Although my nails looked nice, it wasn't what I asked for. Things may have gotten lost in translation

I miss the old scrub that smelled like orange the new smell of the scrub smells like dollar store laundry detergent. My toenails are bubbled all over. I have to redo them because they couldn't fix it and I still paid but that's fine. I took her time. Last time coming here I wasted my time as well and wanted to have my toenails done for the weekend. read more

I had such a wonderful experience with KimThanh (KT)! She did an amazing job on my manicure and paid great attention to detail. My nails turned out beautiful, and I'm so happy with the results. KT is also very sweet, friendly, and pleasant to be around. I highly recommend her and will definitely be coming back! read more

I have been coming here for years. They always treat me with love and respect, like family. I always get compliments on my nails. Mina is wonderful and best nail tech I've ever had. She does fantastic work! I love her! read more

I've been going here for years and years and I'm always treated well & my services are always wonderful (everything from nails to waxing). It's relaxing and I love all the choices! Vi is such a great nail tech & is who I go to do my nails every time. She's always great at helping me figure out what I want to do AND when I have a specific vision she executes it perfectly! I'll be continuing to go here & see Vi for years to come. read more

Divine Nail Spa - My nails as done by Vi. - Nail Salons Near Me - Alexandria, Virginia

To remove gel polish they soak the nails in acetone rather than wrapping each one. This left my hands very dry and nails after removal of gel polish applied here had yellow tinge. read more

10/10 recommend! I've been coming here for several years and always book in advance with Nail Tech, Vivi. She's super sweet and takes good care of my nails- she knows my style. I receive so many compliments on my designs. I love the calmness of the salon, great beverage selection and cleanliness of the space. read more

Divine Nail Spa - Summer nails :) - Nail Salons Near Me - Alexandria, Virginia

i got my nails done with my mom and grandmother on mother's day, i don't even have to talk about how great the tech treated my grandmother; after almost 4 weeks, my nails are STILL not cracking or lifting-- i'm only taking them off this week because they've grown out so much. GET THE TAP GEL! read more

Divine Nail Spa - nails after three and a half weeks, all in tact! - Nail Salons Near Me - Alexandria, Virginia

I made a same day appointment and came here with horrible nails. My last acrylic Job was done at another shop, and it was not good. I had nails missing, nails all different shapes and just a horrible gel job. Even AJ, who did my nails commented on how unprofessional they looked. Too bad we didn't take a before and after, because she did a complete transformation. My nails look natural. Aj was very meticulous! You could tell she really cared about her work, she didn't stop filing and drilling my nails until everything was perfect. I will be back! Also, I wanted to add how clean and spa like the environment is. There's relaxing music playing, it smells good and they even have little touches like pulling your chair out for you. Such a great place to relax! read more

Divine Nail Spa - Complete nail transformation! - Nail Salons Near Me - Alexandria, Virginia

See all

Amazing service by Amy on my gel manicure with tips and gel pedicure. She really took the time and cared for the health of my nails. I had lost two of my natural nails within one month & I had to let them grow out before adding a tip to my natural nail. Amy took her time and really did all the steps in order to assure my nail would grow out healthy and strong. Thank you so much for your help. My nails look so great and pedicure was outstanding as well. Definitely 5 stars from start to finish. Beautiful location, very clean & friendly staff. Lynn helped my sister mani with gel & full set & her nails are just as incredible as mine. Tracey did her pedicure with gel and was great !!! Thanks ladies!!!! We will be back in 2 weeks!! read more

Divine Nail Spa - Nail Salons Near Me - Alexandria, Virginia

Hit or miss. Sometimes your nails will come out perfect, sometimes it will take twice as long as it should and you'll walk out with streaky, unfiled, bleeding/uncut cuticles. Have posted examples over a course of a year of coming here, but have had more negative experiences than positive. read more

See all

Would not recommend this business. I made an appointment to fix a nail that broke a few days after leaving here. I drove in and they said they have no one that knows how to do acrylic! And I'd have to wait until someone comes in but it'll be a while because their employees are always late. Literally wasted my time making an appointment and driving over. To repair their crappy work. I also attached pictures of the last time they did my nails too. Not sure how acrylic crumbles off without the nail breaking read more

Divine Nail Spa - Nail broke after 3 days - Nail Salons Near Me - Alexandria, Virginia

See all

Consistent Perfection! Great relaxing environment, nice massages at the end....what more can you want!?! Loving my new look. Thanks Amy read more

Divine Nail Spa - Consistent Perfection compliments of Amy! Thx Again. - Nail Salons Near Me - Alexandria, Virginia

All of the staff are so sweet and friendly but the woman doing my nails was a little too rough and made my nails bleed. I do have very short nails because I pick at them (I know it's a bad habit) but I was still sad that they didn't know how to offer a gentle manicure. She clipped way too much cuticle. Unfortunately I won't go back again because the manicure was painful!! If you have fully healthy nails though, I bet it would be a good experience. It's a nice atmosphere. read more

Divine Nail Spa - White gel nails with candy cane design on thumb - Nail Salons Near Me - Alexandria, Virginia

This was my first time coming here. I asked the price of a pedicure when walking in and the lady said $39, but charged me $40. This was the least of my concerns. The lady used the equipment she uses on my feet to pluck hair out of the jet where your feet go. I asked her to switch gloves and get new equipment she only got new equipment I asked her to switch gloves again before proceeding to start working on my feet and she turned to the lady next to her and started talking and I couldn't understand. I asked her not to cut my nails that short because they were already short and I want more of a massage. One of my nails, she cut way too short and it's now in pain. I already keep my nails very short. For some reason I still tipped after this because I felt obligated to... the establishment itself looked nice and clean. Maybe it was just the lady I had. read more

Divine Nail Spa - Result - Nail Salons Near Me - Alexandria, Virginia

My biggest issue with my visit was that my nail tech did not listen to my friend and I. We requested two manicures, one gel and one powder. They informed me they didn't have my color choice in powder. I told them to do gel instead. They flat out ignored me or pretended they didn't understand me. Once she started doing powder, I just let her because I didn't want to make her restart. She honestly did it so fast, like she didn't want me to try and stop her. My friend was next. They didn't have her color in gel, but instead of telling her, they just put A COMPLETELY DIFFERENT COLOR. My friend and I did not want to make a scene. We just paid and left. I wish we said something, but I guess Yelp is my chance... Be sure you get what you pay for and don't let them mistreat you here! read more

Terrible customer service. Had an appointment and waited almost an hour. They were not the slightest bit apologetic. Would never come here again. read more

My visit was from 12:00pm -1:18 pm on July 24, 2021, female tech did both my services. Did not get her name. She knows who she is. She needs additional training and patience!!!! I had high hopes for this nail salon but was let down tremendously. The tech rushed through my service and did such a piss poor job. Look at the photos. Sadly, I didn't notice the imperfections until I got to my car. Between my husband and I we paid $175 for mani and pedi's for this... I asked for a manicure but as you see... that wasn't done. She was too busy gossiping about the old lady that works there... kept watching her as she was walking around talking to the other tech. read more

Divine Nail Spa - Nail Salons Near Me - Alexandria, Virginia

See all

Vy did an amazing job of repairing a broken acrylic mail, fill, and design. She was very meticulous. Will be going back to see her! read more

Divine Nail Spa - Nail design - Nail Salons Near Me - Alexandria, Virginia

This place is ok they did a great job on my pedicure but they are a lot higher than other nail salons in this area, $40 for a basic pedicure is insane. No callus remover, no wax, just an overpriced basic pedi. read more

I stopped in here because I was having lunch in the area and let me tell You I am so glad that I did! Not only were they fast, they did an AMAZING job on my nails!! The choice of colors were outstanding and the shop is clean and all COVID protocols are followed! I will be back!! read more

I got the spa pedicure here today and it was totally worth the $75 and more. The tech that did it spent so much time on the exfoliation, lotion, and paraffin wax portions that I felt like a brand new woman walking out of there. I will definitely be returning with a friend!! read more

This was my first time at Divine Nail Spa because I only just moved to the area, but I will probably be back! I asked for this fairly technical nail art design and am fairly pleased with the result. It's certainly not perfect and doesn't look exactly like the picture I gave them, but I honestly wasn't expecting much. Next time I'll probably just get regular dip powder without designs because I don't think they're necessarily trained to do difficult nail art, but I'm overall pleased with my experience! UPDATE: I just went back to get my dip nails re-done because they were quite grown out. They approached me and told me they would credit me back for last time's nail art without being prompted, which they did NOT have to do at all! This just shows me that they truly care about their customers having the best experience and result possible! This time I just got regular dip powder because I think it suits me better, and they are absolutely PERFECT! I am obsessed with the color, and they look so incredibly clean and perfect. She also made sure the dip powder wasn't too thick on my nail because that's something I've had issue with at other salons. Overall, I will be amending my review to 5 stars because of the wonderful customer service, and the superb job they did on my nails this time. read more

See all

Such a great experience and great nail service. I got a gel pedicure and a dip manicure. I wanted similar colors so the nail tech team helped find ones that would go well together. I also had some particular requests on my dip nails, specifically that I didn't want the gel top coat, I wanted the dip top coat. They accommodated and my nails turned out great. 10/10 will be going back. read more

Before coming here I had tried 3 other nail salons in the DMV area. This place is clean, relaxing and provides an amazing service for the price. I book regularly with Amy now because she does an exceptional job with my gel pedicure and dip nail set. She strives for perfection every time and I leave extremely happy with my nails! read more

Divine Nail Spa - dip nails - Nail Salons Near Me - Alexandria, Virginia

Been three times and never disappoints! Think I found my new nail place. Very clean and friendly staff :)

BOTTM LINE: Appointments are meaningless and the very pooer service quality. Knowing my desired time was on a Sunday, my friend and I made sure to make an appointment online and selected a preffered nail tech. However, when we showed on time, we were treated as if we were walk-ins. With no designated receptionist, the salon lacked attention to customers and no one seemed to care about respoding to patrons. After having to wait for 30 minutes with no words from the staff, we were finally seated. But, both of our nail techs were only concered with getting mani/pedicure done with absolutely NO ATTENTION TO DETAILS. Even with making cuts and bleeding, my tech did not seem to mind at all with no apologies. The outcome was horrible. After paying for the service, I asked another staff if anyone could take a look at my nails and do some fixing (the edge of my nail was so uneven...). She told me to wait for "a few minutes" and will take care of me. Well, that a few munites never came in a crowede salon, and I decided to leave. It was our first visit to this salon, based on positve Yelp reviews, but we are not returning to this store and strongly discourage others from going here during busy hours or weekends. Even with clean store and large color selections, if they don't have time and mind to do good job on customers, what kind of business is that? read more

See all

Nice place. Quiet atmosphere. Friendly staff. Nice Gel manicure. Didn't have to wait. Also, beverage stand provided. read more

I love coming here. I always get the nicest, sweetest ladies who do excellent work. I've been about five times and have always had a great experience. read more

Divine Nail Spa - Nail Salons Near Me - Alexandria, Virginia

update with picture: i came to get my eyebrows waxed. including the tip it was $18, which is the most i've ever paid for eyebrows. this picture is almost an entire week after my visit. the person who did my brows took off a considerable chunk of my eyelid skin. it has healed a lot but is still very noticeable to the point i've had several people point it out, concerned with what happened to me. i cannot recommend this place at all. on top of this, my skin broke out where the wax had been and i was really unhappy with the shape my eyebrows were. these things i can excuse, going to a new salon and all, but the wound is unacceptable. read more

Divine Nail Spa - eyebrow - Nail Salons Near Me - Alexandria, Virginia

This is my second time seeing Amy and her work is consistent. SNS on natural nails. She's great! read more

Divine Nail Spa - Nail Salons Near Me - Alexandria, Virginia

Went in to get a powder refill (which somehow I ended up being overcharged for) and came out with my hands completely ruined. The tech kept filing the side of my nails until she basically removed any skin/nail left. It was the most painful and horrible nail experience I've ever had. She left so much powder under and around my nails and somehow on of the nails there's powder under my cuticle that's not attached to the rest... my advice is find another place to go! read more

See all

Tony did my nails and he was so attentive. He was a perfectionist with the shape, cuticle, and color.. he literally gave me the best manicure and hand massage ever. Tony was professional, immaculate, and thorough. Highly recommend this salon for anyone looking for a standout manicure. He truly went above and beyond. read more

Divine Nail Spa - Dip Mani - Nail Salons Near Me - Alexandria, Virginia

Absolutely love this nail spa! Whenever I get my nails done here I get multiple compliments. I also love how I can get scheduled in no matter what day/time it is, the salon itself is very nice and clean too! If you need a new nail spa def try this one out.. 10/10 recommend! read more

Divine Nail Spa - Nail Salons Near Me - Alexandria, Virginia

Divine nail spa is very clean, and everyone is friendly. I'm a regular and I always request Na for my pedicures and SNS manicured .. she is the best! Great color selections and styles as well, they listen to you wants and needs. Na even goes above and beyond, whenever I ask for cool trendy styles from the internet she will always accommodate. Her spa pedicure massages are to die for... and I always fall asleep. It's hard to find a nail tech who pays special attention to you and makes the experience worth uour while read more

Very nice, clean and welcoming salon. I got a regular pedi and mani and was pleased with the service. read more

Divine Nail Spa - Plastic partition to keep customers and staff and safe - Nail Salons Near Me - Alexandria, Virginia

See all

When I first started going here, I may not have gotten the same manicurist each time, but at least no one tried to hurt me. The last time I went, I was burned - literally. The manicurist took that Dremel tool and ground my nails until she burned the skin under the nails. My cuticles were bleeding. I had scabs all over my hands for days. Five months later, my nails are beginning to recover their structure. There are other shoppes that don't hurt their customers. read more

Always happy with the services provided - usually acrylic fills and polish change on my toes, but I've had eyebrow waxing and full spa pedis as well. read more

Summary - if you're wondering, RUN. My mother and I visited this place for the first time, 3 days ago. Since we've been getting our nails done for years, we know what to generally expect, even at a new salon. We called beforehand and were told that we could walk in. After walking in, before discussing our services, they asked us to pick nail polish. 15 minutes in, I was taken in to start my polish change service ($30) while my mom waited to be taken in for hers. When I got up to wash my hands, I was shocked to find my mother was still waiting in the waiting area. By the time I got done with my terrible polish change (more on that below), my mom had started her acrylic nail refill with gel polish. ($45) This place was TERRIBLE. I am worried that this place is employing unlicensed and u trained professionals. I got a standard gel polish change (not a manicure). The price was $30. The lady doing my nails was okay - she wasn't unkind or rude by any means - but she was EXTREMELY unprofessional. A piece of hair was stuck in one of my nails, as she kept adding thick layers of nail polish. I told her to take the hair out, and she was like - "it's fine, I'll just do three coats". After I told her it would bother my later, she laughed and asked me to put my hand in the UV light. After I insisted, she finally wiped it off and redid it. I also want to call out that I have NEVER seen a professional apply nail polish so poorly. She did not push my cuticles in and she applied it extremely unevenly. After many iterations of wiping and re-applying I finally settled for a hand of nail polish that looked worse than when I apply it myself. After she finished applying and setting with the lamp, SHE DID NOT SET IT WITH ALCOHOL! I don't think this woman was a trained/has gone to beautify school because gel polish 101 (literally google it!) will tell you that it needs to be set with alcohol!!!!! She literally put cuticle oil. My nails had chipped within 2 days. Moving on to my mother. The woman that worked on my mother was the absolute WORST. She was a bully who yelled at my mother and worked more aggressively on her if my mom asked a question or expressed any concern. She got nail glue stuck to my mom's skin (underside of her hand) and when my mom asked if she could clean that, the woman screaming "I didn't touch your hand" "Why you say that" over and over. This startled and scared my mom (who is a non-native English speaker). The woman then continued to berate my mom about how terrible her current nail set is, and how she should be "happy" that the nail tech isn't making her apply a full set. 2 of my mom's nails in her nail set had a visibly thinner gel filling than the remaining nails (like you could see a level difference between the acrylic nail and the filling). I voiced this and said it looked unnatural and the woman started screaming again. This time, summoning the entire shop - telling us that we don't know anything, be happy you don't need a full set". I'm not sure, but it look like she was straight up having a tantrum (maybe because it was nearing their closing time?). This woman also did not set my mother's gel polish with alcohol. Her acrylics are chipping within a week. This place is severely mismanaged and staffed with untrained individuals. I'm worried that this place is employing random people, and is not following basic sanitary measures. Avoid this place at all costs; I know I'd rather have burnt the money I spent here. read more

They pissed me off and then tried to play dumb. I called and asked if they had any glow in the dark powder or polish, they said yes, enthusiastically. Upon arrival, I discovered that they only had neon gel polish. I left, after I had spent money on parking. Smh read more