They're a chop shop...they do not tell you straight out that you are 99.9% going to have to wear…read morereaders, after the procedure. (If you're a certain age, I'm 48). They just repeatedly ask you over and over'Are you ok with having to wear readers if it comes to that?' I then expressed my disappointment at my follow up and the 'doctor' looked at me mystified and said' you're 48', as of that was explanation enough. The actual doctors and staff up front were amazing and so very pleasant but be warned, if you're over 35, be sure you'll be needing readers the day after.

Great experience. The staff are wonderful and very helpful during each step. I was able to get my…read moreconsultation and surgery done within 6 days. I Would recommend it to family and friends.

Do NOT come here for your Kindergarten child for their eye exam. The technicians were friendly and…read morepatient but the very unfriendly doctor turned us away because she couldn't get the pictures she needed. She hardly tried and just dismissed us. Very disappointing experience!

Dr. Pat Hart is absolutely amazing. I have been a customer for decades and there is no one more…read morecaring, professional and smart. She takes the time to evaluate your eye sight and address any concerns or questions you have. She is truly the best.

Had a great experience with Dr Horn, Jen, and Crystal for my LASIK treatment and with all of the…read morestaff throughout the process. Highly recommend.

My husband and I both got lasik here and had great experiences both times! The entire staff is so…read morekind and they really take their time to explain everything. I was a bit overstimulated and nervous when I went in and the dr took the time to give me a break and talk me through it

Great experience all around! Booked a same day consult and surgery, and even saved money that way…read more Fast, friendly staff, and nice and clean office. Staff was amazingly helpful and the Drs were so efficient and knowledgeable. The surgery itself was 10 minutes, took a nap after and could see! Would recommend to anyone!

LASIK was quick fast and easy the Dr and staff were all amazing made me feel comfortable and safe…read morethe whole time. After the first initial day it's a breeze and I honestly love love love my results no regrets now I just don't know what to do with all my old glasses.

I scheduled cataract surgery with Dr. Shah. A few weeks prior to the surgery date, I called with a…read morequestion about prescription eyedrops. I was told the message would be given to the surgical coordinator, who never responded. I was told I'd receive a call the day prior to the scheduled surgery to tell me what time to arrive at the surgical center. I did not receive a call and couldn't reach anyone to ask about it because it was a weekend. When I called the surgical coordinator early on the morning of the scheduled surgery date, I was told the surgery was not scheduled for that day, but rather weeks later. My paperwork from the office showed the scheduled date was, in fact, that same day, and when the surgical coordinator checked with the scheduler, she confirmed that the surgery date I was given was indeed that same day. I asked who made this error, and was told the manager would call me that day. I did not receive a call from anyone. When the surgical center called me to go over pre-op questions, I explained that due to an error made by Arbor Eye Institute, the date was wrong and I could not have the surgery done on that date. The person at the surgery center told me they have experienced date mix-ups from this office before. My experience with this office is that they are unresponsive, couldn't even get the date of the surgery correct, and no one takes responsibility. I'm forced to delay my cataract surgery while I look for a practice with a competent and responsive staff.

Had cataract surgery with one of their doctors and need to see someone because of a problem. No…read moreone Can see me until September because doctor is on maternity leave and two doctors have left the practice. Very poor customer service Long wait time just to answer the phone!

Doesnt spend any time with you and turfs your care to non medical 'navigators'. I had to go…read moreelsewhere where the doctor actually was a...well...doctor. This is a venture capital owned business. He will not spend any time with you. We were totally rushed. He got up in the middle of the visit and just walked out instead of explaining things to my elderly father and mother. They aggressively take down reviews, so beware. These other 5 star reviews are culled.

my ex husband had Lasik , when we were married and still no glasses :) it was only a few minutes an…read moreeye , totally worth it

Bringing in my 84 year old mother for a yearly check up following her cataract surgery. The staff…read morewas so kind and patient with her explained everything before the did any procedure taking Baby steps with her

Went to Multack eye care on the recommendation of a friend who has been in the optical business for…read morethe past 40 years. I myself was in the same industry for 25 years so I know a good doctor when I meet one. Parking lot was clean with ample parking, the building looked nice aesthetically, you walked in and the staff was very friendly and knowledgeable. When I was taken in to the initial pretesting the technician was very friendly and very precise. She made me feel comfortable in what she was doing and how she was handling the tests. I used to administer these tests myself when I was in the optical field so I do know when it's done properly or not. About 5 minutes later I was taking into the office to meet with the doctor, the doctor's assistant that initially took care of me and checked my vision very thorough, very friendly, very knowledgeable. When the doctor came in she had a big smile on her face, she made me feel comfortable and that was a great relief considering I was going there for a very serious eye condition. She was thorough, very precise, kept me informed on everything that she was doing, put my fears to rest, and I felt very comfortable with her diagnosis. When I went to the desk to check out both Debbie and Erin C were super friendly and made it very easy to make the two follow-up appointments that I needed to make. I highly, highly, highly recommend this practice. Whether you need just general optometric care as in a general eye exam, or if you need specialized Care from one of the ophthalmologist as a previous professional in the field I say that you cannot go wrong seeing the doctors in this practice. Thank you very much Multak Eye Care for making me feel so comfortable and valued as a patient!

I could not say enough about how awesome LasikPlus is. Dr. Horn and all the staff here are…read moreunbelievable in the best way possible. I have a lot to say so bare with me. I originally tried to go to 'Chicago Cornea Consultants' because that is where my eye doctor tried to send me. When I went to my consultation I was very grossed out by their facility and found out the only reason my eye doctor sent me there was because he had a deal with them and received money for each person he sent there. I called my insurance company after the consultation (which I should have done at the beginning of this process) and found out I could get a discount through them if I went to LasikPlus. My insurance company (Blue Cross Blue Shield - HMO) made my free consultation appointment with LasikPlus on my behalf which made me feel safe and secure. Right when I walked into the LasikPlus facility in Schaumburg, I felt so welcome and at ease. Getting lasik is a nerve-racking experience and the staff at LasikPlus is next level. Everyone I talked to was kind and open to answering any questions I had (trust me, I had a lot). During my consultation they determined I was a perfect candidate. Not sure if this made a difference, but at the beginning of this process I did not wear my contacts for almost 3 weeks before my consultation and never again after that (I ran out of contacts but this was a suggestion from my eye doctor). After determining I was a good candidate, they told me if I scheduled my surgery ASAP I would get an additional discount due to scheduling early. I said HELL YES, and had my surgery the next week. The day of the surgery was pretty crazy. There was a snow storm (I got it done on January 23rd). Something crazy happened and a man who got lasik earlier that day broke the machine. This meant that no one could get their surgery on that machine for the day. Everyone who was scheduled for surgery that day in Schaumburg were sent to the Oak Brook location since that location luckily had no appointments for the day. I still had the awesome Dr. Horn do the surgery. Even with all the chaos, LasikPlus handled it flawlessly and I was home faster than I expected. They also gave a discount due to everything that happened with the change in location. My actual surgery lasted all of 10 minutes, which was wild. My brother drove me home and I fell asleep immediately. I would suggest getting your prescriptions BEFORE the surgery because we stopped at the pharmacy on the way home and it delayed me getting to sleep as soon as possible. I would recommend LasikPlus to anyone looking to get lasik. I am so happy with this investment and kind of can't shut up about it. I went to my 1-day follow up appointment THE NEXT MORNING with 20/15 vision. Unbelievable, perfect vision. FYI - I would 100% recommend anyone who deals with allergies to get the surgery done in the winter so you don't have to deal with your eyes itching while you are going through the healing process. ****IMPORTANT**** I did not drink enough water or eat enough the day I got lasik. I got dehydrated and after I took my "after surgery nap", I fainted in the bathroom putting my eyedrops in. This had NOTHING to do with LasikPlus and everything with me being on a stupid diet lol. I just want to warn anyone getting this surgery to eat that day. I was completely naive.

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

From start to finish, I had a great experience. They explained to me the entire procedure multiple…read moretimes as it's very scary getting work done on your eyes. What if I go blind? Nonetheless, the procedure was QUICK and PAINLESS. Highly recommend Lasik to all my friends. Whether it's here or another trusted source. The cherry on top was the text message from Dr Sharpe the evening after my procedure checking in with me. He was so kind, caring, and friendly. Thank you again for giving me a great vision.

I have nothing to say but "wow". From the gorgeous office, to the incredibly professional staff, to…read morethe extremely knowledgeable surgeon - this could not have been a better experience. Dr. Sharpe was outstanding and even texted me personally to make sure I was doing okay after the procedure. I have never experienced such a wonderful medical procedure. On top of that my vision is 20/15 and I have zero pain the very next day. Cannot recommend SharpeVision enough!