I shopped for 2 summers before I bought a Urtopia from John and Sam. It's the perfect bike for me!…read moreAlso, I bought a used hitch rack from them, which had issues that made it impossible for me to safely use. John discussed the issue with the owner and I was given a refund. Their customer service is excellent. Thank you Pedego.

I went in today seen that they were open, customer service was absolutely spectacular! Sam & John…read morewere working & they were great to speak with they were very helpful & knowledgeable. Definitely would recommend this company if you are in need of any repairs & looking for an electric bike!

As a local for nearly 40 years, I wasn't sure about using a tour, but every detail of our starlight…read moresnowshoe adventure went so well. The online res system was easy to use. A change to our party 1 week prior was dealt with quickly and kindly, including a follow up call just to be sure we were taken care of. Our tour leader was super friendly and knowledgeable about local ecology. I learned so much! The snowshoes had great bindings-- no one had them come loose. (Poles would have been helpful. I would bring my own next time) The bonfire was amazing and the goodies were tasty. Nature did her part with a sparkling clear night, brilliant moon and meteor. I will definitely do another tour with Wanderlust!

I went on two tours, the first a night time canoe trip, which was incredibly beautiful. We floated…read morein Hosmer Lake -- like glass, saw billions of stars, the milky way and a comet or two shoot across the sky. The guide, Krystin was fantastic. A few days later, I went on a day time kayak trip with them and it was equally fantastic. Super nice people and in addition to the relaxing time in nature, learned a little about the town of Bend. Highly recommend!

What an awesome experience! I highly recommend for anyone visiting this area. One of the owners…read morechecked us in and was super nice & funny. Our tour guide, Ky, was hilarious. We ended up seeing 11 of the breweries in the 2 hour period which was awesome. It really helped us figure out which breweries were our favorite so that we could spend more time at those places afterwards. We also got to know a lot about Bend thanks to Ky!!

HA what a crack up this place was. From my call to make a…read morereservation, to my Segway lesson and all through the tour- what a good time. Live here or visiting- this place is a must. Easy location just above Old Mill, at the Box Factory, you have so many places to grab a bite to eat or drink before or after the tour. Lots of information on the area past and present. well well well worth the cost

This was a blast - we rented the two person bike surrey and were provided a map of Bend then went…read moreexploring. Lots of trails to explore and you can a get workout on the ramps up to the bridges or if you are feeling motivated and bike up to Deshutes brewery. Big perk is that the surrey has a canopy - so the sun won't be beating down on you!

Lifecycles bikes took care of my whole family of five and delivered them promptly. It was a…read morepleasant experience and I'll definitely do it again soon! Thanks guys for your help. My family and I had an awesome experience. See you again soon! Cheers! Mark's family

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

Eric is knowledgeable and very welcoming. I just moved here from New Orleans and he answered all my…read morequestions about the bike I brought in. I will be going back once I'm ready to upgrade to another bike. He offers the best value that I've seen

Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Took my bike here a few months back to have it looked over in order to sell it. Got the bike back…read morewith everything in supposed good working order. Had someone test ride the bike who knows way more than I do about bikes and said they thought something was wrong with the rear suspension "brain system". Took bike to gear fix to have them sell it on consignment and they wouldn't take it as they said it had a bad brain suspension and they didn't work on those. Finally got hooked up with Risse in Redmond who fixed the brain system and said whoever worked on it last had messed it up by over tightening some parts. I've used this bike so little that it was obvious it was sold to me by Hutch's with a bad brain suspension and it was serviced by Pine who never said anything about it, giving it back to me saying it was "all good". Bummer because I liked this shop, but will be looking elsewhere to have future work done.