I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

Smart, informative and generous with their knowledge. A great local bike store that knows bikes I…read morewas trying to figure out what type of e-bike would best suit my needs and they never pressured me but instead gave me the info to make a choice that best suited my needs.

Friendly neighborhood bike shop. I've had work done here several times over the years. They're…read morealways so helpful!

The great experience at Lakeside Bicycles continues. After receiving a call from Mark, whom I had…read moreplaced my bike order through, that my new bike was all assembled and ready to be picked up; I stopped in as soon as I could to test ride and take it home. Lakeside doesn't keep all of Giant's line in stock, but they can order them in for you. Based on reading / watching many glowing reviews for the Defy endurance bikes, I had Mark order up a 2025 Advanced 0 model for me -- comes with carbon frame, components, and wheels, as well as Shimano 105 Di2 electronic shifting drivetrain (along with 11-36t cassette for hill climbing). Mark was amazing throughout my purchase experience. He installed my pedals for me, adjusted the seat height and tire pressure, and showed me how to use the electronic shifting. After a quick test ride around the area, there seemed to be some front derailleur noise, so they made some quick adjustments to keep the chain from rubbing. I was able to take the Defy for a 20 mile ride last night, and I'm really enjoying the smooth ride of the carbon frame (coming from an aluminum frame gravel bike with road tires). I plan to bring it to Lakeside every off-season for a tune-up, and also hope to have an actual bike fit done, too. In this age of ordering everything online, I highly recommend purchasing a bike from an actual brick & mortar store with some customer service. I'm very happy with my Lakeside experience!

Great service! John and Griffin were able to replace my bottom bracket on my Kona Major Jake…read moreduring lunch...not an easy switch as that BB replacement was well overdue. My fault. John was able to rethread and clean...and got me back on the road for the rest of my smoother and faster commute home. Well done!

This is my local store. I have purchased 4 bikes here and each time the staff is helpful and…read moreknowledgable. The round I was buying accessories for my hybrid mountain/road bike. The prices are reasonable compared to what I saw online. I will continue to purchase here.

I took my bike into the store earlier today and dealt with Rylan. What a great experience. He was…read moreattentive, professional, and extremely helpful. This was my first time in this store but I would love to go back. Amazing experience.

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

Great service, I ordered tires online and picked them up at the store. I bought a new tube and a…read morelight, both cheaper than expected. I changed out my tires and they offered me a pump and their compressor. I was hooked by 4 different employees. My wife and I were on a weekend bike trip from Tacoma. They had beers on tap so we figured why not, I've never had a beer at a bike shop before, it as a great experience!

They're semi local and can service your ebike if it becomes necessary. Which beats sending it in…read moreand not getting it back for a long time. The prices are what I'd expect but they don't seem to be in the habit of inflating them much which is always great to see in a local business. They don't treat you like a moron and will answer any questions you have before buying.

We stopped in on a sunny spring Saturday to look at ebikes. A little busy but we were helped and JP…read morewas great and suggested a bike to fit our needs for us short seniors and light enough to handle. We'll be returning at the end of the month when they get in their stock and take another look.