Great storage facility. Staff was amazing ! especially when dealing with Tarja . I highly recommend…read morethis storage facility, I always felt they went the extra mile when helping us .

Tarja and Ryan were AMAZING!!! They are friendly, informative and flexible. We decided last minute…read moreto store our trailer off site (rather than at home) and she took us out on a tour to pick the spot we wanted. She gave us all the information needed to store the unit. The website noted "free first month", which they weren't aware of but called head office and honoured the promotion immediately. Great experience!!!

I needed indefinite, month to month temporary storage between moves. Paul was great to deal with…read more Container was as advertised! Clean, sealed up, water & rodent proof. I wouldn't hesitate to store my furniture, antique's or other goods there again, if needed.

From the owner: We are 10 minutes North of Airdrie and about 1/2 the price. We provide drive up storage units…read more(small medium and large) in our secure yard in Crossfield. Our address is 23 McCool crescent Crossfield. Our unit sizes are 8X10 8X20 8X30 8X40.

Aries and Stefany assist us so well from booking, getting a unit up to checking the size of the…read moreunit for all my stuff. Very detailed in discussing about the contract. Will highly recommend it to my friends.

This place is great! It has indoor heating and on site security! I definitely recommend it.read more

As an update I called in to talk to Josh P and no one in the call centre knows who you are. the…read morecall-center thought it might be somebody that worked at the Airdrie location but they were wrong. I left an email. Maybe you'll answer that since nobody knows who you are.

A company I work for rented a unit here and paid for a full years rental. It ended up that they no…read morelonger needed the unit by early June. I went in and emptied the unit and cleaned it and turned in the access card. Then found out from the company I was working for that there are no refunds so we had the unit until December 31. This struck me as odd as usually most storage companies will make you pay until the end of the current or following month. As a business person it seemed like poor business practice. A month and a half later I called the storage company to say I was coming down to put something back in the unit and would need an Access Pass. No one returned my call and when I arrived the guy at the storage company said they had already re-rented the unit as a waiver had been signed that released the unit. So in reality they're getting paid twice each month for this unit for the next 5 months. I understand having a one or even two month penalty if you break the years rental agreement but to make a renter pay for 5 months seems excessive. There is no legal recourse so I recommend anyone renting here beware of what you're signing as it may not be explained but you have to live with what you sign off on.

Well to start of your policies are the worst. I gave my 1 month notice and was told i could pay for…read more1 or 2 weeks if i need it to only find out you charge for a while montgs rent fir 1 week thats needed Also the lady that works there is not very friendly or accomidatingbwhat so ever gow can you charge fir 1 whole month wgen i gave 1 month notice and only need a week..talk abour scammingcash from customers for a service thar wont be used.... Also why cant people make partial payments....... if its in the same month THIS IS THE WORST STORAGE PLACE EVER DON'T RECOMMEND TO ANYONE AND WILL BE CALLING THE BBB

noticed that thé storage unit beside us didn't have a lock and the door was up about 3 inches…read more Went into the office and they said we know and have contacted that person (there hadn't been a lock on it for about 5 to 7 days). I had to SHOW my lock before they took theirs off. The guy said oh, if they came in the evening and we put our lock on , they'd be mad. I told him well it creeps me out when I come in the evening and see that they don't have a lock (I am a woman). They lost me as a customer, i could have picked a number of storage companies for 244.00 a month. If I could give you a zero rating I would.

We tried to contact East Side Storage to end our RV storage contract. Unfortunately, the phone…read morenumber listed on our contract and on the business website online (403 948 1476) was incorrect. The contract ended on September 30 (today) and we were just charged an additional month. We finally found the correct number on a Facebook page (!) and called the owner. He is unwilling to refund us despite his outdated paperwork and failure to update his contact information online. Very poor communication skills. I recommend you go with a more reputable business for RV storage.

We needed a small storage unit for a month to move my mother to senior living. They were very nice…read moreand polite every time I needed to take stuff out for my mom, friendly people. The cost was reasonable, I think they even gave us a day or two free.Thank you for helping!

My mother booked this company to ship a piano to me back in September, 2025…read more They do not attempt to communicate with you. When we call or email asking for updates, we get lies. "Mike" tells us he's been trying to communicate, so he receives calls, texts, and emails from us that get through, but if he does pick up the phone, he says he's been calling, but no one answers. This is an obvious lie. All phones register numbers of rejected calls, and we have lists of numbers that are blocked. Their phone numbers are not blocked, and there is no record of an attempted call from this company. So it's all either lies, or just shows that he is completely incompetent. He has our phone numbers, and has talked, but somehow he can't dial us back? It's now the verge of January 2026, and I have no idea if we'll ever see my mother's piano again.

"The people that came for my move weren't experienced, they were unprofessional, they were non-stop…read morearguing, and the move ended up costing me way more than expected. I was extremely disappointed in the service and wouldn't recommend or use their services again. If you decide to use these movers, make sure you get an exact quote beforehand." After posting this review, the company reached out--not to apologize or make things right--but to argue about my experience. Nothing was ever rectified. To make matters worse, they later commented that they had no record of me and even requested the review be removed. First, perhaps you should consider requesting cash only from clients; that way, you might have a clearer understanding of who is or isn't in your records. Second, you should take the time to review how much a person was overcharged due to pure negligence and recognize how that kind of service can impact your business long term. Take care of people. Repeat and referral business is everything. Finally, send movers who are professional, experienced, and capable of representing your company in a way that builds trust--not damages it.