Outback Steakhouse - Durham, North Carolina We visited earlier in the evening than my usual late-night stops, and it made a noticeable difference in the overall experience. There was plenty of parking available, which is typical for this location. Upon entering, we were immediately greeted at the host stand and promptly seated in a booth without any wait. Our server came to the table right away and remained extremely attentive throughout the entire meal. Both entrées were cooked perfectly, exactly as ordered. At one point, what appeared to be a manager delivered our entrées to the table, checked on us, and thanked us for coming in. That extra level of engagement didn't go unnoticed and added to the overall experience. About halfway through our visit, a large party--easily 30 or more people--arrived, and our server ended up taking them on as well. Even with that added pressure and clearly being in the weeds, she never let our table fall off her radar. She continued to check on us consistently and stayed engaged through the entire experience. We paid using the table-side payment device, but unlike some past experiences at other locations, she remained present during checkout--asking if we needed a paper receipt and confirming details like entering a phone number. That level of follow-through stood out. Going earlier in the evening versus closer to closing made a significant difference in service quality. This visit was a clear step up in attentiveness and overall experience. read more

Outback Steakhouse - The Delmonico ribeye - Steakhouses Near Me - Durham, North Carolina

Had a late lunch/ early dinner with the fam. Decided to give outback a try. We were seated right away. Love the atmosphere and decor. Everyone was super friendly. Our waiter came to check on us a bunch which was nice. We got the wings for a starter. They are so freaking good. I'm gonna order some next time I have a party. Prime ribs was pretty decent. Seasoned on the outside and perfectly cooked. I couldn't finish it all so I had it for a snack later. lol We always have a good time at outback. We will be back for sure! read more

Outback Steakhouse - Prime rib - Steakhouses Near Me - Durham, North Carolina

While driving past this establishment, someone asked how is this still in business? My unscripted response was "boomer night out!" Since then, this has become a colloquial phrase used with my friends and we decided to check it out to see what the fuss was all about. Boomer night out and Outback Steakhouse did not disappoint! I highly recommend buying discounted Outback Steakhouse gift cards from Costco to save some money because who can afford to pay full price (in this economy)! The restaurant was busy but the staff were accommodating to my group of 10+ and the food was hot and fresh, the cocktails were nicely priced (although lighter on the alcohol). read more

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Solid Experience with Great Service, Slight Miss on the Steak I recently dined at Outback Steakhouse and ordered the filet mignon, requesting it be cooked medium plus since my last "medium" order was closer to rare. Unfortunately, the steak came out more medium well this time, which wasn't what I had hoped for. I didn't send it back because I didn't want to disrupt the flow of the evening, so I did my best to enjoy it. On a positive note, the wedge side salad and sweet potato were absolutely delicious--fresh, flavorful, and well-prepared. What really made the visit worthwhile, though, was the excellent service from Akine and Shareef. They were both attentive, friendly, and professional, which helped balance out the slight disappointment with the steak but the ambiance was on point with the vibe. My only suggestion would be to ensure the kitchen staff understands the nuance between medium plus and medium well. It's a small but important distinction--especially when dealing with premium cuts like filet mignon. All in all, it was a good experience. With just a bit more attention to steak temperature, it would've been perfect! read more

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Service: Our server, Eddie, was attentive without being intrusive. The manager also checked in with us to see if we were enjoying our meal. Food: The salad was deliciously fresh, my steak was cooked perfectly and the baked potato had ample butter and sour cream. read more

I've given this place three chances, and each visit has been the same. The staff consistently seem unhappy, the bill ends up higher than expected due to upcharges, and the food quality feels more "semi‑solid" than satisfying. If you're hoping for a good deal or a reliable experience, you're better off going elsewhere. The bartender is super nice but likely overworked. read more

Great Alice's Spring Chicken, sirloin had great flavor and awesome server Joann!!!!!! Cocktails were delicious. read more

Outback Steakhouse - Great steaks, Ahi Tuna, raspberry cheese cake and specialty cocktail Tiki Bandit. Awesome!!!! - Steakhouses Near Me - Durham, North Carolina

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I visited this Outback location as part of a group of about 25 people. Now, I used to be a big fan of Outback years ago and always said that whatever I ordered was the best I'd ever had until several years ago when things appeared to have changed. Food wasn't as good, service level was abysmal and it just wasn't worth the money any more. My experience at this location restored my faith in Outback Steakhouse. We ordered numerous appetizers and all were scrumptious, especially the coconut shrimp. It was like cotton candy! The salad I got was crisp, fresh, and cold which I like. I also ordered the Alice Springs Chicken, which was warm and gooey with cheese and bacon, and honey mustard dressing. Everyone was remarking about how good their entrees were as well. Nobody had to send their steaks back because of cook issues like I have experienced plenty in the past. Out of all of us present, nobody had even one bad word to say about the quality of the food, service, or their experience. Great job and I'll surely think about this location when I'm back in the area. read more

Food was fresh and delicious! Wings , coconut shrimp and side items. To go order on time. Friendly staff. read more

Service was much slower than usual, but forgivably so. Food was shockingly bad. Ordered a ribeye medium rare--like I have done probably a hundred times before. Say one thing about Steakhouse-- say they know how to deliver a consistently decent steak! (Usually.) Steak took about 45 minutes to come out and cook was medium-well. Sent it back and after another 35 minutes another steak came out, also medium well, but this time with no sear and so over-salted that I can feel my lips burning just thinking about it. Loaded baked potato was shriveled, dry and under-garnished. Sauteed mushrooms were repulsive; something that went into them had been seriously burnt. I'm assuming/hoping that there was just some sort of crisis in the kitchen tonight, and things will be back to normal soon. read more

Food was GREAT. Full of seasoning but not too much. Easy to customize my order (picky eater). The waiters were friendly & attentive. & understood dining with kids (HUGE plus!). read more

Outback Steakhouse - Kids steak and Kids Fruit - Steakhouses Near Me - Durham, North Carolina

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1. I ordered on-line for delivery and when I got the confirming email, it was NOT what I had ordered. I called and got a person in take-out/delivery and explained the error and she was rude, hard to understand, and simply acted as if it was my fault. 2. I was told at 6:26 that it would be 47-57 minutes for delivery. I called back at 8:03 and was told by a manager, Sam, that my order was sitting there, but that he could "force" the delivery service to pick it up for delivery. I asked for a refund and he said no, and that it wasn't his fault. He put me on hold, and it finally rang back to him and said it would probably be around 9:00 for it to be delivered. That's almost THREE hours, and he had already told me it had been sitting there in the bag since shortly after I ordered, so it had to be cold and inedible. 3. I finally insisted that I wanted my money back, and a written confirmation that it was being refunded. I understand being busy, but I ordered at a reasonable time, the website got the order wrong (which Sam told me was not unusual), and the restaurant did nothing to provide a reasonable service or compensation. They failed in every way. read more

Always have pretty reliable experiences at Outback. You know what you're getting and what to expect. The bloomin onion was great as always. the caesar salad was delicious, and they gave us extra dressing. My friend's steak came out pretty rare and was cut wrong, and they offered to make his whole meal over, which was so nice of them. Overall it was a peaceful dinner and everything was delicious! read more

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Disgusting! Mushrooms were wet! Crunchy breading wet insides. Like gush in your mouth wet! Dipping sauce had a hair sticking straight up ! Told the Mgr, she brought new but no way of knowing if the sauce was from the dame contaminated batch.... Waitress never said a word. Tried to get her attention for mustard she made eye contact, rolled her wires and walked away. Alice spring chicken was over done but bacon was raw. French fries still cold on the inside. After the Mushrooms I was just going to eat it and leave, finally got the waitress to stop... asked for mustard...dipped French fry in mustard and a long wiggly item came out!! I almost vomited right there. Told the manger again, she didn't care! She said ok I'll may throw your meals away and take them off the bill. No I'm sorry, nothing... but basically kiss our a $ $ and leave.... Do not recommend... read more

Celebrated a family member's birthday - we chose this location- one of our favorite steak houses - Excellent service & hospitality-- juicy tender ribeye entrees with a side salad - baked potato- so much food - a to go tray was necessary. Even though it was busy - our server was friendly & efficient- plus hardly no wait time for our food. Different team members brought our food and whatever else we requested. The hostess greeted us warmly and opened the door for us. The parking lot is level - easy access from vehicle to the entrance- A great location situated in Durham NC - close to Chapel Hill & major interstates and routes read more

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Outback has the best wings in America. You always get A1 customer service as well. I enjoy the atmosphere and food every visit. They never disappoin. read more

Took my niece here for a quick date and we had a good time. Service was top notched but baby that food was not! My niece enjoyed her pasta but my shrimp was cold, my steak had no flavor and those Brussels sprouts tasted weird. read more

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Not the usual good service here. No refill on the tea. The steak itself was quite good. read more

Outback Steakhouse - I thought salads were green! - Steakhouses Near Me - Durham, North Carolina

What a terrible experience. The location wasn't busy at all and we started off with a long wait time, for any service. When the server finally arrived, she was grumpy, but reasonably polite. We ordered food, one steak arrived freezing cold and was sent back straight away. It arrived back, a tad warm, but not like it should've typically been. the baked potato looked like it was smothered in oil, looked and tasted old. We began to "eat" Out other steak, was also just warm, but was very hard to cut even with a steak knife, it was not any sinue it was just hard. I then moved onto my baked potato and on my 2nd bite, I felt something hard in my mouth, It need broken my tooth off. I took it out, only to find a "SCREW" in the food. I called the server to call the manager. She finally arrived after 5 minutes and I showed her the issue, to which she apologized. I told her I felt sick and wanted to throw up just thinking that this was in my mouth about to be swallowed. I told her that I would not be paying for the food and that I would be leaving. She said that was ok to do that. I asked her if it was her what would she have done/said, I was told that she would've told the server and asked for a replacement. Her attitude towards me and my family was condescending and damn right rude. I asked her if this was her would she pay for it, to which I was told "yes". Her approach to it was non caring, didn't give a crap. Either way, I asked her does she want me to pay for it, to be told, "well you dont wanna pay for it, so what can I do" If I was in her shoes, I would've have shown some empathy, and telling my customers that this issue would be dealt with swiftly, with nothing to pay. So, I ask.. Bad food, Metal Screws in customers food. What kind of operation is being ran there? I feel ill. this was my first, and now last experience at outback, I will never go again. I have also logged a complaint with HQ. read more

Outback Steakhouse - Steakhouses Near Me - Durham, North Carolina

Praises to Manager Tyrone today! I returned from visit last week to get a slice of cheesecake I forgot to take out. He was so gracious, pleasant and smiling, even in the midst of serving a surprise busload of patrons. He made my day! I am telling my friends and we will definitely be back soon! Thank you so much. GH read more

My boyfriend and I went to Outback ( on a Saturday) around 9:35 PM, hoping to enjoy a nice dinner together. The restaurant closes at 11, so we thought we had plenty of time. But the moment we walked in, the hostess gave us a look that made us feel unwelcome. Throughout the meal, the servers were clearly rushing us, and it honestly ruined the whole experience. We felt uncomfortable, like we were a bother for even being there. It's disappointing because we really just wanted to relax and enjoy our night, but instead we left feeling unwanted. read more

My friend and I came on a weeknight for dessert. He was hyping up Outback's brownie sundae and I knew I had to give it a try. We ordered the Chocolate Thunder from Down Under and it's honestly one of the best brownie sundaes I've ever had. The brownie was warm and rich, and tasted amazing with the pecans, vanilla ice cream, and whipped cream! Overall, we had a great experience and will definitely return for our next dessert run! read more

Outback Steakhouse - Chocolate Thunder from Down Under - Steakhouses Near Me - Durham, North Carolina

Last year found plastic in food, this year they are not giving full cups of dressing or sauce unless you complain

Really disappointed in my visit last night. I ordered the wings and they were overcooked and the size of them, highly disappointed. I was cautious to send them back because the bartender was very passive aggressive. Something was clearly off as there appeared to be some tension with her and the manager. I ordered the pork chops and always enjoyed them, but, again way overcooked amd was not asked how i wanted them. Soda was flat, but again didn't want to say anything...when paying. I was not asked if I was member of their rewards program yet the person next me at the bar and she was.... not sure I would sit at the bar again or eat there...extremely disappointing read more

Outback Steakhouse - Steakhouses Near Me - Durham, North Carolina

We were in Durham recently for a visit to Duke Medical Center. The "patient" for our trip decided he was in the mood for a steak, so off to Outback I went! It was just around the corner from our hotel, so I sat at the bar and enjoyed a beer while our order was prepared. We all ordered Victoria's filets, along with baked potatoes and salads. The order was perfectly executed, which doesn't always happen for takeout orders. Steaks were cooked exactly as requested, baked potato toppings were correct, and the salad dressings were just as ordered. I was very impressed! Most importantly, the "patient" who chose Outback was super happy with his meal. When we return, we'll definitely visit this Outback again. read more

Awful experience. Rude server. Got both of our orders wrong. Food undercooked dangerously so. This is Durham. Stay away from anything north of I 40. Do not believe the positive reviews here on Yelp. Likely fake. read more

Overall it was a decent experience. I do recommend getting the bloomin burger, it was cooked perfectly and the onions on it were very crunchy so I knew they were fresh. The ribs tasted great but we did find that piece of plastic in it. We did not complain but we did let the waitress and manager know it was there. Our waitress' name was Kennedy and she was handling so many tables and she did fantastic with such a great attitude. If you like fruity alcoholic drinks you will love the blueberry lavender lemonade. You could barely taste the alcohol. We did have a long wait at the hostess stand, no one came and greeted us for about 5 minutes. Luckily after that the service was good. read more

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We went for the Wednesday special; 6oz sirloin and a side. The food wasn't all that but not bad for $14. The wait was a long but our waitress was great. read more

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I'm visiting my family back home in NC and I really wanted a steak so we decided on outback. We came around 5 so they started to get busy but we were seated within 5 minutes. Our waitress Arianna was quick and ready to serve us. We did wait quite awhile for our food to be served even though we were some of the few that were seated first. Our food was fairly delicious, although my steak was slightly overcooked. The ribs my grandma ordered were overcooked as well because it didn't fall off the bone as it usually does. My favorite thing I ate was my Tasmanian chili. I order that every time I come. I also love the bloomin onion that my parents ate but since I'm keto, I had to say no this time they got my daughter the chocolate thunder from down under for dessert since she finished her food and boy did it look delicious! I have such a sweet tooth so I know what to get next time I have a cheat meal! read more

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Awesome lunch time experience while in Durham, NC. The Yelp ratings were not high but we decided to give then a try, they didn't disappoint at all. We were seated promptly and given our menus. I haven't eaten at a Outback in yrs, so I was a little excited to eat here. Our server was on point the whole time. The warm wheat bread with butter was so yummy. Our food came out in a timely manner and was delicious, the drinks from the bar were good as well. We had a blooming onion, coconut shrimp, chicken and shrimp tacos. Sometimes you jus have to roll with it, glad we did. Yes I shall return in the near future to any Outback for a foodie experience. They do give a military discount. read more

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First off the service was great! Our waitress was very nice and super fast getting our food to us. The food was hot and well prepared. Please don't get the spicy meatloaf. Two hours after eating I became sick off the meatloaf. Very upset stomach and had a dreadful night at the DPAC Center. read more

I've ate at lots of Outbacks in 3 states This was the best yet Food was excellent and the staff was the nicest and friendliest I have ever saw read more

Hospitality was great, food was delicious and drinks were amazing I enjoyed my time here !

Nas A was a great server. He was able to handle our needs wonderfully despite having to deal with some pretty rude customers. The food was also great as always! read more

Brittany was a terrible server. We had to leave without having our meal. She did not come and check on us and then she wanted to blame another table for taking too long to order. I think giving her an hour was enough time to get it right before we left. If you go there to eat just ask not to be sat in Brittany's section. read more

Burger was not well done! Too much money to order curbside to get home and food is not done read more

Outback Steakhouse - Burger was raw inside! Too much money to get home and food is not cooked properly - Steakhouses Near Me - Durham, North Carolina

Good: ease of ordering through Seamless. Food was hot and tasted great. Bad: the curbside attendant was not personable. She walked up to my car and when I rolled my window down she literally just stood there with this look on her face as if she was saying "okay say something." I had to tell her twice who I was. 3 cars that drove up after I got there received their food before I got mine. Finally my food was brought to me 7 minutes late. I drove all the way home. Missing items: extra sour cream and I didn't have any at home. Big issue: chicken was undercooked. I ended up having to cook it a little longer myself. read more

I've worked for Outback Steakhouse for over 3 years, but I only spent about 7-8 months at this store. While working there, I've literally seen the owner of this store drop a steak into a cardboard box, then pick it up and serve it to her customer. The dishes were rarely completely clean. Sometimes servers would clean the dishes with table cleaner just to have clean plates to give to guests. One time a very polite homeless man comes into the restaurant & she refused to give him a meal. I decided to buy him a meal myself and all she is worried about is that he "can't be laying his head down on the table." She would never take accountability for anything that went wrong. There are a lot of great people that work at this location, but the store owner is very selfish and cheap. It seemed as though she doesn't mind cutting corners or disrespecting others if it benefits her. Like who gives their customers rough brown hand drying napkins just to save money, then claim that you're better than Applebees. read more

I come to this outback all the time for the ribeye and the wings. My steak is always juicy and seasoned to perfection and the kookaburra wings have the best flavor especially if you get spicy. Always meet some good people sitting at the bar and the drink specials are pretty good too. read more

Outback Steakhouse - Kookaburra Wings - Steakhouses Near Me - Durham, North Carolina

The service was 5stars. Everyone was friendly and got us what we needed. Appetizer: chicken wings were flavored deliciously and cooked perfectly with a crunch like how I like. Fresh clean long celery sticks and delicious blue cheese dip. Entree: steak & lobster. Medium rare steak was on point. Lobsters weren't worth $25 for two tiny tails tho. Wish it was better seasoned or larger. Sides: potato soup with bacon and cheddar was very delicious. House salad was great, your typical salad nothing too special. Bake potato well done but mix veggies were plain to me. read more

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