Absolutely the worst prime rib. Tough and full of Geisel. Service was great but food not estable

If your in the mood for Outback make the drive to the Warrington location. We gave them another chance, unfortunately during that year nothing got better in fact it got worse. Walked in around 1 pm on a Saturday and the place was maybe at 10% capacity. Clue # 1 Drinks took over 10 min clue #2 and the apps 30 min clue # 3 Atrocious ticket times for such a slow but let's see if the cook can make a simple burger..... waiting another 30+ minutes and received a over cooked dry hockey puck that was ordered med. fries were not brought with the and when they finally showed up they were cold. The most amazing part is the absolute egregious lack of attention by the wait staff and what appeared to be an assistant manager who walked by the table over 10 times with the burger on the edge of the table. NO ONE ASKED ANYTHING for over 10 minutes! I literally had to approach another person to receive any attention as the other 3-4 tables were visited by the staff repeatedly. The only shining light was the general manager Christina who did her very best to somewhat make the situation better. -1 stars read more

Outback Steakhouse - When staff walks by something this and refuse to make eye contact they need to look for a new profession. - Steakhouses Near Me - Gainesville, Virginia

We went here for a date night and the food was good and service was fine until the end. We asked for the check and then the computers went down and they couldn't print them. We patiently waited for them to get fixed but had plans we needed to get to. We understood it was out of their hands that the machine went down. We waiting for 20 minutes to get our check and we thought it could have been handled a little better. They could have comped something on our check or let us get a free dessert.. something to just be like I recognized that we had you waiting for 20 minutes. read more

We had the best service this evening from Mason, he was attentive without being over bearing. We enjoyed his service so much, we asked to speak to his manager and told Amanda how great Mason was. In a society that focuses so much on the negative, it was refreshing to be served by Mason. read more

Service was decent. The food was disappointing. I ordered a steak-medium. First time it was blood red. Sent it back. Came back medium rare. Either the cook didn't season it or it burned off during cooking. So on top of being too rare, it was tasteless. Ive never had a bad steak at any Outback Ive ever visited so this was quite disappointing. read more

We ordered takeout tonight. The husband was there early for curbside pick up. The food came out at 7:15 but pick up was 7:00 pm. Cold dry potatoes, lobster and salmon. Everything was over cooked and dry. I couldn't even finish my meal it was so bad read more

Outback Steakhouse - Cold dry lobster and a cold dry baked potato - Steakhouses Near Me - Gainesville, Virginia

Used to be good but lately very inconsistent. Second time in a row ordering burgers medium well and they arrived heavily under cooked. Raw and disgusting. There will not be a third time at this outback. At least if you go to McDonalds they actual take the time to cook the meat. read more

Outback Steakhouse - Outback burger medium well to go. - Steakhouses Near Me - Gainesville, Virginia

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shame on me. I went back to Outback, 11 months after my prior negative review. this time for takeout - two bacon cheeseburgers were part of the order: one medium rare, one medium. got home both burgers were raw and the fries were not cooked and ice cold. called back and after the 2nd transfer the young man said to me let me see what we can do. I told him to cook what I ordered and I would be there in 10 minutes. when the new burgers were brought out they had all the fixings, with mayo, on them but only one was supposed to have onions and the other plain. they offered to change the buns but I told them to redo the order properly. when they came out again (3rd time) they were cooked properly but the onions were on the wrong burger. the manager took responsibility for this. read more

We ate here recently and enjoyed our visit. The bartender created the right balance of flavor and strength in our mixed drinks, our waiter was polite and attentive, and overall the food was good. Three concerns: 1. ALL the restaurants in this area seem to suffer from a fruit fly or gnat problem. I don't know how that's possible but it's kinda disgusting. We did have a flying visitor or two hovering around our booth while we ate. 2. The bloomin batter is a tasty thing to behold and I'm glad to see it on more items than the onion. However, someone really needs to go back to the recipe and remove about half the salt content. Seriously, anyone over 40 should be very careful eating bloomin anything. If you don't already suffer from hypertension you probably will after a taste of bloomin. 3. Outback steakhouse is solely responsible for making me eat bacon for the 1st time in 8 years. For the record, I'm pescatarian so I eat seafood but nothing else considered "meat". I ordered the brussels sprouts. Brussels sprouts! They came out all roasted with a drizzly sauce and I thought ooh this is different let's dig in. I was three forks into this delicious treat when I realized I detected meat in my chew. Upon further inspection I began noticing the finely chopped bacon in the dish. I do not recall the menu listing bacon but I could've missed it. Either way I was pissed but also the train had left the station at that point so I finished what I'd started. What can a girl do? read more

I've had tow bad takeout experiences from the Outback in Gainesville. On 1/10/21 my husband and I ordered dinner, when we got to the restaurant at the time our food was scheduled to be ready, we had to wait while a teenager came to our car and asked for our name. He then proceeded to all of the other cars asking the same. We then waited some more before I got frustrated and went to the take out door to get my food. It was complete chaos and as a result the food was ice cold. No leadership just a bunch of teenagers trying to run an obviously busy take out section Though it was a fluke so I ordered lunch on 1/13/21, this time the wait wasn't bad but the food was horrific and I only ordered grilled shrimp and a baked potato. How do you mess that up? I'll tell you over cook everything, that's how! read more

She was the best waitress I ever had! Had an amazing time with my brother and boyfriend. The food was amazing and the service was just as good! Definitely want to Come back! read more

You should know, this Outback has no respect for your age, your military service or your intelligence or honesty. They have a rewards program but if you use it, you don't get your AARP, Senior, First Responder or Military or Veteran discounts. I will never go back. read more

Got take out. Steak was way over cooked and the sweet potato was tiny. The broccoli was good. Very disappointed. read more

Outback Steakhouse - Steakhouses Near Me - Gainesville, Virginia

Bryce was our waiter and he is the best. He was very attentive to drinks. He helped with all of our special request. He didn't leave us waiting at all even though he had other tables. He was very knowledgeable of the menu. We hope he is working the next time. We will ask for him again read more

Not really clean! The service was ok and food wasn't good! I won't go again to this location.

We were excited when we found out there was now an Outback close to our house. We finally placed a pickup order tonight, and I was very disappointed with the food. I have fond memories of Outback (as far as big chains go). We ordered a rare ribeye steak because we know steakhouses tend to overcook steak, especially to-go, and this had barely any pink...it's medium at best. The flavor was okay, nothing to write home about. My sweet potato was so overcooked and wet that it was inedible. Half of my fries had juice all over them so they were soggy by the time I got them.The mushrooms also had a weird flavor that reminded me of TV dinner meat loaf sauce; it grossed me out. I am so disappointed that I really don't see myself returning, especially with better quality steakhouses close by. Save yourself the trouble and go somewhere else. read more

This place was not very good before the pandemic and now they have gotten so much worse. Customer service is bad, service is slow and the orders are almost always wrong. You would think the manager should take a look at some of the bad reviews and at least try to put forth a little effort. Save your time and money and go to McDonalds. read more

This place is hit or miss, it seems to make a difference based on who is working that night- I've had some perfectly acceptable meals from this location, tonight my meal was sub-par. I realize that many people who love steak think that having it well-done is the worst thing you can possibly do... but I feel that does not excuse burning a steak. I asked for it well done, not crispy charred. I have eaten many well done steaks from Outback over the years and this was the worst one I have ever had. To the person who cooked my steak: Do better. To the manager: might be time to retrain whoever was cooking tonight. read more

This is my last try with Outback Steakhouse. I work in the restaurant industry myself and have never been so disappointed time and time again. The food sucks, items are always missing. Today I got wings for lunch and asked for two sides of ranch. One of them looked like this and smelt horrible - it was definitely expired. Will not be returning, step your game up outback read more

Outback Steakhouse - Expired ranch - Steakhouses Near Me - Gainesville, Virginia

Excellent food and service. The kids loved it as well, which we all know, the kids are the hardest to please

5 Stars because we got exactly what we expected to get from Outback. The servers and hostesses are young but we're working and trying really hard to do a good job. Hats off to them for effort. Obviously they're new. We each had a couple beers for less than $5 a piece cant beat that when your out. The bloomin onion was exactly what I was going there for ( guilty chain food pleasure) Porterhouse was cooked perfect. No complaints. Go there expecting to get what you get at Outback. Overall good experience. read more

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Had an AMAZING experience! Connor was our server and he kept everything in order for our big group! The food was hot and tasted delicious!

The foods ok, but every time we order takeout they forget items. First time, they didn't give us dressing for our salads. The second time, they didn't send a baked potato and forgot the salad dressing again. Whoever owns this franchise needs to hire a new manager. read more

Outback Steak House - Manassas/Gainesville Va - Went for Lunch dinner 11 Nov 2020 - social distancing and masks were required. Our server quickly brought out water and asked if we had any questions. We ordered drinks and cheese fries for an appetizer. Server came back with drinks and everyone ordered, being last I asked the server if they were serving Prime Rib he said yes so I ordered the 16oz med-rare. The appetizer came out picture perfect and was great - lots of flavor. Our main course arrived, everyone was served but me, they asked with I had ordered. The server brought out my meal, was a ribeye steak not prime rib, I explained what I had ordered, the manager came out and told me that they did not have prime rib yet and the server was wrong, they both apologized and gave us the cheese fries on them. If I knew they were not offering prime rib I would have ordered something else. Everyone had a good time and the rest of the orders were right on point. All meals were flavorful even my steak; just wish they knew their menu better. We were happy overall and will be back for another meal. read more

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Ordered takeout and waited at curbside for pickup. Cheese fries had burn cheese and ended up being really dry. Tab was about $100 bucks and no bread at all. Wings were excellent, steak was good, burger was good but the Coconut shrimp had smaller shrimp then other Outback Steakhouse but still yummy! The worst part about the curbside pick up was that I was pressured to leave more than 10 % when I was asked how much gratuity I would like to leave. I said 10% and the reply I received was "well this is more then $100 dollars" ( I left 20% tip for pickup ) wtf !!!! This is a freaking pickup you fool! Next time if I decide to pick up it will be 0%! For your foolishness ! I hope this outback gets their act together! read more

We were a table of four. We ordered the blooming onion as an appetizer, three steaks and a chicken for entrees. The blooming onion was fried with bits of paper still on it. When we realized the problem, we reported it to our server (who was great, and did a good job). When the manager came over (we did not ask for him, just returned the appetizer), he tried to tell us the paper we tasted was onion skin, not paper. Both my husband and I both got some in our mouths and it was definitely paper. What was upsetting was that he cane over with excuses and never apologized. Whether it was paper or the "skin" (it was paper), it was an error on their part. My husband was not upset about the mistake but the lack of responsibility. The dinner salad and mixed vegetables tasted metallic and not fresh. The steaks were great and cooked to request. Not sure if we will go back though. read more

So happy to have an Outback in Gainesville! The new decor is awesome and refreshing. We sat in the bar and Mark did a great job suggesting different wines and cocktails that would pair well with our meal. I really enjoyed the mango lemonade. The ribeye was soooo good! Props to the kitchen! Service was on point, even the manager Jason stopped by to check on us. Keep up the good work guys! We will definitely be back! read more

Came in for lunch today and wow the food was amazing and our server Sam was probably one of the best waiters I have had in a very long time! I don't know why there are bad reviews for this location they are a new location and all the staff are very friendly and the food was cooked to perfection. read more

We went in last night for a celebration dinner, and it was our 1st time at this new Outback location in Gainesville. I am so impressed with the service, food, and bar drinks. We were seated at a table by the bar, our server Mark was great; Very attentive but not overly. 1st I ordered the Gold Coast Rita (Margarita) and it was awesome! Everyone knows margaritas can be hit or miss and it was one of the best ones I've ever had. Literally on the level of Sweet water tavern and Coastal Flats bar drinks, made to perfection. I kept saying how well made the drink was. Next our blooming onion appetizer was cooked perfectly (not the usual soggy greasy we've gotten at other Outbacks) it was crispy and so good. Our entrees came out and everyone ate everything on their plate. The filet mignon and lobster was sooo good, filet was cooked exactly as we asked and the lobster was not over-cooked and had great flavor. Even my mixed veggies were cooked to perfection. We all raved about everything the entire meal. Someone else got the grilled Salmon and said it was great too. Everyone's plates were empty. Last I saw a pretty purple martini at the bar counter someone else ordered (their Blackberry martini) it looked so good so I ordered one too. I really must say the bar drinks were made to perfection. I don't have to go to Centreville or Fairfax anymore for a nice dinner and well made drinks. We will definitely be back and hopefully get Mark again as our server. Wish I would've taken a picture to go with this review, but we were too busy eating and drinking. read more

Service was painfully slow. The server seemed out of it. It was 10min to get a drink order in, more time for them to show up. The server asked if we wanted bread and then kept forgetting to bring it. When the bread finally arrived it was stale. Food took more than 30min to arrive and the steaks were not done as asked for. The asparagus was mushy and inedible. The baked potato was cold. They were out of a side that we ordered and Outback waited until the food was delivered to let us know. No one asked about refills on drinks and we only saw our server once and they barely said anything. The server asked if we wanted dessert but we declined since we had already been there for 90min and we didn't have another 45 min to wait for them to get dessert. This was our first and last time there. There are much better places in the area. read more

Coldest steak and baked potato I have ever had. I really can't be leave it but it's true. I got a 2 minute steak at the old pros table and that steak was hotter than the bone in rib-eye I got here. The bake potato was so cold I couldn't get the butter and sour creme to mix with the potato.really thought this place was going to be worth coming to but that's all out the door. Guess it's back to Centrevilles outback. I really didn't want to give this place a one star the service is really bad. Your best bet would be to stay away from this place. The waitress took our gift card then then didn't bring it back, it still had 41 dollars left on it. Really unreal at this place. read more

This was our second visit at the new Gainesville location and it was another wonderful experience. Our server Brittany went above and beyond providing attentive service and the food was fantastic. read more

Food is good. But curbside take-away needs to get it together. Been here a few times and they can't seem to bring your order out when it's ready. Very disorganized. read more

It is my second time in this location but this time the service was the best, I had Devon as my waiter he's very friendly, patient and he made sure we get the best customer service ever. He recommended the outback-style prime Rib and now is my new favorite read more

This location is the closest to our home and for a while, they were absolutely spectacular. Then came CoVid and everything seemed to fall apart. But the "takaway" service suited us with tasty foods when we needed beef. Then, CoVid eased up and we started going back. Although the staffing was meager, they did a good job if we were not in a hurry. Then, back in September, they had a problem with their air conditioning and the place got so cold, we couldn't sit there long enough to finish our meals, so we got boxes, took the food and departed. In October, the problem appeared to be solved and the food and service were back to five-star levels. BUT, last week, on December 7, we decided to get some beef for lunch. We walked in and, inside of the time it took to get us seated, we nearly froze our collective (if you know Russian, you know this word) off. The outside temperature was about 50°F and the temperature inside was about 40°F. We could not sit down on those very cold seats for a meal. We politely told the greeter that we couldn't eat there because it was much too cold inside and he just gave us a shrug, a wry smile and agreed. We will NOT be going back until the AC / heating system is fixed. We will continue to check this website for reviews and maybe, in a couple of months, we will go back. It WAS our go-to steak restaurant, but we are now trying other places in the hope of finding something where the ambient temperature is higher than the outside winter temperature. Hopefully, somebody in Outback's management reads this. BTW, we ARE rewards members as well. read more

Ben and Allison were awesome! Quick takeout service was much appreciated and of course, very tasty!

It's very bad experience, very bad and ugly management, disrespectful and very bad service I'm a very loyal guest of Outback Steakhouse and usually I dine in with all my family every Sunday- Today I made a reservation for 10 people and 3 kids under 10 years old-and I call ahead two hours before arrivals. when we arrived they set us on one big table for 10 people and they set my kids on separate table on other side away from us, when I asked the manager if they can set our kids on the table next to us- they said no they can't set that table for safety reason to follow the rules for COVID! I said this is my kids, one family and there is no risk to set next to us. But the manager said no. I respected that and let it go. 5 minutes later the host set that table next to us for other customer, I was wondering! Why they refused to let my kids to set next to us and it's okay for them to have other people on that table. When I asked for the manager and ask him why that happened he said to me that if I don't like it I can leave, I get very upset and there is other lady manager came out and she was so rude talking to us with disrespect. It's so ugly and very bad service I have ever had in my entire life and never come back to that Outback Steakhouse on Gainesville. read more

I have tried this restaurant several times in hopes that the food preparation would improve. My order has NEVER been correct. I have always had to return for missing items. On a last attempt, I placed an order last week hoping for an improvement of food and service. I was highly disappointed! The food was cold and horrible. My baked sweet potato was so raw that I couldn't penetrate it with my fork. I believe things can go a little wrong sometimes but not every time! read more

Be warned and trust what I am writing. Honest review after 4 visits! Hospitality and servers try there best to please patrons. Management and servers weren't knowledgeable of the menu and specials that were being offered at their location (online website offers). The most important feedback to pay attention to is the food. After 4 visits..each visit our food was either over cooked or tasted like microwaved left overs. Took my family in for a meal today and after spending $137... I felt like I was robbed and should have gone to Chili's or BJs. Each member of my family stomach hurts and upset. Currently in the process of taking an anti acid for my stomach. I highly recommend that you take the extra 20 minutes and drive over to the Clifton location if you must have a quality meal at an Outback restaraunt. Corporate headquarters should retrain the current chefs employed at this location. Asked to speak with a manager about the food and ask why he couldn't honor current steak n chicken prices listed on website for Gainesville..he never came, but spoke to the server 5 feet away from me and blew my request off. Beware and eat at your own risk! read more

Went to Outback today and the service was incredible. I had never been to an Outback ever in my life and my first impression was amazing. I had Sara H as my server and the service was extremely welcoming, super nice, very understanding and she had knowledge on some of the foods on the menu when I asked about what I should order. Cassandra, one of the managers stopped by to make sure everything was going as expected and it surely was. Shelby and Sarah were also super nice and kind to us as they are some of Sara's coworkers. I will definitely come back and ask for Sara again as she made us feel super welcomed and cared for and she gave us a super friendly vibe. (: read more