I brought my road bike in for a tune-up and had a one week turn around. My 20-year old road bike…read morehadn't had maintenance in...well, ever...so I took it in to prepare for the Portland Bridge Pedal. The gentleman was nice and quoted me upfront. He said it would be a week and a half, but I explained the timeline. He said they'd get it done tomorrow in time and they did! Did a great job too!

They are a cycle shop with a lot of heart. So kind and helpful. If we buy accessories from them,…read morethey'll put it on free of charge. They even stayed open 30 minutes past closing time to help us fix our bike rack and load and secure a bicycle on to it. Prices are great, and I've been so thankful for their extra effort and customer service. I highly recommend them!

I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

An honest, thorough and seasoned owner who has hired some similarly thoughtful staff. Instead of…read morejust doing the work, they collaborated as personal consultants/educators without judgement or condescension. They listened carefully and made astute observations and recommendations. In the end, they have helped our family get where we needed to be - both figuratively and literally.

Disc brake fluid and pad replacement. I brought the bike in late in the afternoon, and they…read moreestimated a 1 day turnaround. A couple of hours later, they phoned to say they'd had an opening and the work was finished, so I got the bike and the brakes were perfect. Cost for the work was very reasonable, even surprisingly low. Very happy with their service, as usual.

Knowledgeable and very helpful staff…read more Small business vibes, and an integral part of the community

The great experience at Lakeside Bicycles continues. After receiving a call from Mark, whom I had…read moreplaced my bike order through, that my new bike was all assembled and ready to be picked up; I stopped in as soon as I could to test ride and take it home. Lakeside doesn't keep all of Giant's line in stock, but they can order them in for you. Based on reading / watching many glowing reviews for the Defy endurance bikes, I had Mark order up a 2025 Advanced 0 model for me -- comes with carbon frame, components, and wheels, as well as Shimano 105 Di2 electronic shifting drivetrain (along with 11-36t cassette for hill climbing). Mark was amazing throughout my purchase experience. He installed my pedals for me, adjusted the seat height and tire pressure, and showed me how to use the electronic shifting. After a quick test ride around the area, there seemed to be some front derailleur noise, so they made some quick adjustments to keep the chain from rubbing. I was able to take the Defy for a 20 mile ride last night, and I'm really enjoying the smooth ride of the carbon frame (coming from an aluminum frame gravel bike with road tires). I plan to bring it to Lakeside every off-season for a tune-up, and also hope to have an actual bike fit done, too. In this age of ordering everything online, I highly recommend purchasing a bike from an actual brick & mortar store with some customer service. I'm very happy with my Lakeside experience!

Great service! John and Griffin were able to replace my bottom bracket on my Kona Major Jake…read moreduring lunch...not an easy switch as that BB replacement was well overdue. My fault. John was able to rethread and clean...and got me back on the road for the rest of my smoother and faster commute home. Well done!

I took my bike into the store earlier today and dealt with Rylan. What a great experience. He was…read moreattentive, professional, and extremely helpful. This was my first time in this store but I would love to go back. Amazing experience.

It's important to me to support local shops when I can. Especially something like a bike shop…read more You really don't want to rely on someone who is not an expert on bike tuning and repair. Think about it ... it's you on a couple of skinny tires against thousands of pounds of speeding metal and distracted drivers. Your bike has to be in excellent condition; one mistake with a gear or shifting and you're down. Not a good thing. It's great to have Trek Bike Shop here in Lake Oswego. I am impressed with the service everytime I go in. All the employees are exceptionally easy to work with. They are bike geeks! And experts in bicycle technology. Chris was especially helpful choosing a bike that would be a safe and easy ride for my not-a-cyclist husband. And didn't tty to upsell when he knew it wouldn't be used much. Most importantly, my Specialist racing bike needed a few repairs and a tuneup. They explained everything that needed to be done and why. I was very comfortable leaving the bike with them, knowing they were going to bring it back to excellent condition.

Amazing customer service! My husband and I are just starting out and needed a lot of help. Deven…read morespent a good hour showing us all the parts that we need and best ways to get ourselves ready for a long distance ride. They have a sizing station and a full service repair and toon up. I highly recommend this place!

Great service, I ordered tires online and picked them up at the store. I bought a new tube and a…read morelight, both cheaper than expected. I changed out my tires and they offered me a pump and their compressor. I was hooked by 4 different employees. My wife and I were on a weekend bike trip from Tacoma. They had beers on tap so we figured why not, I've never had a beer at a bike shop before, it as a great experience!

They're semi local and can service your ebike if it becomes necessary. Which beats sending it in…read moreand not getting it back for a long time. The prices are what I'd expect but they don't seem to be in the habit of inflating them much which is always great to see in a local business. They don't treat you like a moron and will answer any questions you have before buying.

We stopped in on a sunny spring Saturday to look at ebikes. A little busy but we were helped and JP…read morewas great and suggested a bike to fit our needs for us short seniors and light enough to handle. We'll be returning at the end of the month when they get in their stock and take another look.

Now that the downtown Portland store is gone, I have to drive to the suburbs to shop at REI. The…read moreClackamas location is stocked with all the usual suspects - bikes, camping, fishing, hiking, kayaking gear. But the swimming sectin is always lacking. Since I swim daily, I'm always seeking replacement goggles or fins - and typically find better options on Amazon, which was the case this day. The layout of this store was a maze with no clear departments or signage. I actually got frustrated and left after realizing I would not find swim gear here, and didn't have the patience to navigate the aisles.

Awesome finds, awesome prices…read more Dropped by here for the first time today! I was told their stock today was pretty full, so I got lucky. Lots of cycling, climbing shoes, winter clothing, and shoes. Their kids/baby section is very small (baby section was nonexistent, but only found one bunting bag for a good price when the item was brand new). I found a new/lightly used kids base layer for $8! My big find today was a pair of Vasque hiking boots, which were originally for $220, but I paid $36! MIND BLOWN. It's brand new and discontinued. They have excellent vibram traction, medium to high ankle support, comfortable and light, and a non-mesh exterior. I could not pass up this opportunity. I also saw many winter coats and parkas on sale for a good price. This is the time to buy your winter items. Also spotted a foldable lightweight kayak, Yeti coolers, pet clothing/accessories, and tons of backpacks displayed and ready for spring/summer trips. The cashier person told me that the backpacking packs will be gone by end of summer. So stop by from time to time to see what's in stock. Quality items at excellent prices.