Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

"New staff" same old song and dance. You will pay tax on your retail purchase and you will be…read morepenalized if you want to pay cash if you don't use their financing. Very siimilar to Blue Compass. My advice if purchasing a late model RV: Look for a private party sale, be patient, buy the book "Buying A Used Motorhome" by Bill Myers and follow its direction. You will save at minimum the sales tax. We looked nationwide online and saved 10-12K on price PLUS sales tax and got a nice, easy to drive 27 foot Class C, 2024 model year, with 9,000 miles on it (only 14 hours on the generator!), with two slide outs - the perfect rig for us. The worst thing you can do is finance sales tax - think about it! Find a private party sale - remember: there are lots of people disguising as private parties who are really dealers (do your research) - weed them out - be patient. Read service reviews for dealerships, pay attention to people you know and their comments about RV dealerships in the area. We are glad we were patient, it paid big dividends. The two stars are for the finance, and sales people - everyone was real "nice" but they are trapped in a corporate "system".

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.

We brought our 2011 Lincoln MKZ hybrid in for an oil change. I've made an appointment online when…read morewe arrive. We are promptly greeted by Matthew the service writer. My white leather seats and stirring will be recovered with plastic immediately and he said he would be in touch with us through text messaging service was provided promptly. We will be back for our next service when it is due thank you very much.

I dropped by Summit 4x4 and met with Lee who scheduled an appt for a multi point inspection of my…read more 2004 TJ at my request. I had recently purchased this jeep and wanted it gone over to see what I could not see. They spent a good amount of time and when the inspection was over, Lee discussed all of the issues, Texted and Emailed me the results of the inspection which included videos which clearly described everything that should be looked at and replaced/repaired. I was given a very clear document which included costs for repairs. I was very pleased at the entire experience. Wynn S.

Make sure they check your Blinker fluid... Spending over 10k$ with this business. While being…read moretold over the phone of the needed repairs. BLINKER LIGHT FLUID, go ahead and change the headlight fluid also please. I Will not be coming back.

I was in desperate need for a small brake part for my RV on Saturday, not know that they were…read moreclosing in 15 min. The gentleman that I was speaking to on the phone said, not to worry I will stay here until you arrive. Not only did he wait for me, he also spent a few minuets to show, and explain to me, how the part that I was working on. Works! This place will get all my trailer needs, and all my friend will here what a great place Hubbard Trailer service is.. Thank You!!! Kevin

Surprised and Major Disappointment! Put money down on a carport. To install this carport they…read morerecommended a concrete contractor to first install the footers necessary to install the carport. His phone did not work and two weeks later Lex recents and says he'd never use the guy! Strange! Then they told me that the carport company they represent had changed their installation territory and that my address was no longer serviceable. I was pretty let down that Lex did not pick up the phone and let me know all of this. Lex is nice but too much B.S. has me wondering!!!

This is the only shop in Cottonwood that I trust to work on my 2014 RAM 6.7 Cummins diesel truck…read more They are thorough and do quality work. You can trust them.

Always done on time .Always done right. Take a lot of different vehicles in and never a problem…read moreafterwords.

We just purchased a RV from AZ RZ 316. We took a train all the way from Southern California to…read morepick it up, since it was such a great price! Nathan, the owner, drove over an hour to pick us up from the train station. He did alot of leg work to get the deal done. RV is great and I have nothing but praise for this company. Co-owner walked us through the entire RV, explaining things to us and making certain everything was working. Highly recommended company. Thanks!

Another visit to AZ-RV 316 and another exceptional experience. I am a teacher and in AZ, one knows…read morewhat our pay scale looks like. That said, while RV ownership is not inexpensive, there is value in what one does invest. Nathan makes sure my investment is carefully applied and even goes the extra mile to make sure I'm safe and my RV is giving me the biggest bang for my buck. I'm happy to say, I have a new internal charger that works exceptionally well and a few added extras that make my camp set-ups and break downs easier. Thanks to all those who work on my coach! It's much appreciated. By the way, for anyone reading this... I drive from Anthem to Dewey to have Nathan and his team do the work necessary. That's how much I value their efforts.

Used numerous time big projects. Camper shells, air lifts etc. Always first class service…read more Reasonable prices. Recommend no reservations.

HORRIBLE BUSINESS!!! I took my Toyota Tacoma truck in for a truck cover that my husband got me for…read morea Christmas gift. Twice the company he ordered from didn't send the right equipment. The third time he did install the cover. It didn't fit right. There was a large gap between the front of the cover and the back windows. It also had a black kind of tar substance and during the really hot weather it was like tar. I took it back three times and each time he told me that it was normal. I looked at 2 dozen parked trucks at Fry's and NONE of them had that, even my husband's truck didn't have that. Back to Driven Auto and stated it was a shoddy job and do it right. I had gone to 2 other auto specialty shops and both said it was a "shoddy" job and it wasn't t the right cover. FINALLY he fixed it with some sort of foam. I don't feel as if with time and heat the foam will last and I will have to send it out to get fixed again. The owner's aditutude thru this whole experience was one that was unprofessional and rolling his eyes!!! If u want Shoddy work this is the place to go!! Customer service is not here!!!!

Bathroom faucet leaking like the Titanic. Dale and Ian came out 20 minutes after I called and fixed…read moreit with new fittings and a new faucet. No more leaks. Nice guys, too. Awesome, Quick service. HIGHLY recommend. Don't look elsewhere!

We are up in Prescott Valley for the summer and the toilet in our motorhome broke. We called Dale…read moreand he and his helper came out the next day and fixed it. I highly recommend them and are thankful for such fast service.