This office is one of the best in the world and I've experienced excellent service there for years…read more I appreciate the great care I receive from Dr. Wilson and her staff and help from Carmille when it's time to receive glasses. This is the location to go to ALWAYS for anyone seeking eye care.

Been coming here for years. Love Dr. Ken. Over the last few years the service has GREATLY declined…read morein the Homewood office. I've had some stressful interactions with staff. I have bought many pairs of designer glasses here but the quality of the lenses are not good. I've gotten better lenses for less money online. Unfortunately I may be looking for another office to service my eyes and my style choices. They don't repair my frames here. Had the same problem with 3 pairs of Gucci, Tom Ford and Jimmy Choo. The doctors though are AMAZING. Definitely worth it for them but not necessarily a retail outlet. Other than wait time, the service is stellar. Good luck.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

I've been going here for yearsss and I can say as of my most recent visit I've been more pleased…read morewith the office! They always have the best variety of Frames and the office staff is friendly as well! They used to be slower than my liking. But I'm impatient if I make an apt. I'm early and want to be seen at That time. But the timing has gotten better! And this Ofcourse this will continue to my eye dr. Office of choice!

this used to be a great place for eye wear reasonable prices. now they are rosin eye clinic. I went…read morein for eyeglasses using a bcbs medicare advantage plan which allowed 150$ for everything so I asked what frames can I get, the person pulled a plastic storage box from under the counter with some funky looking glasses I or anyone else would not wear. time to find someone else.

Purchasing Contact Lenses here is a complete Rip-Off. Best to get the Prescription and go on- line…read moreto purchase at a much Cheaper price. They do have a nice selection of glasses to choose from. Expect to pay more for the designer glasses. Only one eye exam room with only one optometrist...so takes a longer time to get an appointment.

I have referred my whole family to Meyer Eyecare because Dr. Ingelse has such great bedside manner…read moreand enthusiasm for what she does. She always makes sure that I understand the results of my eye exams and the solutions to treat them. After my last visit in July, I received a series of YouTube video links that featured Dr. Ingelse' personally explaining and reminding me how to treat my dry eye and blepharitis at home. Wow! I also want to share that Pre and Post Covid19 the front office staff at Meyer's has always provided great customer service in setting up my appointments, welcoming me when I arrive, and assisting me during checkout. They have very strict check in protocols now but they are still very cordial and kind in the way they do it. I recently experienced an issue picking up my new eyeglasses due to the new safety protocols they have in place. Not only did one of the staff members contact me right away to resolve it, they also included a personalized note and some eyecare goodies in the bag with my new glasses once I received them. No other Dr's office I've ever gone to has ever done anything like that and in my opinion it's that kind of customer service that sets Meyer Eyecare apart from the rest. PS: My mom is 82 years old with Alzheimer's and Dr. Ingelse and her staff were extremely kind and patient with her. They did a great job of examining her eyes and helping her select a new pair of glasses!

I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

I got eye glasses at DiSalvo Ost about a month before I moved out of state. I broke my glasses…read more The frames were discontinued, but DiSalvo Ost was able to find the frames at another optical business. I sent my broken glasses in and they put the lenses in the new frames and sent them back to me. They fit without any adjustment. I could not be happier with the help and service I received from DiSalvo Ost!

I have been a patient of Dr. DiSalvo-Ost for probably 30 years now (we were both babies!). She has…read morealways been wonderful. Her exams are very thorough and she really listens to what I have to say when it comes to discussing options. During a routine check up in August she discovered a very serious diagnosis and if I didn't have eye surgery right away I would be blind in that eye forever. I am so thankful to her for catching this. I went to the surgeon she recommended and my eye is doing great now. I am forever indebted to Dr. Christine for saving my sight. I'd like to add she is very personable and the staff in Orland have always been great too.

Been coming here since kids were in elementary and now they're done with school and we still go…read morehere. Great experience with Dr. Rana, very thorough. Dr Kiefer is great as well and explains very well. Very detailed. Yes would recommend. And great team as well. Thanks

I was there recently and the doc asked if my glasses were from there when I told him no and where I…read moregot them he said oh they have cheap glasses. I won't be back. The rest of the staff was kind and efficient.

Sending huge KUDOS to Dr. Bury and her most dedicated staff she truly is amazing EYE doctor she…read morereally cares about her patients. So personable, friendly and so accommodating to all your needs. Her staff has always been so polite and very inviting and friendly. I always had a great visit, every time I've had to call with a concern or issue, I've always been taken care of. I feel very fortunate to have a great optometrist all these years. Thank you so much! Olga Sivek -Oak Lawn, Il

Do NOT under ANY circumstance see Dr Salem, unless you like to be ripped off!…read moreHe'll first insist on charging you for a scan, stating ALL patients must have a scan on file, which is a blatant LIE and not standard practice at any other local optometrist! Just a scam, by a sleazy Arab, to make money! When you refuse the scan, you'll immediately see a shift in his persona. The glasses are waaaay over-priced and if you have issues with glasses ordered through them, you'll have to fight like hell to have them corrected! Save yourself the headache and hassle and avoid this shady practice at all costs!! You're Welcome.

Krates has a five star product in their doctors and a three star setting in their office support…read more Too many of the front desk staff are less than customer orientated. I speak of the Orland Park location and had a brief conversation with Oak Lawn. My experience with Dr. Katsoulakis and Dr. O. Donnell were more than satisfying. However, it appears that there is no way to reach them if necessary after the office visit. I am sorry to learn that the aftercare appears not important. Perhaps that is the Krates structure.

Recently had my second cataract surgery. I was treated with respect and care. Staff was pleasant…read moreand professional and upcoming appointments were precisely made with complete instructions supplied. Dr. Beyer was excellent - everything went as planned. I now have 20/20 vision and it's so great to see again! ; D I highly recommend.