Definitely one of the best highlights of our trip to Bend, Oregon over the weekend…read more Shay (maybe spelled Che) was A fantastic tour guide! Very knowledgeable, whimsical, lighthearted, and free spirited. The perfect person to lead an adventure into the Oregon wilderness. Our trip started with a short van ride from the Fred Meyer parking lot. She shared lots of knowledge about various trees in the area, wildlife, things the local government was doing to help clean up some of the territory we're gonna be going to explore the cave. She seemed like somebody who genuinely enjoys her job, likes to explore, and is just a genuine, good person all around. Going into the cave was surreal, almost like stepping into a different climate. It definitely felt like it was 45° all year round down there. Once we lost the natural lighting too it became very spooky, but everybody had headlamps so it was pretty easy to see where we were going. My wife and I saw a few baby brown bats hanging out on the walls while we were there. They were so tiny and cute! I'm glad they're able to survive down there. I really like that her tour guy gave us a choice between one of two directions into the cave. I have really bad knees, and thankfully, our tour guide, and our group was able to respect that. We had a very good lighthearted adventure down in the dark. My favorite part was when we all got to turn off our headlamps for a little bit, and stay silent, and just enjoy utter blackness. Deathly felt like a good way to de-stress a little. Shay was a fantastic tour guide and we are definitely going to be using this to our group again in the near future. Thanks for the memories!

I booked the Fort Rock Stargazing Tour and was very disappointed with the overall experience. The…read moretour was poorly organized, communication was limited, and I had concerns about the attention to guest safety. There was very little information provided in advance about the length of the tour, what to expect, or transportation to and from the site. Several guests brought chairs that were not traditional camping chairs, and there was not enough room in the van to accommodate them. As a result, the chairs were placed underneath other guests' feet, leaving very limited foot room in an already cramped space for a long drive. After arriving at Fort Rock, we took a short nature walk around the area at sunset. Since we would be returning after dark, I would have expected the guides to advise guests to bring flashlights or headlamps. No such recommendation was made, and the walk back was difficult to navigate in the dark, which raised concerns about safety. The lack of preparation was also evident when the guides used rock-paper-scissors to determine who would lead the hike. While this may have been intended to be lighthearted, it contributed to the overall impression that the tour had not been well planned. There was one clear bright spot: Brian was extremely knowledgeable and engaging, and he was the highlight of the experience. Unfortunately, despite Brian's efforts, the overall lack of communication, organization, and attention to safety made this a tour I would not recommend.

What an awesome experience! I highly recommend for anyone visiting this area. One of the owners…read morechecked us in and was super nice & funny. Our tour guide, Ky, was hilarious. We ended up seeing 11 of the breweries in the 2 hour period which was awesome. It really helped us figure out which breweries were our favorite so that we could spend more time at those places afterwards. We also got to know a lot about Bend thanks to Ky!!

HA what a crack up this place was. From my call to make a…read morereservation, to my Segway lesson and all through the tour- what a good time. Live here or visiting- this place is a must. Easy location just above Old Mill, at the Box Factory, you have so many places to grab a bite to eat or drink before or after the tour. Lots of information on the area past and present. well well well worth the cost

The Bend Trolley should have been our first choice! We had a reservation with another company who…read moreended up "cancelling" on our group the week of. Bend Trolley was already booked that date as my sister already checked however when I called explaining my situation, they were so kind to fit us in their schedule to make it work with a little adjusting! I couldn't be so blessed and what an experience!! The Trolley and their white bus were extremely clean, smelt wonderful and the drivers felt like family to us. We will be back to Bend again and Bend Trolley will be our first stop!! Thank You So So much!!!

Bend Trolley is absolutely amazing to work with. Blake helped me plan a full event for a…read morebachelorette party that I am planning. I had no idea where to start, and he provided sample itineraries as well as his local recommendations. He was very responsive and answered all of my many questions. He also worked gracefully with me when a few circumstances changed. This is an amazing company to work with and I would highly recommend booking this experience! Thank you so much!

While I love beer and brewery hopping, I'd never been on any sort of brewery bus tour and the Bend…read moreBrew Bus far exceeded my expectations. We did the 4 hour, 4 brewery tour and it was just as educational and interesting as it was fun and delicious. Our guide, Jared, was very informative and made the day relaxing and interesting. He was helpfully conversational on many topics beyond just beer, but other questions about Bend and activities we were interested in. The brewery guides at each stop were gracious to have us and loved sharing their beers, which was nice to feel welcomed around the brewery scene. I highly recommend the Brewery Bus as a fun activity if you're in Bend looking to check out the awesome brewery scene. Beyond all that, you get to try a lot of great beer!

The Bend Brew Bus was a GREAT tour! If you are a beer lover, beer snob, home brewer, or someone…read morewho just appreciates a craft brew, this tour is for you. The guide shares about the city of Bend, Oregon while you travel between breweries and educates you on the different breweries before arriving for the on site tour. The combination of the guides knowledge and the brewers once on site truly make this tour very interesting. Other Perks: - You get to work on your Bend Ale Trail passport (if you visit all the breweries in town you get a Sili Pint) - They provide the driver for you, so no need to worry about a designated driver!! - Some of the guides are home brewers!! Great conversation and they can point you to other great things to check out in Bend The Bend Brew Bus is good for: - Bachelor Party or Bachelorette Party in Bend, Oregon - Getting great exposure to the City of Bend - A girls night or guys night out - A beer lover - Any adult over 21 who wants to have fun Loved the Bend Brew Bus tour and would do it again!

Brought my Lectric e-bike in for a tune up, super happy with quality of service, speed of service…read moreand overall quality of the shop. My bike is running great! Prices were appropriate for the service provided. Would highly recommend this shop in the future.

I shopped for 2 summers before I bought a Urtopia from John and Sam. It's the perfect bike for me!…read moreAlso, I bought a used hitch rack from them, which had issues that made it impossible for me to safely use. John discussed the issue with the owner and I was given a refund. Their customer service is excellent. Thank you Pedego.

Big Eddy Thriller: The ride was short and sweet! The whole thing is dialed in, these folks know…read moreexactly what they're doin. They start on time, so don't mess around and miss the bus (though not sure they'd leave anyone, it's a friendly place). Mikie communicated expectations well from the jump and got us to and from safely. Trevor was a great raft guide, clearly loves what he does, and as far as I could tell, does it well. Would row for him again for sure. Rode a raft with a family my partner and I didn't know, it was a good time all around. Will probably hit up another tour next summer for fun, was worth it. Tips? Kinda? You could easily hit this and another outing in one day. Set your timing right and you could ride and then raft, this is certainly a good time but it doesn't take long door to door. If you care about pics sit in the front. If you're worried about rowing, don't sit on the right for big eddy (the guide will likely seat folks for safety and row power anyhow). Not sure I need to say this but I will, there isn't a dry seat on the raft. The road to the spot is bumpy, sit toward the front if that bothers you. If your kids not taller than an oar, they likely won't get one. There are two spots you'll be offered to jump in.

We just did the Big Eddy Thriller as a group of 5 (3 adults, 2 kids) and had a great time…read more Super easy online booking and check in. Well organized prep and pickup in Sunriver, in the main village behind the Sunriver Country Store. Our guide, Lanny was lovely and kept us safe while also ensuring our group ranging from ages 7-50 had a great time. Only real feedback has to do with the to/from transportation and driver sales pitch. School bus to the put in added a lot of extra time to the overall trip which made the short time on the river feel even shorter. And while Roberto our driver was lovely, the sales pitch for other trips that Sun Country offers prior to heading back to the main office felt very sales-y and drawn out. These guys can't help how the river and rapids are set up but they could be more efficient with time overall. My kids definitely had a blast and have been bitten by the whitewater rafting bug. Thanks to Lanny for a great time on the water!

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

We (party of 4) participated in the full day Deschutes trip recently…read more The night before they reached out and provided smoke and wildfire updates and communicated the notifications clearly. We received the green light the morning of as they had promised. From the second Will and Gwen greeted us, to us saying good bye at the end of the day we felt safe and well taken care of. They communicated the expectations clearly. They navigated the insane "load in" area. I mean insane. Other companies had big buses and way too many people for each guide available. Glad we launched so quickly and efficiently. Once underway they navigated the river and stopping spots with excellence and ease. Truly. They had a system and plan and made it feel like we were the only ones on a very busy river. Super sick trip and we are super thankful to their entire team. We are already planning our next trip with Ouzel.

I cannot say enough good things about our experience with Ouzel and our amazing guides, Gwen and…read moreWill. There were 2 groups booked the day of our rafting adventure and we lucked out and had our own raft and guide. The two rafts worked together and had a great report throughout the day. Once on the river our guides immediately pulled us to the side to jump off some rocks which set the tone for the fun to be had. The excursion went from one adventure to the next. The guides were extremely communicative. At no point in the day did I feel unsure, unsafe, or have a sense that I didn't know what was expected of me. It was the most fun I have had in a while, and I will definitely recommend this adventure with Ouzel. Thank you Gwen and Will for such a great day!

What an amazing tour. We got the perfect spring day and saw some incredible snow covered mountains…read moreand great river views. Scott was an awesome guide and made sure that we all felt safe on the electric bikes before we started the tour going over how to operate them in detail. Would highly recommend this tour to anyone visiting Bend looking for a really fun activity for a few hours.

We loved our chocolate tour! it was so much fun to learn about how to make chocolate and be part of…read morepouring our own and then be able to take it home! we enjoyed sampling the different flavors. An extra plus to Seahorse for not adding soy lecithin or any lecithin to the chocolate keeping it natural and organic. The family members at home loved the chocolate definitely worth to add to your visit in Bend.