I SO badly wanted to love this place, but unfortunately, Culver's or Five Guys would have been the better choice.
I placed an online order at 3:13 p.m. on a Saturday and was originally given an estimated wait time of about 17 minutes. That later turned into a 3:57 p.m. pickup time, but when I arrived at 3:57, I was told it would be another 20 minutes. I finally received my order at 4:11 p.m....almost an hour after ordering...for a $20 burger and fries
After that wait, I was really hoping the food would make up for it, but it didn't. My burger was dry and was missing both the sauce and grilled onions that were advertised. Overall, it was just very mediocre. The fries were soggy, although they did still have good flavor. What was even more disappointing was paying an extra $1 for garlic aioli only to open the container and find it basically empty.
I will say the two guys working up front were nice, so I don't have any complaints about how they treated me. Unfortunately, between the nearly hour-long wait, missing toppings, food quality, and barely getting the sauce I paid extra for, I don't think I'll be returning or recommending this place to others. read more