I brought my road bike in for a tune-up and had a one week turn around. My 20-year old road bike…read morehadn't had maintenance in...well, ever...so I took it in to prepare for the Portland Bridge Pedal. The gentleman was nice and quoted me upfront. He said it would be a week and a half, but I explained the timeline. He said they'd get it done tomorrow in time and they did! Did a great job too!

They are a cycle shop with a lot of heart. So kind and helpful. If we buy accessories from them,…read morethey'll put it on free of charge. They even stayed open 30 minutes past closing time to help us fix our bike rack and load and secure a bicycle on to it. Prices are great, and I've been so thankful for their extra effort and customer service. I highly recommend them!

This product is garbage. Don't waste your time or money. I bought two of them for my trip to Europe…read moreand both did not work due to the locking mechanism, that when you put in the correct combination, would not open. I had to use tin snips to cut one of them when I had my bike locked to a tree. Took less than 10 seconds to cut, thankfully in my situation. The company is not responsive to criticism and basically told me I was lying and did not want me to send them the lock that did not open as proof. They were not willing to make things right.

I have three OttoLocks and it's the only lock I use on my rides…read more Meant for short stay security it's the perfect coffee lock. Where I can go inside quickly and come back out. I won't ever leave my bikes unattended for long periods of time with any type of lock. No lock is unbreakable but this lock cannot be cut easily. Be smart when you lock your bikes. OttoLock is that extra hoop thieves would have to jump through that they may not be ready for. Lock your bikes in a public area as well. If you can lock your bike within sight as well. If you want to break through this lock you will have to be loud and it will take you longer than usual. A friend of mine had a u lock and the OttoLock locking his bike. They cut through the ulock but left the bike after the OttoLock was taking too long to cut. They failed to cut through. A thief may only spend a few minutes trying to take the bike. Any longer and they risk too much. The OttoLock does that. It will deter a thief. It's small and easily carried with you which I love. The rubber straps used to hold the lock on the bike will not scratch your bikes paint job as well. The lock has a rubber coating as well to keep your paint surface clean.

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

An honest, thorough and seasoned owner who has hired some similarly thoughtful staff. Instead of…read morejust doing the work, they collaborated as personal consultants/educators without judgement or condescension. They listened carefully and made astute observations and recommendations. In the end, they have helped our family get where we needed to be - both figuratively and literally.

I cannot say enough about the entire staff of Mountain View cycles. not only did they help me out…read morewhen I was in a bind with my bike, but every single person I encountered was very friendly!!

My Pivot Shuttle SL "died" on me. Byron went the extra mile, even called Fazua in Germany to get…read morethe right parts and get it fixed. Thanks so much, Bill

They're semi local and can service your ebike if it becomes necessary. Which beats sending it in…read moreand not getting it back for a long time. The prices are what I'd expect but they don't seem to be in the habit of inflating them much which is always great to see in a local business. They don't treat you like a moron and will answer any questions you have before buying.

We stopped in on a sunny spring Saturday to look at ebikes. A little busy but we were helped and JP…read morewas great and suggested a bike to fit our needs for us short seniors and light enough to handle. We'll be returning at the end of the month when they get in their stock and take another look.

Good inventory & maintenance dept. Friendly & knowledgeable staff . Free test rides , no sales…read morepressure , back what they sell. Rather expensive charge for assembly but now I see they include first tuneup .

We had a problem with a bike, that wasn't an e-bike and went to see if they could fix it, and they…read moredid in less than a day. The staff was great and friendly and did a good job fixing the bike

Customer service here is top notch! They are extremely helpful, knowledgeable, and offer a…read morewelcoming environment for cyclists of all levels. In other popular cycling stores in Portland I have been ignored and dismissed which led to buying things that didn't work for me. At Cyclepath they ask me if I need help immediately upon entering and listen to my questions thoughtfully to provide me the best recommendations. Their saddle library program is also amazing and has helped me tremendously in understanding what works and doesn't for my body.

Allow me to start this with a profile of who I am and my interactions: I have only been in this…read moreshop 3 times in the past 10 years and let me defend that by saying that I live 1,000s of miles away from Portland. Okay... each visit I have made here has been flawless. PDX is a bike town, that's no secret... so competition is stiff and I have my favorite LBSs, for sure... this happens to be one of them. I am thankful that they carry Selle Italia products. Namely, the SLR Ti Superflow saddle I wanted. They even took time to ensure I was purchasing the proper width saddle. This shop is easy to get to AND they have decent sized parking lot right outside the front door. Thanks, guys. I will be back.

What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Don't know if licenses are mandatory.I never got a response from them.Ebikes seem effective but I…read moredon't know if it's allowable.