Easy to get to. Friendly staff and best prices in area…read more Wintering in the area in an RV. Purchased an additional 10 gallon tank and keep it filled for back up.

Terrific service. Staff on the phone was very helpful . Technician was sent out and replaced our…read morepropane tank within an hour and checked out all our connections to our furnaces and hot water heater. Very impressive. Go Graves!

I stopped by to top off the propane tank on my 25' motorhome. The person "helped" me, prima donna…read moreChadwick blew the propane line connecting to the tank. RV Country in Bellemont charged me $399.11 to fix it after searching for days to someone to help me. I can't believe to have someone appointed to be a "General Manager" with absolutely no knowledge of how to fill properly a RV propane tank without blowing the line. I found Rebecca Chadwick as an insecure, begging for attention "pretty face" who probably wouldn't even qualify to flip burgers at the local burger joint, but the store rating of 2.5 stars clearly explains how she "manages" the store.

I went in to have a brake controller added to my Ford Van. Bought a new trailer and to tow it…read moresafely, and properly, I needed a brake controller to activate the trailer brakes. I've been a loyal U-Hail customer for decades, and that loyalty is based on their long history of providing excellent service for avgood value. This visit, well, three visits a couple weeks apart are what I'm here to talk about. So on my first visit I met Rebeka, Carl, and Chris. The facility was clean, well lit, well stocked and expansive with room to walk around, comfortable chairs to sit in, a large accessible bathroom, and the whole place was clean and new looking. I spoke first to Carl who took copious notes and then said that Chris would be the gentleman handling the install and ganded off his notes to Chris, who went out with me to look at my van, and discuss where to actually install the controller so that I could reach it while driving if I needed to make adjustments. He then set to work and did a perfect job. The price out the door was a very pleasant surprise given that I'd heard it was going to be around $500, and I paid a couple hundred less than that! I was thrilled Everyone there was friendly, helpful, professional, and patient with me. I love that about any place I spend money. So that accomplished I drove home to wait for my trailer to be delivered. Which brings me to my second visit. My trailer was delivered and as I was getting ready to leave for a trip south to avoid cold, wet weather, I found out that the existing jack on the back of my truck wasn't fully installed, and only handled Stop, Tail, Turn lighs and nothing else, certainly not the brakes. So I ran vack over to U-Haul and Ben slid under the truck, looked at things carefully, and while he had some great ideas, he asked me to come back when Chris was in again to actually get the work done. That was Sunday. So the following Tuesday I walked in and Chris while with another customer welcomed me by name andcsaud he'd be right with me. Given that I was an hour early for my Ten O'clock appointment, I fully expected to have to wait. What I didn't expect was to be remembered and greeted so well by a man, by a company, that sees hundreds of customers a day. Chris finished up with the customer he was with, and then came and got me, I covered my mistake, he took the keys, and got right to work, well before my ten o'clock appointment! A bit later, he was done, covered all the work he'd done including hooking up the power lines, not just the brake line, and I was again out the door at a price hundreds less than I thought it was going to cost! He and Ben had worked hard, got the job done in record time, and dramatically less expensive than I thought it would cost. Even better, my seven pinn connector had been just hanging loose when I bought the truck second hand, and Chris properly mounted it onto my truck to make it stable and easy to use, thus improving it's lifespan! Took my truck home, hooked up the trailer, and off I went!!! Everything, and everyone there was perfect! I feel like I'm forgetting a person or two there, and hopefully they will forgive me my forgetfulness, but the most important point is for moving and or towing, there is no better place to go than the U-Haul in Flagstaff!!! Everyone there was friendly, helpful, extremely knowledgeable and excellent at their jobs. Rebeka is the manager of this location and instead of hiding in the back room as many managers do, she was right out front helping customers and doing a fantastic job! I give this location extra points for having a woman at the health, everybit as knowledgeable and capable as everyone else there! Way to go Rebeka!!! So, long story short, you need help with moving, towing, or both? There is no better place in Flagstaff to go than this U-Haul!!! When you go, tell them Sami sent you, you won't be disappointed!!! So in the end, everything went so well, and U-Haul saved me hundreds of dollars! I have always trusted U-Haul, and these three visits only strengthened my dedication to them as a customer!!!

This is the worst company I have ever had to deal with. No customer service at all…read more I have tried 3 times to call to cancel service and the hold times are anywhere from 62 minutes to 77 minutes. I will not wait that long to cancel their horrible service and outrageous prices. Their tank will sit by the street till they realize they don't have it.

They really get a zero these days since taken over by Amerigas. Do not do deliveries and is sub…read moretemps I have now been without heat and hot water for going on 6 days. Sat home all day Saturday as got a message my emergency delivery was coming since they did not deliver my January delivery. No one ever answers when put on hold or transfers. No warm body to talk to ever after multiple tries. No local office anymore since taken over Titan that did provide local good service for 30 years. I am switching companies for sure. Awful Awful Awful worse than awful company under Amerigas.

Stopped to refill our tank. The service was professional, quick and friendly. Prices were great…read moreas well.

I am very dissatisfied with the service and inflexibility that they offer their customers…read more Especially customers with disabilities. If I were you, go with another company! The previous reviews and mine speak for themselves.

My wife and I just moved to the area and during the time our new home was vacant, our tank went…read moredry. The very nice people at Barrett (the people I spoke with were indeed friendly), strung me out for 4 days with an empty tank before recommending I go elsewhere. They said they had a waiting list for their "regular" customers. If they had told me that upfront I wouldn't have minded and I think their desire to not turn away business at any cost has just cost them a "regular" customer.

We could NOT be happier with Barrett Propane for our propane needs out Williamson Valley. We've…read morebeen with them for over 10 years after being jerked around by a couple of the other competitors in this area. Come to find out that the Barrett family themselves are amazing individuals and very involved in our Community. They are gracious. Recently I had an issue with helping a family member going through stage 4 cancer and it ran our bill up. When the annual reevaluation came up I asked for some grace because it raised our bill. Long story short their amazing team worked with us for a full 10 months allowing us to wait and see what our monthly should be when our home went back to just being my husband and I. It was amazing. Thumbs way, way up! You cannot lose with this business.

My tank is at 60% and wanted to take advantage of propane special @2.22 per gallon. Was told they…read moredon't do prebuys. Bummer, I wanted to purchase a full tank but no go. Would have been nice.

I was staying in camp verde down the road at the local RV Park in January vacationing, when one of…read moreour propane bottles went empty. The RV Park manager said that I needed to come here. They are friendly and the cheapest propane in town. I came here 1/18/20, with my empty RV propane bottle and they were right! Super friendly service and the propane was only 1.88 a gallon. The office is super clean and nice. The workers there super friendly and helpful. If you need propane I seriously recommend this place. Got any propane bottles to fill? This is your place!!! Friendly, cheap, clean office, to get your propane needs.

Good prices, friendly service!…read more A bit of a drive to get to it, but they did have very good prices on Propane.

In the verde valley, we have few options for propane companies. You would think with very little…read morecompetition in the field, you would provide quality customer service to gain everyone's service. Obviously not. PLEASE do your research before getting a contract with Graves. I recently had no heat and less than a week prior, I had my propane filled so it definitely couldn't be that; WRONG. Not only did they fill my neighbor's tank instead of mine, Graves Propane charged my neighbor for their wrong doing and offered a "discount" on my next propane fill. I didn't even get my tank filled to the proper amount I paid for. Do yourself a favor and find a different propane company. I will say, the only quality employee at the company seems to be TJ. He was very thorough and apologetic to the situation. Hats off to you TJ.

Quality Trailers installed an electrical connector for towing on my hybrid PU truck. Great service…read morestart to finish and competitive pricing. Friendly and professional.

I was in a difficult spot. Kolton was honest, true to his word and understanding. I purchased a…read moregreat trailer at a fair price. He answered all of my questions, and followed through with everything we spoke about. Truly a great experience with great people! 10 out of 10, I will recommend quality trailers in Chino Valley to anyone who asks me!! Thanks!!

Nick showed up and was very pleasant. He topped off the propane and made sure everything worked…read morebefore leaving.

Today I was lifted up by the staff of Yavapai Bottled Gas. Medical issues with my wife caused me to…read moremiss a deadline. After my explanation everything was resolved. I cannot express my gratitude for the caring I received. You truly lifted me up. Thank you from the bottom of my heart