Dr. Dan aka Dr. Tang was incredibly knowledgeable, so so patient, and explained everything to me in as much depth as I wanted. He was so kind and really worked with me to help me find an affordable way to move forward. read more

The people that work here are extremely rude. And the business itself looks completely outdated and dingy. I will not be going back. I ordered a pair of glasses and they didn't even have the decency to call me and let me know when they came in. I had to keep calling. Half the time they don't even answer the phone. read more

I wish I read the reviews before bringing my daughter here. Customer service and communication are terrible. I can completely relate to a previous review that this office makes a lot of mistakes. Contacts shipped to previous address even though confirmed twice address was updated. Call and after call, finally got a hold of someone after numerous messages and no callbacks and calling with no answer repeatedly. When we finally spoke to someone to confirm which contact went with which eye (arrived without information), we were told incorrect information. We had to tract the information down in the Marlo app. Needless to say, won't be giving them out business anymore. Such a chore to even follow up with this business. read more

Been going here for about 3 years now, but sadly have to find a new optometrist. I like Dr. Tang, but the office makes too many mistakes. My first pair of glasses were wildly off, but they were able to adjust and ordered me new glasses. The last time I went in, their systems were down, but instead of rescheduling they went ahead with the appointment and as a result they ordered the wrong contacts - they were supposed to be multi-focal and instead they ordered regular. So I'm now out $1,000 in contact lenses I can't use, and they made no effort to rectify. read more

I was happy with my previous optometrist but wanted to find a place that was closer to home so I turned to trusty Yelp. Lucky for me, Dr. Daniel Tang's office was conveniently located near my house. While talking during my first I found out that Dr Tang was working at the eye center where I had my Lasik done and assisted the doctor with my procedure. What a small world! I've been a regular client ever since. Dr Tang is friendly, efficient, knowledgeable, and he takes the time to explain things to you. The office is small, the staff are friendly, and they have a wide selection of frames to choose from. You can also bring your own and they'll put new lenses in for you. *VSP accepted *Small parking lot in back. *1 hour street parking read more

i ordered some reading glasses and they ordered me whatever they want. i waited 3 weeks for my pair , another 3 weeks go by and they " fixed" the situation but it was the same pair and this time even scratched on the sides. will definitely not be back. read more

We've had so many great interactions and experiences with Dr. Tang! He takes care of all our family and has been doing so for almost 20 years. We live in the SFV now but there is no one else we'd rather seeing for our eye care than him! read more

Dr. Tang and his staff are excellent. My visit was quick. Took about twenty minutes from exam to trying on different frames. They've got options for frames and contact lenses. Parking lot is accessible through alleyway behind optometry center. Everything inside and outside the center looks clean and well maintained. Thank you again Dr. Tang and Mary for helping me with my glasses! Looks great! read more

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Dr.Tang took care of my friend that had gotten something in his eye right away super responsive. You can tell he cares. Thanks Doc

I came to this on a recommendation from a colleague during the pandemic. I met with a substitute optometrist woh was good. I then rescheduled for a 2nd eye exam in 2023. The entire exam took 15 minutes. The wait was longer than the exam. I was seen by Dr. Tang. The exam was mediocre and compared to I purchased frames at Society of the Spectacle and had lenses taken care of at The Optometry Center. I arrived 10 minutes past my appointment time. I did not expect immediate service as I was late. However, I waited 40 minutes to be seen. I was the given my glasses and left within 5 minutes. Based on this experience I will not return. read more

nobody answers the phone. i had to drive there to ask a question. they said they didn't hear the phone ring when i called 5 times earlier, so i called while i was standing there and the phone rang immediately. awkward. read more

The lady at the front desk is the laziest person to work in this Office ! She is very unprofessional , zero customer care and just passing the responsibility to her co workers ! The only person that is worth coming here for is Mary that's why I'm still giving it a star , otherwise I'll give this place negative 5 ! read more

Dr. Dan was great with Raena today! Told her how to take better care of her vision, different suggestions for contacts and glasses. Raena will be doing her contact training on Tuesday. Glad my daughter came here... I will update for training revie read more

Went there 3 weeks ago for new contacts. Never received new contacts. Never received a call back. They simply took my money and never called me back. read more

2 minutes ago Ok, Dr. Tang is the most professional, friendly, efficient, knowledgeable, and thorough optometrist I have ever been to. I felt comfortable the entire time; the appointment didn't drag on; I was in and out with my renewed prescription and on my way. All you NELA residents, get on over here if you need contacts or glasses! read more

Thanks Dr Tang amazing visit. Glad you're open again with new covid guidelines. I only visit this office every few years and Dr is awesome answers all my off the wall questions and is never in rush. read more

I've gone to this office for years and since the pandemic the office has gone down. The techs are not helpful. The front desk girl today was extremely unprofessional. Instead of taking a patient who was clearly disabled in her wheelchair she sat there arguing with her over insurance not covering her when the pt made the appointment weeks ago and asked about them taking her insurance and if they had the authorization seeing as she was in a mobility device she had to arrange transportation. I have referred several family members here. My mom being one of them and getting your prescription glasses in the suggested 12 days it took 50 days to get my mother's glasses. I'll unfortunately I loved going to Dr Tang but since he's extended his practice with other dr's I won't be returning. read more

I have been going to Dr. Tang for years! He is so professional, kind and knowledgeable in what he does. The staff has always been so friendly to me and even with the pandemic, I always feel safe going there. I never have to wait too long to be seen. I will definitely continue to keep coming here for more years to come! Thank you Dr. Tang and the rest of your staff! read more

I use to love this place, very close to my home, small local business, everyone was friendly, the Dr. Was very nice and knowledgeable. But man lately post pandemic they are lacking majorly. No one answers the phone anymore. I had to call several days to get an appointment. I left messages and no one calls back. Finally got the appointment. When you get there you have to wait outside. So we waited and waited, doors are locked so I started knocking on the door, can't call because we already know no one answers phones here at this business. Everything else with the visit went smoothly. Ordered glasses, was told it would be two weeks and now here we are about a month later and no glasses, no one answers the phone , I leave messages but one one calls back. I think it's time to find a new Dr. UPDATE- My sons glasses were ready and we went to pick them up I was told I didn't need an appointment I could just go. We arrive and they still keep their door locked and don't acknowledge you standing there and two ladies are at the front desk. Thankfully a FedEx delivery guy showed up and yelled through the door that he had a delivery so that brought someone to the door. And I was finally acknowledged I told the gentleman that I was there so my son could pick up his glasses. They took his name and they couldn't find his glasses. We were there about 20 mins never asked to come inside , the gentleman finally returned and brought my sons glasses outside. He starts to hand me the lens cleaner and the little cloth and he asks my son if he wants to try them on???? So I tell him, well isn't he supposed to try them on to make sure no adjustments need to be made. His response "well that's why I'm asking him!" Rude!!! I didn't get his name but I believe he is the only male besides the Dr that works there. I spoke to Dr Tang about him, and he said that no one had ever complained about him which I find hard to believe with that kind of attitude. From the reviews here on Yelp seems like unprofessional staff seems to be an ongoing issue. We have been coming here for years and have never had a problem. I hate to go somewhere else but this is too much agitation for eyeglasses. Dr. Tang really need to make a change and clean up his staff. read more

I've been coming to this office for YEARS! I live in the city of Whittier and have followed Dr Tang to this location many years ago. He is very attentive and has always taken care of my very particular eyes and made sure I have a perfect fit. Highly recommend, he is open and taking patients. Love the extra attention to social distance now that his office has reopened since recent closures. Thank you Dr Tang, I'll definitely be back :) read more

Regrettably, I must agree with the negative reviews. The front office seems unhappy to be there. They are unwilling to answer the phone, nor does anyone call you back. At some point, I'll hope that new mananagemnt can improve customer service. Dr. Tang is a good doctor however. read more

So glad I found this place! I wasn't seeing clearly out of my glasses anymore, so I wanted to get my eyes checked. I didn't have an appointment, but Barby was able to squeeze me in. Barby is extremely knowledgeable about contact lenses and gave me great tips on how to keep my eyes hydrated throughout the day. She also gave me a few sample products to try out, and I love everything that she's recommended. I had been struggling the last few months with my contacts because they would get extremely dry and irritated. I started bringing my glasses to work because I knew that I would have to take out my contacts midday. Dr. Tang informed me that I was eligible for free contacts due to my high prescription (-10.5). Since my eyesight is so bad, contacts are seen as "medically necessary." I had no idea! All this time, I had been paying for contacts every year. Barby made a call to my insurance company to make sure that my contacts were free, and they sure were! Thanks for all the protips, Optometry Center! See you for my next eye exam! read more

Very uncomfortable experience here with the front desk clerk and her preference for who can and cannot use the restroom. As a paying client I'd expect more consideration. Contacts were picked up in two trips and overall professionalism lacked greatly. People waiting to be seen outside the building had similar complaints, will take my business elsewhere. read more

Came here recently for an emergency eye exam and prescription glasses replacement. Dr Tang and the entire staff were extremely accommodating. Their efforts to help me out are deeply appreciated. Theres nothing better than getting taken care of in your time of need! read more

Have been calling for weeks but never an answer or messaging service. Is there an email address?

I wish I read the reviews here before going to see Dr Tang. Pros: Dr Tang is great! Friendly, fun efficient, responsive, informative everything you could want in an optometrist. Cons: Oh sweet jeebus the front desk staff are useless. I'm not sure if they are unable to listen, or they are just persistently annoyed with their clients? They won't acknowledge you exist until you sign in, no matter how small your question. Then they persistently interrupt and defer to others. Waste of my time. I just went in to get a status on my lens order. Just seeing if they had recieved my lenses yet. That's all. SIGN IN! Ug....OK....then they interrupted me so much I never got to ask my question. Then they say they had to check with Dr Tang first...wha??? That scared me! Was something wrong with my eyes? OH NO! They refused to say. Oh crap! Turns out nothing wrong, the front desk staff are just useless. Ladies, that is such an unacceptably mean thing to do to a person. I'm not going back, which sucks because Dr Tang really has it together. read more

I have been a patient of the Optometry Center for many years when Dr. Lages was still the head Optometrist! He was very professional and courteous and knew all of his patients by name and their medical record. The new Optometrist is Dr. Tang! He is very friendly, professional, and makes an effort to know all his patients' names and medical record. Our family has moved out of the area, and reside out in the San Fernando Valley, but this has not stopped us from continuing to patronize this facility! All the staff are friendly and courteous! Parking is available in the back of the building, and is accessible through the alley! Although there is also street parking available, there is a one hour time limit, and Parking a Enforcement do come around the area often, so bear that in mind. If you're looking for a great Optometrist, the Optomery Center is definitely worth checking out! read more

Optometry Center - Street view of the Optomery Center - Optometrists Near Me - Los Angeles, California

Dr. Tang is great but that's where it stops. The office staff and techs lack in customer service. In 4 appointments it took to get glasses and contacts, it was challenging to get noticed by the front desk and none were on time (20-30 min late). I kept hoping each visit would get better but it didn't. Similar to other reviews, waited 45 minutes to pick up my glasses. I could see them on the counter but the person behind the desk wouldn't give them to me as I had to be looked up. People who arrived after me were being served first. Recommend checking out other options before coming here read more

I arrived 10 minutes early and sat and waited for 55 minutes while the doctor chit chatted with the patient next door. I walked out. My first time there and will not be going back. read more

I went to pick up my prescription glasses after paying $500 plus up front. Because of Covid-19 they have everyone wait outside in the sun. Even with a moderate climate, it gets pretty hot if you stand in the same spot for 15 minutes. And you can't stand in the shade or you lose your place in line. They didn't mind me spending a half-hour inside their facility a couple of weeks ago to measure me and sell me some glasses, but when I went to pick them up, they wouldn't allow me in the door to make sure they fitted properly or make any adjustments. Some say that the pandemic is bringing out the worse in people. Well the Optometry Center in Highland Park, Ca is showing their worse by not even providing comfortable seating or sun shade outside their door where their patients wait to be seen or not seen. read more

Dr. Chang he is a great Doctor, very friendly is really good answering questions. Is helping me with my right eye. Had extreme dryness is my right eye has been treated it and I'm able to see better after treatment. Prices are reasonable and gotten my contacts with them too. Staff is very friendly and are willing to help with any questions. read more

Tang is a great eye doctor his staff not so much I ordered new lenses for my already bought frame March 8 2019 and didn't get them until June 5 2019 BE READY TO WAIT A VERY LONG time for your glasses to be ready and to top it off they kept messing up on just the lenses... and I would say pretty pricy ! $250 for just lenses switched. Not even a new pair of eye glasses. read more

Stopped by here,with the hope they would adjust my sunglasses since the lens popped out. Never did I expect to get such great customer service, Mary helped me out, she took the time to adjust my sunglasses to fit perfectly. I tried to pay for the service they indicated it was on the house. I was shocked nothing is free now a days. (did I mention I didn't buy the glasses there, nor was I a patient!) I was moved to the point that I decided to book an appointment for my annual eye exam. Dr. Tang is not only very knowledgeable & a foodie (he knows all the best places to eat) makes you feel comfortable & has great customer service! Consider me a loyal customer from here on out! Thank you Dr. Tang & staff read more

Optometry Center - They give you lens cleaner & a shammy with your glasses, best part FREE LENS CLEANER REFILLS . - Optometrists Near Me - Los Angeles, California

I had a great experience here! Dr. Tang is very friendly and thorough. I got a pair of glasses for reading and they were ready in 2 weeks. The rest of the staff was friendly and professional. I would definitely come back here. read more

This optometrist office SUCKS! Never going back , staff is lazy . Need good energetic people that really do care about bringing patients in and meeting their monthly productions . Missed out on my family , were 6 at $150.00 a year ., a camel is a lot faster .... Office very nice , doc ok too. But the wait is incredible , I waited 3 hours . I had no choice bcz I was already seen ..... Trust me, you will get frustrated . read more

I'm picky with eye doctors -- due to poor eyesight I've seen more than my fair share over the years -- and Dr. Tang is the best. He's patient and was able to diagnose conditions that other doctors missed. I've recommended him to several friends and family and all have been pleased. And...they're open on Saturdays! Tip: Parking out front on York is only for an hour (on weekdays) and they do give tickets, but the office has a (free) lot in back. read more

Office is simple, good parking, not too busy street, one of the girls that works there, Nicole is great, I needed an appt asap for my daughter and she booked me in within 1 week, we went in, was super easy, just signed some forms and she was seen, she was great with my daughter, super patient and kind. I was previously seen here, close to my home, and I also had a great experience and they have good prices. IL definitely come back. read more

Went for an eye exam on july15 2014. Ordered both clear and sunglasses. Was told they would be ready for pickup in one week. Well today is day number 26, and they call me to tell me yhe glasses are finally here. Try them on, and can't read anything with either pair. I told them to cancel the order which I had paid half of when I ordered the glasses. Because the glasses were not correct the dr stated he would re-test which I declined. After getting home he called me, and stated he would use the exam prescription I had in 2012, and make new glasses from that prescription. The reason I went there in the first place is because my eyesight has gotten worse, and an older prescription wouldn't help any. I can't believe this incompetent doctor. Obviously this is one place to stay away from. They don't know what they are doing. Now, I have to go to a completely different eye doctor, and start all over again. What a terrible waste of my time. Obviously the optometry center gets only one star, and if I could it would be no star. read more

This place has the worse service and the ladies at the front desk are super rude. Not a single ine of them is smiling. Even if you set an appointment you will be waiting over an hour to see the optometrist. And if you ask the ladies at the front desk how much longer they get even more rude. Dr. Tang change your staff to friendlier staff. I will definitely be going elsewhere for my optometry needs. read more

Connie the receptionist was extremely rude.I first called to schedule an appointment and she didn't even let me finish my sentence and hung up on me.Later that day I decided to walk in to make an appointment and she didn't even acknowledge me.Finally when she decided to acknowledge me she had a horrible attitude.This makes me extremely disappointed because I have been coming to this optometrist since I was a child,I wanted my children to start coming as well.Very disappointing.Please help train you staff to be more kind to you patients. read more