Geno's has the best cheesesteak and the best service in the valley. My boyfriend and I come here for our regular philly at least a couple of times a month and we are always so well taken care of by Maddie. She is so sweet and always so patient with our complicated order. For example - Today, we ordered one Philly and without even asking, Maddie had our sandwich and fries split for us. She is a great asset to Geno's and our experience there!! read more

Original Genos - Pizza Near Me - Tempe, Arizona

Mazen has 10/10 customer service. He's fast, kind, and honest. Good food, good people!!

Great food, clean restaurant, and exceptional service! I can't wait to try more of their menu.

I do love Geno's! I've done To-Go orders so often that once I come in they already know which order is mine, haha! I've only encountered great workers, my bf and I love their mild wings, pizza, and huge brownies! This place is down the street from us and is good and convenient! I do wish they gave water cups when we dine in. read more

Some good food here. Pretty small takeout type of operation here on University Avenue near ASU Campus. Excellent pizza, good sandwiches, and a bit pricey. Got the cheese steak sandwich with grilled onions, grilled peppers, and a cheese sauce. Was $10.99 and pretty standard-sized. Steak was tender but overall sandwich was pretty average versus competition in this area. Much better was the Italian grinder sandwich that we got. Plenty of Pepperoni and salami with lettuce tomatoes onions and peppercini, with a creamy Italian dressing and superb fresh-baked in the store bread that really made the sandwich! Garlic fries we're just average. They also have a larger unit near 22nd Ave and Camelback near Grand Canyon University with a bar. read more

After reading the other reviews this doesn't surprise me. Ordered delivery and they got the order wrong. Called and asked if they could give me a refund and they said no. I looked at my receipt just to make sure I didn't accidentally order the wrong thing and I didn't, it was a mistake on their part. The extra star is for the driver who was really polite and nice. read more

Pizza was solid for the price. Crust and cheese are yummy! Sauce and toppings could use a little something.

I come here quite often, and they've just newly renovated the dining area giving it a fresh, more open feel. The service is always friendly and quick. I recommend the Buffalo Chicken specialty pizza. It's my favorite. :) The prices are modest and you get quite a bit for your money. read more

This review is strictly about the take out service, which if done correctly would have Garnered Geno's a perfect 5 star as the quality of the food is top notch, and it's the only place to get an authentic Philly cheesesteak around. That said, I have now had 3 separate orders that have come missing items, wrong, or a combination of both. From a pizza ordered that was missing toppings chosen, to a salad having toppings that were not supposed to be on the salad, it appears that the care to ensure delivery/takeout orders is at the bottom of the checklist. I'll continue to frequent Geno's, but only if I can make it in to order in person and check the order prior to leaving. It's a shame because there's nothing better than watching some football with some excellent delivery, but the attention to detail just isn't there with Geno's, which turns excitement for food into disappointment and anger. Edit: I should have read reviews earlier as I have found that all the negative ones are about delivery being wrong, cold, late.. read more

I ordered on GrubHub. When the app said it was ready, i got there and was told it wasnt ready. So I waited. I had ordered 30min earlier and was perplexed how a burger and fries took more than a half hour to make especially when there are only a couple people there. When I got back to my home, 1 block away, i knew why it took so long. The burger was ice cold as were the fries. I was very disappointed. I had dined here before and everything was great. It must have changed hands. The girl behind the counter was sooo rude. Wont be coming back. read more

What a waste of my money!! This place sucks!! The food was Awful for the amount money I just paid!! They should change the name to original crap!! Wow! read more

They blame the slow service on being short staff but when ppl who come in after you get their food first I start to think there is something wrong with management...... I LOVE THIS PLACE. Food is great. A little expensive but good. But I mean come on. GET IT TOGETHER!!!!!!!!!! read more

The pizza tastes great, the staff is friendly, and it's clear this is a late night got spot for students and others alike. The hours are appealing after a long night of partying. The wait; however, is what keeps this from a 5-star review. Perhaps it cannot be helped with the traffic that comes through. Perhaps in the future they will develop more efficient methods of food creation. Time will tell... read more

Jersey girl here! That being said, I know my cheesesteaks baby! Italian families love food. I grew up eating and appreciating food at a young age. This was an appreciation that I now have ten times over Bc let's face it, there's no food like east coast food and cheesesteaks are a staple. Genos is a real philly cheesteak. Im talking perfectly thin sliced steak grilled onions and WIZ. The WIZ certified the cheesesteak. Delicious! I can bring my family here when they come to visit and not end up swimming with the fishes! Totally love Genos! Great food, awesome service & a flash back of home...5 stars read more

Just received my delivery , the food was okay. If it was hot i'm sure it would be tastier. The driver called and accused me of putting the incorrect address, he was sure because the receipt he had had some address unknown to me. My order confirmation had the correct address, which I advised him but he was very defensive and told me I was wrong. WHATEVER. I don't know if it was delivery service or the restaurant. On top of that my order was missing a drink which was $2 and tax. I paid $22 for a late order, defensive driver and no drink. NOT AGAIN, NO THANK YOU. read more

After having a semi bad experience with the cheese steaks, the owner offered to give me 20 credit, but I didn't take it. I wanted to try other things in the menu and since I was in town, I decided to grab another bite. Before I go on, what I forgot to mention in my last review is about the service. The staff was friendly and attentive to my order and they treated me the same during my 2nd visit. The store remained clean and the environment was still a place I didn't mind being in. As far as the food goes. This time I tried something different. I saw that they had Gyros so I took a chance on that. Philly fries sounded good as well so I put that up on the order too. They were slammed with phone orders and I was behind 2 other customers. The wait wasn't too long considering that they had to handle a lot (so no complaints there) Once I got my food, both looked and smelled delicious. Gyro served on a platter with all the fix-ins that made it right. The Pita bread wasn't crisp or dry, and it was served nice and warm. The Philly fries were a little bit salty. But this time, I didn't need to drown the meat in ketchup to enjoy it. It was decent enough to claim the word "satisfying". It's a great and different side order. It's pretty much a cheese steak on top of french fries, but that combination works really good. Overall, the food was a bit better the 2nd time around. I'll probably come by for another visit if I'm on this side of town. read more

I had a bad experience the first time I ordered delivery from the place. Then the owner went out of her way to make it right, so I gave it a second chance and things went well. So, I ordered food a couple more times since and tonight was my 5th time ordering. The delivery once again took well over an hour and the driver couldn't find my apartment, by now I figured somebody would have put notes in the system. This time I ordered a Hawaiian pizza and loaded fries. Once again my food was COLD, WORSE THAN THE FIRST TIME. So cold that once I got the pizza box inside my apartment, the outside of the box was noticeably cold, I opened it and touched the pizza and it was too late. The guy was gone. Fries once again were cold and coagulated. I can't put into words how disappointed and upset I am, other than I will never be ordering food for delivery or in person from this place again. Getting cold food I'm paying $20+ for two out of five times is enough for me. Don't bother contacting me and offering me free food again. I don't want it, no butt kissing is going to fix this. I'm just putting this up here to warn others. SPEND YOUR MONEY SOMEWHERE THAT APPRECIATES IT read more

Original Genos - On top of being cold you can see for yourself the tiny amount of chopped bacon on my pizza, the first two pieces had none. - Pizza Near Me - Tempe, Arizona

I do not even know where to begin. Soft roll. Tender beef. Savory onions. Gooey cheese sauce. It was already love at first bite when I added the tangy-yet-spicy hot sauce to my Original Cheesesteak. My hubby and son 1 had burgers that actually looked like the pictures on the walls, while son 2 enjoyed a foot-long slice of cheese with the complimentary garlic butter dancing across the crust. As we jousted with forks over the creamy garlic fries at the center of the table, we started planning our return trip. Delicious food. Clean establishment. A friendly and attentive staff. What more could we ask for!? read more

They have gone down hill. Prices have risen a lot. Used to be very affordable. I don't know if its just me or whether they changed the pizza. I used to live Genos but seems like the pizza recipe changed. Couldn't believe they charge $8 Cheesy bread. I can almost get a pizza for that price. Also charged me for pizza suace when I didn't order any. I will eat else where. Used to love it but not anymore read more

The best cheesesteaks. Worth the wait. 10/10 recommend. Cheesesteak was amazing as well as their Cajun fries. Called in and their workers were accommodating and nice. Thank you! read more

Yo this place pretty much sucks ass but it's open til 4am which is the only thing it's got going for it. See my pic and decide if the loaf of bread aka sandwich is worth $10 and the stale fries worth $5. (NO) read more

Original Genos - Not any good. - Pizza Near Me - Tempe, Arizona

Great food, Great service! I've lived in the apartments next to Geno's for about a year now, and dine here pretty frequently Had nothing but great service. I encourage you to try the place out for yourself! read more

An actual Suburban-style Philadelphia Cheesesteak Hoagie in Tempe, AZ! Don't let the name fool you. If you are expecting a cheesesteak like you'd get at Geno's on Passayunk Ave, well, you won't. This isn't that style of cheesesteak. But, it is a very good cheesesteak like you'd find in all of the suburbs surrounding the city. When you're from Philadelphia and away from home, sometimes you just need a "Cheesesteak" and not a "Philly Steak and Cheese"...whatever that is. In all my travels I have only encountered a good cheesesteak in 1 place outside of Philadelphia. That was in Houston and it was perfect, complete with the jumbo can of Cheez Whiz on the grill. Now, I have found 2. This time in Tempe. Most of the time you can tell from reading the menu that you just shouldn't even bother to try. You can always find pizza or Chinese food. But, this menu was close enough to what I'd find at home to risk it. I'm glad I did. Cheesesteak Hoagie just like home, delivered to my hotel. Thank you, Geno's. read more

Tried the 6" original cheesesteak, tasty but tiny. For 5.99 it was more bread then meat. Quite disappointing. I'm fine paying that much, but give me a sandwich that has the meat falling out! The flavors were good, grilled onions + cheese sauce went well. I do appreciate that the bread was fresh. But don't be cheapskates, give people a sandwich to come back for! read more

So I happen to live across the street from this restaurant and they do open late until early in the morning which is definitely a plus. With that being said the food that I have tried here has just been okay so far. I did try a slice on the NY style cheese pizza and it was okay but nothing special. I thought the garlic and parmesan breadsticks were underwhelming as you can hardly taste the flavors at all, not to mention it was very greasy. I did see quite a few people order take-out for a large size pizza so I may have to try that sometime (since they're open late). So far I haven't been too impressed with coming here though but I'm willing to try them again. read more

Waited 25 minutes for a luke warm pizza. We told them and they offered to warm it??? Pizza has to be hot!! Waited another 10 minutes but got a hot one. So much for the sign that stated in 30 minutes or free. It was tasty... read more

Food was great the first time I ever had them but the service there is whatever which is why I'm giving 2 stars. If they were just a little nicer it'd be a solid 4. It's just because everyone there seems to hate their lives, besides this 1 heavier set guy I think John or something he was cool and friendly. I live in north Glendale so this is quite a drive for me. However last night I called at 2am and the girl told they close at 3. I'm not usually the type to barely make it to restaurants because Ive worked in them and I get the whole cleanup thing. But I was with my brothers and my cousin was here from out of town and I wanted him to try some good food so we drove out and we got there 20 minutes before 3am just to order a couple of Phillies TO GO and eat in the car, we got told they were closed. Literally 20 min before 3am. A girl (probably the same one that told me when they close) asked if I had a pick up order, which I did not. But i think it would have been very nice to at least let me (or anyone else that would call around that time) know when I called an hour before, that if I wanted food soon to call it in ahead. But na i drove 35 min to make it 20 min before close and get told "we're closed." Like not even a "sorry we're closed" just "we're closed." My bro said that literally made him not even want to come back here to try. I remember getting fired from my first job for locking the door 2 min before close time. read more

Found a big piece of plastic in my garlic fries. Nice. I called, and the "store manager," said "uhh, what would you like us to do?" I responded by saying I'd just take a refund, because he sounded like he really didnt care. He told me I had to call grub hub and get a refund from them. This place is absolutely disgusting. DO NOT eat here. read more

Original Genos - Don't go to Genos, unless you like plastic in your food, and terrible customer service. - Pizza Near Me - Tempe, Arizona

Was really excited to get pizza from here, had an online order of one pizza. In the comment section I put a couple ranches on the side. Tipped 40%. Delivery driver calls me 30 minutes after delivery time and tells me I get no ranch because his boss said no. read more

I've been here three other times and the oven baked sandwiches were phenomenal. Today they were out of the bread so I tried the cheese steak sAndwich which was the bomb!! The best part is the pricing very inexpensive and delicious. read more

Never ever have had a good time. Employees always nasty and rude. Wanted to give a final chance last night and they were "closed" at 8:30pm and whoever answered phone was rude. When their website says way later. Get new employeees read more

It thought the cheese steak was great. Fries were above average and I do like the new style soda machine with a thousand options. Overall the place was clean and presentable. The open kitchen had a nice clean appearance. Problems... Cashier could've been a little more informative about their favorites, we told her it was our first visit and we struggled to get an answer on what was great there. We finally settled on the cheesesteak by default, not recommendation. I also bought two half sandwiches of the same thing and noticed that you get free fries with a full sandwich. Just figured she would recommend the free fries, especially since I hinted on it then just bought them. They also have a promo for free fries for Yelp users but I didn't want to beg for free fries, so I just let it go. Just down the street is a brand new portillos which is basically the same concept on steroids. Going to a place like this I would've expected a smaller and more personalized experience which never happened. I would think they would be busier if they were a little more on point. Oh... The ketchup seemed watery... Weird. read more

Original Genos - Pizza Near Me - Tempe, Arizona

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Definitely get "genos cheesesteak" comes with a side of some vinegar slightly spicy dressing....without doubt within my top 3 of all time cheesesteaks. Also for good measure I tried a slice of pep....super thin crust but not the crunchy style. Good texture good flavor, I would say this would be new York style. On a scale from 1-10 Cheesesteak 10 Pizza 7 Service 6 (girl at counter seems to be preoccupied, while looking directly at you she doesn't exactly acknowledge what your saying. It's like she's waiting for you talk while your talking if it makes sense. Not rude just kinda awkward) read more

Food is alright. This place is pretty convenient. I know Geno's are all individually owned so whoever owns this one does not have a care for customer service. I eat here quite often and never review places, but I have yet to be greeted in a friendly manner, one time I was standing at the register for at least a literal 5-10 minutes just staring at the girl who was talking to her boss about her schedule and what days she can work, when there was me plus 2 other customers waiting to order food. There is a time and place to figure out scheduling. The sad thing is I'll continue to eat here and continue to resent the Geno's employees. I won't even go into hygiene. read more

Ok. I have to admit it. Genos really won me back. I was contacted by Toby, the owner, personally, and she apologized profusely for the sub-par service I experienced the last time I ordered. She comp'ed the entire meal, and this time, the food arrived quickly, was hot a fresh, and DELICIOUS! Seriously, I'm not a big burger guy,but this pepper burger I ordered is truly 10/10. If you've had a poor experience in the past with Genos, give them another shot. They are definitely worth it. read more

Original Genos - Pepper burger - Pizza Near Me - Tempe, Arizona

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I'm usually not big on thin crust pizza but Geno's is so tasty! And the prices can't be beat! I odered a slice with only cheese and somehow it was like biting into a triangle of heaven. I saw God. "Pizza God". They are right in line behind my beloved Spinatos, as far as the tastiness factor goes. The night I visited, my girlfriend and I were being total hogs and we both ordered pizza as well as french fries. I do not recall which fries she ordered (hers came with pepperoni and I don't eat meat), but she raved about them incessantly. I ordered the greek fries to go with my pizza and OH EM GEE- they were SO BOMB! I cannot even describe the greasy, cheesy scrumptiouness in exact terms, but trust me, if you wanna break your diet (and I mean REALLY BREAK IT), come to Geno's for pizza & fries!! read more

TRASH! The pizza we got delivered last night made us sick! After eating a slice of nasty pizza that we made the mistake of eating the entire slice because we were starving, we felt ill and at this point noticed the box of Pizza smelled like it was retrieved from a dumpster of hot garbage! The Green peppers in particular smelled rotten! GENOS..we THRU! read more

The food is quality but the workers either need new jobs or a fricking vacation. They seem bitter overworked and or just plain wore out in need of attitude adjustments for sure. Customer service goes along way... Learn read more

Food might be good but their service is trash. I say might as I never got my food. The person answering the phone at 445 on Tuesday was INCREDIBLY rude. And I had ordered food! No worries, won't happen again. read more

Awesome service every time me and my family orders pizza here. It's fast, fresh and delicious! Thank you. We eat here twice a month