I came in today for a 30 min massage and once I arrived the host let me know they were booked for…read morethe next hour and asked if I can come back. I was in no pressure and ran some errands before. I came back an hour later and didn't realize they have a lot of parking in the back. So when returned I parked in the back and they have a back entrance. Once I was inside I checked in and the person in the front let me know I had to pay upfront. I changed my mind and wanted to do 45 min but the didn't have the time for it so I stayed with my 30 min session. The person in the front charged me and walked me to my room and I went to lay in the bed it was peaceful and quiet. Once my masseuse came in she saw me scratching my shoulders and said "oh, got it working on your shoulders". She went to work let me tell you! I felt I needed a bit more work on my legs but no complains my back, shoulders, arms and sides got the best massage ever. I only came here because it's close by and a friend recommended it. Typically I go to a place in Pasadena but found a new place I'll be coming to. I will also make sure to book an appointment before

My first time at In Step Massage and unfortunately it was not a good experience…read more The environment was extremely loud and not relaxing at all. I could hear people constantly coming in and out, employees talking loudly in the hallway, and even a man next to me moaning very loudly during their session. It made the whole experience uncomfortable and the opposite of what you expect when getting a massage. The massage itself also wasn't great. I repeatedly asked the therapist to use less pressure, but she continued pressing extremely hard despite my requests. At the end I left a $5 tip because I felt the service was mediocre. After I had already left and was sitting in my car, the front desk employee actually came outside and asked me for a bigger tip. That made the situation even more uncomfortable and felt very unprofessional. Overall the environment, the service, and the way the tip situation was handled left a bad impression. I won't be returning.

I've been dealing with a lot of stress and tightness in my shoulders and lower back lately, and the…read moremassage was exactly what I needed. They really took their time and focused on the problem areas instead of rushing through it like some other places do. What I liked most was that the pressure was perfect and they kept checking to make sure I was comfortable. You can tell they actually care about the experience. Super clean, calm atmosphere, and the staff made me feel comfortable right away. The prices are also really reasonable for the quality you get. Parking was easy too which is always a plus. I left feeling relaxed and honestly in a much better mood. Definitely coming back and already recommended this spot to a couple friends.

Well, What can I say, besides that it was the…read morebest experience from beginning to the very end hands down the best customer service I've experienced in such a long time with a massage location, I just have to say that was very refreshing. Thank you . My shoulders were very sore and tenselol They started off with working with me on the time, I literally made it just in time to get a quick 30 min session in with them. All the gas I wasted from being Speed Racer in order to make it work. Was well worth it. Once I got there they just let me know I obviously only had the option of doing the 30mins session but im grateful that they even went ahead and did that for me. They could've easily just locked there doors once they hung up the phone. Which that was a thought for a second but I'm more optimistic. So I was a bit confident id be able to get there lol Sorry for that excess side note ‍ lol In all seriousness the massage was hands down the best massage, if not it was 100x better than what I expected respectfully. It was honestly a perfect score in my opinion being a new loyal customer after the overall experience with PANDA FOOT MASSAGE . I appreciate your hard work and dedication to this, you guys are amazing people . See you tomorrow I need that hr 30 mins was a teaser still have some knots that need to be worked on

I've been coming here for years - they never disappoint I LOVE my Thai massages here…read more Highly recommend.

This place never disappoints! I have been going here for years and I always book a 2 hr massage…read more Kate did an amazing job last week. It's very clean and staff is always very kind making sure I am comfortable. For the price and service I highly recommend this hidden gem.

Helen is amazing, good excellent massage so relaxing , they are super kind, I really think we all…read moredeserve to have a massage to treat ourselves with the best, our body and mind are our treasures so we should take care of us, with a good massage, good energy for our souls too.

One of the absolute best massages I have ever had thank you..Richard. I tipped a 20 on a 60 dollar…read moremassage well deserved for such a great job. I live in Washington but if I was here I would visit this place often. A bit hot inside a fan would be a great addition.

Excited to try this place for the first time Their prices are really good. Make sure to bring cash…read moreas they will give you a nice discount The one we will be trying today is the couples swedish massage Pricing listed on their website

This is an amazing place, came in last min to the Downey location and there were fully booked so…read morethey squeezed me in. Everyone one from both locations are super friendly. I recommend 100000%

The team was kind, informative and Georgina was amazing as my nurse/masseuse. It's a must to come…read moreback here for a lymphatic drainage massage. I fell asleep, I was so relaxed.

RB Day Spa was an absolute lifesaver. They made it incredibly easy to set up appointments, which…read morewas especially important because my friend needed specialized lymphatic drainage massages that are truly crucial. Ron was incredibly helpful throughout the process! responsive, kind, and knowledgeable and made sure everything was scheduled smoothly and tailored to my friend's needs. The spa is calm, professional, and clearly experienced with this type of therapeutic care. I'm very grateful for the support and highly recommend RB Day Spa.

RESPONSE TO OWNER:…read more To be clear, I have no issue with the screening questions or questionnaire. I am grateful the business has them in place and was able to inform me prior to my service. The issue was, and remains to be, your attitude and the way you handled the situation. You were extremely rude, condescending, and unable (or simply unwilling) to recognize any responsibility for how the situation unfolded.

Today my experience at Lush Health and Beauty Spa was amazing. I was gifted a gift card and decided…read moreto give them a try after reading positive reviews also after running the La Marathon 2026 that was 26.2 miles i definitely needed a message. I called on Thursday and was booked for the next day, Friday, March 13, with Crystal. She did an amazing job. I got a full body massage with cupping therapy. I will definitely recommend them to my friends and coworkers, and I will be coming back again and now for a deep massage.

Thank you for responding and answering my question. Very much appreciated have a good day!read more

Laura is the best sweetheart!! Awesome hospitality/environment. Great warming place with soft…read morerelaxing music that makes you feel so comfortable. Her massages are at point A++. Definitely will go back again.

Not sure what is going on at this place... we walked in for a couples massage. The place is boarded…read moreup with a locked door and a thick customer service window. The lady who hardly spoke English rushed us out. Do not plan on returning.

Paid for 30 mins massage and was told they are done in 15 mins and said they did a great job when I…read moredidn't feel relaxed at all.

This place is weak first of all place looks lonely and dirty. Second I paid for a 30 minute…read moremassage. The lady only did maybe 10 minute then she asked me to turn around and said what do you want? A massage she asked if I wanted a salt shaker if you know what I mean.

Best massages in town highly recommend the lady's are very nice and there stress relieve is 10/10read more