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    Otter Self Storage

    5.0 (1 review)
    Closed • 6:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

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    Recommended Reviews - Otter Self Storage

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    8 months ago

    Great location right off Stoney! The site is paved, very clean and secure units! Convenient west Calgary location.

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    Matt I.

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    Sparta Movers - Professional packing from Sparta Movers!

    Sparta Movers

    (17 reviews)

    Prompt, professional, friendly service on our recent move that came in almost 25% UNDER budget!…read moreJim & his team were friendly & efficient, and very careful with our things, despite the challenges that come with narrow inner city alleys and stairs in walk up buildings. Of special note: my partner and I are a very openly out gay couple. Although we are frequently aware of unfriendly attitudes around that from many businesses, there was absolutely no feeling of being poorly judged by anyone at Sparta. We will wholeheartedly recommend Sparta to any of our queer friends who many need a mover! We will definitely call Sparta for our next move!

    I am writing this review with deep frustration. While the actual moving crew was polite, efficient,…read moreand did a great job assembling my furniture, the company's post-move customer service has been completely unacceptable. During the move-in, the movers caused damage to my newly built apartment building by backing their truck into a large custom exterior drainage and steel decorative frame. Accidents happen, but the company's response has been entirely unprofessional. They are flatly refusing to cover the repair costs, refusing to provide their certificate of insurance, and are completely ignoring all phone calls and emails from my building's owners and property management company. Because they are dodging accountability, I am now stuck in the middle of a dispute with my new building management. Do not trust this company. If anything goes wrong on your move, they will ghost you and leave you to deal with the fallout.

    Sentinel Storage

    Sentinel Storage

    (2 reviews)

    Hello, I am a long time user of Springbank Storage and have found most staff friendly and helpful…read more There is definitely a mouse problem but mostly it seems managed. I suffered some chew marks on expensive furniture but saw it as my own risk - storing where I knew mice lived. I have just calculated by overall payments to them as $3000+ over the last three years. Recently, 4 of us emptied my storage unit and we all checked back for any belongings left behind. The unit was empty except for the mouse traps that they provided (or the previous renter?) and which I had filled a few times. There was mouse poison and feces in one corner. As I left with my $200 per hour crew one of their staff demanded that we return to completely clean out the unit or face a $30 charge. That was an easy call for me $200 or $30. The same day they charged me a "$30 disposal fee." So because of this I will never use them again and advised my moving crew to spread the word. I am working on other remedies but social media is an easy first step. I consider this fraud and am trying to understand my options. Obviously it is not the money it is the unauthorized use of my credit card that they likely still have on file. I may need to change my credit card as advised by Mastercard. I suggest paying by cash if you need to use them. The self righteous attitude of one staff and, of course, the principa motivate me. This place might be cheaper but certainly not customer friendly.

    Very happy with their service. Needed storage from start of October (still almost two weeks away)…read more They were quite happy to take my payment today, but make effective date October 1; no holding fee! Clean, well maintained facilities. Impressed.

    Otter Self Storage - selfstorage - Updated October 2026

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