My high-end cycle shop in Redmond replaced alloy wheels with Enve carbon wheels on my vintage…read moreColnago C-50. However, they didn't replace the brake pads for the new carbon wheels. On a bike tour, I found Universal and brought my squealing brakes to Billy. Not only were the brake pads wrong, the brakes should have been replaced because the wheels are wider. As Billy investigated further, he found the mechanic had also snapped the front brake cable fixing bolt. Had this not been found I could have experienced a catastrophic brake failure. Universal had the brakes I needed in stock, Billy sent me to lunch and replaced the brakes and pads within the hour so that I could continue the tour safely and with the correct brake system. Bille is knowledgeable, responsive, and helpful. Thank you!

I ordered a part from Universal Cycles in Portland on Sunday. 2 minutes after receiving the…read moreconfirmation (on Sunday) I wrote back using their email, to request cancellation. Most times, this is sufficient. I didn't receive a response so I called their store and was told that "unfortunately, it is already out the door." I was appalled as I was trying to save them (and me, the customer) the headaches of refusing an order after shipping as well as the shipping cost but instead, they shipped it anyhow, caring less. Instead, he (the gentleman who answered the phone) tried to blame it on me that I didn't call earlier and gave me some excuse that maybe the email got lost in SPAM...the email I used to respond to their email. Yes, it was my mistake, but I tried to right it immediately. The next time my son needs a part, we will not shop here at Universal Cycles Company... and you should not use them as well as they don't understand customer service and feel comfortable blaming the customer for their shortcomings. Now instead of solving the problem quickly, we both are going to go through weeks of angst.

This is my local store. I have purchased 4 bikes here and each time the staff is helpful and…read moreknowledgable. The round I was buying accessories for my hybrid mountain/road bike. The prices are reasonable compared to what I saw online. I will continue to purchase here.

I took my bike into the store earlier today and dealt with Rylan. What a great experience. He was…read moreattentive, professional, and extremely helpful. This was my first time in this store but I would love to go back. Amazing experience.

After two days of struggling and hours spent trying to fix my bike, I finally threw in the towel…read moreand called WashCo Bikes. Even though they were slammed, they told me to head over and they'd take care of me. I showed up, and Raul fixed my bike like it was no big deal--he didn't even charge me! I left incredibly happy and satisfied. I'll definitely be back for any future repairs or accessories. Thanks again for the amazing service!

Purchased 3rd bike in 3 years. No issues, during and after sale. Staff were friendly and answered…read moremy 'beginner bike' questions. Would do business again. Washington County Bikes is volunteer staff. If you make a special trip there make sure you call first to see if they are open, as staff shortages can occur. If you don't see a bike there on your visit. Wait a few days and return, as there inventory is updated.

Good inventory & maintenance dept. Friendly & knowledgeable staff . Free test rides , no sales…read morepressure , back what they sell. Rather expensive charge for assembly but now I see they include first tuneup .

We had a problem with a bike, that wasn't an e-bike and went to see if they could fix it, and they…read moredid in less than a day. The staff was great and friendly and did a good job fixing the bike

It is closed. Drove there today to get my bike repaired…read more Went to a Fall line Shop in Silverton instead.

Nice people Good service…read morePrompt Good repair shop Nice affordable pricing ................. 5 stars .................

We have moved to the Hillsboro area a few months ago, and I had looked at Yelp and Google reviews…read morewhen determining where to go to have our Trek bikes serviced. When I mentioned Olson's to a few people, they all raved about the shop. We have owned our bikes for over 20 years, but have not ridden them much as we lived in a hilly section of Seattle the last 17 years. Now that we are on a flat surface, we are ready and excited to hit the trails again, but our bikes needed cleaning up and servicing. I was very impressed with Mike and his friendly demeanor. He was quick to service the bikes, and even put a last minute kick stand on my wife's bike. Olson's is definitely the shop for any of your bike needs.

This is my 500th Yelp review. Just wanted to put that out there…read more Executive summary: They had what I wanted and made it super easy to drop in and pick it up. If it wasn't a 40 minute drive from my home, I'd return for all my bike needs. In this season of Covid finding certain fitness equipment has been an epic quest. Go ahead, find a set of barbells between 15-30 pounds. Go ahead, find a spin bike that can be delivered to your home. I was on a wait list for mine for about 6 months. Find a mountain bike. I'll wait. I thought, I'll find one that is from a big brand, that has a lot of stock, and just order it. I did my research and settled on the Trek Marlin 5, for a lot of reasons that are important to me and only me. Then I went to my local shop to order it. They were attentive and sat down at the computer with me and said, ya no. That's backordered until end of the year. It's April now and I don't want it in November. Left disappointed. I went home and searched Trek bikes in ever widening circles from where I live, and guess what? I found it, at Olson's Bike shop in Forest Grove, 24 miles from my home. I had given myself a limit of 150 miles, so this was pretty good. I called and left a message to let them know I wanted it and went to bed hopeful. When they opened in the morning I called again and the owner was funny. He said he was super busy but yes he had the bike. I said, I'M ON MY WAY. When I got there I walked in and there was a young guy putting a bike together and the owner behind the counter and he took one look at me and said, Marlin 5? I guess I had that wild look about me. The young guy got it down from a rack, I gave it a kick in the tires, and then we put it on the card! Getting it in the back of Sarah the Blue Fin Tuna (my mini cooper) wasn't as hard as it could have been, because the front tire comes off real easy. With disc brakes getting it on and off is a breeze and they made sure I knew how to do it before I left. I liked this shop, I liked the men working there, and I liked the way they treated me like a local customer, even though I'm not. They made it real easy and I was comfortable there. I would return for all my bike needs if it was closer to my home.

More like GREATS BMX! The owner Shad is the real deal - he's a legend in the PDX BMX community and…read moreis a walking wikipedia of BMX bikes and history. I took my vintage GT to him for help restoring it to its former glory. I got it back better than I could have imagined. Shad went out of his way to keep everything original and there wasn't a bolt or bearing that wasn't checked out. He even had a friend hook him up with a brake cable that was authentic to the era. The bike rides like new again. Shad's prices are super fair and he's not someone who upsells you on stuff you don't need. I can't recommend this bike shop enough. In fact, I heard the original name for the movie Rad was gonna be Shad. Watch out Cru Jones!

Have ordered a couple of bikes from Goods BMX and they are always a dream to deal with. Friendly,…read morefast, and professional. You really can't ask for more, a definite go to!

Does this place even exist? It didn't seem to even though I went to the address listed on Yelp…read moreduring business hours (no sign of life), and called the phone number (no answer). I think it's gone out of business and to the best of my knowledge this leaves Newberg with exactly zero bike stores.

I had an occasion to work with Newberg Cycle this week on getting two older bikes repaired. Both…read moreneeded everything and the shop really came through. They were done in the time frame promised and actually cost less than the quote. It is so nice to have a good place nearby to be able to go to. The shop does everything too - from my 30 year old bike to e bikes and everything in between. It was great to be able to repair what I had and not have to replace it.