Went to Multack eye care on the recommendation of a friend who has been in the optical business for the past 40 years. I myself was in the same industry for 25 years so I know a good doctor when I meet one. Parking lot was clean with ample parking, the building looked nice aesthetically, you walked in and the staff was very friendly and knowledgeable. When I was taken in to the initial pretesting the technician was very friendly and very precise. She made me feel comfortable in what she was doing and how she was handling the tests. I used to administer these tests myself when I was in the optical field so I do know when it's done properly or not. About 5 minutes later I was taking into the office to meet with the doctor, the doctor's assistant that initially took care of me and checked my vision very thorough, very friendly, very knowledgeable. When the doctor came in she had a big smile on her face, she made me feel comfortable and that was a great relief considering I was going there for a very serious eye condition. She was thorough, very precise, kept me informed on everything that she was doing, put my fears to rest, and I felt very comfortable with her diagnosis. When I went to the desk to check out both Debbie and Erin C were super friendly and made it very easy to make the two follow-up appointments that I needed to make. I highly, highly, highly recommend this practice. Whether you need just general optometric care as in a general eye exam, or if you need specialized Care from one of the ophthalmologist as a previous professional in the field I say that you cannot go wrong seeing the doctors in this practice. Thank you very much Multak Eye Care for making me feel so comfortable and valued as a patient! read more

Bringing in my 84 year old mother for a yearly check up following her cataract surgery. The staff was so kind and patient with her explained everything before the did any procedure taking Baby steps with her read more

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I have been a Multack customer/patient for years. The services provided by this group are extraordinary. From check-in, to pre-Doc staff prep to the Optometrist, Doc Gilbertson, I was treated courteously, professionally and informatively by the extremely friendly staff. I have scheduled an upcoming visit to prepare for cataract removal and feel like I am in "great hands". Thanks, Multack of Frankfort read more

This place is a well oiled machine. They are very efficient and communicate well. Each doctor has been great. They are not arrogant and don't make you feel rushed. The technicians have all been kind and welcoming. Each step is explained well for each visit. If you need eye care this is the place to go. Dr. Multack, Dr. J (can't spell her name) and Avery are all fantastic. read more

We will and have already spoken highly of Multack Eye and Dr. Jankiewicz; "Jan"; provided through our primary physician. Our experience was cohesive and comprehensive. Our questions were completely answered from an "emergency" eye nerve issue that could be stemming from other health issues. Dr Jay even connected with our other health specialists to ensure the care was provided succinctly. Such care is RARE! read more

Had cataract surgery, Dr Multack was so professional and explalined every detail and what to expect. Have been going to him for a couple years now and very happy with my vision and how Dr Multack is so caring! his staff is very nice and always professional! thanks to Dr Multack and staff for taking care of my eyes! read more

I absolutely love the staff here. The are all so kind and caring. The office is always clean and staff never forget to clean instruments in front of me. I want to give a shout-out to Ashley for being helpful and kind. read more

Don't waste your time. After being made to sign an acknowledgment of their 50 dollar charge for missed appointments. I was shuffled from a couple rooms for some image tests and thrown back in the waiting room. The checks they did took maybe 10 minutes. I got there early for a 10:15 Appointment and at 12:30 still didn't see the Doctor. The lady behind the desk told me I was next to be seen and I watch a guy that came in an hour after I got there go next. I walked out. I would imagine if they received the same type of care they would be angry too. 50 bucks if I miss an appointment because their time is important but I wait for 2 hours past my appointment time and I don't even get seen. Not even a call to ask what happened. Stay away far away!!! read more

I cannot speak highly enough of the staff of Multack Eye and Drs. Multack and Jankiewicz. The office functions cohesively and flawlessly to give the patient the best possible vision and experience. I had cataract surgery on both eyes. I know I made the best decision both on physician and practice. My vision went from a pathetic 20/2100 (yes, true I verified) to 20/20 in both eyes. I am forever grateful to Drs. Multack, Jankiewicz, and the staff of Multack Eye. read more

checked out the credentials and were good. still having problems with my eye after 3 months. Wish i had gone to Illinois Eye Ear and Nose.

Beware! Ok first off I had an appointment at Multack Eye in Frankfort, IL at 2:25 pm. I filled out the paperwork online, as to ease the process (or I thought) Anywho....I walk in and there a lady speaking with both receptionists about how much her sons contacts should be as she was told $90? Whatever..then I finally get up to the counter and both of the workers are now trying to figure out her issue? They then proceed to ask another employee who had no clue. Meanwhile I never got, "hey I will be with you shortly." Then she gives me a form I fill it out she is like your quick..I'm thinking ummm hello? I was told I would be there for my exam 1 hr! Nope...have a seat in our OVERLY crowded wait area. We won't give you a timeframe but go ahead make new friends. I sat and sat finally got called in a room. The workers every last one of them (expect for my bff with blond hair that sits at reception desk in the middle) we're rude! Not my fault they over book and your over worked find another place gosh not that serious! Anyways..she did a test and was directed back in the waiting room...3:30 got called back did a test went in the waiting room....4:30 got called I'm thinking ok they close at 5 so this should be quick? Again waited in the room till 4:45 and she (N. Plummer) snapped ,"You don't have cataracts!" "I can't see the board either without my glasses!" Ok lady settle down. I went to pay and no one was in the waiting room you could hear a pin drop! Cmon ! Taking your long breaks and making me wait! They asked if I wanted to come back 4 months? I said No and left. Excuse me I would NEVER waste 2 1/2 hrs on someone and no one said a word to me. The end good luck but wouldn't go there! Also never explained the photo of my eye read more

I was among the first of Dr. Sam Multack's patients who received a new surgical procedure concerning cataracts and glaucoma. I am in my 70's now, and looking forward to many more years of good health, and great vision. Marnie read more

Stay away, stay far away First thing first they are 100 percent scam artists. They dilate-and yes I said dilate-your eyes before your exam. After prescribing you the wrong prescription you will get the wrong glasses. Then, you will have to get cussed out by the person answering the phone because somehow you are in the wrong being that you dare to question their prescription. There's a lot of different places to go and I would suggest to go anywhere else. I know my wife and I-because of the way she was treated -I will never be back. Hope this finds you before your visit. I'm guessing the positive reviews are paid for the opinions. Also, I noticed one of their Doctors said in a previous review that most insurances don't cover their 40 prescription fee. Ours does everywhere, they won't take insurance, why well you can guess because it's a scam. read more

Something seems to have changed at Multack. They were great passionate and caring two years ago when I was first referred there. But the last time I went something seems to have been weirdly off. What appeared to be an administrative lady gave me this huge ugly snarl. I was really surprised as they had previously been so friendly. I didn't think much of it ( and I have fully earned legitimate insurance )but I'm finding now that they somehow failed to send me the typical confirmation of my appointment and now it appears that it is suddenly really hard to actually talk to a person to understand why they aren't following their prior procedures, or reschedule the appointment. They may have been good before and i had some really great eye doctors whom I'll miss but, something there seems to have taken a wrong turn. it appears that although I have legitimate insured and have always paid the bills that, maybe they don't care for the business? ??? read more

I made the mistake of having an optometrist treat me for shingles in my eye instead of an opthmalogist there. I was strung along for months on expensive meds before she said I need to see a specialist. She referred me to someone but I decided to find my own and glad I did! He immediately took me off a pill that I was on for months saying it's hard on your kidneys. He gradually reduced my eye drops and guess what?! No shingles! Was I strung along so I could keep paying them? Yea I believe so. Here I thought I was getting good care when I was not!! read more

I went to Dr. Marneris for cataracat surgery on my right eye. After 2 appointments for measurements & needless machines I had the surgery. The first lens (the 2nd most expensive) DID NOT FIT! While inserting the 2ND lens he ripped it & had to take it out in pieces!! The 3rd lens fit. It will be 2 years in September & I have scaring, blurred vision & some pain. I have had stem cell therapy & that worked for a little while but I may need surgery. After all that measuring he got the size wrong!!! I went back 1 time after that surgery & never went back. STAY AWAY FROM MARNERIS read more

Best care, best equipment, best outcomes!! Clean and beautiful office. Very professional start to finish. Kind and efficient staff with the best Drs in Illinois read more

Dr. Multack is an amazing doctor who is kind, patient, and knowledgeable. I am in my early 40s and had to have eye surgery and I was completely panicky but he helped put me at ease and the surgery was quick and without problems. The staff is friendly and considerate. Dr Multack has state of the art technology that helps to identify problems before they become big problems . I am very thankful that I found Dr. Multack and I strongly recommend his office. read more

I highly recommend Multack eye care ! They see my entire family- office staff are informative professional and friendly! I wouldn't trust our eye care to anyone else. read more

Awesome experience! Great staff, friendly and professional. I'll recommend Dr Multack to all my family and friends. read more

Dr Nellie Plummer is an amazing Optometry Specialist. She treated my daughter for an eye infection caused by one of her contacts, which lasted about 7 weeks. With Dr Plummer's appropriate treatment plan and care, my daughter is doing much better. Dr Plummer is very knowledgeable and explained the onset and plan of care. She is personable and professional! I would recommend Dr Plummer for your vision care. Dr Nellie Plummer is at the Multack Eye Care in Olympia Fields and Frankfort locations. Also there is a parking lot at both locations. Very convenient. read more

Great people, great Doctor. This clinic runs like a well oiled machine. The staff are polite and friendly and, because of COVID take measures to keep everyone safe. read more

Dr. Sam Multack is an excellent Ophthalmologist and clinician. He is very thorough and explains things in a manner that is very understandable. As a practicing Endodontist for 20 years I know a good doctor when I see one and Dr. Multack is one of them. read more

I was incredibly impressed with the staff and doctors and Multack Eye Care. I had previously taken various family members to two other practices. I found Multack Eye's diagnostic equipment to be the most modern by far, of any of the offices I had seen prior. His staff was warm and welcoming. The doctors were consultative and care-taking of my family's needs. I drove an hour out of my way on a recommendation to receive care at Multack Eye, and I would recommend to anyone that it is worth the trip. I understand Dr. Multack himself is one of the best surgeons in Chicago. Judging by my experience, I can see why! read more

Dr. Multack came highly recommended to me and, as time goes by, I hear more and more wonderful things about him from other people. He is very down-to-earth, answers questions clearly, and gives you great confidence when facing cataract surgery. The staff in his Frankfort office and at the Tinley Woods Surgery Center are incredibly kind and efficient. They explain exactly what they are doing and what will happen next. The final result is how amazed you are that it was absolutely painless and took so little time. The Center runs like a finely-made Swiss watch. There is no unnecessary waiting time. In fact, he seems to always run a bit early. What a refreshing change for a nervous patient! I am very pleased I selected Dr. Multack. read more

Multack Eye Care is outstanding I got hurt in a bad fall on March 3 2015 I had so much trouble trying to find a great Doctor after going to many other clinics and getting no results for my eye care in a proper way. Then I got my sister doctor as she told me to visit their clinic for help. They went right in to help my problem at 300 %. Now I love the staff & the doctor there they have me for a lifetime customer. They are truly professional for my eye sight and help save my damage eyes in outstanding care. I am a senior that need this kind of professional care so Thank You so much Multack Eye Care read more

Dr. Multack might be a great eye doctor but i will never know. The front desk clerk Sherri was very rude to all the elders so i decided that i would take my service else where. It was crowded and she was angry because individuals that was there at 7:30 was coming to the counter asking what was going on and when were they going to be seen since it was 9:30am already. The only excuse she gave them was "We have 5 clinics" so be patient. That's no excuse for overbooking elder patients that can barely see and having them wait like that. My point is that people understanding that things happen like maybe someone called off or started late due to over sleeping or because of traffic. My thing is she could've been more nicer, diplomatic and compassionate to them and myself as well when i was returning my paperwork. While i was at the counter she was like what do you need (very nasty) I asked if it was ok to return this to you or would you like me to keep it. She stated that she would take it and I could have a seat. Now it's not what she said but how she said it. Unfornately, I feel for the individuals that has to go there and deal with Sherri. Also, the other clerk tried apologizing for her behavior but that's her buddy. They both were chatting together and ignoring patients while they were standing at the counter but she wasn't as bad as Sherri. Sherri just really stood out with the attitude and rolling of the eyes. Anyhow I hope Sherri's mother, father, sister, aunt , daughter or etc. ever has to deal with the kind of service she gives or gave that day. read more

I had a cataract removed and the staff and the physicians were all very professional, kind, and gave excellent care!

Dr Multack and his staff are wonderful! I was having eye pain and they were able to get me in quickly. The staff were so friendly. Dr Multack explained things so well and made me feel great about my care plan. I would definitely recommend to friends and family! read more

This is an exceptional facility for great service! Dr. Multack is very knowledgeable! He really seems to care more about the patient & takes a lot of time to explain how every procedure works! read more

Took my 15 year old here for an eye exam. Very nice and thorough. The Results were he needed some glasses. The only problem was The doctor wanted additional $40 to write a prescription for glasses. (they don't do glasses). After my office co pay and all the money from blue cross ppo . I find it outrageous they are asking for more money. Just imagine going to the doctor getting lab work done and to find out the results they charge you more money. I was shocked. I would look elsewhere for eye care. read more

I had a great experience from the second I walked in. Front staff super friendly. My daughter and I both had appts w Dr. Multack. He was so thorough and had the best beside manner. He actually told me my daughter had astigmatisms. She has had issues for years with her eyes and contacts probably because the previous doctor didn't diagnosis that. He helped me with my dry eye and had the cutest frames to choose from. The staff in the frame area helped my daughter and I get fitted perfectly. He followed up with us after our frames were made too. Great doctor and beautiful office. So clean! Will never go to basic chain eye place again. Thank you! read more

They typically do not take younger children but they took a last second appointment after my 4.5 year old daughter scratched her eye. Great service. Super nice facility. Highly recommended read more

Wife went in for routine eye exam with a NO Co-pay insurance benefit ( confirmed by United Healthcare), yet front desk charged her a $40.00 Co-pay "prior to seeing the doctor" plus $40.00 more for her prescription? Called the business office to question these charges & was told wife was charged the co-pay because she had a pre-existing condition (?) You know - the one that the front desk person diagnosed before she was seen by the doctor? The pre-existing condition was stated as "dry eye" - this is a SCAM! We will let our extensive local area family aware of this poor experience! Have also let United Healthcare know how Multack Eye Care conducts business, read more

Whether it's eye exams or surgery this is where you want to go. Dr Multack and his staff are the best. Their medical qualifications / experience / and handling of patients couldn't be better. Multack Eye Care And Associates are highly recommended. read more