A company I work for rented a unit here and paid for a full years rental. It ended up that they no longer needed the unit by early June. I went in and emptied the unit and cleaned it and turned in the access card. Then found out from the company I was working for that there are no refunds so we had the unit until December 31. This struck me as odd as usually most storage companies will make you pay until the end of the current or following month. As a business person it seemed like poor business practice.
A month and a half later I called the storage company to say I was coming down to put something back in the unit and would need an Access Pass. No one returned my call and when I arrived the guy at the storage company said they had already re-rented the unit as a waiver had been signed that released the unit. So in reality they're getting paid twice each month for this unit for the next 5 months. I understand having a one or even two month penalty if you break the years rental agreement but to make a renter pay for 5 months seems excessive.
There is no legal recourse so I recommend anyone renting here beware of what you're signing as it may not be explained but you have to live with what you sign off on. read more
