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    velofix

    5.0 (26 reviews)
    Closed 7:00 am - 9:00 pm

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    Brian's handiwork.
    Eric S.

    This service exceeded my expectations. I wanted to upgrade my bike with a new wheel set and new components but my schedule did not allow me to time to get to "normal" LBS hours. I came across this service and figured I'd try it out and was not disappointed. As soon as I placed my order I got a call from Brian to talk about the details of my build. He was personable and professional and made me feel comfortable. He came to my area of town to pick up my bike early so as to have it built and ready to go at the time of my actual scheduled appointment. He did a complete overhaul of my bike, taking everything apart and cleaning everything on the bike and even polished the frame. The bike looks amazing and Brian's attention to detail is evident. He talked to me in detail about everything he did and offered advice on how to change things to better optimize the bike. Furthermore, he made himself available if I had any questions or problems after the drop off. The price I paid ended being cheaper than what was quoted online - I only paid for the services needed and a few extra bucks for wire housing. What a stand up guy and what a fantastic service. Highly recommend Brian and Portland Velofix. Will definitely be using Brian from here on out for all my cycling repair needs. Thanks, Brian!

    This weeks Di2 upgrade. So awesome!!

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    3 months ago

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    5 years ago

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    5 years ago

    So easy, good pricing, I honestly don't think I will ever haul my bike into a shop again. This option makes so much sense.

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    10 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - velofix

    Brian exceeded my expectations in being knowledgeable, courteous, efficient, and very reasonable with rates.

    Mentioned in 22 reviews

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    Bike Gallery

    Bike Gallery

    (34 reviews)

    $$$

    Southeast Portland

    I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

    told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

    West End Bikes - West End Bikes

    West End Bikes

    (97 reviews)

    $$

    Downtown, Southwest Portland

    I made an appointment and went in first thing in the morning to have RideWrap (purchased for $180…read moreelsewhere) installed on my bike. I was told I would be charged the hourly labor rate of $95/hour to install, but I would be called if it would take longer than two hours. The employee appeared to think it would take between one and two hours to complete. The next morning, I got a call saying the bike was ready for pickup and that it took them 5.5 hours to do the installation. I was never contacted to be told that the job would be taking longer than two hours. They charge me $250 for the job and act like they're doing me a favor. If I had been contacted - as I was told I would be - or if this price was presented when I dropped off the bike, I might have been fine with it. But charging more than $190 in this situation is unethical at best. After doing a bit more research, every shop I found that offers installation of RideWrap specifically (instead of just charging an hourly rate) charges $150. I need other parts and more work to get done on the bike, but now that will have to be taken care of elsewhere. Unrelated note: the parking situation at/around the shop isn't great.

    Matt at West End Bikes was very helpful and has a vast wealth of bicycle knowledge going back…read moredecades. He understood exactly what we wanted and set up trials of bicycles for us. We were staying at the hotel in the same building and went back several times with more questions. Others at West End Bikes were also helpful and knowledgeable.

    velofix - bike_repair_maintenance - Updated May 2026

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