After waiting over an hour for our food, and hearing almost every excuse in the book, I had the pleasure of meeting the world's most horrible manager... With an even worse attitude problem. You couldn't pay me to go back to this place. I am too angry and disgusted to even go into the details. You're better off going to McDonald's. read more

Called to attempt to make a reservation for a large party and spoke to a manager who lacked ANY problem solving skills! Was told they don't accommodate parties. The person who answered the phone sounded bothered to be working that day! Would never support this establishment! read more

We were seated quickly. The service was polite and attentive spite of having several larger groups. They worked as a team. The food was appropriately priced. I had steak and lobster and the steak was tough but flavorful. read more

So let's start this off with I used to cook for an outback so I am pretty familiar with the menu and how to cook it... First off our blooming onion was raw, when I mentioned this to the Manger she tried to explain why. I quickly told her I used to work for outback and have cooked a few blooming onions in my life, she just turned and walked away and ignored us the entire rest of the meal. My Alice chicken tasted like it sat under the warming lights and counted three mushroom under the pile of burnt cheese....piss poor service and shitty manager. read more

Got suckered in to the "all you can eat shrimp" promo. Grocery store quality steak, under cooked baked potato, and tiny over cooked shrimp that were the texture of jerky. When we got home my wife said, "let's never go there again." I agree. There are too many good places to eat in this area to eat franchise crap. At least we had a gift card to use. Not coming back. read more

Jane.....slow...inattentive...and blatantly uncaring. The restaurant was very slow yet it was 45 minutes after we ordered before our food arrived. Then the order was incorrect. Very disappointing visit. read more

I am posting this before I get my food because I was very disappointed by the actions of the hostess. Yes I came in 55 minutes before close asking for a table for one, you would've thought that I asked for a table for 100! She then proceeded to pull a server to the side and held a 3 minute discussion, not sure what it was about but I found that to be very unprofessional. I informed her that I would place an order to go since it seemed to a problem to seat one person in a modestly filled restaurant. It could be that I am tired but I did not appreciate that as my first impression of this establishment read more

Used curbside takeout today (7/23/14 @ 7:30pm) I am staying next door at the Holiday Inn. Ordered the outback burger with fries and a bowl of Tortilla Soup. The medium burger was well done and pretty much everything a burger shouldn't be. I explained that I need utensils however received no spoon. Therefore, my soup was eaten with a fork. Tortilla soup was actually good so one star for that. Again, I explained I was lodging next door and needed all condiments. No KETCHUP or any other condiments for burger and fries!!!!! Fries were also blaw and bread was cold. I would have gone to Bonefish like I normally do but they were closed for remodeling. I should have gone to Bob Evans instead or at minimum ordered room service where Ketchup is always delivered with a Burger and fry. I was going to call the manager of Outback to explain my displeasure but decided a review and me never eating there again is better for everyone. Normally, when I want steak I go to Long Horn regardless. read more

Got the new tomahawk ribeye. Tasty but not worth $50. At least a 10 ounce bone. Cooked a perfect mid rare.

Went there on July 28th. We ordered two Bone in Ribeye steaks . When the meal was brought out to us I notice there was no Bone. There was a flat end piece of a bone less then an half inch in length and that was it. Samantha the manager came to the table and i expressed my concerns about the steaks. Samantha informed me that was considered as bone in. Then Samantha stated " Are you eating the steak or the bone". She chuckled and thought her comment was funny. I was no amused. I told Samantha that I come here alot and had a bone in steak before and this is nowhere close to a bone in steak. Samantha stated " that's funny I never seen you before". I'm my mind I was thinking , funny I've been here before and notice you. Samantha offered to go in the back and have another steak cut. I agreed, then Samantha asked my guest if they wanted another steak because thiers was the same as mines. They said yes and Samantha jerked her head back in astonishment. As Samantha walked from the table with the food , I thought about the issue and decided it was time to leave. I asked for our bill for the beverages and soup. Samantha came back to the table and I explained to her that I didn't like her comments and that they were passing off boneless Ribeye as Bone in and charging the higher price. Samantha stated she was just being funny. Told her that was okay but it was time for us to leave and asked for our bill. She refused to accept my payment. When I informed Samantha that I was going to to follow up with coprate office and complain she became defensive stating how she as going to respond. We left. MAKE SURE YOU GET WHAT YOU ARE PAYING FOR AND NOT GET RIPPED OF BY A CONDISENDING MANAGER NAMED SAMANTHA read more

Server Morgan H was/is awesome! Came out to dinner with the hubbs, I was starving and our service was orchestrated in away which helped to control my hunger. Ribeye steak was seasoned and cooked to perfection. But excellent services makes everything taste sweeter. read more

There are Outbacks everywhere so I think everyone gets the gist of their theme; STEAK! And lots of it. Also famous for their Australian background and bloomin onion. We ate dinner here a few evenings ago. The food pretty good. The Bloomin' onion, which we ordered as an appetizer was amazing as it always is. That sauce they serve it with should come on everything they make! I don't even know what's in it but man it is delicious. I got the sesame salad with grilled chicken. It was a really good salad with large strips of red bell pepper, shredded carrots, cilantro and different sesame seeds through out. The chicken was really well seasons and it was tossed in a sesame vinaigrette. It was light, yet filling. The reason for me giving three stars over all was the service was quite a bit slow for how not busy it was and what we got. We waited quite awhile for the appetizer and the person I was with got a steak quesadilla for dinner, we were in there for over an hour and a half. I will say as soon as you get there they bring unlimited bread and butter to your table to munch on! I read more

I'm not a fan of chains, but when I craved a steak this place really delivered. I got a small filet mignon, which was cooked perfectly. OMG, it was gorgeous. With it I got an iceberg wedge salad with bleu cheese dressing -- I wasn't fond of the balsamic glaze they finished it with, but I still ate it all. They were out of mashed potatoes, so I got a baked potato. Which was completely forgettable. The wait staff were courteous, friendly, and quick. I'll be back! read more

I love Outback anyway, but I discovered something new today: the FRENCH ONION soup! Ooolalala!! The staff was very friendly as well. I needed a mobile office so to speak. They walked around the restaurant looking for a table with an outlet. That was super sweet! read more

Absolutely HORRIBLE service. Our waitress, Sophie, was not attentive and incredibly rude during our visit. After every question or request we had, she had given us an attitude. WE WILL NOT RETURN TO THIS LOCATION, and NOT RECOMMEND due to this poor service. read more

I had the signature Blooming Onion. I had a piece of it that others with an appetite for fried foods ordered. It was nice to look at.

I use to love going here, but after going back the food has completely went down. My baked potato was completely burnt and the cashier overcharged my card and had a very dry attitude when I brought it to her attention. I have not been back since and don't anticipate on returning. read more

This was a good experience nothing bad to say. Service was excellent and we had one problem but they took care of it for us. We will be revisiting in the future. There pork porterhouse was very juice which isn't a bad thing and there garlic Mash potato were very good as well read more

We are just done here. The last time sealed the fate. The service was bad, food was quality was poor. Server took my change without asking if it was his tip and never came back. Ummm it was not his tip,,, but keep your $2 bucks!! Wont be back! read more

Tried to order carry out - waited 10 minutes on hold only to be told "we're kind of busy so you're probably going to wait". Wow! Called Winking Lizard across the street and was able order right away. 25-30 minutes to wait but at least my order is underway. This isn't the first experience like this at this location, unfortunately. read more

This place only gets a rating of one because theres no option for anything lower. I went to this place with my Dad. The Manager lady OMG so rude and VERY poor customer service. After I acknowledged her rudeness and asking another waiter for my bill I no longer wanted my meal and asked my Da if he still wanted his. As well as I was going to get an additional carry out to take to my daughter so instead I took her my meal. This place could NEVER get anymore of my money. I did not see the manager again before I left this place. Disappeared! The BEST part about it is I was NEVER rude to this lady nor was I irate. NEVER again Outback Steakhouse, EXCELLENT CUSTOMER Service could carry a business a long way! read more

Our family loves outback but the manager / owner at this establishment is a piece of work. She has absolutely no clue how to treat a customer. She is rude and condescending. We will never eat at her establishment again. read more

My family and I have been going to Outback restaurants for years. We started going to the one closest to us and we were faithful there for 9-10 years. Eventually the service and food quality went down hill. Then we started going to one 1/2 hour away. That one started out great and then went down with the previous one. Now we have been going to this particular Outback and we love it! The owner is very personable and willing to make her customers happy. The managers and other staff are well trained and personable as well. It's 40 minutes from our home and well worth the drive. read more

Honestly after this experience I will probably never visit another Outback in my life. Outback used to be the place to go where you could count on quality but this experience definitely changed my mind. First their waiting area smells like pee, not a good first impression, the restaurant was dark and the food. We ordered a blooming onion which was just awful, it was super greasy and the oil can't have been changed recently because it had a funky flavor to it. Then I ordered fish with a side of asparagus which is an upcharge. The asparagus was cold and had a couple of wood stems and the fish was way over seasoned but happily not cold. Unfortunately we were guests of my husbands boss so I didn't want to make any kind of fuss and seem difficult. But to say I was shocked would be an understatement. read more

I made the mistake and ignored my better judgement after reading the reviews and decided to visit this Outback while staying next door at the hotel. Shame on me for thinking they may be better than what the reviews stated. Manager and staff should seriously consider another occupation that does not involve customers. Thank goodness my hometown Outback still knows how to take care of their customers in northeast GA. Constructive feedback fell on deaf ears with the manager and hostess. Maybe the owner of this particular Outback will one day take note of the posted comments. Since we were obviously never going to be served, my wife and I left Outback and stopped in at LockKeepers just down the road (I would encourage you to skip Outback and go there) of which the service and food were exemplary. What a great way to turn an otherwise dreadful experience into a wonderful one. read more

I'm actually sitting in outback as I type this and it's horrible horrible service. Our waitress seems oblivious that we're even here.. Half of the food we ordered "she forgot to put in" so we ended up getting our appetizers the same time as our food.. My meal was incomplete due to her not ringing items up.. My steak was dry and my boyfriend ordered a bacon Bourbon sauce on his which saved his meat from drying out.. I had to ask for bread and drink refills.. And we had been seated for over 45 minutes before any food touched our table including bread.. Needless to say I haven't been to outback in years and I don't think I will EVER return... read more

The Independence location is so much better than Parma. Excellent service and the Manager, Samantha, even stopped by to check on the service. Food was served hot and as ordered. Steak and lobster special was a plus for Sunday brunch. read more

I had a little issue recently with this restaurant and its amazing what happens when you speak with the right Person Things Get Resolved Thanks Mark With Outback for doing a great job resolving my issue i have now changed my mind and i will remain a longtime customer of Outback read more

5/20/15 there was 18 of us. We must have had at least 10 different entrees among us. No one had any complaints. The food was deleicious. The service was great. Kudos to our waitress (sorry I didn't get her name) and the cook. Can't wait to go back again! read more

I went there with some friends. Very busy and very full. We had the blooming onion, my favorite, must try!! I also ordered a steak and crab cake as my entree. I thought the steak was very bland and dry and the crab cake was rather dry as well. Wouldn't recommend this entree. I might go again to give other entrees a try tho! read more

Waited over an hour and a half for our salads. Food came out after another hour and it was lukewarm at best. Owner comped meal but even that couldn't save the evening read more

6 people, 7pm on a Saturday night. We were seated in one of our large booths so things were a little cramped to begin with. Our server was attentive but was missing basic service skills; bringing tea without a sugar caddy, coffee without cream ect. When our food came, they brought out food for 5 and said that they were out of the 6th dish and asked if he would like something else (I'm sorry you waited until NOW to tell us this), when passing plates around the booth we noticed that they were cold. After touching our food and realizing that it was cold to the touch we got a manager sent to the table. She asked what the problem was and we explained what was wrong. She had our food redone and everything was just ok. In the end our beverages and appetizers were taken off the bill. Ok rectification but we wont be going back after not leaving the restaurant until 9:30. read more

I almost always check my order before leaving any restaurant. Last night I didn't, and I was very disappointed. I ordered the (2) jumbo crab cakes to go. I got home to have a meal with my friends and there was only (1) crab cake that was falling apart. I was too far away to return the meal. read more

Great service to any culture unlike Murphy's Ale House. Food was great. Price is always fair.

Ordered a NY strip, med rare. It came out pretty grill stripes but was solid purple, raw and almost cold inside. Sent back while others ate. What seemed like 10 minutes came back cooked more on the outside but still same on inside. Sorry, for a steak house this is not good. Very disappointed. read more

OK location..not the best...food was OK...waitress was nice..restroom smelled a little bit & toilet was real low to the ground...

Right from the get go this place sucked... Been to Outbacks around the country and this is the worse. Two words... Never again....

Went out for son's birthday last night. Restaurant has a smell very dirty vinegar wash rags when you walk in. Disappointed in service very slow to our table but helpful to another. The salad is supposed to be a chopped salad (I love their salads) and the lettuce was overlooked in the chopping process. Hope next visit is better.....have always loved this location and their food previously. read more

Ugh... I don't even know where to start! This is probably the worst experience of my life. The wait: When we arrived we were told a 15 to 20 minute wait. As we were waiting we could see at least 5 tables that were empty and bussed, but the hostess weren't seating anyone... We waiting almost 45 minutes and were the first table sat when they decided to work. The service; Our waitress would randomly disappear, she was so unattentive that it was ridiculous. I ordered a coke. The first time I recieved a coke (which I ordered) when she finally came around and saw that all of our drinks needed to be refilled which was forever, she realizes they are out of coke. 2 points to be made here! 1 - how does a restaurant run out of coke? Who is in charge of ordering? Epic fail ( which you will see is the theme of the night) 2 - instead of asking what I would like instead of the coke the waitress just gives me coke zero! How are those at all alike and why would a waitress just assume that a customer would prefer that. If I wanted coke zero I would have ordered coke zero! The food: I ordered the outback special. The name says it... This should be one of their specialties... Right?!?! Wrong.... I ordered medium... It came out well done (almost like charcoal) I never send my food back, but I couldn't eat it, so I sent it back, when my food came back (which took forever) it was rare... I personally don't like the texture if a rare steak.... So my fiancé ate... Lucky him, at this point I was so frustrated I just wanted to go home... What's the bother in even complaining... Obviously they can't get it right.... I thought there was a light at the end of the tunnel my dinner came with cheesecake.... The waitress asked what sauce I would like chocolate or raspberry... She couldn't remember which I wanted so she just brought me both... Why isn't this person listening to her guests?!?! So I decided since I didn't have any of my dinner I would enjoy said cheesecake... Boy was I wrong... It was frozen... I'm really disappointed in what this place has become! Where are the standards that I know outback to have?!? read more