First time.. ordering here on a late Sunday; The menu was okay not a lot to choose from but it's alright. Anyways, I thought to order something small (sweet potato fries) The order took about a good hour for a full sub and the fries. I'm quite disappointed the fries&sub were cold! So cold the taste didn't exist. Definitely, won't be order delivery from here no more. read more

I have ordered Geno's twice now. Both times it was perfect. I had delivery and pick up. I did pick up because it's right around the corner from my house and they charge a $4 delivery fee. Cost me as much foe the pizza and wings as it did for the fee and tip. Worth it it I really feel too lazy. The wings are great and their specials are inexpensive. I hope they stay good! read more

Although I haven't tried too many items on the menu, I've been very satisfied with everything I've ordered. The footlong slice of pizza is always really good and a much better choice than others especially if you're ordering late night pizza. Oh and the ranch is so good! read more

Stopped by Geno's in Tempe today. Services was wonderful!!!! Jared demonstrated excellent customer service and got my food to me quickly! This is by far the BEST GENO'S in the Valley! Thanks again guys. I definitely will be back read more

Ordered a large 1 topping pizza and wings through grubhub and got an email saying delivery time was about an hour. Fine, we're a busy packing to move anyway. An hour's cool. When they didn't show up, I called grubhub, who called Geno's, and then texted me saying they'd been advised it would be another HOUR wait for our pizza. Now, grubhub has their own customer service issues, which have nothing to do with Geno's. But a TWO HOUR wait for a pizza and wings is ridiculous. read more

I just moved here from San Francisco and i wanted to pick up a quick salad and pizza to have as i relaxed and got settled in. I ordered a chicken fajita salad , and a cheesesteak which by far exceeded my expectations!! Its was so delicious!!!! What will make me come back to this location is their friendly management, especially Mike!! Thank you for a good experience . read more

Tonight I ordered a pizza and fries and a 2 liter. I'm really picky when it comes to food but Bridget assured me that I was making the right choice. Pepperoni & ground beef with garlic crust, phenomenal. Garlic fries, delicious. And to wash it all down with a 2 liter of coke! Bridget was right, food was amazing, & her customer service skills, better than more than half the places in Tempe. Good job Genos! Keep it upn read more

We had a coupon, and decided to try this place out while in town. It was delicious! We enjoyed a large pepperoni with garlic crust with a side of the most wonderful cheese bread I've had. Yum! read more

My absolute favorite pizza in east valley. $5 pizzas you can just go in and order...done in 10 minutes. Crust is not too thick or thin, sort of in between. You will never order from any of the bigger chains again. read more

I have been to Geno's a few times now. They aren't the best place in the world, but it's decent. The prices aren't bad, either. My kids like it since there's a huge menu and they can get whatever they feel like. I tried a burger the other day and it was eh. read more

Have yet to have anything bad here. Where else can you get an authenic Philly cheesesteak? Their pizzas are cheap but good (try a bacon pizza with garlic crust) and always hit the spot. Their toasted subs are better than any of those chain sub places. read more

Genos was amazing as usual. The fact that they were attached to Pacos Tacos was even more amazing. Courtney hooked it up and the food was great from both sides! Definitely recommend if you want a late night bite! :) read more

lovely girl running the ship remembered me from a year ago when i left my meal because it took so long. this time it was much quicker and the pizza is great i love it!!! thank you so much read more

Came with my boyfriend after the gym and were ready to chow down. Had the turkey sub and mozzarella sticks. Good flavor and spices although the marinara would be better warm and the stick more fried to get that gooey cheese inside. His buffalo fries were awesome! read more

Food is excellent. Probably wont pick delivery again because it took so long. It took an exact hour to get my food. Hope the delivery time will get better read more

First time trying Genos. The food is pretty good, but that's not why I gave it 2 stars. I ordered full mushrooms and they only put them on half ($3 charge for full coverage) and the women at the counter insisted she didn't have our order so i went to make sure it got placed and noticed we got charged a second time. My boyfriend went in and showed her the two charged and the women argued with him that there was nothing she could do. We work right down the street where we use this site so we knew that was a load of crap. She said she took care of it, but we'll have to wait and see if she really did. read more

Extremely disappointing service. Placed a decent sized delivery order ($51) and tipped $7 from the yelp app last Saturday night, and being that I wasn't ordering directly through Geno's I called to confirm my order went through. They said it had and that I had a 1 hr and 20 minute wait even though the yelp app said it would be 30-40. I said that was fine and me and my roommates took a nap and set our alarm for an hour from then. Upon waking to the alarm I noticed I had ONE missed call from 40 minutes earlier. I checked the door to see if we had missed the delivery/and pick up our pizza. There was nothing there. I immediately called Geno's and they said they had called several times and knocked. The door bell was never rang, and I only received one call and they didn't leave the pizza at the door even tho I had already paid. They said they could not re-deliver, I could not pick it up, and I could not be refunded. If this is how Geno's conducts their business I will not be ordering from them again. read more

I really don't have anything bad to say about this place. The food is great so far and we've ordered there about 5 times (I figure that's plenty of time to mess up if you're crappy) The delivery time is always spot on to what they say, if not earlier. And customer service has always been great!! good in store service, good delivery driver service -- grade a and the reason why I don't go to big companies like pizza hut or dominoes... applause to you guys and give these kids a raise. Loyal employees are hard to come by. Let me just note too that so far zios, rosattis at Mesa riverview and mayas all in the Mesa area have all been a complete failure, 100% gross and customer service has been a joke. Excuse my French but f those places. This place is worth the money and a non worry on those worry free dinner nights (Waiting for an order now lol) read more

Bad customer service. come check out Rocky's Pizza and Cheesesteaks best in town. The knock out slice will have you in a food coma.

I was born in Philly and the cheese fries and the provolone cheesesteak was so good.

Average pizza . Cheese stake was disappointing especially if there taking the famous Genos name.

Food was amazing. It might take a few minutes to get your order but that's because they cook and make everything fresh. The toasted subs are amazing and the baked fries are as addicting as crack (i say that jokingly because i have never tried crack, i just heard it's addicting). The food is a great value and tastes amazing. read more

Glad I saw they didn't close down. I don't know about your pizza, but I do know about the subs and garlic fries...still great!!! FYI...I'm not from Philly, but this old Phx hood rat thinks it's much better then almost anything we get in the valley. read more

Geno's is decent, it's definitely a place that caters to the student population. I eat lunch here for a couple reasons. #1 I've never gotten sick; may sound strange but my job takes me all over and there are a lot of nasty joints in this neighborhood, Geno's is clean. #2 the staff are super friendly. I've found that isn't the cheapest, but go ahead and order that shitty cardboard pizza from Hungry Howie or turkey meat subs for Subway, you get what you pay for. And seriously, overpriced? They sell foot long slices for $2.49! That's That's a good deal. Additionally, to the others speaking of the "30 minutes or free" signage, that refers to eating their giant pie in 30 minutes you dolt, go smoke another blunt stupid! I feel sorry for businesses that have to cater to little asshole kids. read more

I'm not a big pizza person, but when I do pizza it's a genos pizza. They're soooo delicious. The staff is super friendly as well.

The worst delivery food I have ever had. Went to the restaurant and the burgers were amazing. Just had burgers delivered and they were very dry and cold. Very bland. There were 10 French fries in my frozen order of fries. The onion rings were cold and very minimal. Unbelievable. So disappointed. Can't recommend Genos. And will never order from them again or even go to the restaurant. 2 hamburgers, fries and onion rings...$28. I wish we had just gone to McDonald's. Don't bother with this location. read more

Awesome pizza, fantastic wings and OMG the baked fries are DELISH. I haven't tried the cheesesteaks but I have had pretty much all of their baked fries. The only reason I am not giving them 5 stars is because each time I go I have to wait forever for my food even if there is no one else in the restaurant. read more

Geno's is always great fast and on point, great staff, always smiling and courteous. Thanks guys and gals

I live right across the street. I like this place a lot. I get a Greek salad with grilled chicken that is made different every time. I don't feel the manager is there a lot. Front staff is nice. read more

The food WOULD be great... But the salt factor is overwhelming. Their loaded fries are the BEST! But their cheese bread was an oily mess of soggy. And they don't listen to directions well when you ask to hold or add an ingredient. Unfortunately, the only thing good is their loaded fries. Delivery is not the best option. Delivery entails a soggy, cold mess. Not worth it unless you are starving and need a side of extra salty. read more

I don't know what star to leave. Idk what it is but if I order from this place before 5pm it's phenomenal and after 5pm it's as bad as I cook, hence the reason I'm ordering out!!! read more

I had the worlds worst cheese steak sub. Three bites and it was finished. The hot Italian sub was average at best. Cheese fries are your every day cheese fries. The portioning compared to pricing is way off. That is all. read more

We ordered online through yelp and they evidently go through a third party company, although the food was good it took a little longer then expected and I had to walk out to the driver who didn't seem to understand how apartment numbers worked. I think next time I'll go pick it up. My husband nor I appreciated having to go out and find the delivery driver in the complex. Our complex is small and he just couldn't follow simple directions. read more

This place is awesome, especially the Baked fries! Ordered through GrubHub and was pleasantly surprised with every item we received! Five stars all around! read more

best pizza ever 10/10 customer service. eat here. if u are debating it get pizza from here. we stan geno's

We ordered delivery and over an hour later we called and they told us the driver had just left the store with our food, we only live 4 miles away.. then after 35 minutes of waiting with no food we called again... I asked to speak to a manager and they put me on hold for 10 more minutes, when our food finally arrived it was freezing cold, missing items, and tasted horrible. The manager was rude and unprofessional. There's tons of pizza places around Tempe, I advise you to order somewhere else!!! I'd give this place 0 stars if that was possible, the 1 star is for the fact that their ranch was good. read more

I went to Genoa pizza around 1:30/2 am the manager on duty Bridget was very rude and disrespectful. I had ordered a pizza and she denied me a water cup and said " we don't offer free water here" she then continued to give me attitude. The food here is great but the customer service makes me think twice before returning. I work an HR position in the state of AZ and will be reporting this. I unfortunately am giving this place 0 stars read more

I had an AWFUL experience with this location. "Sarah" hung up on me after she told me they were out of my area. Then after I called her out on her unprofessionalism, she proceeded to call me three times on a blocked caller id. Worst service ever. I understand it's 3am but you are still being paid to do a job and you were not doing it. read more

This place is ridiculous expensive!!! Not even that good of food, the store is messy bunch of employees laying around, a small burger for 7.50$ ????? WTF read more

A+ customer service. I come in there all the time. One of the ladies now knows me by name!