Usually a five star rated store in my book …read more Today's experience was challenging. I waited 20 minutes on a line with 6 customers (and 2 cashiers) while there were several employees moving in a Brownian Motion pattern. When I alerted the staff to the issue of the long wait at the checkout counter, they were able to deploy 2 more cashiers within a few minutes. Hoping for a better experience next time.

Wow. Great selection and great staff. We were greeted within minutes. Ted was knowledgeable…read more Extensive shoe selection will have us coming back. We were able to compare brands from Keen, Oofos Danner and Xero.

I get more personal attention on this web site than at most bike shops.They make recommendations…read more(that, with experience, I've come to trust) not just on sizing, but on particular items and brands based on your interests and climate. Also, they ship quickly by priority mail, and are very understanding about the occasional need for exchanges and returns. Not sure I'll bother to buy bicycle clothing from anyone else.

What amazing customer service when I ordered a specialized kit they designed for a local club in…read moreLA. I did this over the phone, Donny and I figured out the best fit based on measurements of my current kits and he did great with his sizing suggestions. PLUS - I i got it in 2 days. I loved the kit so much I ordered the long sleeve jersey on a separate order. If you are looking to have someone develop a kit order, I'd come to these guys FIRST! I was grateful that they worked with me on an old order.

Kool Stop makes some of the finest brake pads for nearly every brake that has existed for the past…read more60+ years and they make them right here in the U.S. Just got a big order for the shop and it was professionally packed beyond what I have normally seen. Their whole staff is super friendly but got a chance to meet Tim who is running the show (and helps elderly folks in his spare time) and he is just an absolute steward of the industry and really a stand up person. If you are getting pads, trust me go with Kool Stop you will not be disappointed. Excellent pad compounds that stop better and last longer and their Tire Jack has saved me many times on some tough to mount tires. Plus if you have a vintage brake they probably make pads for it currently. New new stock for those Weinmann 6 dots or Shimano Adamas AX brakes and many more.

Henry Ford once said a customer could get his Model T in any color as long as it was black. But now…read morewe have cars in every color. It used to be that way for bicycle brake pads too. And now we have brake pads in multiple colors. Not for aesthetics, but signifying different formulations for heat, rim type, wear and for Oregon rain. The founder applied a knowledge of specialized industrial friction compounds to bikes for the first time starting in a garage in 1977. I've been using the salmon formulation for rain on hills. It is for survival when going down SW College with greater than a 30% grade. You can get these at local bike shops. Kool Stop is one of Portland's world renown bicycle or bicycle parts makers - cool!

Laura had too much knowledge of the camping area, she walked me throug the supplies that I needed…read morewith the list of items that I had in my phone, this winter we re going to Mt Hood my family and I and Laura helped me to get everything we needed. I got a lot of stuff at a very affordable price, and we exchanged some coupons also.

Went to buy new shaft for my driver Josh customer service was behind expectation very knowledgeable…read moreand professional we try a few on the monitor hitting ball and find the one I need it Josh is your guy if you're need golf equipment Thank you very much Ray

What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Don't know if licenses are mandatory.I never got a response from them.Ebikes seem effective but I…read moredon't know if it's allowable.

They were helpful. They recommended we go for the electric bikes for our trip on Historic Highway…read morefrom Hood River to Mosier. We rented Trek mountain bikes. The bikes were great but at 70plus years electric sure would have been easier. They lent us the lock. Fun day.

I cannot say enough about the entire staff of Mountain View cycles. not only did they help me out…read morewhen I was in a bind with my bike, but every single person I encountered was very friendly!!

I had a problem and we had some miscommunications, but I got a call back and we sorted everything…read moreout. Thanks for paying attention to your client's issues!

We had exercise bike that two other service people could not fix. They service guy Phil got right…read moreinto it and found the problem. They were quick to respond and We're very professional in their service. I appreciated the time to explain the problem and the fix.

Allow me to start this with a profile of who I am and my interactions: I have only been in this…read moreshop 3 times in the past 10 years and let me defend that by saying that I live 1,000s of miles away from Portland. Okay... each visit I have made here has been flawless. PDX is a bike town, that's no secret... so competition is stiff and I have my favorite LBSs, for sure... this happens to be one of them. I am thankful that they carry Selle Italia products. Namely, the SLR Ti Superflow saddle I wanted. They even took time to ensure I was purchasing the proper width saddle. This shop is easy to get to AND they have decent sized parking lot right outside the front door. Thanks, guys. I will be back.

Customer service here is top notch! They are extremely helpful, knowledgeable, and offer a…read morewelcoming environment for cyclists of all levels. In other popular cycling stores in Portland I have been ignored and dismissed which led to buying things that didn't work for me. At Cyclepath they ask me if I need help immediately upon entering and listen to my questions thoughtfully to provide me the best recommendations. Their saddle library program is also amazing and has helped me tremendously in understanding what works and doesn't for my body.

Good inventory & maintenance dept. Friendly & knowledgeable staff . Free test rides , no sales…read morepressure , back what they sell. Rather expensive charge for assembly but now I see they include first tuneup .

We had a problem with a bike, that wasn't an e-bike and went to see if they could fix it, and they…read moredid in less than a day. The staff was great and friendly and did a good job fixing the bike

Mitch is a cut above the rest. If you are looking for customer care and quality service, this is…read moreit. I called, and he responded within minutes. An appointment was booked, and he texted to let me know he was on his way and how soon he would arrive. Absolutely on time. He serviced and repaired two 28-year-old Performance Mountain bikes. When he was finished, they were literally better than new. One bike needed no new parts, just a tune up. The other needed a new brake cable and tune up. The work was completed in just over an hour. Mitch test drove both bikes and had us do the same. He also adjusted heights, removed an unwanted set of pedal covers, and gave us tips on shifting. Kind, professional and financially reasonable. Mitch is a rare breed and a breath of fresh air! Look no further.

Can I give more stars?! I've been working with Mitch on various repairs and projects since 2021…read more He's excellent, and so much more convenient than going to a shop. Highly recommend!