I cannot say enough about the entire staff of Mountain View cycles. not only did they help me out when I was in a bind with my bike, but every single person I encountered was very friendly!! read more

My Pivot Shuttle SL "died" on me. Byron went the extra mile, even called Fazua in Germany to get the right parts and get it fixed. Thanks so much, Bill read more

Good shop for basic repair and services. You may get different versions of what they can do, or different estimates, from different staff members. read more

Great bike shop. Employees greet you when you enter. Very helpful and pleasant. Would recommend this shop!

Outstanding LBS! Friendly, knowledgeable, thoroughly professional staff, and an excellent selection of bikes and gear. I was in the area on business and called ahead to rent a road bike. They set up a like-new Trek Domane with my pedals and got it adjusted for my seat height. I asked about riding routes. They described some local rides, but because it was blowing a gale, they wisely suggested I cross the river and ride in Pinchot Nat'l Forest. Great ride. Hood River is wonderful, and I'll be coming back to Mountain View next time I'm in the area. read more

While visiting Hood River on a cycling trip, I bungled my rear tire on a ride and was in need of a fast repair. They got the tire fixed quickly, allowing my friends & I to continue our Memorial Day adventure, exploring the beautiful Oregon landscape. Their ability to accommodate a quick fix was key, as I was holding up a group of six other riders, hungry to log more miles and perfect their awkward spandex-lined suntans. The lead tech who fixed my tire (didn't catch his name, but got a photo of him) was all smiles and easy going, which are sometimes rare attributes in bike shop employees. Maybe it was the joy of knowing I was moments away from getting back in the saddle, but that employee gave me as good of a reason as any to recommend this local bike shop. read more

Mountain View Cycles - The bike tech who gave me "two lucky spokes" (and got me back on the road) is in the background. Super nice guy! - Bikes Near Me - Hood River, Oregon

Great day! Didn't know exactly what to do on our vacation in Hood River, but Derek sure did. Super nice and helpful. A quick stop turned into a great day. read more

Couldn't recommend this place enough! Extremely helpful and knowledgeable staff. Rented mountain bikes to use at post canyon and had an absolute blast. Highly recommend this bike shop!! read more

Under new ownership! Great service, selection and shop. We went in for a quick fix on a tire, as it had blown a couple spokes and a tire. Rim was trued, spokes tensioned, and tuned in less than 30 minutes. Employees were very accommodating and quick to offer advice. Really nice staff that gave us great advice on some local rides and out of the way unique stops for our cycle tour. read more

Decent bicycle selection and OK staff. New owners and it's gone downhill since. We're looking for a new bike shop. We were longtime customers of Mountain View. We live 2 hours away and always purchased and brought our bikes here for service, etc. We were always treated great by everyone. Now, we get hooked for things we don't need ( brand new chain when none was needed, for one example), the staff doesn't seem to care of you're in there or not, and it's pretty disorganized and barebones while they move things around. Overall not happy with their service or attitudes. This is not the first time we've been in since the new owners (it's at least the third), and I waited to review it to give them a chance. Find another shop is my best advice. read more

I brought my bike in for maintenance and to upgrade to tubeless tires. Seemed nice enough. Was told it would be $300. Got the bike done early. Was charged $333 without any additional repairs or parts. The tubeless tires leaked so bad, that after two weeks I had to disassemble the tires and replace the tubes. I had to adjust the shifter because it was off. Tried to contact them twice with no response. Very, very poor service. Would never go back to this shop again!!! My Trek bike is great. Take yours someplace else. read more

Hoped to write a better review given all the other positive reviews.... I had mt view rebuild my rear shock. When I got it back, they had knowingly replaced one of the spacers with a different size than the original without telling me because they did not have them in stock...? I realized the problem before I was going out of town on a mt bike my trip. Jeff said they would have to order them but they would not be in for a week or two. Since they created my problem, I had hoped they would offer to call the other local shops to see if they could get me up and running, but jeff was uninterested and unwilling to help. After some pressure he did offer an in store credit if i had to buy the spacers elsewhere....... HR has a lot of great bike shops, I would have hoped mt view would have gone the extra mile to fix a problem they created, instead I left feeling like I was a nuisance, I had to go thru a ton of effort to fix a problem they created and after taking my money, they were indifferent and uninterested in making things right. I'll take my biz up the road next time read more

Premium Store. Excellent product knowledge, LOCAL INFORMATION experts on where and when to go. Top Brands with true experts in Sales, customization, prices, and they stand behind their products. Mountain View Cycle is as good as it gets. They wear their service and satisfaction on their sleeves to make everything right and keep it that way. I shopped for NEW Bike in Portland, Beaverton, and Gresham. And bought my Brand new TREK Mountain Bike at Mountain View Cycle ..... Because This store was a standout on their sales, custom Shop work servicing my new Trek and answering all my questions. In the shop you will hear customers offering up glowing compliments: "You have been immense in helping us, way more then we had hoped for, we'll be back. Thank you so much." NICE SHOW Mountain View. You earned my business and I'm hard to please, It doesn't get any friendlier or better then this crew at Mountain View. Rafe Lehner, owner runs a good ship. Happy one too. read more

They have a decent selection, especially of cycle related clothing. However, I walked thru the entire store, including up to the counter, without ever seeing an employee. read more

I only went in to this bike shop because my friend is really in to bikes and wanted to check it out. This place has both Trek and Specialized bikes, which according to my friend, is rare. The vibe in this bike shop is not very comfortable. It doesn't make you want to hang around and browse. The lighting is a strange metallic florescent color. I am in the market for a rain jacket for cycling and looked at one hanging on the rack. $450 for a rain jacket. This place is definitely meant for people with a large budget. The guy working there seemed a little uptight, but was courteous. read more

Assisted me readjusting my road bike after an "accident".. No charge. Will return for any further needs for sure even though I live 30 minutes away. Like the fact that they're open seven days a week. They have a decent supply of cycling apparel and accessories. read more

I'm not sure if it's kosher for one person to post two reviews of the same shop, but based on yet another great experience I am doing so. I exploded the freewheel on my Trek MTB. I have about 6 months on the bike and ride it hard pretty much daily, and I am 190 lbs. I went in to get it repaired expecting to pay for parts and service. Charlie and Jeff told me Trek would cover the everything, as the bike is less than a year old, which I think is pretty great. Moreover, Jeff had a spare wheel he put on my bike to keep me riding while Trek does their thing to my old wheel. No charge. Last week I noticed that my quick release was coming loose on rides. Pierce threw the bike up on the stand and quickly diagnosed the problem of a loose bolt which simply needed a bit of locktite. I was expecting to buy a new shaft. No charge for the fix. I also have an Enduro bike. Last week Charlie noticed that I was not getting the proper travel on my fork, which is a brand new Fox. I was impressed as I was in for routine service. In any event, this led to the owner Rafe calling Fox and I am getting a new fork. In general I feel like the folks at Mt View take personal pride, and ownership in the bikes they sell. My bikes, are their bikes, and they want to see them running as such. Mt View earns my trust, and business each and every time I set foot in the shop. Eric Hood River read more

My wife and I bought two bikes a few weeks back and are really happy with the purchase. For us it was a pretty big purchase and they were super helpful and had a great inventory. Every time I go in I'm always impressed with the quantity, quality and diversity of their stock. During follow-up visits they helped answer all my questions and fixed an issue I had. It's great to have a local bike shop that knows my bike and is very helpful! read more

Thanks for all the help guys! You're awesome and I'm back on two wheels! Excellent help and service! FYI Consumers - Plan ahead and prepare! This town is crazy busy in the summer. Don't take it out on the staff or the store if you didn't come prepared or plan ahead. read more

Although not a super big bike shop with mega selection like in Portland, these guys have great knowledge and better yet the right attitude to make your day and if they have what you want, the best place to make a bike or accessories purchase. read more

Nice shop.... Nice bikes ... Ask for rates!!! I asked for a road bike and they gave me their $4000 specialized!! Awesome! BUT didn't tell me the up charge for the bike until we turned them back in and was $60 instead of the advertised $40. They apologized for the confusion and commented on the fact they got distracted and forgot to mention the different rates, but no refund. read more