REVIEW TITLE Extremely knowledgeable ophthalmologist with…read moreextensive background in Sjorgens. Dr. Hogan has the drive to find causes and cures for dry eye vision disorders. REVIEW DESCRIPTION I feel the office was prompt and courtesy. I have a coplicated history and I should have brought my previous records there for the phsician to overlook. However, this was not stressed at time I made the appointment. This will be recitfied soon. Dr. Hogan listens, advises and really gets to the point of "dry eye suffers" she offers constrctive advise and really wants to address each and evey issue you are having. This is a sign of an excellent physician and so happy I found her. If you or anyone needs a dry eye specialist that sees patients on the South end of the city and suburbsl. COME HERE! I have been searching for a while for an ophthalmologist just like this.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

I had a wonderful experience here. After my typical eye doctor wasn't available for a checkup my…read moresister advised I give this place a shot. I'm glad I did, they were more than courteous on the initial phone call and advised me to arrive early to do some paperwork. They confirmed my appointment 2x, and even got me in earlier. The doctor did a great job of identifying my stigmatism and which route was going to work best in regards to contacts. In fact I will be going back in a few weeks to purchase new glasses from them. They have no earned my business from here on out in the future. Thanks,

I am writing to express my dissatisfaction with Wear Eyewear of Orland Park over a prescription…read morelens order that took over five months and eight lab attempts to resolve. On 12/29/25, I ordered lightly tinted prescription lenses using my VSP allowance. Over the next five months, the lenses were sent back to the lab repeatedly: the tint was too dark, then the lenses didn't fit into the frame properly, then the tint was wrong again, then the prescription itself was incorrect. Staff member,Kristy, handled most exchanges and confirmed the lab had already proven it could produce the correct tint, since I'd received it correctly once and kept that pair as a reference sample. I repeatedly asked for this matter to be escalated to the District Manager (Jessica), I was told she was informed but she never contacted me directly. On 5/9/26, Kenny left a voicemail claiming the lab could not make the tint any lighter and that I'd have to accept the lenses as-is or with no tint -- despite clear proof otherwise. When I called back, he offered no real solution and focused only on what was outside his "reach." After further attempts, the tint was finally corrected on 5/29/26, but then the prescription needed fixing. When I picked up the glasses on 6/26/26, the tint was missing entirely, the lenses weren't thinned as paid for, and the prescription was still wrong. At that point I requested a full refund including what my insurance company paid. My out-of-pocket refund was processed and arrangements to have my exhausted 2025 VSP lens allowance was restored. This process cost me six months of time, patience, gas, and no working product to show for it. Customer service was poor, the lab was slow and inadequate, and upper management did not meaningfully engage. I will not return to this company and will not recommend it to others who are looking to order prescription lenses. This was my worst experience ordering lenses. This should not have taken 6 months to resolve and walk away without the lenses I ordered and paid for. The only redeeming part of my visit was Dr. Jones. The eye exam itself was professional and thorough. It is a shame that such a great doctor is backed by such an incredibly frustrating and broken ordering system. I am deeply disappointed by how badly this was handled.

I have referred my whole family to Meyer Eyecare because Dr. Ingelse has such great bedside manner…read moreand enthusiasm for what she does. She always makes sure that I understand the results of my eye exams and the solutions to treat them. After my last visit in July, I received a series of YouTube video links that featured Dr. Ingelse' personally explaining and reminding me how to treat my dry eye and blepharitis at home. Wow! I also want to share that Pre and Post Covid19 the front office staff at Meyer's has always provided great customer service in setting up my appointments, welcoming me when I arrive, and assisting me during checkout. They have very strict check in protocols now but they are still very cordial and kind in the way they do it. I recently experienced an issue picking up my new eyeglasses due to the new safety protocols they have in place. Not only did one of the staff members contact me right away to resolve it, they also included a personalized note and some eyecare goodies in the bag with my new glasses once I received them. No other Dr's office I've ever gone to has ever done anything like that and in my opinion it's that kind of customer service that sets Meyer Eyecare apart from the rest. PS: My mom is 82 years old with Alzheimer's and Dr. Ingelse and her staff were extremely kind and patient with her. They did a great job of examining her eyes and helping her select a new pair of glasses!

I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

I have been going to Dr. Docherty for over 20 years. She has…read morealways been extremely professional, patient and thorough. The selection of the frames available are always with current trends and styles. I have been to other "warehouse type" opticians, and have never been fully satisfied with my exam or proper fitting of my progressive bi-focal. Excellent service provided by Dr. Docherty and her staff.

I just had my first eye appt in a couple of years with Dr. Docherty. The office was really nice…read moreand classy and the staff were helpful and attentive. I'm not sure if I was just there at a non-busy time or what but the "nurse" (I'm not sure what you call the person you see before the eye doctor...maybe optical hygienist?) helped me try on glasses and figure out which would look best even before I knew whether I would need new frames or not to kill time while the doctor was with another patient. The doctor herself was patient and conversant. I felt like I was being frustrating because I couldn't chose which was better during the exam but she said that she tried over and over again to make sure that I was picking the right things and she was getting the prescription correct. Can't wait to go back again!

I had both eyes done this year most all of my family and friends had cataract surgery same place…read moredifferent Drs. All the same successful results . The. Pre-op and Recovery Nurse which I had 4different ones were compationate and attended to my concerns, gave me a warm blanket.Dr Beyer came to visit before and after. In the OR I had again 4different Rn,'s and techs . Same attentiveness ,calming atmosphere I would recommend this place always and thank you for brightening my world . I think I became more intelligent too.

This is a first class Ophthalmology Group! Dr. Krates is retired but he has an excellent team of…read moredoctors and technicians. I took my mom here for cataract surgery and the entire experience from start to finish was on point. No ridiculous packed waiting rooms or wait times. Initial consultation to surgery to post ops, all super smooth and seamless. These guys are very efficient. Dr. Farley is wonderful. He also sent my mom flowers after her first surgery. What a nice touch. This is a very well run office. I worked for a very well known ophthalmologist in this area for nearly a decade and I can tell you, THIS office runs like clockwork. Bravo!

Went for my first visit, the staff,the Dr were all great. Everything was thoroughly explained to…read moreme. When I was choosing my glasses, Melissa was VERY Helpful, kind, and never once rushed me. I think they are are a bit pricy, even with my insurance my my visit, including everything plus contact lens fitting, not purchasing contacts at this time but did get glasses, my portion was $750. But I am over all pleased and I will recommend the office to others.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Camille is outstanding. Her skills are extraordinary. I love my new frames. Camille takes the…read moretime to make sure the customer is extremely satisfied. Please acknowledge Camille for a job well done. Brenda Garrett-Jordan!!!

This place has lost it touch when it comes to eye care especially customer service. I just needed…read morea simple prescription corrected and just needed for night vision only. The service has lacked and doctors seem knowledgeable, but it's the management and the $$$. Not about customer satisfaction. I have been patient with them for years when they are off on prescriptions and they know that. But, they refused to correct my glasses and I had to request a refund because then they wanted to charge me more for fixing my prescription. Make no sense.

My whole family has been seeing (better) with Dr. Pavletic care for many years. My grown children…read morecome back to Orland to continue in his care. He is kind, careful and expertly knowledgable. MLN

Dr. Pavletic is one of the best doctors out of the entire medical field that I've ever experienced…read more He was extremely informative and explained himself clearly and slowly so that it was understandable. I felt like a real person in his office. I wish all my doctors were like Dr. Pavletic. I didn't have to pick anything out so I didn't have too much interaction with the ladies out front. They were kind with the check in process.