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    Osco Drug

    5.0 (1 review)

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    7 months ago

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    CVS Pharmacy

    CVS Pharmacy

    2.7
    (50 reviews)
    6.4 mi
    $$

    Made appointment at the ready care and was able to get into the PA within 50 minutes. JJ was very…read moreprofessional and though in her exam. Prescribed medication for my sinus infection and so far it appears to be working. Thanks JJ I'm starting to feel better already. A lot of negative reviews about ready cares but CVS seems like they are doing things better than most.

    I am writing to formally document a deeply concerning interaction at this pharmacy location. After…read moreconfirming a prescription refill through the app and arriving at my scheduled time, I was instructed to wait outside for approximately one hour in extreme heat exceeding 110°F. At the end of that wait, I was informed the prescription would not be ready that day. When I asked the pharmacy technician, who I later learned is named Tammy, why I had been made to wait an hour only to be turned away, she responded by calling me an "asshole" directly to my face. This exchange was captured on camera. The pharmacist on duty was present and within hearing distance for the entirety of this exchange. *I consider this behavior wholly unacceptable for a healthcare setting. Pharmacy staff routinely interact with patients who may be dealing with health conditions, medication needs, and personal stress, and are expected to maintain a baseline standard of professionalism and respect regardless of the circumstances. Being addressed with hostility and profanity after a system failure that was entirely the pharmacy's own doing is not an isolated lapse in judgment -- it reflects a serious failure in staff conduct and oversight. Given that this incident was witnessed directly by the pharmacist, I would expect any internal review to corroborate the events as described. I am requesting that this matter be formally investigated, and that appropriate action be taken regarding the employee's conduct. I have documentation of this interaction available if needed. I will be transferring my prescriptions to another location following this experience, but I am submitting this complaint because I believe patients should not be treated this way, and because a system failure on the pharmacy's part should not result in the patient being insulted for asking a reasonable question

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    CVS Pharmacy
    CVS Pharmacy
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    Walgreens

    Walgreens

    2.2
    (60 reviews)
    5.6 mi
    $$

    If Walgreens goal was to strive for the worst, they wouldn't change a single thing. We've listed…read morethis location as our pharmacy for as long as they've been open. I get it. The insurance industry sucks and that isn't their fault. But for the love of monkeys! Don't make it worse!! I turned in two refill prescriptions this week. Both were promised in their app for two day fulfillment. Each day, the app reported that they had been delayed. One of the two was insulin. Can't live without it, people! Delay. Delay. I called last night to get the story. One was just being slow. The insulin was out of stock. Of course, nobody ever communicated that little fact. But it will be in tomorrow. You can pick the other one up tonight. I decided to pick both up after work tonight. Guess what. Still no insulin. What about the other one? Instead of filling it, it was CANCELLED!! But we can have it ready for you in twenty minutes. Why was it canceled? Well, after 7 days they are canceled if not picked up. They never filled it for me to pick up! You don't get to cancel MY prescription if YOU never filled it! If I don't pick it up for seven days? That's on me. Cancel it. But YOU don't get to fail and get a reset for free without telling me! It's insulin people. I'll drive to Tucson if I have to. We're on the verge of switching all of our business to CVS. Walgreens, tell me why you deserve to keep my family of four. Clock's tick in'.

    We came to pick up large photo prints for an upcoming celebration . Service was good and we were in…read moreand out pretty quick.

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    Walgreens
    Walgreens
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    Osco Drug - drugstores - Updated August 2026

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