I would give zero stars except Rick did a great job on my nails and I could tell he was actually trying.
But considering the fact that it has been weeks, and my toes are still sore, injured, and sensitive, I would not recommend this place.
But do not come here. I don't recommend. I came in after seeing an ad online for a discount. It said it was under new management, so I thought I would give them a chance. This was clearly a mistake. I showed up for my 5:30 appointment and waited about 15 minutes before I was even seated at a pedicure station. And even then, I was just seated with some water. How they looked, they would've known I had fell on my toes and needed to be soaked off. But no one started doing that. In fact, nobody even started my pedicure until about 6:05 PM.
But once it did start, it was OK in the beginning. She started soaking the gel off of my toes. However, she immediately started to use a nail file to buy the child off of my toes. While doing so, she was a bit reckless and was buffing skin off of my toes. I was flinching the whole time and even informed her of what she was doing. She just kept repeatedly saying sorry. I didn't realize how bad she had gotten me until I looked down, and saw a ton of blood around my cuticles, And saw her dump alcohol on them.
It wasn't until I headed to the mail station where I got a closer look at my toes after she finished them and noticed how badly they had been painted. She didn't even pay the full nail and her layers were uneven AF.
I immediately informed them that this was not OK. Rick looked and could see that there were issues and immediately offered to fix them. I also have to admit that he offered me a discount for my toes, and eventually fix them. But by that point, she had already done damage. Not only had she taken off a corner of my perfectly straight toenail, But she also really love so much skin that I now have bruises, scabs, and dark spots all around my toenails.
Rick did a wonderful job on my hands for the most part. I got builder gel and he ended up doing a design. However, the good service he provided absolutely does not make up for how terrible my overall experience here was. I am so disappointed. I will never be back and I would not recommend.
Finally, I want to add, that they are soliciting five star reviews on both yelp and Google in exchange for discounts and free services (designs, etc.) so beware when you are reading some of these more positive reviews across sites. read more