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    Ottolock

    2.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    2 years ago

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    Camping World RV Parts & Supplies

    Camping World RV Parts & Supplies

    2.6
    (112 reviews)
    0.3 mi

    Curtis and Rhonda at the customer service desk went beyond regular service. They worked with us to…read morehelp us figure out an issue we contiuned to have. They pin pointed the issue. All is good. rating Is a 10 and will Continue to shop with them

    So I called to book an appointment for my first travel trailer that needed some fixing. I asked…read morethem to fix the leak behind the toilet and to replace the faucet because it was leaking all over. When I arrived bill set me up. I backed up my trailer and left it with a mechanic. I went and got lunch at Carl's Jr. 20-30 goes by and I came back and talked to the mechanic. He pointed out some things that was wrong with the trailer. The leak I mention and needing a new faucet. He said they should be easy fixes and replace. He also told me about my city water having a leak that might need to be replaced. I said ok I have to get back to work and ask him how much. He said he doesn't handle the billing bill does. I dropped it on a Friday and got a call on Tuesday. He sent me the invoice. They charge me 1 hour to check the faucet that I already told them need to be replaced. And .5 hour at checking the toilet. I was already aware of and he only spent 20-30 mins too and got all the info he needed already but they want to charge me 199 an hour at 1.5 hours..... I asked if those will be included in when they repair / replace it. They said no they another 2 hour of work... I felt ripped off and scammed.

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    Ottolock - bikes - Updated July 2026

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