Poor Service Experience
The service was extremely poor, and I clearly felt discriminated against. When I first walked in, I intended to ask about the queue for a table. A male waiter with glasses saw me but didn't even bother to acknowledge me. When I stopped him and asked, "Do we need to wait for a table for two?", he just held up his hand and said, "Wait a minute." Then we waited for a long time with no attention at all. Later, we found out we just needed to check in on the self-service kiosk--something that could've been explained in one simple sentence.
About an hour later, I wanted to go to the bathroom and ran into that same waiter again. I asked him where the bathroom was, and he just said "Wait a minute" once more. Fortunately, a female waiter standing next to him helped me out--she was actually very nice. However, I could clearly tell that the male waiter treated customers who spoke Cantonese much better: he'd put on a smile for them but immediately turned cold when facing us. I was so angry I wanted to slap him.
Let me remind you--this is a restaurant that charges an extra service fee! How dare they take my money and treat me like this? Do they think they can get away with mistreating customers? The food was just average anyway, and the wait was way too long. Plus, there's a chance you'll run into this rude waiter who clearly has no intention of improving. I think it's better to avoid this place altogether. The other waitstaff were okay, especially that female waiter with glasses. read more