I've been to this location a few times, and each time was an enjoyable experience. The massage…read moretherapists here are fantastic. However, the last massage I had with Ronny was especially wonderful. I'd been struggling with shoulder pain for months, which I constantly thought was going to "get better any day now." It didn't. After one session with Ronny (though I was nervous for him to even massage near that area), my shoulder pain was gone and hasn't returned. It's as if I never had that shoulder pain for 6+ months! I was shocked and, of course, regretted not making an appointment with Ronny sooner. I'll definitely book with him again.

Really unprofessional experience…read more I have Ben a long time customer. Always left a nice tip usually very polite people. But not professional at all what they did here. I had missed 3 appointments due to either traffic , etc. out of maybe 20-40 visits throughout my time there. Long story short, without any communication they blocked me :) What they fail to understand is that I valued them as a business and referred many people to them. Having a serious medical issue I was a regular customer. Missing appointments is not good, but blocking your customer without any form of communication. Not professional or good. Spoke with the front desk , they were very passive aggressive and tried to reason their blocking me because I had missed three consecutive appointments. I had always tried my best to communicate when I could not make it, but if I failed I apologize. She explained that my calls were always 30 min before. Yes, if I cancelled due to not being able to make it in time while driving in from work, you can let me know that I need to pay full price. I must have called on the days where I had extreme discomfort and was running behind but couldn't think of going without a massage. Sometimes I didn't end up making it, my fault. Maybe my pain got in the way of reality thinking if I could actually make it, but it's not like me to take for granted the people that help me with my issues. The masseuses here are good, no doubt. I have actually paid for an appointment that I missed in the past out of my own good will. But I was never asked to compensate or even a phone call. Thank you for the passive aggressive front office communication. You may have good masseuses, but not professional business practices. Having a real medical issue, you left a good customer hurt. Simple communication and asking me to pay for missed appointments, which I have done out of my own good will would have felt better! Cannot support, will not recommend. Unfortunate, but there are other options. Many of the masseuses here will actually give their phone number because they are not paid well. Just talk to one. They will come to your house for a much better price.... The masseuses, due to the business structure, don't see much to take home for their hard work. Sad but true. Good luck to everyone!

Best massage I've had in my life. Joyce is very kind and accommodating. She made sure to stay away…read morefrom new tattoos I had and was very considerate! Highly recommend a visit or to book an appointment as a gift for a loved one!!!!

My girlfriend and I came here for a couples massage with Joyce and David, and it was an amazing…read moreexperience. Joyce has an incredible touch and really pays attention to problem areas. You can tell she genuinely cares and wants to make sure you leave feeling better. Everything was perfect. This was my second massage here, and I'll definitely be back.

I treated myself to a massage and called to check for available appointments. They told me to come…read morein 10 minutes. I arrived within that time, and the masseuse asked me to pay upfront. I handed her my card, and she informed me of a $5 credit card fee. I was okay with this until she asked for a tip before providing the service. This made me uncomfortable, so I told her I would tip after the service. She then led me to a room, saying she would need another 10 minutes for some reason. I ended up waiting for 30 minutes before she finally started. While waiting, I noticed several signs stating they didn't provide sexual services and that police could inspect the rooms at any time, which gave me really weird vibes. When the masseuse finally began, her technique involved pinching and a weird rapid pressing motion that was just awful. The last 20 minutes of the massage was low effort. I was quite annoyed by the end of it and wanted to be over with it. Despite the poor experience, I still opted to give her a 20% tip and she had the audacity to be upset with the amount and asked for more. I was shocked but stood firm and refused to give more despite her trying to "negotiate" her tip multiple times. She finally processed the tip amount I had decided, and I left. Overall, it was a terrible experience, and I would not recommend this place.

Massage was really good but I feel like they should ask for any problem areas or ideal pressure…read more Seemed like it was very routine and a little boring. However they have good prices and the massage itself was very nice, overall good experience just some niche things and they need to make it so their doors don't slam. Every couple of minutes you hear a door slam

Highly recommend to anyone looking to get a great massage. My wife and I went today and it was…read moreamazing. She only does 1 person at a time but that was really nice as it was quiet and relaxing vs a place that had many people walking around outside the rooms. We also really liked how Melissa had us fill out a form first that asks us about our bodies. I found this awesome and super helpful to show areas where I was super tight and wanted her to focus on. Most massage places we go to just seat us and don't ask us any questions. We also thought she applied the right amount of pressure and was able to focus on areas she felt that we were tight. We'll definitely be going back!

Melissa is hands down the best! I have been seeing her for over 7 years! My husband and I love her…read moreand try to make it habit to see her as often as time will allow. Many of my friends and co-workers have gone to her as well. I don't even need to tell her she just knows!!! Years and years of experience shows just in one visit. I searched high and low for a massage therapist and am so thankful to find someone I can count on EVERY-TIME.

The deep tissue massage here is amazing!! I feel like the knots in my back are completely gone! I…read moredid the 60 minute deep tissue massage (~$60 pp) and I feel like that is the perfect amount of time and a great price. My friend and I had Katy and Cindy, and they were super great! They massaged all parts of our body and focused on the spots with the most knots. It was a great mix of relaxing, as well as helping with muscle soreness. If you're looking for a massage around the area, check out Jade Day Spa!

My Sister's Experience: Appointment with Cindy, 60 minute…read moreDeep Tissue Massage. (October2024, evening) My sister decided to treat herself with a massage for her birthday. I highly recommended Cindy. After her massage, I found out she was disappointed. She said the massage was very soft and lacked effort. I was sad to hear this, 1) because it was her birthday 2) because I recommended her. I have been massaged by Cindy 3-4 times, and I have had nothing but great experiences. We consider the cause being that it was late (7pm appointment), they might be tired, etc... But, if that is the case, DO NOT TAKE APPOINTMENTS UNTIL 9pm. I would suggest going earlier in the day, or possibly trying a different masseuse. My Mom's Experience: Appointment with Cindy, 60 minute Deep Tissue Massage. (May2024, early afternoon) After the massage when checking out, my mom was going to give a $15 tip. Whoever was receiving her payment insisted, "No, for this service you tip $20". &stated so several times, because my mom thought she misheard. She tipped the $20, walked out. After a relaxing massage, this would have put me in a bad mood. But, my mom enjoyed it so much, she said she'd be back and next time schedule a longer time. I don't like interactions like this. If you want us to tip you a certain amount, just put it into the service cost and state "Tip is built into the cost of the service", and that be the end of it. The massage: As I said, my mom was completely happy with her service. She said that the deep tissue was too much for her. With these last 2 experiences by my family, I don't know that I would recommend Cindy again to friends. I hope these instances are just flukes. But, if you are not consistent in the way you treat people or how you perform your services, how do you expect people to want to come back? So, I am conflicted about this business. My friend suggested Katy. So, we will possibly try her next.

Thai was amazing! He really listened to all my concerns and tailored the massage perfectly to what…read moreI needed. I left feeling relaxed, refreshed, and taken care of. Highly recommend

If you're looking to just relax this may not be the best place. I was looking for a local spot to…read moretry since the gem I found in Palo Alto was kinda far, so I stumbled on this place after a quick google search. They are very courteous people, but I just wanted to relax and enjoy the massage and calming sounds they put on. Nope, constantly asking questions I felt like it was more of an interrogation. It was questions about my personal life and work. I do not want to talk about that as this is my time . And I don't know how you tell someone that nicely, so I just rolled with it. I do not like to share certain personal things with people I do not know. I tried to be short in my answers in hopes he would figure out that I didn't want to talk, but nope it kept coming. And it is hard to talk with those covers they have on the pillow you rest your face on. The overall massage was okay. I didn't care for it .i think I would've had a better massage at Massage Envy. The mobility movements were good. But I didn't leave feeling like wow I feel so good and relaxed...that's how I felt when I left the Palo Alto spot, so I guess the hunt for a local spot continues.

(Review from my wife Megha)…read more I've been seeing Sofia for massages regularly, and I can't recommend her enough! She's incredibly knowledgeable and professional, with a real talent for understanding what your body needs. Every session is personalized--she always takes the time to listen and adjust the massage based on how I'm feeling that day. I leave every appointment feeling relaxed, refreshed, and so much better than when I walked in. Scheduling is always easy, and she's super reliable and accommodating. If you're looking for a skilled and caring massage therapist, Sofia is the one to go to!

Sofia is great! I went off-roading and flipped and unfortunately I was having some shoulder and…read moreback pain. Sofia provided a deep tissue massage and truly brought me back to life! It was so good! 10/10 definitely recommend. Sofia knows what she's doing!

This was my first massage in many years, and I was hoping for a relaxing experience. The masseuse…read morewas polite and did check in with me, but the pressure was much stronger than I asked for. I mentioned a few times that I preferred light pressure, yet it still felt painful rather than relaxing. At checkout, I did leave a tip, but it seemed like it wasn't considered enough. The staff looked at me in a way that made me feel uncomfortable, and my mom ended up tipping more afterward. The situation felt awkward and embarrassing, and I didn't appreciate feeling pressured about tipping. I understand tipping is customary, but it should feel voluntary, especially when the service itself wasn't relaxing for me. Because of this experience, I won't be returning.

I would have loved to rate this higher, but there were some minor details that made the experience…read morenot as superior as it could have been. Starting with the positives because they deserve it: - My massage person was excellent. She communicated with me all the time to make sure the pressure was ok. Yet she didn't talk other times so i could enjoy the massage, which was great. - Location of the place is good and parking is allocated. - Checking in and out was fast and frienfly. The negatives that impacted the experience: - There's only a curtain separating each massage table so you can hear everything - everything as in the person beside you breathing in and out, and grunts of natural noises a person might make, what the massage person and client are saying to each other, which means it's vice versa. - The bathroom must be very close to the rooms as I must have heard the toilet flush at least 7 times during my visit and hear the door open, close, could hear toilet seat covers being teared off too. If it wasn't a massage where you senses are heightened due to having your head down and eyes closed, these sounds might not have bothered me, but they were interruptions that got in the way of me completely relaxing. I would have loved to go back because the massage itself was very good, but I don't want to deal with the negatives mentioned above again.

I had a great experience here. I wanted to relax and that's exactly what I did. First I got a…read morefacial from Susan who was the absolute best! I love her and can't wait to come back on a regular basis to see her. Next I had a Swedish massage from Imerlda - and I totally fell asleep mid massage - that's when you know it's amazing. Great service , friendly staff. Can't wait to return!

I have been going to Bodylines Day Spa for over 10 years, The facilities are nice and clean, very…read morefriendly front desk and the massage therapists are professional and well trained. There are many wonderful therapists there and Fen is one of my favorites! Highly recommend.

Amazing! Such a relaxing experience. I never realized how…read moremuch gunk was in my scalp, but it feels so clean after the scalp care service

Do not go here. I…read morehad an extremely uncomfortable and unprofessional experience at Revive Head Spa. Before the service even started, I was still changing when the provider came into the room after I said I wasn't ready. My privacy was completely ignored. The service itself was rushed, rough, and aggressive. Nothing about it was relaxing. During the wash, water kept getting on my face from the handheld sprayer, which felt careless. (she only used the waterfall once and that was in the beginning to get my hair wet) She also put her thumbs into my ears during the scalp massage without any explanation, which was odd & uncomfortable. The most concerning part was when the provider went underneath the towel drape to massage the inside of my cleavage area without any explanation or consent. That crossed a serious boundary and made me extremely uncomfortable & tense the rest of the service. After the service, the situation got even worse. She was pushy about tipping and tried to grab my card while it was in my hand. I had to say "I can tap it myself" for her to stop. I asked another staff member if going under the towel drape was normal, and she said no. When I explained what happened, the response I got was "oh next time we know not to do that," which was incredibly dismissive. I left feeling uncomfortable and honestly upset. This was not a professional or safe experience. I would not recommend this place at all. ** Update: After my review was posted, I was offered a refund and asked to consider removing this review. While I appreciate the refund, I'm choosing to keep this up so others are aware because I wish I knew beforehand to avoid this. Since posting this review they had texted more than once asking to remove it (after the refund) which comes across as dishonest.