I had a wonderful experience here. After my typical eye doctor wasn't available for a checkup my…read moresister advised I give this place a shot. I'm glad I did, they were more than courteous on the initial phone call and advised me to arrive early to do some paperwork. They confirmed my appointment 2x, and even got me in earlier. The doctor did a great job of identifying my stigmatism and which route was going to work best in regards to contacts. In fact I will be going back in a few weeks to purchase new glasses from them. They have no earned my business from here on out in the future. Thanks,

I am writing to express my dissatisfaction with Wear Eyewear of Orland Park over a prescription…read morelens order that took over five months and eight lab attempts to resolve. On 12/29/25, I ordered lightly tinted prescription lenses using my VSP allowance. Over the next five months, the lenses were sent back to the lab repeatedly: the tint was too dark, then the lenses didn't fit into the frame properly, then the tint was wrong again, then the prescription itself was incorrect. Staff member,Kristy, handled most exchanges and confirmed the lab had already proven it could produce the correct tint, since I'd received it correctly once and kept that pair as a reference sample. I repeatedly asked for this matter to be escalated to the District Manager (Jessica), I was told she was informed but she never contacted me directly. On 5/9/26, Kenny left a voicemail claiming the lab could not make the tint any lighter and that I'd have to accept the lenses as-is or with no tint -- despite clear proof otherwise. When I called back, he offered no real solution and focused only on what was outside his "reach." After further attempts, the tint was finally corrected on 5/29/26, but then the prescription needed fixing. When I picked up the glasses on 6/26/26, the tint was missing entirely, the lenses weren't thinned as paid for, and the prescription was still wrong. At that point I requested a full refund including what my insurance company paid. My out-of-pocket refund was processed and arrangements to have my exhausted 2025 VSP lens allowance was restored. This process cost me six months of time, patience, gas, and no working product to show for it. Customer service was poor, the lab was slow and inadequate, and upper management did not meaningfully engage. I will not return to this company and will not recommend it to others who are looking to order prescription lenses. This was my worst experience ordering lenses. This should not have taken 6 months to resolve and walk away without the lenses I ordered and paid for. The only redeeming part of my visit was Dr. Jones. The eye exam itself was professional and thorough. It is a shame that such a great doctor is backed by such an incredibly frustrating and broken ordering system. I am deeply disappointed by how badly this was handled.

I needed glasses!!! Of all of their locations this one got the best reviews so I decided to try…read morethem. Upon entering a lady greeted me and instructed me to browse the frames and completed paperwork on tablet. I had my protests done by tech Liz who was friendly. Next was on to Dr. Lauren Haddad who was nice, friendly too. She listened to my concerns and was easy to talk to. Next was the sales advisor Jacob who was ok. He was a bit off on measuring my pupils. The manager Lupe got things on track and was professional, friendly and helpful regarding frame suggestions. I see why they got good reviews. Team seem to work well together. Can't wait to receive my glasses. (Personal note - I forgot to take pics...that's a first).

Doctor that did eye exam was rushed and rude, walked away from my husband when he was asking a…read morequestion. Too many other options in town to put up with that crap.

I've been a patient for many years. Dr. Dawn is awesome. She is well versed in her profession and…read moreoffers personalized diagnosis and attention. Pre\Post appointment administration @ the front desk--i.e., check-in and payment--is filled with a lot of unnecessary pomp and circumstance. Despite the haughty staff, I'll keep coming back.

Excellent. Dr Dawn is the best. She is on time, give an excellent eye exam, and stylish frames.read more

Some people have a phobia about going to the dentist. Myself? I have an eye doctor phobia. My…read morevision is...bad. Very bad. Approximately every third prescription (every third year) I dance perilously close to the maximum prescription strength for contact lenses. Thankfully, technology stays one step ahead of me so I have yet to face the day when contacts are no longer an option. In any case, when your uncorrected vision is such that the very top line of the eye chart (is that an E?) is a struggle; going to the eye doctor can be...embarrassing. However, when your uncorrected vision is as mentioned above, a yearly trip to the eye doctor is a non negotiable. If you want to see clearly...which I do. The staff at Kirschner Vision is always polite and the care I receive has always been top notch. Each visit includes opto mapping where they scan and take pictures of your cornea, lens, and all that good stuff. The best part? The scan approximates a prescription based on the measurements it takes. If you are only looking for reading glasses this probably doesn't matter much. For someone like me, it saves a ton of time and anxiety as the doctor flips between lenses and tries to ascertain just how little you can see. Dr. K. can look over my pictures for any abnormalities and then have an idea of how much my prescription has changed. Sure, we still play the "Which is clearer game?" but it takes a fraction of the time. Something I very much appreciate. When it comes time for choosing new specs, the ladies up front have always helped me select the best glasses for my budget. Kirschner carries a decent selection of frames in a number of price points. I've splurged on majorly speedy frames (awesome insurance paid for everything) and I've purchased frames from their least expensive frame options (no vision insurance--ouch!). I can say at I've always been treated just as well regardless of how much I am spending. I've never had someone try to upsell me. If anything, the associate assisting me in choosing my new glasses helped me meet my needs in the most economical way possible. My only complaint about Kirschner Vision is that your wait time tends to run about 30 minutes past your appointment time. Still, it's a small annoyance in an otherwise excellent practice.

This place has lost it touch when it comes to eye care especially customer service. I just needed…read morea simple prescription corrected and just needed for night vision only. The service has lacked and doctors seem knowledgeable, but it's the management and the $$$. Not about customer satisfaction. I have been patient with them for years when they are off on prescriptions and they know that. But, they refused to correct my glasses and I had to request a refund because then they wanted to charge me more for fixing my prescription. Make no sense.

I had both eyes done this year most all of my family and friends had cataract surgery same place…read moredifferent Drs. All the same successful results . The. Pre-op and Recovery Nurse which I had 4different ones were compationate and attended to my concerns, gave me a warm blanket.Dr Beyer came to visit before and after. In the OR I had again 4different Rn,'s and techs . Same attentiveness ,calming atmosphere I would recommend this place always and thank you for brightening my world . I think I became more intelligent too.

This is a first class Ophthalmology Group! Dr. Krates is retired but he has an excellent team of…read moredoctors and technicians. I took my mom here for cataract surgery and the entire experience from start to finish was on point. No ridiculous packed waiting rooms or wait times. Initial consultation to surgery to post ops, all super smooth and seamless. These guys are very efficient. Dr. Farley is wonderful. He also sent my mom flowers after her first surgery. What a nice touch. This is a very well run office. I worked for a very well known ophthalmologist in this area for nearly a decade and I can tell you, THIS office runs like clockwork. Bravo!

I got eye glasses at DiSalvo Ost about a month before I moved out of state. I broke my glasses…read more The frames were discontinued, but DiSalvo Ost was able to find the frames at another optical business. I sent my broken glasses in and they put the lenses in the new frames and sent them back to me. They fit without any adjustment. I could not be happier with the help and service I received from DiSalvo Ost!

I have been a patient of Dr. DiSalvo-Ost for probably 30 years now (we were both babies!). She has…read morealways been wonderful. Her exams are very thorough and she really listens to what I have to say when it comes to discussing options. During a routine check up in August she discovered a very serious diagnosis and if I didn't have eye surgery right away I would be blind in that eye forever. I am so thankful to her for catching this. I went to the surgeon she recommended and my eye is doing great now. I am forever indebted to Dr. Christine for saving my sight. I'd like to add she is very personable and the staff in Orland have always been great too.

First of all I have been going to Gardner Eye for annual eye exams, for several years, every time I…read morego you get a new optometrist. I assume they are straight out of college with little to no experience. Here's what happened to me, 3 weeks before my scheduled eye exam I experienced pain in my right eye, I thought it was dry eye, I purchased over the counter meds. When I had my eye exam Dr. Maliha Asadullah she agreed it was dry eye. She said continue with over the counter meds and if it gets worse make a appointment to come back. It did get worse so I made an appointment right before Christmas 2025. She prescribed prescription dry eye meds and a steroid drop. Still my eye did not get better, by this time I could not keep my eye open. I finally got a appointment with a ophthalmologist, my eye was infected. So I was misdiagnosed, told I had dry eye, when in fact my eye was infected. Worse part is the cost, $40 copay to see Dr. Maliha Asadullah, and the prescriptions cost over $150.00. Good luck if you go to Gardner Eye for anything but regular eye exams. I suggest you go to a ophthalmologist.

After a couple of hiccups with the timely completion of my new prescription glasses, Audrey and her…read moreoffice staff went beyond and above the call of duty in getting it right. The issue was remedied and rectified and Audrey delivered well beyond my expectations. Gardner Eye Care has state-of-the-art equipment optimizing health for eye care. Their ophthalmologist Dana De Vito was sweet, very professional and explained my exam procedure in great detail. She was stellar. It was my first visit there but will be returning for my annual from here on.

I just moved to Lemont and needed a new eye doctor and new glasses. I stopped in Target to make an…read moreappointment and they had a cancellation and were able to take me right then. The doctor was very professional and thorough. The staff that helped me select frames were awesome too. They accepted my insurance and the price was not too crazy. I highly recommend.

Always professional! They also adjusted my sunglasses which were purchased from another location…read more Great job! I always return every year.