my hair cut by Kay and consider her to be a personal friend. She is always friendly and her attention to detail is amazing. My favorite part of the haircut experience here is the shampoo before and after. You really feel pampered here and the quality of the haircut is the best I have experienced while living in the D.C. area. Their prices are very reasonable for the amount of care and time that they spend on you. Helen is also very friendly and my friends who used her loved her results as well. Please give this salon a try!

This is not it. All the workers are old and do not know how to do nails. Then look at these ugly…read morepictures and these women lying saying they love this place, they love their nails. TH!! This is too old fashion and then to charge $40 and up for full set is an epic fail, by the looks of it the price should be $1.00 for full set and .50 for fill in!! Everybody that loves thiss place n work here, please exit stage left and have several seats!! Yall play too much.

***LOCATION*** Maps was a little deceitful. It's inside "The Shops at Century Building " entrance…read more Small only 2 pedi & 2 mani spots. Great service! AWESOME pricing. My new place when I visit DC!

Holy freaking smokes. I am typically never satisfied but this is the best pedicure I have ever had…read more Ever in life --Tanya did it

Great staff! I highly recommend making an appointment with Jessie! She absolutely crushed my nails…read morewith poise and precision. These nails were $96. But their standard mani and pedi are pretty cheap! Definitely found my nail spot while living here.

I came here for a haircut on the suggestion of my wife. Tina cut my hair and was absolutely…read moreFANTASTIC. She was attentive, careful, and handy. My hair looked so good and I left feeling so confident about myself. If you're in the area, make sure you show up and ask for Tina!

This was my first time at color touch - i saw they had great reviews and i wanted to try for…read moremyself! I scheduled a gel mani w/ sarah because i saw her name mentioned in a few reviews. I got there and was greeted and offered a drink. They have sooooo many colors to pick from! There were ~10 other customers in the salon but my mani started promptly at 7:15pm (my appointment time). Sarah was so sweet, gentle, friendly, and detail-oriented. She took her time and did not rush me out. Everything seemed clean and neat inside. It seemed like there was street parking outside, not sure about any nearby lots or garages... it is a ~10-15 min walk to the crystal city metro. BTW - they do accept AMEX - i know some salons don't. I think my mani turned out great! I already had short nails, so there wasn't much to work with lol. She did 2 base coats, 3 layers of color, and 1 top coat. The real test will be how long it lasts, because my gel never lasts 2 weeks! I would definitely come back!

Horrible horrible! The most unprofessional place I have ever visited. The staff pulled one hair at…read morea time without any previous experience and the pain was unbearable. The next day I saw both my eyebrows area with lots of cute and scars. It was my bday week and it was such a disaster. Don't waste your time and money! She did my eyebrows for like 45 mins and it was no where close to even decent!

Why this crazy B cut my eyebrows off on the side? I had one…read morethat was perfect and the other one was shorter. She shortened up the perfect one. Without me asking! Then she used some kind of long lasting eyebrow pencil to cover it up. I'll tell you what I won't step foot back over there again if I was you I'd stay away because if you don't look like her she don't do you right. I'm telling you like it is. There's too many other places to go get your eyebrows waxed or threaded without being disrespected.

I gave it three weeks before throwing in the towel. My nails are falling apart and the powder nail…read morepolish has chipped nonstop since day two. This place reinforced why my regular store is worth every penny, even though they charged a similar rate. Save your money and spare yourself the frustration -- walk a few blocks to Crystal City or hop on the metro to a better option. This place does not use quality products and poorly applies what they do use. Also, I arrived with a friend and even though the establishment was not crowded, they insisted on sitting us 20 ft from one another.

So I've been a patron of this nail salon for over 10 years and never had a bad experience until…read morenow. I switch technicians for over a month. My appointment was canceled the week of the holidays and birthday celebration. I received a call that the technician would be on travel and no date for return. (Lie 1) However, my old tech was recommended and I didn't want to go to her bc she can not design my nails. Called back to schedule another appointment for a different day due to the urgency to be informed she was in town however, I had to call the new tech. I texted the new tech to be informed she didn't feel comfortable doing my nails bc I switched to her from the previous tech. I'm the customer and can go to whomever I choose. The dishonesty of the receptionist, unprofessionalism, and lack of empathy were mind-boggling. I will never patronize this business again.

I really wanted this to be my new spot, I really did. It was easy to schedule an appointment, once…read morethey got my number - I did get quite a few text messages. Showed up for an appointment. Had to wait 20 minutes, which was fine. They have a very large selection of nail polish colors. I scheduled for a full set and a pedicure. Pedicures are much higher than average for the area. The least expensive is around $36 and it's considered an "express" service. No cut down, roughly one minute of massage. Mostly taking polish off, which they charged me to take off gel even though I spent an extra $20 to put on gel. (I was never told, I found out at register). I was told I would get 10% off for being a first time customer. I wasn't told until the register that it is for ONE service. While I was getting my quick pedicure, I asked how much would it cost to do my nails EXACTLY like the person next to me. I was told $65-70 dollars. I repeated it back, she confirmed. I get to the register and the $65-70 turned into $85. I did not make any changes to what I asked for. I asked why the price changed and she breaks it down. I told her I asked her clearly how much it would be and she just kept repeating the new price. If I was told $85 and agreed to that price, I would have been happy. Baiting me into a service with the wrong cost and then forcing me to pay more once it is complete is unethical. I will not return since they change the prices as you go along

This place is conveniently located close to where I live which is why I gave them several chances…read more The nail techs try to aggressively oversell even though I got appointments for specific services and declined upselling politely. I do NOT like gel nails for health purposes and don't want UV light on my skin every month. But no matter what, the pedicurist wouldn't listen and after multiple firm no's they backed out but wasn't friendly anymore. The pedicures also were never relaxing despite upgrading to one of the fancier pedis. The service was performed very quickly without taking the time to let me relax. The polish is supposed to last at less two weeks but barely lasts a week. After giving them multiple chances, I'm tired of dealing with these antics and will splurge elsewhere

The whole team is amazing - always accommodating with extra time too and quick to greet walk ins…read more Fairly priced and great hours.

Normally, I don't write negative reviews, but I'm still dealing with the effects of this…read moreexperience, so I feel it's important to share. I went to Metropolitan Nail Bar for a dip polish removal and a new dip manicure. During the removal process, the technician left acetone on my nails for over an hour without checking on them, while working on other clients. My nails began to burn and became very painful. When she returned to remove the remaining polish, I told her it was hurting, but she didn't acknowledge or respond. She then aggressively filed the tops of my nails, to the point where they felt extremely thin, sensitive, and were burning. When applying the new color, there was a noticeable line between where the polish was and wasn't applied. I pointed this out, and she seemed visibly frustrated. Although she added more color, her tone and demeanor came across as annoyed and dismissive. For the next two days, my nails continued to burn, but I was too worried to use more acetone to fix anything, so I left them alone. Once my nails started to grow out, I went to my usual salon to have the dip removed. As I suspected, my nail beds had been filed down excessively. There is now a clear difference between the new growth and the previously filed areas, and my nails are now weak and breaking. Overall, this was a painful experience with lasting damage to my nails. I would not recommend this salon based on my experience.